Exe Portals Nous

Great stay. Free & easy parking + spacious rooms.

Very quiet, friendly staff. Breakfast was amazing.

Ich empfand das Personal als sehr freundlich und hilfsbereit und das Frühstück war Mega Mega gut

Sehr hilfreich neht

Phone in room did not work. Hairdryer did not work. Housekeeping did not provide enough toilet paper. No suitcase racks so everything on the floor.

Basic hotel but if you want to party this is the hotel to stay at.

Kleines schönes Hotel, sehr freundliche und hilfsbereite Mitarbeiter die bei jedem Anliegen weiterhelfen wirklich toll 😀

Im Zimmer wäre ein Schrank gut. Es gibt nur Bügel zum Aufhängen. Insgesamt gut, aber leider sind die Zimmer sehr hellhörig, vor allem wenn Gäste die Zimmertür zufallen lassen. Personal ist überwiegend sehr nett und hilsfsbereit.der Burger dort schmeckt hervorragend !

Beautiful property set in a residential area close to a beautiful beach with Freddy’s beach bar . Bus stop close for visiting palma and easy to get to using bus from airport..Hotel very clean , friendly staff and nice pool area . Looking to hook again for next year , perfect short break

This is a 3 star hotel at best, not ven close to 4 star claimed

Mkt bra hotell

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We stayed for 2 nights and everything was great. Especially the staff, super friendly and made everything possible. The beach down the street (5 min) is beautiful.

Hotel staff was very accommodating and friendly, they also were able to check in us earlier. Pool are was nice, as well, as rooms, very clean. The breakfast was delicious and had a huge selection. Also, took us about 15 min to walk to the nice beach Portals Nous.

The staff were very kind and accommodating. The breakfast was delicious. The pool was very clean and peaceful. The room was pristine and beautiful. Lots of beaches and restaurants within walking distance!! I am definitely coming back again!!

Walls too thin…

Keine Kritik von uns, aber für ein Hotel, das mit Adults only auftritt, waren dort sehr viel Eltern mit Kindern unter 14 Jahren. Die Badausstattung ist spartanisch. Handwaschbecken viel zu klein, wenig Ablagen und die Seifenspender unpraktisch und geizig.

it is much smaller than shown in the pictures, rooms were tiny and barely any light in there. The pool area is nice but thats pretty much it. The breakfast was very very basic. Overall, this is more so a 3 star stay than 4

The hotel is very cozy and amazing area

The hotel is nice and recently renovated. Is in a good location 5 minutes from a good beach and 10 minutes from shops/restaurants. Staff are very friendly and accommodating Only downside was the rooms are quite noisy - You can hear other guests walking in the rooms around you quite loudly, getting showers etc.

Rooms spotless staff lovely facilities as advertised

This is a good, reasonably priced, holiday hotel that is very clean (the cleaning staff are v thorough), has an excellent breakfast selection and friendly helpful staff. Aircon is great, there’s a good sized, immaculately clean pool, they provide pool towels and there’s a bathroom you can shower in if you’re staying on for a while after you’ve checked out. The pool is also out of use after 7pm, which means that rooms overlooking it aren’t disturbed at night, plus the fact that the hotel is in a residential street, not on the beachfront. We had a deluxe double which was pretty small but with balcony and modern bathroom (smallest hotel shower I’ve seen in a while with a bit of a rickety frame but plentiful hot water and good water pressure. Toiletries almost impossible to decant! Guests were a wide spread of ages and nationalities, but with a calm and relaxed vibe (only saw two children all week). The nearest beach is small and was very packed when we were there but there are other beaches in walking distance and a good bus service to the big beaches in the nearby resorts. The marina is a 25 minute stroll away but great for evening dining and people watching. Couple of things to be aware of: The hotel is on a street that is steeply uphill on at least two sides (not far but steep) so anyone with difficulty walking may struggle on foot. Also, the walls between rooms are very thin so earplugs may be useful if you’re a light sleeper. All in all, a v pleasant stay.

Very basic, but has what you need.

Rooms in the annex building have no views and ours lacked privacy and soundproofing from the gym and neighbouring rooms. Pool area was nice but couldn't cater for too many people - also to note the policy of 1 pool towel per person per stay. Some of the staff had a bit of a language barrier with English. Overall a great location and generally friendly staff. Hotel restaurant and bar was overpriced and took advantage of the location.

