Fairmont Villas Mountainside

Units need badly updating.

Excellent

Property is dated but well maintained. Could use better quality fry pans. Could use salt, pepper, sugar, ketchup and mustard as well as shampoo dispenser.

Water coming down from Fairmount Hotprings via creek and filling pond on golf course

We come here once a year.for many years now!

Wonderful experience. Dale was so helpful and kind with us, the whole villa was such an amazing place to be and to relax. I wish I could stay much much longer. It is a definitely go back place. Five star

So calm and relaxing!

Really enjoyed our stay. Mountainside is our favourite.

Everything

Na

I love this place so much. This is my 6th time here, and for the third time in a row. Every time I'm back here to enjoy time with my family, naturally wood fireplace is most important for enjoy. But it was the first time I was disappointed.

We payed for 2 bedrooms apartments but they gave us 1 bedroom with the second floor open space area, On the day of check-in, when we saw that the apartment did not correspond to what I bought.I contacted the staff and showed them the photos that were offered on Booking. com when I made the reservation.They asked me how I made the reservation, and I answered them on booking.com. To which I was answered in a rude manner? We are not obliged to talk to you, sort it out with booking.com. We have no available apartments.Although the whole next week, the two-room apartments were free. I know this because I vacationed in them. The photos that Booking.com sent me clearly indicated two separate rooms and natural wood fireplace, This is the only reason I reserved this apartment. There was also an old electric fireplace in this apartment that worked intermittently. In the end, for the price of a two-room apartment, they gave me one bedroom with an open space area. The most important thing is the rude attitude of the staff. This is the first time I've seen such rudeness in Canada.In all these years of using Booking.com, I have never had such problems. This was the first time when did photographs did not correspond to reality. It was A 5 apartment, and this is not a 2-bedroom apartment.

Great place to visit any time of year. Lots of skiing, golf, cycling, and the pools are amazing.

The room was supposed to be with a real fireplace. Unfortunately it was a fake one. It was upsetting because we purposely booked a room with a real fire place. They could have noted us in advance . In this way we would have booked a different property with a fire place.

The room exceeded my expectations; it was extremely nice, incredibly clean, cozy, and everything was perfect. I highly recommend it to everyone.

Love the overall warm feel of the resort. Awesome place for our family. Especially likes the wood burning fireplace and outdoor hot tubs at this time of year.

There wheelchair access is lacking the ramp at the road is to high and the ramp access to the pool is unsafe.

Except for a mama bear and her cubs who tore up trash near our unit we had a fantastic time. Maintenance cleaned the mess up as soon as we reported it.

Beautiful, and with lots of activity options even though it was the off season. The price you pay for the experience you get is amazing, and the condo/cabin is beautiful.

Amazingly beautiful place and it is our 2nd time. Same experience and same calmness in place.

Was great except hid a bed was horrible for sleeping on other then that it has been a family vacation there fir the last at least 41 yrs!

Was great except hidabed was horrible fir sleeping on

I didn't like that the pools areas close so early. I understand the need to clean, but it was inconvenient to have them close so early. We would have used them more, if open later.

Property was very clean, nice large bedrooms and clean swimming pool. The two bedroom villa was a lot of space for our family. Loved it.

The blinds in the bedroom did not block out the sunlight. It was hard for our young kids to go to sleep since it was so bright.

Great golfing

Property is beautiful and well maintained

There was no hot water in my room, which was only resolved the day after my arrival. It seems they turn off the hot water to save energy and only turn it on if you complain. I saw lots of other reviews complaining about not having hot water, so I’m assuming this is their standard practice. This is very disappointing. I would have given a rating of 10 for everything if not for this issue. The employee treated my complaint as if I were overreacting, as though it was acceptable not to have hot water for bathing. Very frustrating.

Everything! The staff so friendly!

The villa was amazing! Lots of space, great location! Would absolutely come again!

A wonderful, affordable place to stay, accommodating. Comfortable, clean, quiet. Was great being in the trees and watching the wildlife

Like it all ;)

Liked absolutely everything about this resort. Recreational and outdoor activities are awesome!

The location is breathtaking and rec centre amenities are great.

Rooms could be updated a bit. Everything is very dated

Very clean, spacious, nice views and deck, great outdoor hot tub, and well stocked kitchen and extra linens. Love how close it is to fairmont ski hill and hit spring.

10am check out time is not ideal - 11am would be better. Would be nice to have more complementary wood provided. Decor and appliances are dated but 100% functional.

Shutting off the water heater at the shower room same time of the closing time of the pool.we need to shower after but the water heater was off too.

