Street Art - Birds
Street Art - Birds, 3 Jalan Balai Polis, Bukit Bintang, 50000 Kuala Lumpur, Malaysia- Mural
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Prime Location in Chinatown
Embrace the vibrant culture and energy of Kuala Lumpur's Chinatown at Four Points by Sheraton.
Modern Amenities
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and a picturesque view of the city skyline.
Culinary Delights
Start your day with a delicious buffet breakfast and unwind with handcrafted cocktails at our stylish bar.
Experience the best of Kuala Lumpur's cultural hub at Four Points by Sheraton, Chinatown. Book your stay now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
28 sqm
City View
In-room amenities
2 Twin Beds
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
28 m2
City View
In-room amenities
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
City View
In-room amenities
1 King Bed
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
32 m2
City View
In-room amenities
2 Double Beds
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 m2
City View
In-room amenities
2 Double Beds
344-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
32 m2
City View
In-room amenities
1 King Bed
301-sq-foot room with city views
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Safe, iron/ironing board, and laptop workspace; cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
28 m2
City View
In-room amenities
1 King Bed
753-sq-foot room with city views
Layout - Dining area and sitting area
Internet - Free WiFi
Entertainment - Smart television with cable channels
Food & Drink - Room service (limited)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, bathrobes, and slippers
Practical - Safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), air conditioning, and daily housekeeping
Accessibility - Lever door handles
Eco-friendly - Energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
King bed (151-180 cm wide)
Room details
70 m2
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
28 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
70 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
中華街など観光地に近く、また電車一本でKLCCにも行けるのでペトロナスツィンタワーへのアクセスも便利でした。
シャワーの排水に少し時間が掛かりました。
Comfortable
None
Great location in the heart of Chinatown, close to many attractions and surrounded by the culture and heritage of old Kuala Lumpur. The hotel is also conveniently located near MRT and LRT stations, making it easy to explore the city. Plenty of local food and cuisine are available within walking distance. A great choice for experiencing the authentic charm of Kuala Lumpur.
Breakfast was awesome
Drinking water in the room. Would preferred bottle water instead.
Location, cleanliness are good
Breakfast at Quan’s was disappointing, a lot of local variety, but don’t taste very good.
Location, équipement
Breakfast was really noise
Location
No air condition at the corridors
Bien ubicado, lleno de lugares para comer. Camas cómodas, buen mantenimiento del hotel.
El lobby está en el 7mo piso y a veces los ascensores están muy llenos
Location is central and easy to get food around the hotel. Staff were attentive.
It was a bit noisy but I guess it was expected on Merdeka night
Location and fantastic breakfast
Staff was very polite and helpful. Facilities also excellent. Breakfast menu was varieties. Parking fee RM5 per day, need validate everytime go out.
Petit déjeuner fantastique Grande piscine Salle de sport bien équipée
Rien
ロケーションは抜群に良かった!プールからの眺望は素晴らしい!
シャワールームが少し使いにくかった。
Vị trí quá thuận tiện
Phòng không cách âm và sàn nhà không phẳng nên con gái tôi vấp chạy máu ngón chân
離茨廠街及幾個美食點很近,早晚都能逛!
Super emplacement de l'hôtel dans le quartier de Chinatown. L'accueil est super et personnel super sympa, très bon petit déjeuner avec beaucoup de choix. Super literie et oreillers. Nous avons apprécié la piscine propre et calme !
Horaires de la piscine un peu short: fermeture à 8:00 PM Notre chambre au 11eme étage était un peu bruyante à cause de l'AHU juste à côté.
Perfekte Lage, am Rande des lebhaften Chinatowns, sehr nahe an verschiedenen Haltestellen des ÖPNV. Gutes Frühstück mit lokalem Obst (z. B. Snakefruit), bequeme Betten, tolle Bar mit Aussicht.
Wenn irgendwo eine Tür ins Schloss fällt, hört man das im gesamten Korridor. Wurde öfter aus dem Schlaf gerissen. Bei 4 Sternen sollte die Schallisolierung besser sein.