Our room had a sea view and a terrace. There is no privacy at the terrace since they are only separated by a 1,2 meter fence. We could not use it during evenings since the automatic lights went on at 11.45 PM. The interior is very spartan. The AC needs to be on all day in able to get the temperature down but the cleaning staff pulled the key out of the holder so the AC was turned off. I’d recommend other travelers to leave one key in and not request cleaning to get a decent temperature to sleep in. The breakfast is decent but can definitely be improved with that extra touch. E.g. Possibility to order a nice coffee or an omelet or a pancake station. The staff was not cleaning the tables so we had to clean the brakfaT tables every morning in order to sit down because all tables were either occupied or had dirty dishes on them. The pool area is nice but we were hoping to get rid of the charter feeling when booking an adult only hotel. Nope. People get a towel to jinx the chairs and then go for breakfast. We had a decent stay but will not go back.

Air conditioning in room ot working - didn't sleep. They did try fix it and gave us a refund for the rest of the stay as we moved hotel. Pictures of hotel look way better than it is - premier inn at best - cheap for the area tho.

Amazing receptionist. Amazing employees. Great hotel. Will be back soon.

Preis/Leistung hat für uns gepasst. Hotelpersonal (Rezeption) war sehr freundlich und hilfsbereit. Zimmer sehr ringhörig, aber sauber und frisch renoviert. Pool sehr gut mit Blick auf Meer. Fitnessstudio ohne Handtücher und ohne Klima, aber die wichtigsten Geräte vorhanden. Frühstück war reichhaltig (auch alternative Milch vorhanden), gab auch Omeletten nach Wunsch zu bereitet. Zum Strand (kleine Bucht) knapp 10 min zu Fuss, auch mit Kids gut machbar.

Very clean throughout, room had a view to the sea as in the picture, staff very friendly and helpful

Wir waren sehr zufrieden mit der Unterkunft. Liegt in einer ruhigen Gegend, fernab von Touristenströhmen, und doch alles mit einem Spaziergang in der schönen Umgebung gut zu erreichen. Es fahren sonst auch Busse. Zimmer mit Poolblick lohnt sich! Parkmöglichkeiten in den Seitenstraßen zur Genüge vorhanden. Einzig zu bemängeln ist, daß das Hotel sehr hellhörig ist, aber das ist fast überall auf Mallorca so.

Trevligt hotell som är nyrenoverat, jättesnäll personal i både recensionen och köket. bra frukost och bra rum, sköna sängar etc. Balkongerna är också bra med fin utsikt mot havet . Största nackdelen är att rummen är väldigt lyhörda , så man hör lätt grannen prata och kolla på TV. Hade rummen varit lite tätare så skulle hotellet fått 5 av 5 i betyg ! Bättre alternativ parkering hade också varit ett extra plus i kanten , men det gick bra att stå ute på dem lugna villa vägarna runtom.

room was far too small expected more for money, will not return unless room is upgraded

I've now stayed at this hotel 4 times. Every time as good as the last. The food is very good, the bar is well stocked and will make any drink you request. The staff are jewel in this hotel crown. They go out of their way to make your stay a happy and comfortable one. I would highly recommend this hotel to any one staying in Portals. I'm looking forward to my next stay.

Lovely staff, very clean. Comfortable room, worth paying for a sea view.

Great little adult only hotel. Friendly staff, spotlessly clean and breakfast very good. I would definitely stay here again.

Nous aimons tout! C’est d’ailleurs notre troisième fois dans cet hôtel et nous y retournerons.

Nice comfortable hotel, great food and good location to local beaches. Friendly staff, comfortable room with sea facing view. Will be sure to revisit next year.

good breakfast. nice beach area within walking distance a good 10 minute walk to shops bars etc. close to bus stop handy for palma rooms on the small side and lacking in storage space. but cleaning staff in daily and did a good job 2 BBC channels lovely staff made you feel very welcome overall a very pleasant experience

+Bra service, god frukost, bra läge, jätte mysig strand nedanför. Väldigt trevlig personal. - Enkla (men rena) rum. Det var lite hög ljudnivå i restaurangen.

Very well placed for Portals and a Sunny Pool all day. Unfortunately noisy fellow Brits by the pool, tarnished a peaceful hotel.