Clean, well stocked . Enjoyed hot tub multiple times. well maintained property

Service is high quality, clean, friendly staff, best location in Rockies!!!

Very beautiful location. Nice and comfy rooms.

There were no water on the upper floor and mice.

Staff was very helpful. Pools were wonderful. Units are very well equipped .

Parking space infront of unit was icy.

Everything peaceful ladies don’t smile at all at the counter would be nice to see their smile. Thank you.

Best spot

Very quiet property this time of year. Condo was clean and accommodating-lots of room for our 19 month old to run around and feel like he was at home. The staff were always welcoming and smiling as well!

Came for a little weekend get away and to visit family and was the perfect spot away from normal life but still somewhat close to home.

Was pleasant surprised by how beautiful the property was. Our unit was very clean and spacious, stocked with everything you’d need. The hotel check in was very friendly and informative. My family thoroughly enjoyed all the amenities!!!

We never have a problem here, clean, everything we need inside. BBQ is great, lots of space

The property was well stocked including laundry and dishwasher soap. Gorgeous view of the golf course. Large parking spots. All units were offset from each other so very private. Great hikes in the area and many ethnic variations of restaurants.

This property has a golf course that surrounds it. Beautiful greenery and mountains all around. A tranquil place to visit.

The location was really beautiful and the privacy of the villa was great. Loved the villa.

No fan upstairs in the bedroom and it was hot weather.

Our only disappointment was that they closed the pool and hot tub by 8:45 pm.

Fairmiont is a beautiful resort in a great location for golfing, hiking and relaxing . We stayed in a one bedroom mountainside villa . It was very clean just dated, The whole property could use some updating. But if you can look beyond the 80s decor, it is well appointed, large and comfortable, There is a lovely rec centre with an indoor pool and outdoor hot tubs as well as pickle ball/tennis courts. I would not hesitate to stay again,

Once again a wonderful stay at this property. The units are perfectly appointed with everything you could need. The grounds are meticulously maintained. The staff were beyond kind. And the pool/hot tubs were clean and lovely. We just love it here

Amazingly clean villas!

Loved the villa itself with all the appliances, a fireplace, couch, nice kitchen and loft. The staff was pretty unwelcoming. Perhaps, they prefer older guests. We are in our 40s and have two well behaved teenagers. Right from the beginning my son just wanted to check out the pool and they were scolding him multiple times. When we came into office the second day, front desk guy was like why are you in here… & so defensive and not welcoming whatsoever…. However, I’m guessing he expected disappointment that all amenities were closed at 8:45pm even though signage said rec Center was open till 10pm. We found this to be very lame as we would’ve loved to have a chance to use amenities. Also, disappointed you have to pay for every thing. Pooltable, renting old dvds $5, renting tennis rackets…. Our friends were at condos on other side of river and all this was included. We were happy that one bundle of wood was included in the room for having 1 fire. After that it’s $15/bundle. I did wake up itchy after first night and second night. I am sure it’s bug bites but unsure what kind of bug. Other than that the place did appear clean and was cozy. They definitely have provided the means to heating the villa with 3 thermostats and electric heaters. We felt they weren’t welcoming to us… and so that put a damper on our enjoyment and I’d never want to go back. And closing the pool at 8:45 and other recreational options seems ridiculous to us.

It was our second time staying at that place. We rented 2 beds chalet. I love everything about it: starting with location ending with a house. Our big family of 6 had everything what we might need ( kitchen is fully stoked, anough beds). Beautiful hikes and of course the pool for kidos and hot tub for parents.

We absolutely love the mountainside villas. It is very affordable and offers everything you need for a vacation away from home. The staff are exceptionally friendly. We LOVE amount of family friendly opportunities!

We have stayed here many times over the past 40+ years and are still happy to return to this part of the rockies... the units are very well outfitted and comfortable, the location is great, and the resort has been well maintained/managed.

Only that the usually very 'hot-tubs' were just barely 'warm-tubs' during our stay.

lots of room for the kids to play at the backyard of our accomodation

Super easy to come home to…ski or play all day then come back and feels like home..

Everything you need

Quiet location overlooking the little lake. Split level apartment with loft bedroom upstairs and two bathrooms. Spacious and comfortable. All facilities supplied including washing machine and dryer. Loved the pretty patterned crockery in the kitchen. We also enjoyed playing racquetball and using the hot pool in the main building. The shops down the hill are small but very efficient - everything you need. Loved the log fire at night. Short drive to the real thermal pools nearby. A great short beak between skiing destinations.

Log fire was great but very little firewood was supplied. Here's a tip - don't buy additional firewood here. Very expensive for a tiny bag. Buy a huge bag at the supermarket down the road instead.

I like everything, it was amazing