Monumento a la Madre
Monumento a la Madre, Calle Paseo Colón, 88270 Nuevo Laredo, TAM, Mexico- Monument
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Convenient Location
Situated just minutes away from Nuevo Laredo Town Centre and Quetzalcóatl International Airport, Best Western Plus Laredo Inn & Suites offers a prime location for both business and leisure travelers.
Modern Comforts
Experience modern-style décor and amenities in our air-conditioned rooms, complete with free Wi-Fi, flat-screen cable TV, and a cozy work desk. Enjoy the convenience of a dining area with a coffee maker and a well-equipped private bathroom.
Nearby Attractions
Explore the cultural gems of Nuevo Laredo with attractions like Espíritu Santo cathedral and Plaza Ignacio Zaragoza Square within walking distance from the hotel.
Book your stay now at Best Western Plus Laredo Inn & Suites for a memorable and comfortable experience.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Twin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
Room details
31 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
47 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
31 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
excelente ubicacion para mi objetivo, buen desayuno
las llaves del agua tenian fuga discreta
Locación y personal servicial
Habitaciones viejas . Colchones duros . Instalaciones descuidadas o muy antiguas . Falta de funcionamiento de la alberca .
Si van a la cita para la visa es la mejor opción
Room 921 had a really bad stain in the carpet. We had to go and buy Clorox and a scrub to scrub the bath tub as it was yellowish and we did not want to bathe or toddler there and take a shower before cleaning it properly. Water was running from the shower head even though we tried closing it properly but it still kept on running which is a lot of waste of water.
We had a good view of the town
It has a kind of funny smell on the rooms aisle
La ubicación
Mienten en la descripción, la cual decía que la habitación era de 2 camas dobles y una cama individual y, en realidad, sólo eran 2 camas dobles. Ni el hotel ni booking resolvieron la situación Tampoco había cafetera ni microondas
La locación fue perfecta para nuestros asuntos, fue una experiencia buena.
Las instalaciones se ven algo desgastadas y el estacionamiento tiene poca iluminación.
La zona del lugar y lo amplio de la habitación
El estacionamiento, no cuenta con señalamientos de elevador, escaleras, etc.
The ora of the hotel and the security guard was fabulous
It was to hot in the rooms
Elevators
Lots of humidity...bad smell...they need to upgrade the place...new floors, bathrooms...really bad
Limpieza
No había tapón para la tina
La comodidad de las camas y que está muy bien la ubicación
Nada, todo muy bien
El edificio está viejo, sucio, huele a humedad. La alberca está deshabitada, la mitad del edificio está oscuro, parece abandonado.
Nada me gustó, está horrible. Nunca se hospeden ahí.
El hotel está muy anticuado por dentro y las instalaciones se encuentran bastante deterioradas. Se nota claramente que no han recibido mantenimiento en mucho tiempo. El cuarto donde nos hospedamos estaba en malas condiciones y el aire acondicionado no funcionaba; nunca logró enfriar durante toda la estancia, lo cual fue muy incómodo. En general, muchas áreas del hotel se ven viejas, dañadas y descuidadas. Da la impresión de que el lugar necesita una remodelación urgente, ya que las condiciones no corresponden con lo que uno espera al pagar por una habitación. Además de todo esto, el precio es demasiado alto para lo que realmente ofrecen. Honestamente, es muy caro y no vale lo que cuesta. Por la calidad de las instalaciones y el estado del hotel, no considero que la relación calidad-precio sea justa
Cercanía de mi trámite
Excelente ubicacion e instalaciones, la infraestructura del hotel esta desaprovechada por falta de mantenimiento, es una lastima.
La habitacion que nos asignaron no contaba con telefono, fallaban las luces y el Aire Acondicionado no enfriaba, nuestra estancia fue de 2 noches, se solicito a personal revisaran el Aire Acondicionado al salir en la mañana, regresamos en la noche y el clima de la habitacion estaba exactamente igual, se pregunta a personal en turno e informa que los compañeros del turno de la mañana no le avisaron ni dejaron pendiente nada, a las 11:00 PM nos tuvieron que cambiar de habitacion. Es una lastima que no tengan personal comprometido con la atencion al huesped de acuerdo a la categoria del hotel. Ojala y tengan en consideracion mis comentarios y se preocupen por mantener adecuadamente las instalaciones
Ubicación perfecta
La ubicación para lo que requería fue muy buena
La tina de baño no se pudo utilizar, pues no contaba con tapón, además estaba muy pegada a la taza del wc
Ubicacion
Sabanas sucias, con cabellos, papel y basura de huéspedes anteriores. Alfombra muy vieja totalmente sucia con. Clsetin t descalsa No hay agua caliente ni tibia salió siempre fría No hay servicio de restaurant , ni nada para comer En la máquina faltan bebidas El elevador solo uno funcionaba Sobre todo la higiene al ser un hotel donde va mucha gente y no limpiar es muy delicado x posibles enfermedades
Ubicación perfecta para el trámite que acudimos
Solo que los artículos de baño como jabón shampoo y crema sean suficientes para el número de personas
tamaño habitacion y ubicacion excelente
huele viejo muy feo
La ubicación
El restaurante cierra temprano, la cama no tenía cobijas sólo una sábana, la habitación no tenía cafetera, el aire acondicionado no funcionaba y el elevador se trababa
.
las instalaciones
La ubicación es excelente, y esta muy bonito el hotel y limpio.