Solid 3 star hotel. Would stay here again. Pool area and location lovely, staff excellent, breakfast fantastic, rooms clean but basic. We upgraded to a deluxe room as standard rooms do not have a fridge and one of our party needed to store medication in a fridge. Bit disappointed that the hotel could not arrange for a small fridge in a standard room but they did offer to store the meds in the fridge at the bar. This was not something we wanted to risk (understandably!) so decided to upgrade. Upgraded room had bigger balcony and sea view which was nice, fridge and kettle. Bizarrely even though a kettle was provided, there was no tea or coffee- even though the hotel could easily provide this as it’s provided at breakfast. For an extra €200 to upgrade I thought this was a bit miserable. Overall a good stay.

Mis padres estuvieron a gusto, y agradecieron el detalle de poder ducharse por la tarde aun habiendo hecho el check out de ese mismo día.

Très bel hôtel avec vue sur la mer, piscine et plage à proximité. Le personnel est aussi très sympa. Magnifique séjour 😊 je recommande. (Un frigo dans la chambre aurait été sympa par contre 😅)

Stille og rolig lokation, OK faciliteter, dejlig morgenmad, flinkt personale - vælg et værelse med terrasse og havudsigt da terrassen gør at man ikke er så afhængig af at der er solvogne til rådighed omkring poolen. Åbningtiden for poolen er 9 - 18 og det kunne godt være lidt længere, f.eks. til kl. 19. Alt i alt et godt ophold der kun skæmmedes af et par kakkerlakker :-(

When in this area I always stay at this hotel.

The hotel is fantastic, only small but the staff are friendly and helpful and the rooms are bright and modern. (Make sure you ask for a room with sea view as the rooms at the back don’t have very good views.) The hotel is really clean, has a lovely pool, a fantastic choice of food at breakfast and is very handy for the beautiful beach and marina with its lovely bars and restauarants. People watch and have a drink at Cappuccinos and definitely give Lila restaurant (above the beach) a try. It’s excellent value and we keep coming back so it must be brilliant.

A nice peaceful hotel situated in a quiet area yet close to local transport.A child free hotel with a personnel touch.

Personalen som arbetade var fantastiskt bra o trevliga mycket uppmärksamma o vänliga o hjälpsamma. Det kändes mycket trivsamt att bo här. Frukosten var jättefin med stort urval och så fräsch och kocken såg hela tiden till att faten fylldes och han kom in med rykande varm o god mat. Vi fick ett fint rum med stor terass med solsängar bord o stolar. Det som jag saknade var kanske lådor att lägga kläder i.

Upea, monipuolinen aamiainen. Pieni ihana ranta lähellä rantaa. Kylälle lyhyt matka jossa paljon hyviä ruokapaikkoja. Julkisilla pääsee edullisesti Palmaan, Magaluffiin, Palma Novaan.

Beläget vackert med högt läge och havsutsikt. Mysig liten havsvik nedanför hotellet. Fantastisk frukost. Testade även midaggsbuffen och maten var det inget fel på men lokalen är inte så mysig med skarpt ljus och känsla av skolmatsal. Dämpa belysningen och tänd ljus! Personalen var alltid glad och väldigt hjälpsam. Städningen av rummen var dålig, stannade en vecka och samma skräp låg kvar på badrumsgolvet under hela tiden, toalett och handfat ej rena. Totalbetyget är dock bra, prisvärt hotell!

Good location close to a small nice beach in Portals, unfortunately very bad beds and dirty rooms. A renovation of the rooms and a bit more friendly staff would do this Hotel good.

Hotellet var som udgangspunkt vældigt fint. Der var meget fint og rent i foyeren, restauranten og området omkring poolen. Til gengæld, var der beskidt på vores værelse. Der lå nullermænd under sengene og natborde og masser af sand på gulvet. Vi nævnte det i receptionen og der gik 2 dage for gulvet blev vasket. Det er er hotel, som ligger tæt på stranden og deraf, vil vi jo have sand på os, når vi har været på stranden. Vi havde 11 overnatninger, og der blev ikke gjort rent på bordene, og stort set heller ikke på badeværelset. Skiftning af sengetøj og håndklæder fungerede fint. Det er et 3 stjernede hotel, og den almindelige standart burde være lidt bedre. Morgenmaden var rigtig fin og masser af vælge imellem. Den lille strand i nærheden af hotellet, ligger i en lille bugt og er rigtig dejlig. Wi-Fi fungerede også fint. Hvis man skulle opgradere hotellet, ville et lille køleskab have været dejligt, så man kunne holde sine vandflasker kolde. Vi var der i en meget varm periode.

