Unidos
Unidos, Plaza Escultórica Unidos, 832 0000 Santiago, Chile- Sculpture
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About this hotel
Luxurious Self-Catering Rooms
Plaza El Bosque Ebro offers plush self-catering rooms with stylish decor, wooden work desks, and minibars. Some rooms even feature cozy seating areas with soft armchairs and elegant square-patterned carpets.
Indoor Pool and Entertainment
Guests can enjoy a refreshing dip in the indoor pool or unwind in the games room with a billiards table. Additionally, the hotel showcases a gallery exhibiting contemporary art, adding a touch of culture to your stay.
Convenient Location and Services
Located in Las Condes near El Bosque Norte avenue, known for its upscale dining and shopping options, Plaza El Bosque Ebro provides free parking, WiFi, and a 24-hour front desk. The hotel also offers shuttle arrangements to the nearby airport, ensuring a hassle-free travel experience.
Book your stay at Plaza El Bosque Ebro now for a luxurious and convenient experience!
Nearby Attractions
Plaza Perú
Plaza Perú, 8320000 Santiago, Chile- Public Access
- Park
Espiral
Espiral, Nueva Tajamar, 832 0000 Santiago, Chile- Public Art
Plaza Nueva Zelanda
Plaza Nueva Zelanda, 7500000 Providencia, Chile- Park
Parque Titanium
Parque Titanium, 8320000 Santiago, Chile- Park
Emely Rojas
Emely Rojas, Avenida Nueva Providencia, 750 0000 Providencia, Chile- Memorial
Memorial a Jaime Guzmán
Memorial a Jaime Guzmán, Avenida Andrés Bello, 832 0000 Santiago, Chile- Memorial
Plaza Jaime Guzmán Errázuriz
Plaza Jaime Guzmán Errázuriz, 8320000 Santiago, Chile- Park
Sky Costanera
Sky Costanera, Avenida Andrés Bello 2457, 750 0000 Providencia, Chile- Fee
- Viewpoint
Llama Andina
Llama Andina, Ciclovía Costanera Sur, 832 0000 Santiago, Chile- Sculpture
Emprendimiento
Emprendimiento, Avenida Andrés Bello, 750 0000 Providencia, Chile- Sculpture
Paseo de las Esculturas La Pastora
Paseo de las Esculturas La Pastora, La Pastora, 832 0000 Santiago, Chile- Sculpture
Bandejón Central Avenida Santa María
Bandejón Central Avenida Santa María, 7500000 Providencia, Chile- Park
Monumento Los Leones de Providencia
Monumento Los Leones de Providencia, Avenida Nueva Providencia, 750 0000 Providencia, Chile- Memorial
Parque Canal San Carlos
Parque Canal San Carlos, 8320000 Santiago, Chile- Park
Important Information
Upon check in, the hotel will conduct a pre-authorization on guest's credit card for the total of the stay, plus an amount for extra charges.
Please note that the hotel does not accept checks as means of payment.
All guests are required to show a valid ID upon check in.
The hotels current exchange rate will be applied when paying with local currency. Please note that the hotel's exchange rate may vary from the national exchange rate.
Pet Policy:
Only 1 dog or cat of small breeds per room is allowed. * Maximum weight 20 kg * Up to date Health documents (vaccines, controls, etc.) * Pet must stay in the room. To walk the pet in public areas, must be done so on a leash or in an exclusive transport case or suitcase, always supervised by its owner. It cannot circulate by pool, sauna and gym. Nor can it do it in restaurants, due the inconvenience it can cause to guests * Guarantee fee US $ 200 + VAT for possible damages to furniture, bedding, curtains, floor etc. * Pet charge US $ 30 per day + VAT
--
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Dry cleaning
Billiards
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Parking garage
Shuttle service (additional charge)
Concierge service
Special diet menus - on request
Kid meals
Indoor pool
Outdoor furniture
Sun loungers or beach chairs
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Happy hour
Room Types
King Room
Up to 3 guestsExtra-large double bed (Super-king size) (181-210 cm wide)
The unit offers 1 bed.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
In-room amenities
Private bathroom
Presidential Suite
Up to 4 guests115 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
This suite features a hot tub. This spacious suite includes 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. In the well-fitted kitchenette, guests will find a refrigerator, kitchenware, a microwave and a toaster. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
115 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroom
Executive King Suite
Up to 4 guests52 sqmSofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchenette has a refrigerator, kitchenware, a microwave and a toaster. The suite features parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
52 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroom
Executive Suite
Up to 4 guests52 sqm2 Queen bed (151-180 cm wide), Sofa bed (Variable Size)
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Guests can make meals in the kitchenette that is fitted with a refrigerator, kitchenware, a microwave and a toaster. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 3 beds.
