El Pozo
El Pozo, 3017, 88260 Nuevo Laredo, TAM, Mexico- Park
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About this hotel
Luxurious Amenities
Hotel Colón Plaza Business Class offers an array of luxurious amenities including an outdoor swimming pool, fitness centre, and a beautiful garden and terrace.
Comfortable Accommodation
Each air-conditioned room at the 4-star hotel is equipped with free WiFi, a private bathroom, desk, and a flat-screen TV. Guests can enjoy the convenience of bed linen and towels provided in every room.
Convenient Services
Guests can indulge in a buffet or à la carte breakfast at the hotel and take advantage of free private parking. The property also offers a paid airport shuttle service for added convenience.
Experience the perfect blend of luxury and comfort at Hotel Colón Plaza Business Class. Book now for an unforgettable stay!
Nearby Attractions
Monumento a la Madre
Monumento a la Madre, Calle Paseo Colón, 88270 Nuevo Laredo, TAM, Mexico- Monument
Benito Juárez
Benito Juárez, Avenida Reforma, 88260 Nuevo Laredo, TAM, Mexico- Statue
Monumento Benemérito Benito Juárez
Monumento Benemérito Benito Juárez, Calle Baja California, 88260 Nuevo Laredo, TAM, Mexico- Public Access
- Monument
Cristobal Colon
Cristobal Colon, Calle Paseo Colón, 88270 Nuevo Laredo, TAM, Mexico- Monument
Important Information
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
01:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
Family rooms
Garden
Lift / Elevator
Airport shuttle
Safety deposit box
Bar
Tour desk
Meeting/banquet facilities
Non-smoking throughout
Private parking
Outdoor pool
Daily housekeeping
Airport shuttle (additional charge)
Concierge service
Snack bar
Vending machine - drinks
Vending machine - snacks
Wine/champagne
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Fire extinguishers
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Property cleaned by professional cleaning companies
Food delivered to guest room
CCTV outside property
CCTV in common areas
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Room Types
Twin Room
Up to 4 guests20 sqm2 Double bed (131-150 cm wide)
The twin room features air conditioning, a mini-bar, as well as a private bathroom boasting a shower. This twin room has a coffee machine, a wardrobe and a flat-screen TV. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
MinibarShowerTVAir conditioningDeskPrivate bathroomWardrobe or closetCoffee machineLinenClothes rackToilet paperShampooConditioner
Junior Suite
Up to 2 guests30 m2Extra-large double bed (Super-king size) (181-210 cm wide)
The suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a flat-screen TV, a minibar, a coffee machine and a wardrobe. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 m2
In-room amenities
MinibarShowerTVAir conditioningDeskPrivate bathroomWardrobe or closetCoffee machineLinenClothes rackToilet paperShampooConditioner
Executive Double Room
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Coffee/tea makerShowerTVTelephoneHair dryerDeskPrivate bathroomInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeepingFree Local callsBlackout drapes/curtainsFree WiFiDown comforter
Superior King Room
Up to 2 guests20 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
The double room features air conditioning and a mini-bar, as well as a private bathroom boasting a shower. This double room has a coffee machine, a wardrobe and a flat-screen TV. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
20 sqm
In-room amenities
MinibarShowerTVAir conditioningDeskPrivate bathroomWardrobe or closetCoffee machineLinenClothes rackToilet paperShampooConditioner
Executive Room
Up to 2 guestsKing bed (151-180 cm wide)
1 King Bed
Internet - Free WiFi
Entertainment - 32-inch LED TV with premium channels
Food & Drink - Coffee/tea maker, room service (limited hours), and free bottled water
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and climate-controlled heating and air conditioning
Smoking And Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
In-room amenities
Coffee/tea makerShowerTVTelephoneHair dryerDeskPrivate bathroomInterconnected room(s) availableWardrobe or closetBottle of waterRoom service (limited hours)Daily housekeepingFree Local callsBlackout drapes/curtainsFree WiFiDown comforter
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(423 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 18, 2026Hermoso Hotel
No tengo malos comentarios
10/10
Reviewed Sep 18, 2026Hermoso hotel
No tengo ningún mal comentario
10/10
Reviewed Sep 17, 2026Las habitaciones
8/10
Reviewed Sep 8, 2026Location and Quiet of the place good parking
When I ask for ice on Sunday they told me the bar is not open and the pool was Cain a dirty little
5/10
Reviewed Sep 7, 2026REGULAR.
LA LIMPIEZA, NUNCA ME CAMBIARON LAS SABANAS ( ESTABAN MANCHADAS ) NI BARRIERON DEBAJO DEL BURO LA HABITACION TENIA UN OLOR RARO.
3/10
Reviewed Aug 24, 2026El personal del restaurante es excelente y la amabilidad de las personas que hacen el aseo
El personal de recepción no da seguimiento en la ampliación de nuestra estancia el sistema interno del hotel causaba doble cobro y un día no tuvimos agua no nos avisaron estuvimos quejándonos y nos tuvimos que cambiar de hotel
10/10
Reviewed Aug 24, 2026The employees are great. Always happy to help you. The location is great too!