A szálloda egy csendes szép helyen található, ahonnan nagyon szép kilátás nyílik a tengerre, illetve a hotel medencéjére. Állapotát tekintve jó állapotú, felújított, a szobákban kényelmes ágy, csendes légkondicionáló, sok csatornás lcd tv, valamint modern felszerelésű fürdőszoba található. Az alkalmazottak kedvesek voltak, különösen a takarítók, akik érkezésünkre aranyos törölköző babákkal és virággal vártak az ágyra elkészítve. Körülbelül 3 naponta esti szórakoztató műsort tartottak (bűvész - ez rendkívül érdekes volt, és egy énekes hölgy), amik kifejezetten tetszettek nekünk. Minden nap többször volt sportolási, tornázási lehetőség animátor irányításával, bár mi ezeken nem vettünk részt. A wifi jel minősége jó volt a szálloda területén. Az éttermet tekintve, nagyon figyeltek a tisztaságra és a terítésre, a reggeli rendkívül változatos és finom volt, a sütemények verhetetlenek, ilyen finomat még nem nagyon ettem máshol. A vacsoránál viszont túl sokszor volt gombás étel, és nem volt túl nagy a választék egyéb főtt ételekből. Ami volt, az finom volt, de jó lett volna még 1-2 egyszerűbb, népszerűbb étel is. Egy kicsit negatív volt a mini hűtő hiánya, és a vacsoránál a főtt ételek picit lehettek volna változatosabbak, emiatt csak 4 csillag, de egyébként újra visszamennénk és ajánlom másoknak is.

Börjar med det som var bra: frukosten var god! Personalen i restaurangen och städarna var mycket trevliga. Området är superfint med kort promenad längs havet till Portal Nous där det finns mkt bra restauranger (höga priser, ca 30€ för en huvudrätt, mkt god mat!). Havet är helt otrolig! Det som var mindre bra: vi fick från början ett rum där AC:n inte fungerade och det STANK av mögel. Efter mycket tjat fick vi byta till ett nytt rum. Det nya rummet hade en fungerade (men mycket högljud) AC. Den läckte dock vatten, rann vatten från taket hela natten ner på golvet. Fyra handdukar var genomblöta på morgonen efter. Detta fixades dagen efter. Eluttagen satt löst och trillade ner på golvet. Under sängen var det ett tjockt lager med damm... sand på golven. Smutsigt i badrummet. Hotellet funkar om man bara är ute efter att sova där och på dagarna njuta av havet och stränderna. Vattnet går inte att jämföra med Palma Bay, i Portals är det som ett akvarium. Taxi in till Palma kostar ca 15-20€.

Nice location and surroundings. Friendly staff. We had one full week at the hotel and could have used better cleaning of the room during the week. Nice pool area, but annoying that other guest reserve sunbeds with their towels entire day, without hardly using them, but hotel do not do anything about it (besides a sign that no one see/respects)

Got checked in quickly and efficiently and went to room to unpack. Had paid for 'deluxe' room but only benefits were pool view and provision of pool towels; room was compact. Room had a kettle but no cups or tea or coffee; asked receptionist what kettle was for and was told "for boiling water". Bathroom was very shabby - numerous cracked tiles, holes that had been filled after towel ring had been moved and enamel had worn off various places on the bath with rust showing through. Wash hand basin developed leak from waste pipe and had to be fixed - was angled towards the floor so nothing would sit on it.

We paid for a room with sea view. We did not get it, even though we complained about it at the hotel and we also wrote two mails to hotels.com. Hotels.com svarede aldrig. They did not take into account that we were going to stay 16 days there. And we had previously stayed 7 days at the other chain´s hotel RD Mar de Portals. Staff was nice and polite and did their best but they did not give us a room with sea view. Room was tiny and had old fashioned decoration (the seventies).