Mi habitación tenía el Aire acondicionado descompuesto, no sé podía ajustar la temperatura y el teléfono está descompuesto
La ubicación es excelente
Nothing
Room 616 has hard beds my back hurt for 7 days Even the pillows were hard and heavy
La ubicación Excelente trato de los empleados Muy amables
Precio elevado y sin alimentos El check in demasiado tarde 3:00 PM
Ubicación
La habitación olía muy mal
No nos dieron desayuno muy fea actitud en recepcion musica muy alta hasta las 5-30am no pudimos dormir
Mucho ruido tuvieron musica alta hasta 530am tienen salon de fiesta no regreso
Everything really good experience overall
Everything was great thank you for the hospitality
Buena atención, excelente estadía
El baño muy viejo la alfombra muy vieja y quemada
La ubicación, muy cerca de donde era mi cita.
Detalles pequeños como la manija de la puerta del baño estaba rota.
Ubicación
No tienen refrigeradores los cuartos ni habia hielo en las instalaciones Hace demasiado calor y se necesita refrigerador y el servicio de hielos
Location
This reservation was made for my in-laws, and this was their experience. The air conditioning in the room did not work, which made the stay extremely uncomfortable. They repeatedly requested for it to be fixed or to be moved to another room, but the hotel did nothing to accommodate them. On top of that, the blow dryer was broken, and although they asked for a replacement, it was never brought. They also booked under the impression that there was on-site laundry, which turned out not to be true. To make things worse, even with the “Do Not Disturb” sign on the door, housekeeping still entered the room and cleaned while they were gone. Overall, their concerns were ignored and the service did not meet expectations.
Staff ok , service ok, no ice on building!!, and no breakfast at all. .
The staff was really friendly and the room had a great view of the city.
The location is nice, good parking and close to some restaurants. Quiet rooms and environment.
The room was quite warm and took a long time to get cooled off. There are lots of places in the hotel that you can see need updating or repairs, but doesn’t affect stay just makes it seem neglected.
Staff very helpful
Our 1st room, but after bringing it to the front desk, they were able to help us out.
The cable TV has like 80 channels but the hotel is little outdated
La cama. Bien cómoda con tv
La regadera fuga agua
The rooms are getting run down. Things like Jacuzzis are not working. Hot water changes during showers. The pool has been closed supposedly for remodeling but it's been about 2 years
The location was excellent, room clean and perfect view.
quality was poor, the AC never worked, the hallways were also really hot and we ended up having a bad nights!
Quiet on the 10th floor. The restaurant and restaurant staff were attentive.
The bathrooms were incredibly dirty. Hair lying everywhere. The shower faucet had a steady drip.
The first room they gave us did not have AC. They ended up placing us in a different room after we called.
I didn't stay at hotel due to condition of the hotel. I canceled and they refused and charged me two stayed.
Gracias
Its under renovation, its looks old, rooms really need an upgrade…
No comment
No comment
The location, nothing else.
Rented a Junior Suite, jacuzzi was dirty. It did not have a plug, AC to the room was blowing hot air even at the lowest temperature. I was sweating and starting to get very frustrated since it was HOT outside. The refrigerator stopped working 1 hour after I checked in all my snacks and food went bad. When I asked for another suite I was told none were available. The parking garage was completely empty, how can they NOT have any others available. Literally NO one in the hotel nor parked in the underground garage. Save your money go stay elsewhere.
Furniture and TV is old. Although bed was comfortable . AC was very weak. Hot water never came in. This place had great potential if they renovate the rooms.
No hot water, smelled like draknge
Old outdated , very dusty, toilet didn’t work, no iron.. very cheap quality of sheets towels
Awesome
Needs renovations
Terrible
No estuvo del todo mal pero tampoco del todo bien. Sirvió para quedarse para poder hacer el tramite de la visa. El cuarto tiene buen tamaño y la cama es muy cómoda. Pero el aire acondicionado no funcionaba y se tardaron demasiado en que alguien llegara a arreglarlo. El cuarto no estaba del todo limpio, la alfombra tenia algunas partes algo sucias y el baño aun tenia cabellos de otras personas. Para quedarse una noche esta bien.
Property has alot of potential but needs alot of rebuilding.
Excelente hotel recomendable
r The room we got was old and needs to be renovated.
Its pretty close to the CAS which is very convenient.
Was close to our meetings
Bathroom was not cleaned properly. Couldnt use the hottub
Everything was great all around, from staffing to clean and quiet
T
A quick trip with family to escape the cold. Love this hotel, especially next to a Starbucks.
I went for my US visa appointment, the hotel is just a walking distance to the consulate. Location is good if you are going for the US visa run.
The room rate is too expensive for the property that is quiet rundown already. Bit creepy from the lobby to the hallway and elevator. Restaurant is closed. ;(
Gg
I recently stayed at this property and, unfortunately, it did not meet expectations. The hotel feels outdated and lacks cleanliness, particularly in the rooms, which seem overdue for remodeling. Despite the hotel being half empty during our stay, we were made to wait until 3 PM to check in, which felt unnecessary. Additionally, the elevators were malfunctioning during our visit, which added to the inconvenience. Overall, I don’t think I would return to this hotel unless significant updates are made. The one redeeming factor was the breakfast at the on-site restaurant, which was enjoyable. However, the overall experience left much to be desired.
I use too love coming and staying at this hotel. This hotel has changed its policy and way to do business
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.36/10Many reviews mentioned dirty sheets and unclean facilities.
Service
9.33/10Positive remarks about staff friendliness and helpfulness.
Location
9.87/10Consistently praised for excellent location.
Room Quality
7.32/10Air conditioning issues and hard beds mentioned.
Amenities
6.85/10Lack of basic amenities like refrigeration and breakfast.
Value for Money
8.31/10Mixed feelings regarding the price relative to services and facilities.
Food and Beverage
5.86/10No breakfast and limited dining options noted.
Overall Experience
8.33/10Overall mixed experiences, some guests enjoyed the stay while others faced issues.