Hotel Los Juaninos

La atención del personal y la ubicación

Pésimo tener un traga luz del techo justo iluminando la cara desde temprano , y la falta de aire acondicionado

La ubicación y la tranquilidad

Centrally located and beautiful building

The morning was interrupted by a marathon, too early for so much noise. The hotel should have said something or offer better rates since we stayed in a room with balcony to street view, they had loud speakers and music

A beautiful old hotel right on the plaza. The rooms are gorgeous and the rooftop restaurant fed us well.

Everything

The location was great close to everything and views from the restaurant were amazing

The doors had cracks in between them and there was a significant amount of noise from the hallway

Great location. Minimal parking at entrance, but employees at the door to carry your luggage and park your vehicle.

The hotel is right across from the Cathedral. The hotel is beautiful with friendly staff. Our room had the best view of the cathedral and the city.

let me start by saying that the hotel staff was excellent. No complaints. Keep in mind that the building was built around 1794 and later around 1830 became a teaching hospital. Some of the rooms are a small and cramped. By the pictures on their website, I thought the rooms would be bigger. All in all not a bad place.

Todo fue exelente lo recomiendo

The beds were horrible, hard as a rock. Not handicapped friendly. When we called for room service it took forever to receive what we asked for. I will say the staff is very friendly and helpful.

Everything it was great

Poor

A classic old Mexican hotel...it does have an elevator but the stairs are beautiful. The hallways can be noisy (echo because ceilings are very high). Service is great! Did not eat there as there were so many other options in Morelia. Perfect location.

Amazing

Lovely hotel! Totally recommended. Higher price than others around but it is worth it.

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The property was rustic and beautiful! The staff was very attentive and the location was excellent! I absolutely loved my stay at Los Juaninos, I highly recommend it :)

Very clean quite place

Great comfortable sleep at night. I have stayed at the hotels popular with influencers and although they are super nice, you can hear everything that goes on inside and outside of those hotels which kept me up at night. The young lady behind the desk at check in is kinda rude and not friendly at all. But all in all it’s a great hotel that is quiet and in a great safe location. The hotel is clean and comfortable and walking distance to everything the city center has to offer

The staff was all around great!! The laundry and dry cleaning prices are too high!!

Breakfast not included. Staff not that helpful and knowledgeable about resources.

Excelente ubicación, personal muy amable y muy bonito hotel!!

Views

No

Bien

Great location, very clean and superb service

Very easy check in and out. Not more than 5 min in the reception. Room was clean and fresh.

Grate hotel and restaurant is a great location

Exceptional Location

I like been flexible I have a extra person por a day and they Ed with low cost with no problem others hotel they are very difficult , hospitality of the employees great , good food at the restaurant

Great location and ambience.

Interior rooms are dusty with no ventilation.

This is a colonial beautiful hotel with a lot of history in the heart of Morelia. Their service is amazing, they go above and beyond to help you. Their check in time is at 3:00pm but we got there very early in the morning and they helped us accommodate The hotel is super clean. I definitely would stay again in this hotel.

Exelent location

Restaurant and valet staff were outstanding. Front desk couldn’t care less about our requests, even though we paid for the most expensive room. Music started blasting at 10am from the restaurant upstairs. Would not stay here again.

I checked into room 226 and it was immediately clear the room had mildew. Additionally the room had no windows, so I was unable to clear the air. I expressed my concerns to the hotel, but they refused to change rooms for me, I was even willing to take a smaller room versus a suite I paid for. I returned to the room and while in the restroom I had parts of the ceiling come down on me, which then drew my attention to the black mold on the ceiling. My one night stay was horrible and I spent part of the night with the room doors open to have some kind of fresh air. I would not recommend this hotel to anyone, because of their lack of service.

Great experience

Loved the customer service starting with arrival check in to parked car and help with my luggage and room I would stay here again Definetly

Great service

The property looks super tired , dated , the property itself is an old building very beautiful arquitectural wise but looks like they haven”t put any effort or money in maintenance. Our internet and t.v did not work during our stay even though we reported since we arrived. This property is not a 4 star place at all . .