Location is brilliant for Chinatown which has to be the most vibrant area in KL. Hotel is very pleasant with a fantastic breakfast buffet (every culture has options). Pool was refreshing. Comfortable bed and great bathroom and shower. Recommend the walking tour which starts at the hotel.
I struggled to get the air con to a good temperature - but I'm a bit fussy and also don't like the noise.
Tutto: posizione perfetta, gentilissimi, ricca e varia colazione
Ottima posizione, servizi e pulizia dell’hotel e delle stanze. Camera silenziosa
La vista dalla piscina non è paragonabile con quella degli altri hotel.
Super Lage, Großes Zimmer, Sehr sauber
Me encantó la ubicación y las habitación. El hotel olía muy bien. Y el servicio fue muy agradable.
El baño un poco justo.
Location, breakfast, staff
Wifi,
Chambre confortable. Excellent petit déjeuner
La piscine est un peu petite. Excellent petit déjeuner.
De lokatie midden in Chinatown
De kamers zijn standaard, schoon, ruim maar niet speciaal
La vista dalla camera favolosa, si vedeva tutto lo Skyline di Kuala Lumpur, ma anche il personale, il bar, la piscina e la pulizia dell' hotel.
員工親切,地點好,乾淨,隔音好
Ideale locatie om Chinatown te verkennen. Perfect hotel, goede ligging en heerlijk zwembad.
Niks
Hea asukoht Chinatowni servas. Väga hea hommikusöök. Bassein. Tore personal.
-
We arrived after a very long over night flight with little sleep. The receptionist LUGMAN helped us to check in quickly and made us feel VERY welcome, also patiently answering all questions that we had. We enjoyed the breakfast buffet. SALIM MAJID and VICKY (Team Leader?) made sure, to fulfill all our culinary wishes. Great service! We would like to mention the outstanding customer service of KHOKON, our room attendant.
While we were happy to see that you give your guests the opportunity to separate the rubbish in their hotel room, we were surprised/disappointed to notice, that recyclables ended up in the same large plastic bag as the rubbish for landfill when we walked past the room attendant's trolley outside our room. We like to see sustainability practised, not "green washing".
Nothing to tell
Nothing
The breakfast is good and the staff is so friendly dan good service also. congratulations!
In my opinion, the registration counter is not conveniently located as it is on the 7th floor. Customers have to carry their luggage upstairs to register and then go back downstairs afterward, which can be quite inconvenient. This is my personal observation based on the difficulty I experienced during the process.
Early check in
Traffic (not hotel's fault)
Das Hotel ist an guter Lage direkt am Eingang zu Chinatown und nahe dem Öffentlichen Verkehr. Das Personal ist sehr freundlich und hilfsbereit. Der Pool eignet sich toll für eine kurze Erfrischung mit Aussicht. Das Frühstücksbuffet hat uns gut gefallen, da alles dabei war. Von interkontinentalem bis lokalem Essen gibt es alles. Auch der günstige Parkplatz im Parkhaus für 5RM fanden wir praktisch. Uns hat es sehr gut gefallen..
Der einzige Kritikpunkt ist, dass man durch die Lage fast direkt an der Autobahn den Verkehr hört. Hat uns aber nicht gestört.
The location was outstanding. If you are a traveler, this is one of the best hotels you can find to explore KL. Excellent amenities. Great view from the pool. And I must highlight the outstanding works of housekeeping team whose makeup the room really fast! Kudos to them!
I expect the breakfast buffet could feature more dish from international breakfast buffet standard apart from heavily Malaysian dishes, but that's not a big deal.
Bon emplacement pour moi au niveau professionnel, quartier vivant avec beaucoup de restaurants.
La salle de bain qui commence à vieillir. Air conditionné trop froid.
We only stayed one night for a stopover, but having been to KL before the location is perfect if the central markets, chinatown, and more historic side of the city are what you're looking for. The rooms were spacious and the staff were very accommodating.