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Queen bed (151-180 cm wide), Sofa bed (Variable Size)
Room details
52 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroom
Standard Double Suite
Up to 3 guests52 sqmSofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. Meals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, kitchenware, a microwave and a toaster. The suite has parquet floors, a seating area with a flat-screen TV with cable channels, air conditioning, soundproof walls, as well as a mini-bar. The unit has 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Sofa bed (Variable Size), 2 Twin bed (90-130 cm wide)
Room details
52 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowavePrivate bathroom
Double Room with Two Double Beds
Up to 4 guests2 Double bed (131-150 cm wide)
The unit offers 2 beds.
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Private bathroom
Suite Ejecutiva, 2 camas Queen y sofa cama
Up to 4 guests2 Queen Bed (150-160 cm wide), Sofa bed (150-160 cm wide)
2 Queen Beds and 1 Queen Sofa Bed
Individually decorated room
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
2 Queen Bed (150-160 cm wide), Sofa bed (150-160 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerBathrobeMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomWardrobe or closetDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Suite ejecutiva, 2 camas Twin y sofa cama
Up to 3 guests2 Twin bed (90-99 cm wide), Sofa bed (150-160 cm wide)
2 Twin Beds and 1 Queen Sofa Bed
Individually decorated room
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and turndown service
Bathroom - Shower, bathrobes, and free toiletries
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), Sofa bed (150-160 cm wide)
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVHair dryerBathrobeMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomWardrobe or closetDaily housekeepingHypo-allergenic bedding availableRoom service (24 hours)
Executive Suite, 2 Double Beds
Up to 4 guests50 m22 Double bed (131-150 cm wide)
2 Double Beds
538 sq feet
Layout - Bedroom and living room
Internet - Free WiFi and wired internet access
Entertainment - 32-inch LCD TV with cable channels
Food & Drink - Refrigerator, minibar (fees may apply), microwave, and coffee/tea maker
Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains
Bathroom - Shower, bathrobes, and designer toiletries
Practical - Phone, safe, and desk
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking, pet friendly
Sleeps
Up to 4 guests
3 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
50 m2
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephoneHair dryerBathrobeMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomSlippersWardrobe or closetDaily housekeeping
Executive Suite King
Up to 3 guests50 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Spacious room featuring a seating area, plasma TV and microwave oven.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
50 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowave
Standard King Room
Up to 3 guests23 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Please note this room cannot accommodate extra beds or cots.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
23 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerBathrobeRadioMini-fridgeRefrigeratorDeskToiletPrivate bathroomHeatingInterconnected room(s) available
Executive Suite - 2 beds
Up to 3 guests53 sqm2 Double bed (131-150 cm wide)
Spacious room featuring a seating area, plasma TV and microwave oven.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
53 sqm
In-room amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioningHair dryerKitchenetteBathrobeRadioMini-fridgeRefrigeratorDeskSeating AreaToiletMicrowave
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(5,091 total)
Provider-sourced guest reviews.
3/10
Reviewed Sep 19, 2026El desayuno muy bien. En general el restaurante es el punto positivo, tanto el desayuno, como cena, fuimos siempre bien atendidos. La piscina sin mayor control, toallas usadas amontonadas, no se exige uso de gorras de baño, por lo que no resulta muy higiénico.
Nula atención, no respondieron los distintos canales de contacto, inclusive preguntas de Booking. Tampoco dieron respuesta al solicitar atención personalmente. Hicimos reserva para tres personas y nos acomodaron para dos personas, incluso nos tuvimos que turnar con el uso de toallas, ya que no nos llevaron la tercera toalla, aun cuando lo solicitamos personalmente. El personal parecía estar trabajando con desagrado.
10/10
Reviewed Sep 19, 2026La habitación amplia y cómoda.
El ruido que emite la ducha al abrir la llave.
10/10
Reviewed Sep 19, 2026Amei tudo, funcionários super gentis e café da manhã maravilhoso, hotel super confortável e perto de tudo. Fomos a pé para o costaneira. Super recomendo 👏🏾👏🏾
Nada a reclamar
10/10
Reviewed Sep 19, 2026El desayuno muy bueno como siempre, abundante y variado.La piscina temperada muy agradable y la habitación amplia y las camas muy cómodas, gracias, volveremos.
La verdad que no tengo reparos, cumple como siempre con mis expectativas y el estacionamiento muy seguro.