The place is relly nice, I like it it is quiet in the inside, you need to know (and understand) that is an old palace, rooms are good, service is ok , by the Cathedral. Now, restaurant is ok, good food and place, prices maybe little high for Mexicans, cheap for USD o €,

it was okay!

just a little overpriced

on check-in they could not find me in system. I arrived late, as I had notified them, early 6 am morning after first night date. Eventually figured it out. Room had no ventilation or air conditioning. Only fans. Bathtub drain did not work. Shower was a drizzle and hot water took long time to arrive. TV channels hard to figure out. No guide provided. Otherwise all else was good.

Disappointing hotel. Great location and the terrace is cool. But the rooms are claustrophobic. No windows. No ventilation just an overhead fan. Basic furnishing. Not even a chair despite the large room. Mattress hard. Give the rooms a pass and enjoy the terrace. They desperately need to upgrade the furnishings and decor. Overpriced.

They change my room 4 times

decent hotel but many near by are in better condition

Good central location.

The hotel is beautifully historic. Very clean and very well-kept. In a prime location of the historic city center. I landed at 5 AM from a redeye flight and arrived at the hotel at 6 AM. The staff was able to check me in for a reasonable fee so that I can get a good nap and restful morning.

The hotel is next to Morelia Cathedral, which is in the centre of Morelia. It is very convenient to walk around. The building is historical. The staff is very friendly although some of them are difficult to communicate in English. The hotel is not cheap. But the facilities are limited, e.g. there is no fridge, no kettle, no slippers.

Front staff not friendly. Restaurant staff & valet attendants very courteous.

LOVED the location. It was across from the Cathedral, and one block from the main square. MUCH better to stay here than on the main square that is very loud until early in the morning. We had a room with a view and small balcony. Room was very large with super high ceilings. Bathrooms remodelled, spacious and very clean. Housekeeping daily kept the room very clean. Rooftop restaurant and bar had a super view, inside and outside seating, and good food, drinks and service. They were closed on Saturday night for a private party, and are not open at all on Sunday evening, so do not delay going there when you arrive in case they are closed for another private party. There is NOTHING negative to say about this property. I would stay here again and highly recommend it.

Excellent location. Hotel is in the heart of Morelia

Lovely and enchanting!

The hotel is in an old hacienda across from the cathedral. The view is amazing! I booked two rooms with king beds. I was giving two rooms with two full size bed. As a parent who do sleeps, this wasn’t very fun!

Very nice hotel and a restaurant is in the building for dinners. There is no options for breakfast or morning coffee

It was a nice stay... room was nice but had alot of things that did not work.

I take groups of friends to Morelia every few years. I always stay at Los Juaninos. It is elegant. Having Breakfast in the terrace restaurant is a great way to start a day. The location right on the the main square is convenient. The rooms are beautifully decorated with period furniture. There is a quick modern elevator but I usually take the stone stairs as I love feeling the indentations in the steps of thousands of people using the stairway through the years.

Internet access is spotty because it is an old building with very thick walls. They are aware that it is a problem but there is little they can do about it. Reception is better outside the rooms, and in the downstairs lobby.

location, style

two of the bellmen were rude to my husband.

Staff is amazing They really want to help

Super nice historical building. It was clean, comfortable, and well maintained. Conveniently located in city centre. check-in women at front desk not welcoming, seemed bothered by our questions and pointed us to QR code for answers. However, the guys who worked lobby super friendly and happy to see us.

Right across from the Basilica many restaurants and shops walking distance. The hotel is from the colonial area , rustic tile or wood flooring, large doors and windows, but clean. We had great views of the Basilica. We were able to book a tour of Morelia through them. Excellent roof top restaurant open all day 8-11pm . Would definitely stay here again!

