Doulos Phos The Ship Hotel

Das Doulos Phos The Ship Hotel begeistert mit einem unglaublich besonderen Ambiente und einzigartigen Flair, das durch die faszinierende Geschichte des historischen Schiffes geprägt wird. Es ist eine ganz besondere Art von Urlaub, die sich kaum mit den klassischen Resorts und Clubanlagen vergleichen lässt, die man sonst auf Bintan findet. Besonders der Charme der ursprünglichen Kabinen vermittelt das Gefühl, tatsächlich ein Stück Schifffahrtsgeschichte zu erleben. Hervorheben möchten wir außerdem die außergewöhnlich freundlichen und warmherzigen Mitarbeiter, durch die wir uns während unseres gesamten Aufenthalts sehr willkommen gefühlt haben. Auch der wunderschöne Pool mit seiner besonderen Atmosphäre hat uns begeistert und unseren Aufenthalt auf diesem außergewöhnlichen Schiff perfekt gemacht.

Wer klassischen Fünf-Sterne-Luxus ohne jegliche Mängel erwartet, ist hier jedoch vermutlich nicht ganz richtig. Das Hotel beziehungsweise Schiff hat, wie bereits erwähnt, eine lange Geschichte, und dazu gehört auch, dass einige Bereiche sichtbar gealtert sind und teilweise Rostspuren aufweisen. Für uns persönlich war gerade dies ein Teil des besonderen Charmes und hat die außergewöhnliche Atmosphäre des historischen Schiffes zusätzlich unterstrichen. Uns ist jedoch bewusst, dass andere Gäste dies möglicherweise anders empfinden und eher als Mangel bewerten könnten.

The staff were friendly and helpful. We did the ship tour, which was interesting and worth doing if you stay. The pool is nice and a great spot to watch the sunset. The room was really nice. It's a unique hotel that has a lot more potential (they don't have watersports, pool bar is closed etc)

Air conditioning didn't work properly all stay and couldn't change rooms as fully booked. Pool bar is closed and the hotel is starting to look dated (furniture & dirty areas around the hotel). Food wasn't great (expensive for the quality) and breakfast options are limited. The gym is tiny. There is nothing to do at the hotel itself so make sure you plan excursions or other things to do

Not common

Food is average

The rooms was nice n clean,but to my understanding the hotel is going to b refurbished again to make it nicer

There's was no clear indication of what can be brought to the hotel,only indicates in the room,the hotel management should've put up a signage in the lobby area so that others can know,the staff should remind the guest also so that the guest is aware,

The environment

Clean, the environment

Very beautiful view,friendly staff & calm place to healing. For sure will repeat again come here.

Nothing

The staff, the infinity pool, the sunset view, the peacefulness of this place. And the ship itself, the cabin. everything was great!! The tour of the ship was also super interesting.

No other food option or activities nearby. No room service.

Very beautiful surroundings and infrastructure.. well maintained rooms

None at all !

Sehr freundliches und geschultes Personal. Man wird immer gegrüßt und wahrgenommen

Bisschen Abseits...Man braucht einen Fahrer um rauszukommen....aber das wird vom Hotel organisiert. Falls man schlendern möchte...kann man zum Ferry Terminal gehen...8 Minuten fußläufig...da gibt es einige Shops.....

Clean and good service.

Kindly help to locate grey coloured cap as well as phone ear piece as I realised that it was missing in my bag when I returned back home. I might have left it somewhere in the hotel room 314 which I stayed from 18 to 20 Feb 2026, thank you.

Floor room leaking and slipery

The concept, the story, the feel, the location, the staff, the room, everything was so exceptional.

Wouldn’t have much to say about this. Probably just the restaurant menu can be improved

フェリーターミナルが近い。見晴らしが良い。船に興味のある人にはオールドシップの中の清潔で新しく素敵にリフォームされた部屋、最高だと思います。

スタッフみんな笑顔で一生懸命やってくれているのは感じられたがいろいろ行き届いていない部分があった。

Location is near bintan ferry terminal Staff is good they provide good service Their breakfast is ala carte and delicious Ordered the 10 course dinner was superb full of flavour View is nice we booked the room with balcony worth the price great view.

Shop is far need transport ...nrarest shop is ferry terminal must buy before ferry terminal close Other then that was superb

The hotel is unique, clean and nostalgic.