8/10
Reviewed Sep 19, 2026Restaurant, el confort de la cama, Netflix de la habitación
Las instalaciones figuran con mucha antigüedad. Requieren una remodelación en especial, ascensor, gimnasio, puertas,
3/10
Reviewed Sep 19, 2026Funcionários educados Bom pequeno-almoço
O hotel estava em obras, informação essa que não nos foi passada antecipadamente , o que não nos possibilitou de ter uma estadia tranquila pois o barulho da obra era infernal nos dias da semana (09:00-18:00) Foi falado com a receção para fazer alteração do quarto, pedido este que nos foi concedido mas depois informaram-nos que houve uma falta de comunicação com os outros colegas e afinal já não havia nenhum quarto disponível pelo que tivemos que ficar no mesmo sem puder descansar como deve ser. No último dia ao fazer check out, foi nos informado que tínhamos que pagar mais um valor que não foi cobrado inicialmente por erro de um colega . Sugerimos ao hotel que tenha mais atenção e organização para que mais erros como estes não aconteçam
6/10
Reviewed Sep 19, 2026El lugar en donde se ubica, la calidez y profesionalismo de su personal en el desayuno, y servicio al cuarto.
El techo del baño con hongos, colchón en mal estado, no cómodo, pelos en piso del baño y ducha, interruptores sin funcionamiento, al momento del ingreso 50 minutos de espera para la entrega de la habitación,
9/10
Reviewed Sep 19, 2026Localização excelente. Muito próximo ao MUT, mercadinhos e restaurantes. Café da manhã bom. Quarto grande, com cozinha e utensílios. Fizeram um box de café da manhã para cada um antes de irmos à montanha.
10/10
Reviewed Sep 18, 2026Habitacion piscina y desayuno
Todo bien
10/10
Reviewed Sep 18, 2026Perfeita
10/10
Reviewed Sep 17, 2026Muy cómodo, bien ubicado.
Nada
10/10
Reviewed Sep 17, 2026Todo, muy cómodo.
Nada
9/10
Reviewed Sep 17, 2026Muy bueno ,preciosa vista del comedor y de la terraza piscina
La temperatura de la piscina muy fria
10/10
Reviewed Sep 17, 2026Habitaciones amplias y muy bien ubicado.
Las camas dobles eran muy estrechas.
10/10
Reviewed Sep 16, 2026Pagamento por PiX sem IVA
1/10
Reviewed Sep 16, 2026Buen desayuno, personal amable
Muchas cosas, pague por habitacion con bañera y me dan una con ducha que por lo demas se tapaba al bañarme avise en 2 ocasiones sin arreglo, no me dieron ninguna opcion de cambio de habitación ni compensación por no respetar lo contratado.
8/10
Reviewed Sep 16, 2026A localização do hotel é excelente para quem quer ficar perto de bons restaurantes e do Costanera Center. A equipe é muito atenciosa e o café da manhã é bem variado para os padrões chilenos. A academia também é excelente e funciona 24h por dia, contando com uma boa variedade de equipamentos.
A internet wi-fi é péssima. Oscila o tempo todo e a velocidade é muito lenta. Por várias vezes desisti de utilizar o wi-fi e utilizei o 5g do celular.
10/10
Reviewed Sep 15, 2026La habitación y personal
7/10
Reviewed Sep 15, 2026La recepción y la terraza
Los baños, los ascensores y están bajo remodelaciones
8/10
Reviewed Sep 15, 2026Desayuno y atención del personal
El baño. La ducha salpica todo el piso del baño. Es muy incómodo. Malo el champu. El colchón es blando
7/10
Reviewed Sep 15, 2026La ubicación
Están en reparaciones y cortaron el agua durante la noche
1/10
Reviewed Sep 15, 2026Nothing
Very old structure! The bedrooms are super small. And the worst for me was the breakfast: zero quality! I wont comeback
9/10
Reviewed Sep 14, 2026La ubicación y la atención
No hay queja de nada
10/10
Reviewed Sep 14, 2026Maravilhoso , tudo limpo, cama confortável , estrutura e localização ótima ! Excelente custo benefício !
10/10
Reviewed Sep 14, 2026La ubicacion excelente, la habitacion muy comoda. En general excelente todo!
10/10
Reviewed Sep 14, 2026Las habitaciones tienen un excelente tamaño las de 50 mt
Prefiero baños con ducha no tina, el hotel tiene habitaciones así pero a mí me tocó una con tina, las habitaciones de 50 mt algunas tienen dos televisores esas son muy cómodas esta vez me tocó solo con un TV
9/10
Reviewed Sep 14, 2026Excelente ubicación. La habitación amplia y muy limpia. El desayuno espectacular, muy variado y rico.