Parking are narrow.
9/10
Reviewed Aug 11, 2026La ubicación y la limpieza
Que el personal no estaba haciendo nada en el lobby y que no quisieron mandar a alguien para llevar café y complementos
10/10
Reviewed Jul 17, 2026El restaurante
7/10
Reviewed Jul 13, 2026The location is great, near restaurants, main avenues and near to the Catedral.
The room sheets were dirty, there was only 1 elevator working the whole time, a lot of times it was faster to use the stairs rather than wait for the elevator.
9/10
Reviewed Jul 11, 2026.
.
5/10
Reviewed Jul 10, 2026Ac was good bed was good
Water in the shower was not that warm. Blowdrier for hair was not working.
10/10
Reviewed Jul 9, 2026Overall, Hotel Colón Plaza exceeded my expectations. It’s the kind of place where you feel both at home and well taken care of. I would happily stay here again and highly recommend it to anyone looking for comfort, quality, and excellent service.
8/10
Reviewed Jul 8, 2026Close to most places
No comments
9/10
Reviewed Jul 8, 2026Todo
El internet
9/10
Reviewed Jun 12, 2026Todo bien
Todo bien
10/10
Reviewed May 27, 2026Everything
1/10
Reviewed May 23, 2026Muy comodo
Que en recepción me cobraron 800 pesos por cambiar la fecha de reservación
10/10
Reviewed May 21, 2026Excelente ubicación y comodidad
10/10
Reviewed May 19, 2026The service
The cleanness
5/10
Reviewed Apr 27, 2026IVA A LA CITA DEL CONSULADO A LA 8:00 AM Y ME LEVANTE A LA 6. A.M. Y RESULTO QUE NO HABIA AGUA Y ME FUI SIN BAÑARME A LA CITA DEL CONSULADO. ESO ME DECEPCIONO.
10/10
Reviewed Apr 6, 2026Los cuartos eran suficientemente amplios y cómodos, uno de los únicos hoteles que cuentan con Smart Tv's.
Deberían establecer un cierto horario donde habilitaran agua tibia para poder usar la alberca. Lo demás todo perfecto!
10/10
Reviewed Mar 29, 2026Fue realmente comida la estancia la limpieza atención y comodidad
Que no se puede reservar desde un principio más de un día
10/10
Reviewed Mar 25, 2026La comodidad,todo súper limpio
No hubo nada que Nome agradara
10/10
Reviewed Mar 24, 2026Nos encantó su servicio y atención al cliente amabilidad limpieza higiene
Que no se puede reservar tan fácil más de una noche
7/10
Reviewed Mar 20, 2026Fue una estancia muy tranquila y nos recibieron desde mucho antes de la hora de check in, lo que se agradece totalmente!
No habia agua caliente en la habitación, tuve que bañarme con agua fría y la única solución que me dieron es "Ya no de puede hacer nada porque ya utilizaron la habitacion" uno no llega a un hotel a revisar de primero que salga agua caliente para bañarse
10/10
Reviewed Mar 19, 2026genial 10/10
10/10
Reviewed Mar 13, 2026Excelente servicio si hay que mejorar mucho el área de la piscina
9/10
Reviewed Mar 10, 2026Increible ubicación, el personal siempre muy atento y nos ayudaron mucho en recomendaciones para comer en la ciudad. La habitación cumple con lo que dice y muy buen aire acondicionado, limpieza excelente
Que tienes que pedir permiso o acceso para utilizar el gym.
10/10
Reviewed Mar 6, 2026Las instalaciones
Que la tele no se podía conectar a las apps
7/10
Reviewed Mar 5, 2026Ubicación y costo
Nos hospedamos en temporada de frio y no funcionó el agua caliente ni el clima en la habitación calentaba suficiente
8/10
Reviewed Mar 2, 2026La locación es muy buena para trámites de visa y la atención de los botones excelente
La piscina tenía mucho cloro
10/10
Reviewed Mar 2, 2026La Regadera grande y agua caliente para el baño diario.
Qué la cafetera de la habitación estaba sucia....
8/10
Reviewed Mar 2, 2026Muy buena ubicación, limpio, cómodo
El servicio de wifi demasiado lento
4/10
Reviewed Jan 31, 2026Its clean and staff its very nice. Coffe and bottled water its provided. Rooms are not up to date (fancy) but they're confortable based on pricing
During my stay of 4 nights, the property ran out of hot water for 3 days and thats where the problem started, the staff lied about when would they be able to fix it so I was very uncomfortable for that. Finally talked to manager and he explained the issue and was honest and as a result he offer free breakfast (thumbs up for that)
5/10
Reviewed Jan 28, 2026El olor de los pasillos es intolerable, huele a humedad y a sucio.. el elevador igual, tiene un olor feo. Solo al entrar a la habitacion dejabas de percibir un mal olor... Las chicas de recepción no te explican nada, te dan la llave sin explicarte como llegar a la habitacion siquiera... Mala experiencia, no lo recomendaria.