Perfekt beliggenhet for å utforske Chinatown, kort vei til transport og mange gode restauranter rett utenfor døren. Takterrassen var en magisk opplevelse på kveldstid, ta en drink og nyt utsikten.
Rommene litt utdaterte, særlig badet. Frokosten hadde et godt utvalg, men mye var litt sånn halvveis på smak. Brødet var supertørt. Bassengområdet var lite og litt kronglete designet.
I like the location, the room view. the bed was comfortable. breakfast had good variety
its like a compact hotel. room is tiny, cleaning could be better. found hair and dust.
地點方便,服務員很友善,房間非常寬敞,床鋪枕頭很舒適!
Breakfast had very little continental option.. not enjoyable at all
Breakfast was poor
dekat dengan petaling street
penuh dengan warga asing sahaja
The breakfast is fantastic and the location is so convenient, both near the bus station and the MRT, the staff are all friendly and nice
Nothing
Perfect location near china town, great service and very friendly staff.
飯店位置很好
隔音差了一點
The bed was extremely comfortable. The room was perfectly cleaned by the housekeeping.
My entire experience in Four Points Sheraton was extremely displeasing from the very start. Since my arrival was at 10 am at the hotel I booked including 1 night prior with breakfast included. We arrived at 10.10 am and Upon reaching I clearly informed the front office staff that we would like to first have breakfast since this was paid for and since there was still time till the breakfast buffet was closed. She made us wait right there for 15 minutes to inform us that it won't be possible for us to have breakfast anymore since the buffet closes at 10.30 am. We let this pass without much fuss.. But what happened next was even more frustrating!! While I have paid for the entire stay through booking.com, the front office staff demanded me to pay for the full reservation as her system shows that it is not paid. We had an overnight flight, arrived in the morning, was extremely tired and we had to face all this. I showed her the receipt and she kept on demanding the payment saying her records doesn't show and this was our problem. At this point I also got frustrated and informed that this is there problem. I showed them the receipt from booking and then they wanted to charge a 2000 USD worth deposit from my card which will only be released to be after one month from charging the deposit as a security. I kept on denying and told them that I will write to booking.com and marriot complaining about this. Finally they agreed to check on it and let us check in. What followed this was even worse! We went to our rooms and we clearly knew that the room categories we booked were not given to us and it was all jumbled. One of the room had DND on and we couldn't open the door. The second room when we went in, another staff came and asked whether we were ready for check out. We had to go down all the way to the reception again to get us assigned to the right rooms.
The room was really good, clean and the staff are super friendly and helpful! The location is also very convenient and nearer to a lot of food, bars as well as Petaling Street is just around the corner.
Everything was great !
Nothing .
There was a good spread at breakfast. I didn't find any lemons which I wanted to go with my tea, Scrambled eggs could have more taste, lacks oomph. Salads presented was creative but I wasn't sure if the vegetables were clean. Room was comfortable with good views of KL.
Request for nearby rooms not met.
Location and many eateries
The shower temperature is unstable in my room
We opted out of breakfast because there are abundant local goodies around. The location of the hotel is excellent for food n public transports.
The hotel provided our needs for the few nights stay. However a few more clothes hangers in the room would be nice.
Everything. The staff are very good from reception to the bell service. Very accomodating.
None
Great location right in the heart of China Town. Nice breakfast (daily) and fantastic room service by a young man by the name of Khokon. Well done an thank you Khokon for a). continuing to perform consistently high standard of work and b). just being a nice person.
The only item was that I emailed reception a question prior to my arrival on clarification for an airport pickup and did not receive a response! I was lucky to secure a driver at the airport but that was pure chance.
自助早餐选择多;色香味美。餐厅干净,窗外风景即可观赏茨厂街一隅。 交通非常方便,选择工具多,尤其是地铁可抵达酒店附近。
The view from the room was amazing. Great location. Friendly staff. Clean amenities. Great choice and quality of breakfast.
Expensive bar.