Algo muy sencillo sería poner barra de seguridad en la tina de baño. Se hace dificil ingresar a la tina sin apoyo para niños y adultos mayores.
10/10
Reviewed Sep 14, 2026Do café d amanhã, limpeza, localização
Os travesseiros n são muito confortáveis
8/10
Reviewed Sep 11, 2026La pieza era amplia
El desayuno no era tan variado
9/10
Reviewed Sep 10, 2026Location
10/10
Reviewed Sep 9, 2026Excelente custo benefício, numa das melhores áreas de Santiago. Café da manhã super gostoso.
10/10
Reviewed Sep 9, 2026Muy bonito
9/10
Reviewed Sep 9, 2026La ubicación es excelente. A 4 cuadras del Costanera Center y a 3 cuadras del Metro
Internet un desastre
9/10
Reviewed Sep 8, 2026ubicación y las habitaciones
el ascensor
5/10
Reviewed Sep 8, 2026Excelente localização
Muito barulho à noite. Box do banheiro com cheiro de esgoto. Colchão do depressão. Falta de toalha e pano de pratos na cozinha do quarto. Controle do ar condicionado não funcionava. Atendente do café da manhã mal humorada e mal educada.
8/10
Reviewed Sep 8, 2026La ubicación
Pagué la reserva en febrero. El hotel actualizó el valor a la tarifa de hoy y me hizo pagar la deferencia. No era mucho el monto, pero es inconcebible la actitud.
2/10
Reviewed Sep 8, 2026O atendimento da equipe do restaurante e camareira, todos muito atenciosos.
Check in péssimo. Tentaram fazer downgrade na reserva, informando que a categoria reservada não estava mais disponível. Após muita insistência, “acharam” um quarto disponível. Hotel novo apenas por fora. Quartos, camas, banheiro muito antigo. Precisa de reforma urgente.
9/10
Reviewed Sep 8, 2026La habitación ejecutiva grande y muy cómoda.
La comida.
3/10
Reviewed Sep 7, 2026Habitaciones bien equipadas y mantenidas
El área de la piscina no se parece a las fotos, poco aseo y sin personal que controle el área ni le de mantenimiento
7/10
Reviewed Sep 7, 2026Como siempre muy cómodo.
Lamentablemente los enchufes de la habitación no permitían cargar de forma adecuada. Me paso con varios de los enchufes.
5/10
Reviewed Sep 7, 2026Localisation
D autres offres existent, lors du check in apres empreinte cb, je recoits une note expliquant des travaux de 9h a 18h00....marteau perceuse etc....l objectif étant de profiter du lieu, si cela avait ete dit avant j aurai annule, pour le reste pour un 5 étoiles, pas de capsule cafe ou autre , ménage inexistant( vu les personnels en charge apres 18h00) belle vue pour le breakfast ( pas digne d un 5 étoiles) , dommage
10/10
Reviewed Sep 7, 2026Está muy bien ubicado, las instalaciones están limpias, el desayuno bueno
Todo me gustó
10/10
Reviewed Sep 5, 2026Las camas, el desayuno, ubicación
Falta tener batas para ir a la piscina desde la habitación
10/10
Reviewed Sep 5, 2026Localização, limpeza. Tudo agradou
Nada
9/10
Reviewed Sep 4, 2026Ubicacion
Sin comentarios
10/10
Reviewed Sep 4, 2026A localização é o ponto alto. Perto de tudo. A mini cozinha foi muito útil. O café da manhã é delicioso. Camas confortáveis. Limpeza impecável. Me hospedaria novamente com toda a certeza. Nao deixem.de visitar o restaurante !!!!!
Tudo maravilhoso, nada a reclamar.
10/10
Reviewed Sep 4, 2026Variado desayuno Exquisita piscina temperada
10/10
Reviewed Sep 3, 2026Desayuno
Mi habitación no tenía frigo.
4/10
Reviewed Sep 3, 2026Atención del personal y desayuno
Nos asignaron una habitación muy chica considerando que el valor pagado fue similar a nuestras anteriores estadías. Falta de control del ruido de los pasajeros. Nuestra pieza estaba ubicada en un sector lleno de brasileños y había uno en particular que hablaba a viva voz en los pasillos, temprano en las mañanas y hasta tarde en la noche, por lo que dormimos muy mal. Reclamamos en recepción, nos dijeron que enviarían a seguridad, pero la persona siguió haciendo lo mismo al día siguiente. Si no son capaces de controlar esas molestias, deberían tomar la precaución de dejar a todos los ruidosos juntos y a los demás en otras habitaciones. Con mi señora alojamos varias veces al año en el hotel y nunca nos había pasado esto.