Good hotel - modern, good facilities and very helpful/friendly staff

We stayed here for 10days on bed and breakfast basis. Our room had a terrace over looking the pool with 2 sun beds on it. These rooms are situated on the first floor overlooking the pool. There is a small sandy beach 400 metres away and a small village which is 15 minutes walk away which has several bars and restaurants in it and a small supermarket. The staff at the hotel are very helpful and the food was very good. The snack menu at dinner time is very good and reasonably priced.

The staff were fantastic especially Gabriel the barman and the waitresses in the restaurant. Overall, for the price of our stay, we were satisfied. We wanted an economical five day stay which was not our main holiday. The rooms were a bit small and the sounds of other guests' ablutions were quite obvious. Sound proofing of rooms recommended!! The pool area was nice with sea views. Breakfast was good. We didn't pay for evening meal as we like to go out to eat & try local restaurants. We did pay to "eat in" one evening as the weather was awful & we didn't fancy a walk into town in the rain. The food was average but not expensive so we didn't mind too much. The wine on the menu was pretty good and much cheaper than in local restaurants. We went on some lovely walks to local beaches & to the Marina which was great for "people watching". Clothes shops at the Marina's price tags were eye watering! I bought an identical top at the local beach shop near the hotel for 15 euros which was priced at a staggering 750 euros at the Marina!! Nevertheless, great yachts to look at!! Best local restaurant for delicious food & friendly service was Casa Paco but be aware that the menu of the night which includes three courses and wine can work out cheaper than having a single main course and drinks!! Our favourite seedy bar for a quick drink & tapas & free WIFI was opposite Casa Paco was "Rua".

Lovely views, good location and great value for money

Stayed at this hotel last year. The price I paid this year was twice the price I paid last year. Granted, a complementary breakfast appears to be included with all rooms, but breakfast is only served between 8 - 10 o'clock, which led to queues every morning. The hotel offers free Wi-Fi which is so poor its not worth having.

I have here before its a nice quiet zone with a small beach close by. The hotel has a rather personal touch towards its guests with its levels of service,

Nice hotel, comfortable and spacious rooms. A bit of maintenance needed but generally a very good experience. Popular with older guests. Pool area a bit small for the number of rooms.

A hotel on the outskirts of Portals Nous and a taxi drive to Puerto Portals made this an inconvenient location. The restaurant ambiance was more akin to a school canteen with little atmosphere and little or no spanish food on the menu, a case of quantity over quality. The rooms were ok (we recommend a poolside room with terrace) but twin beds pushed together that kept moving apart during the night and a shower that barely dribbled water did not add to the experience. However, the pool was lovely, the views to the sea were great and there was full sun (our room 116) until well past 7pm were big bonuses.

Had a lovely relaxing break in a lovely resort close to all amenities

Been here several times as the location is ideal and the hotel is great value for money. Rooms are basic but clean but wouldn't expect more from a 3*. Breakfast buffet good, lunch and evenjng buffet needs improving but we always eat out at fabulous restaurant around the area and port! Staff always welcoming and remember us from previous visit. Highly recommended if on a budget!

Pool is small, not enough sunbeds. Rooms are basic but comfortable. No fridge and you have to pay for safe but it did the job for 3 nights.

Located near a beautiful little beach. Plenty of restaurants 15 minute walk away. The marina took about 25 minutes to walk to. Hotel room in the small side but spotless with lovely sea views. Staff were very friendly and helpful. Always sunbed available when we did use the pool.

The staff were extremely helpful and kind. Breakfast was a beautiful buffet with so much to choose from. The bar staff were great and the cocktails are to die for! I could have doesn't my entire holiday by the hotel pool and bar. Taxi's to places like magaluf, Santa ponsa and plama nova are so cheap and the bus run constantly and is only €1.50. Absolutely perfect holiday. I would go again and recommend anyone.

This hotel far exceeded our expectations, pool area was lovely, staff very friendly and comfortable rooms!

Clean, modernised hotel. Adults only so quiet around pool area and sun beds available even in August! Close to lovely cove & short walk to village with good choice of restaurants. Good value & perfect for us!

My husband a day I engorged our short break here. Wednesday to Sunday. Lovely weather, very relaxed vibe great food when self catering. Only 6 euro in a taxi to palma nova five minutes away or 12 euro to magaluf. Very friendly staff too.