9/10
Reviewed Jan 27, 2026Tiene muy buena ubicación. Las habitaciones están cómodas y limpias.
Que no tienen caja fuerte en las habitaciones.
7/10
Reviewed Jan 26, 2026The staff was rude
5/10
Reviewed Jan 24, 2026El cuarto estaba muy chiquito, el Internet no jalaba para los teléfonos celulares , ni para la tele, la luz del cuarto era muy tenue.
9/10
Reviewed Jan 23, 2026The food exelent
3/10
Reviewed Jan 21, 2026Great center location
A lot of damages with the interior of the hotel. The window in the room I was staying was broken and had duck tape to cover it. The description of the utilities in the room were not accurate. They advertise things they do not have available for you. For the price I paid for the two days, it was pretty expensive.
10/10
Reviewed Jan 20, 2026mis operadores estan contentos
sin quejas
4/10
Reviewed Jan 19, 2026Pues es agradable a la vista el hotel y la ubicación
La atención y respuesta de los chicos de la recepción en las tardes y al ser "business class" es pésimo que no tengan internet en los cuartos y ni siquiera funcional en el business center, me tuve que conectar desde mi celular.
2/10
Reviewed Jan 15, 2026WiFi doesn’t work
Dirty
4/10
Reviewed Jan 7, 2026El servicio
El clima de la habitación hacia mucho ruido, al dia siguiente no salia agua en la regadera.
4/10
Reviewed Jan 2, 2026La cama estaba bastante cómoda.
No hubo agua caliente los 3 días que constó mi estancia, el primer día tampoco internet ni televisión y para rematar compré un bote grande de nueces surtidas y misteriosamente me desapareció la mitad del contenido mientras no estuve en mi habitación. El personal de recepción del hotel todo el tiempo de cara larga y su trato no es mejor, cero ganas de tratar bien al huésped y atender sus necesidades.
4/10
Reviewed Jan 2, 2026La cama
El personal, los servicios de agua caliente e internet y que se robaran los snacks que compre y dejé en u habitación. Muy caro el restaurante
3/10
Reviewed Jan 2, 2026Le falta mantenimiento al Aire Acondicionado, pintura, le falta aparatos en el gimnasio, las bandas del gimnasio estan viejas y son peligrosas. Nos quedamos sin agua
10/10
Reviewed Jan 2, 2026Excellent location for border crossing, very nice and comfortable.
Nothing
10/10
Reviewed Dec 30, 2025Una ubicación muy buena y habitaciones tranquilas
No tengo observación alguna en particular
10/10
Reviewed Dec 30, 2025Habitación 100% confortable y tranquila
No tengo observación alguna en particular
10/10
Reviewed Dec 28, 2025Ubicación ..precio ..personal ..el lugar limpio
Todo me ha gustado
10/10
Reviewed Dec 27, 2025Su ubicación, la comida del restaurante de 10
El de recepción un poco desatento. Pero solo 1 los demás muy amables.
9/10
Reviewed Dec 21, 2025Muy buena ubicación y el personal del restaurante y hotel excelente trato al público.
Todo me gustó
9/10
Reviewed Dec 20, 2025Staff is courteous! The restaurant has excellent food and the bar although limited is very comfortable!
Slow drainage in bathroom sink.
8/10
Reviewed Dec 16, 2025Location
I reserves for 3, and just we had 2 to well in the room. I sent a message withouth response..
5/10
Reviewed Dec 6, 2025La limpieza era impresionante El restaurante caro pero bien El hotel es como y bonito
No había agua Robaron mi cargador cuando guarde el equipaje mi habitación me la dieron hasta las 3.50 de la tarde. No tenían disponibles mucha gente molesta esperando no tenían respuestas ni resoluciones rápido para los check inn aunque el muchacho alto de recepción hacia lo que podía, se nota que desde la gerencia hay poca organización y liderazgo con los demás empleados.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Location
- •Food quality
Areas to consider
- •Cleanliness issues
- •Room maintenance
- •Service responsiveness
Cleanliness
7.76/10Some complaints about cleanliness, particularly regarding hair on sheets and an unclean pool.
Service
8.73/10Mostly positive reviews about staff interaction, although there were some issues with responsiveness.
Location
9.27/10Positive feedback highlighting the excellent location for various activities.
Room Quality
7.72/10Mixed experiences regarding room conditions, some issues with maintenance.
Amenities
7.25/10Various complaints about the gym equipment and lack of proper supplies.
Value for Money
8.21/10Price perceived as high given the problematic services like internet and water.
Food and Beverage
9.26/10Highly praised food quality from the restaurant.
Overall Experience
8.23/10General satisfaction balanced with notable complaints.