I like the location - very close to the BBT ferry terminal thus it didn't take us time to travel. When we reached, there was someone from the hotel waiting to take us to the hotel even though we hadn't planned for it. It was a nice surprise and we loved it. The hotel has a free historic tour to tour the ship (which is also the hotel) - a unique experience for us to take a look into the 100 years heritage of the ship itself. The staff were super friendly and helpful. The rooms were comfortable and nicely prepared, with all the amenities we need. We love the view from our cabin window - directly to the sea, just like we were sailing on the ocean (without the seasickness). We also enjoyed the swimming pool and the infinity view to the sea - it was great to watch the sunset from the pool, we can even spotted the heavy rain dark clouds in Singapore far away. Highly recommend this hotel to anyone who travel to Bintan the first time like our family, where you can enjoy the resorts area with a reasonable price - a really good value-for-money acommodation.

The breakfast buffet was not that great with limited options, compared to the 5-star of this hotel. Maybe because we came during December - the low season when there were not a big crowd. I believe that during peak season or busier times, the buffet will be much better.

Proximity to the ferry terminal and surroundings.

I liked everything.

Facility

Breakfast

가족여행으로 패밀리룸을 예약했는데, 넓고 좋았습니다. 발코니도 있고, 밖에서 바라보는 뷰가 너무 좋았습니다. 숙박기간동안 투숙객이 많이 없었는데, 오히려 수영장이용도 한가해서 좋았습니다.

숙소에 대한 아쉬움보다는 위치가 페리근처이다보니, 빈탄에서 다른 액티비티를 하기엔 거리가 조금 있습니다. 다만, 맹그로브 투어나 트레저베이가 가까운 점은 좋습니다. 투숙객이 많지 않아서 Pool Bar를 운영하지 않는 것은 아쉬웠습니다.

Enjoyed the unique atmosphere of this ship converted to a hotel.. Staff was amazing, as was the food. Big breakfast buffet included with our room. Lovely infinity pool looking out over the ocean. Nice places to sit and relax.

The bed was a bit firmer than we prefer, but we slept well. There is no town nearby, so this is a place to just rest and relax in nice surroundings.

Amazing location, very unique hotel design. Couldn't wish for better staff really went out of their way to make it a really great stay. The owner Mr Law was present at the hotel most of our stay and was extremely accommodating and full of recommendations for dishes to try at the restaurant.

Nothing not to like.

All.. The service was top norch..

The environment the layout the peacefulness

The breakfast for today 21/10/25 There is no main course buffet and we were told to order but only 1 per pax. Mind you if buffet we are able to take as many as we wish. There is no room service for food :(

Location, swimming pool

Food

The Doulos Phos (the ship hotel) is a very unique and extraordinary hotel with so much history and character. Only five minutes away from the ferry terminal. Check-in was straight forward. All the staff (dressed in navy uniforms) were very polite and helpful throughout our stay. Out of peak season, there were very few people. Our ocean view balcony cabin was quite spacious and very impressive modern decor, but keeping in times with a nautical theme, with attention to detail and comfort. In our cabin were tea/coffee, fridge, bottles of water, a couple of soft drinks and a few snacks. The setting is fabulous, the infinity pools are large, clean and refreshing with a spa as well. The gym is good for a workout, equipped with free weights, machines & ocean views. The beds were very comfortable, the bathroom is spacious with various personal hygiene products. There was a variety for breakfast, including cereals, toast, jams, eggs/omelette, tea/coffee and traditional Indonesian dishes. We had dinner at the restaurant, which overlooked the bay in a beautiful romantic setting. Dinner was delicious, and very reasonably priced. We were lucky enough to have a private tour by the owner, Mr Eric Saw; showing us the engine room and other various original rooms and explaining the history of the ship and his journey into buying it, and converting it to the beautiful hotel it is today. Overall, we had a fantastic time on board, from the friendly greeting & welcome drink till our departure. I loved the ship tour, Eric was very delightful and absolutely captivating, funny and a pleasure to chat to, with many stories. We also purchased Eric’s Saw’s book about his journey with the Doulos Phos and personally autographed. What a great experience! I would definitely go back there again!

The owner and staff were incredibly helpful and friendly! They went above and beyond for us during our stay. We loved the uniqueness and history of the ship and what it represents. Everyone was extremely welcoming and kind, the cabin is really comfortable, spacious, clean and we all slept well. The cleaners also left us a little note with some decorative towels which my daughter loved. The owner and the staff here are some of the most helpful and welcoming people we have ever encountered on our travels abroad.

We felt like the facilities mentioned did not live up to our expectations, or were perhaps slightly exaggerated. We were not keen on the food, and we found it quite expensive considering the quality was not the best. It also would have been nice if the spa was open, but I understand that there is some renovation work taking place. The location is not too great for families or for people wanting to go out and about and explore without having to rely on taxis.