All staff were wonderful, nice ambience, pool area spotless and refreshing, plenty of sun beds & parasols, food delicious...nothing more to say other than we will definently return for a quiet break.

Nice hotel a bit secluded very little choice in food and not even warm never mind hot the hotel is lovely and clean the rooms are very modern and the staff are brilliant no entertainment on a night but recommend if you can get past the food

Rooms are small and very basic bathrooms. Dining area often overcrawded and waiting for breakfast by the door to be let in.

A quality hotel ran very well with a personal touch.

Terrible experience - Do not book a room in this hotel or in the "RD Portals" Chain! This hotel just changed name and all the staff don't know what to do. I was asking for a double bed months before but it was not possible to have it. The carpet it is dirty in all the Hotel, the rooms are really small and without fridge. The food it is just disgusting and always the same. I was asking to cancel my reservation to go in another hotel but this was not possible. They were asking me to move in another hotel from their chain RD Portals "Mar de Portals" and also there was a disaster. Also there the staff/management it is a disaster. They were able to ask me 3 different prices for the same room, they were telling me that I could have a room with Jacuzzi and they were selling me one with shower. I was there for 2 hours waiting in order to see a decent room without an answer, without a smile, without a free drink! At the end I went back to the previous Hotel because I had enough about their staff.

Even though I was not all inclusive the food on offer was very poor quality drinks very expensive room ok bathroom very cramped.Bar and restaurant very understaffed,at least two moor staff required.Location not what I expected 15 minutes walk to village.Will not return even if offered free deal.

Hotel is what it is a 3 star hotel . Air conditioner ok . Bathroom badly needs updating . Bath chipped ,no plugs for bath or washbasin . Awkward for shaving . Most of staff very Helpful . Getting difficult to get subbed at pool as the usual people leaving towels on beds then disappearing for hours . Sign up but nobody enforces it .

We stayed at the Costa Portals for a long weekend as we were going to a family wedding. The hotel was in a quiet location but only a small walk to a fantastic beach, it was also not far from a larger beach, the marina, and endless excellent restaurants. It was excellent value we were bed and breakfast but did have a bar snack for lunch which was delicious. The staff were very friendly and helpful the room was small but very clean.

Stayed for a friends wedding close by, very hilly so a taxi to most places is your best bet unless you enjoy a walk. Would definitely recommend staying here.

Stayed with 3 girls. Rooms basic but didn't need fancy bits.

Nice adults only hotel in a quiet location within walking distance of the centre. The breakfasts were excellent and rooms comfortable and clean. Staff were pleasant and helpful.

We actually passed this on to my partners niece and her partner as we could not make the trip! and they enjoyed it as much as we did.

We had a very relaxing stay, hotel staff were superb and always on hand to help. We had half board and food was good. Hotel is a short walk to beech cove , however a longer walk is required to get to town for other bars and shops. Bus service to get to Palma is very near. Hired car via rental company advertised in reception and was very reasonable

Our room was a good size & had 3 single beds. Some of the double/twin rooms are very small though! The bathroom, although clean, was a little dated! Breakfast was of an acceptable standard, good enough, but not outstanding! The hotel was very clean & the staff were very helpful! No children are allowed, which was great! Overall, for a budget hotel, I can highly recommend & I will be going back!

This is my second visit to this hotel and again had a lovely time. I have read some quite critical reviews and whilst I can understand their negative comments about the food and staff, please don't be put off by them. The food is plentiful, ok so it's not haute cuisine and it may be a bit samey but let's not forget the price paid to stay here! And I'm a vegetarian and left full every night after eating my three courses. Not sure why you can't have a complimentary coffee/tea with your evening meal when on half board (only for those on all inc.) but a minor gripe. Some of the staff could smile a bit more but they were always polite. The area is lovely, buses very cheap to Palma/Magaluf. Would definitely go back for a third time.

The hotel location was brilliant, the staff were really helpful when needed and the rooms were basic but we're fine for what we needed it for

Enjoyed, lovely holiday close to beach lots of nice walks , adult only hotel good idea for relaxing break

Very nice stay at this hotel. The staff was friendly and the rooms were very clean. We went for our annual cycling trip around the island and found this hotel to be the best yet. Great quiet neighborhood and the storage garage for the bikes was very secure. Highly recommend for any cycling tourist.