Lack of amenities, no ice machine no morning coffee no ac( was not needed tho the room was very cool and huge fan made it perfect) over all great location but some more amenities would have made it perfect. Like made a pool a guess roof top walking area etc

The good: Beautiful old hotel across the street from cathedral. Breakfast in restaurant (not included in cost of room) was good. Restaurant views were nice. The bad: Bad funky smell coming from bathroom. A bit noisy until late. Room was small. Not worth the price.

Great location in the center of Morelia. Super clean. Staff beyond friendly and helpful. Roof top restaurant with great singers entertainment and excellent waitresses service. Quiet at night. Highly recommend it for families, couples and business travel.

Me gusto mucho su arquitectura del hotel y las anotaciones muy limpias

Service was excellent with a pretty view of cathedral

Needs more electrical outlets in the rooms.

The location of the property is incredible. Unfortunately, the staff other than Alexandra from the restaurant "La Azotea" and our housekeeping staff member Rosita, were horrible! The front desk never offered a VIP amenity even after messaging the hotel directly. I also had to call room service on an order of coffee and toast after placing an order 45 minutes prior, only to be told they didn't know what time it would be delivered. Needless to say, I canceled the order and walked to a restaurant by the hotel to purchase it and bring it back to our room. I have stayed in many hotels in Morelia.. La Casa Grande, Hotel Casino, Hotel La Soledad and Villa Montaña. This was by far the worst Service of all. For about the same price range (property wise) I would stay at Hotel del La Soledad which has better service.The exerience was so bad I preferred losing a prepaid night and purchasing new tickets to return home because all the hotels were sold out during the Christmas break. ..

Lovely property.

Beautiful

Everything was good

Clean, spacious, close to everything, safe, very colonial vibe which I already knew based on pictures.

Reception service were as good other hotel but hotel old and dark. Don’t get me wrong, I expected old with history but darkness of hotel hallway to your room felt disappointed. Also make sure to have multi usb charge unit, cause only 1 outlet (that I was able to find) in bedroom area. Also safe box in room were broken/damaged and could not use. However room size and quality of bed were good that we were able to sleep well.

Loved that it was close to everything in walking distance. Beautiful town

I just recently had my wedding venir at this hotel and was very pleased, everyone was very friendly and helpful, One person who stood out the most was Pablo he went above and beyond to make sure our needs were met. Highly recommend.

Our experience was great since we check in to when we checked out. I asked for a great view and they delivered. Beds are big and rooms are a good size. The staff is wonderful and know the area well just in case you need anything. We needed a suite and dress steamed and they sent it to the cleaners for us(great price) I’ve read in other reviews that the bells wake you up, but it’s not that bad when you close the wood doors to the window. The rooms have ac and are very neat. The manager knows English and can help you well. Make sure to order a Paloma drink from the upstairs restaurant. Overall we loved our stay and the staff made us feel special.

This historic hotel gives you the experience of being in Mexico. The staff is beyond accommodating, especially Pablo. He made sure all our family was taken care of and made sure the wedding invites had a pleasant experience as well. This hotel has an exceptional location to the catedral and has a beautiful rooftop restaurant where you can have coffee in the morning or enjoy the city lights at night. Definitely will stay again at Juaninos. Thank you Pablo

El edificio: central, historico, bien conservado

Staff was very nice, courteous, and helpful. Facility was well kept and well maintained. Construction was going on outside, however, it was the city constructing and not the facility. Can’t blame the hotel for the noise.

Great! Would come back!!

The hotel is right in the historic center and the location is fantastic! The hotel is very nice and the restaurante is delicious!

I had to travel. I had no choice. Was very affraid of staying at a hotel. What about sanitary conditions? Well, Juaninos was all I could never imagine to stay relieved and comfortable. Beautiful stay in the middle of an emergency business trip. Everything well taken care of. Unique location. Great service. Once this pandemic ends, I will go back on a pleasure trip.

Hotel was nice and clean , upset that the only rooms that have a view of the cathedral are rooms with 2 double beds. There are no King size beds with views. Also the restaurant is close on Sunday and in the evening there is a strong sewer smell In the hotel and rooms. Nice hotel and staff was nice but I would not return because of beds type and smell.

Nice hotel.