10/10
Reviewed Sep 3, 2026Las vistas e instalaciones modernas
El tamaño tan pequeño de la piscina
10/10
Reviewed Sep 3, 2026Desayuno muy completo Calidad de sueño
3/10
Reviewed Sep 3, 2026Desayuno, la comida y vista
Habitación con piso levantado, artefactos de baño de mala ergonomía, ascensor obsoleto. Ruido de trabajos que se avisó posterior a pagar. Espero les queden bien los arreglos, volvería?? No
1/10
Reviewed Sep 2, 2026pela manha estava tendo uma obra com um barulho muito alto de obra dentro do hotel em cima do nosso quarto, nao conseguimos dormir
6/10
Reviewed Sep 2, 2026Me gustó que la ubicación muy buena
Que para el precio sentía que no lo valía ya que temas de infraestructura y los ruidos que se escuchaban eran muy incómodos
10/10
Reviewed Sep 2, 2026Comida Ubicación Atención Amplio espacio de las habitaciones
9/10
Reviewed Sep 1, 2026Me encanto el desayuno, muy surtido y además con cambios a diario. Siempre es una grata sorpresa. El restaurant Enebro tiene una carta magnífica y la atención es fantástica.
Me hubiera encantado tener frigobar y que el aseo se hiciera más temprano.
4/10
Reviewed Sep 1, 2026Ubicación
Lo que más nos decepcionó fue el baño. La mampara de la ducha tiene un diseño poco funcional y el agua se salía fácilmente hacia el piso. Además, aparentemente existía filtración de agua bajo las cerámicas: al caminar o presionar algunas zonas del piso, salía agua por las junturas, al punto de que al andar con calcetines estos terminaban mojándose. Por otro lado, aunque las camas eran cómodas, las sábanas eran demasiado pequeñas para el colchón y se salían constantemente con el movimiento. En particular, la sábana inferior se arrugaba y se desprendía, lo que resultaba bastante incómodo durante la noche. En general, son aspectos de mantención y equipamiento que deberían revisarse, especialmente considerando el estándar que uno espera de este hotel.
9/10
Reviewed Sep 1, 2026Desayuno buenísimo y el personal atento y súper agradable.Queda lejos del centro de Santiago pero merece la pena la tranquilidad y seguridad de la zona.
6/10
Reviewed Sep 1, 2026El Hotel es precioso , buena ubicación y el desayuno en terraza muy acogedor y con hueva vista.
El baño tenía un olor horroroso a agua estancada, y con un ascensor menos se hacían las esperas muy largas
10/10
Reviewed Aug 31, 2026trato del personal, ubicación. desayuno
un poco pequeña la pieza
7/10
Reviewed Aug 31, 2026Good lighting, excellent temperature control
Forever to get hot water Security but no doorman
9/10
Reviewed Aug 31, 2026Localização excelente. Hotel confortável, quarto espaçoso. Café da manhã ótimo. Boas instalações.
Chuveiro sai pouca água, quanto mais agua quente você coloca, menos agua vêm. Elevadores demoram as vezes. Um dos 3 elevadores estava interditado, o que compromete em momentos de maior fluxo de pessoas.
10/10
Reviewed Aug 31, 2026Ese hotel es lo maximo,,hemos ido mas de 20 veces y vivimos en Santiago, solo vamos a disfrutar. La piscina una ricura, caliente ,, tranquila ,, con bella vista La atencion ,, es lo maximo, personalizada
El desayuno una delicia, si el huevo revuelto estuviera caliente seria un 100.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Location
- •Friendly staff
- •Room size
Areas to consider
- •Cleanliness issues
- •Breakfast quality
- •Service during specific incidents
Cleanliness
6.25/10Multiple reviews pointed out significant cleanliness issues, including stains and overall lack of hygiene.
Service
9.75/10Overall positive sentiment regarding staff friendliness and willingness to help, despite isolated negative experiences.
Location
9.75/10Frequently mentioned as a strong point with good access and convenience.
Room Quality
7.75/10Mixed feedback on room comfort; some positive aspects but significant issues with maintenance were noted.
Amenities
8.75/10General satisfaction with amenities like gym facilities, but some complaints about specific items.
Value for Money
9.25/10Generally a good value for the price, though some reviews highlighted dissatisfaction given specific experiences.
Food and Beverage
7.25/10Negative feedback regarding breakfast quality and availability of complimentary items.
Overall Experience
9.25/10Mixed experiences leading to a balanced view, with notable positives in location and some service aspects.