The location was very good, there's a great pool and bar on level 7. Rooms were spacious and comfortable.
Location is great, and convenient to places around Chinatown.
Car park is quite tight and not very bright.
Great location good gym and pool and nice breakfast
Super friendly staff. Asked for the option of an early check in or late check out and got both! Food is delicious, rooftop bar including happy hour is super nice. Swimming pool and gym are really good. The room is perfect, bed super comfortable and view is amazing.
Nothing
Super Lage in Chinatown, tolle Redtaurants, Streetfood und Party in der Nähe und trotzdem sehr ruhiges Zimmer. Super Dusche, super Wasserdruck, bequemes Bett
Schon eher teuer, Pool war sehr kalt ohne Sonne
Its location to Chinatown, the Hotel itself is beautiful and serviced well. Whilst we were there my sister had a birthday and Ms KIRA made the day unforgettable, with beautiful decorations in our room.
NOT A THING!!!
The location is very conveniently located in the heart of chinatown and it is only a stone's throw to Jalan Petaling. The water pressure of the shower head is very constant and the temperature is also very regular.
N.A
That was my first time in KL, so I was a bit worried how everything would go, but thanks to staff of this hotel, had less worries. Absolutely helpful in every way, kind and hospitable. I really enjoyed the location. China Town is an amazing place to visit and try the foods and buy souvenirs. The pool is great. I enjoyed the breakfast. Every evening I was coming back to my clean room and enjoyed every night at this place. Highly recommend!
Front desk officers very attentive, once they knew my nephew birthday. Surprised me, that they decorated the room with birthday theme.. Really beyond my expectation.
The King Room, feel very small, more like Queen room.
Chinatown is at your doorstep, there are rail lines under 10 minutes away by foot. Water is provided in glass bottles instead of plastic ones, which is a huge plus point when considering environmental friendliness. And most importantly, the bed is very comfy. :)
Nothing to complain about
I don't often leave reviews but the staff at this hotel were exceptional. They went above and beyond to make our stay special and looked after us very well. The level of service was better than the 5 star hotels we have stayed at. Would definitely stay again if in the area.
Location was good. Surrounded by local eatees. Staffs helpful n friendly. Good views from bedroom windows.
Pool rather shallow for swimming.
La grande suite est confortable
L'isolation des étages n'est pas adéquate. Nous avions eu 2 nuits calmes car personne au-dessus jusqu'à la dernière nuit, horrible, impossible de dormir car il y avaient des enfants au dessus qui courraient toute la nuit.
Perfekte Lage, grandioser Blick auf die Skyline, super Pool im 7. Stock mit Dachgarten, klasse Zimmer, besser geht es eigentlich nicht.
Alles war klasse.
I had a very comfortable stay at Four Points by Sheraton Chinatown, Kuala Lumpur. The hotel is in a great location, with plenty of food options nearby and easy access to public transport, which made getting around very convenient. The room was clean, well-maintained, and offered a lovely view that made the stay even more enjoyable. What stood out most was the warm and helpful staff, who were always approachable and made the experience feel welcoming from start to finish.
I regularly stay here and it's always a great experience. Clean and quiet rooms. Location is excellent near Pasar Seni LRT and MRT stations, Plenty of food options nearby.
Lift lobbies can be stuffy
距離茨廠街、鬼仔巷很近,對面就是何九海南茶室,地理位置超方便的!
Mooi hotel op leuke locatie in Chinatown
Geen negatieve dingen
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.81/10The hotel was reported as very clean by multiple guests.
Service
9.28/10Staff were consistently described as friendly and helpful.
Location
9.32/10Excellent location in Chinatown with easy access to attractions and food.
Room Quality
8.77/10Rooms were described as comfortable and modern.
Amenities
8.8/10Facilities including the pool and gym were praised.
Value for Money
8.76/10Overall good value considering the location and services.
Food and Beverage
8.31/10Breakfast variety was notable, though some comments were mixed.
Overall Experience
9.18/10Many guests enjoyed their stay and would return.