I don't usually write hotel reviews, but our stay at this hotel (sorry: ship) was so exceptional and so memorable that I want to give it the highest possible rating. Thank you very much for the great experience and all the best.

Sweet experience . Must do for all atleast once.

Far from city centre, but still very serene

Location, breakfast and history

We stayed 3 nights and breakfast and minibar was covered. Although the spread was not big, the food is decent and on our last morning (day 4), they served us a full meal on top of the buffet. We booked a balcony with an amazing unblocked view. The ship also has a heritage tour at 10am and 4pm daily. It is a 5 minute walk from the Bandar Bentan Telani ferry terminal but you can pre-arrange free transport to the hotel.

There was quite a number of insects in the room despite staying at a higher floor and the hotel being away from the main island. The ship hotel was also not fully opened at the time of stay but I would go back in about a year to see what new things they have in store.

Very near the ferry terminal! Just a 2-3 min ride! Very exclusive and cozy place. Love the tour of the ship, especially the engine room and had the honor of meeting the owner, Mr Eric Saw who related to us his purchase of the ship, history of the ship and how the ship was transported to Bintan. Most importantly, 100% profits of the earnings go to charity. ❤️

Perhaps too small, not many facilities. Gym was not in use due to the roof repair due to typhoon damage. Needed to travel out to enjoy more recreational activities.

The ambience

Nill

The location which is 5mins away drive from ferry terminal, the cabin rooms and also the staffs. Clean and beautiful surroundings.

The buffet breakfast could even have more variety spread.

Breakfast was delicious. Service friendly and quick.

It was so unique and staff were do friendly

Bed slightly hard

Thanks to the owner of Eric Saw, who spent tremendous effort, conquered all obstacles and finally turned this 111 years old ship into a very unique ship hotel, all the income goes to charity. It’s just a few minutes walk from Bintan ferry terminal.

Hope can develop more activities so we don’t need travel far to other places. Food can add more varieties. In the morning there’s lots flies in the canteen.

A unique and memorable stay. We had a cabin with a balcony which was great for the sunset !

The heritage and history. The views

It was such a fitting tribute to the ship’s rich history to see her restored to a newfound glory. The restoration is masterfully done, beautifully complemented by the reclaimed land she now rests on. It was truly an honour to stay aboard this unique and enchanting piece of history, now transformed into a marvellous feat of architectural design. Our room was delightful — it perfectly balanced the charm of an old-time cruise liner with modern comforts, all while maintaining an authentic nautical vibe. Stepping out onto the balcony to relax and take in the surrounding waters and sweeping views of the Indonesian landscape was an absolute highlight. I can’t recommend this experience enough to anyone who appreciates history, architecture, and a touch of maritime magic.

Would be great to see some more activities and investments into the local area enriching what Bintan has to offer whilst protecting and celebrating the local traditions and wildlife.

I liked that we stayed in such a vintage Ship and it was our first stay in a Ship Hotel, literally inside a ship, that is almost 111yo.

There should be a separate USB fan or something to ventilate immediately after coming from outside, as it takes a while for the central AC to cool down the room.

Unique and not crowded so it's very peaceful. For those who want a leisurely stay, this hotel is good.

Nil

Owner is very friendly and attentive. Gave me a surprise birthday cake 😄 Staff are nice & friendly. Willing to do extra to make our stay memorable. Very interesting & impressive Indo-Dutch dinner.

Limited meal options & facilities

I celebrated my 63rd birthday here and had a truly wonderful time. Having stayed at many hotels over the years, I can honestly say this was one of the best experiences I’ve ever had. The atmosphere is something special—it offers a unique glimpse into life at sea, without ever having to set sail. What made it even more memorable was meeting the owner of the ship—a genuinely friendly and humble man. I was deeply blessed by our encounter. I thoroughly enjoyed my time here and will definitely be coming back. I wholeheartedly recommend this amazing place to friends from all around the world. It’s a stay you won’t forget.

Hotel room was clean, strong water pressure for shower.

Food was bad and expensive, not worth paying for this standard, Breakfast also not tasty and have to eat together with flies. The room flooring was slippery when I stepped out of the bathroom, and I almost fell.

Everything about this hotel is awesome, from the location, the wonderful service, friendly staffs, comfortable cabins, the facilities and last but not least, the history of how it came to be.

There should be a shower curtain or a door to separate the wet and dry area in the bathroom. The infinity pool closes too early.

Liked the heritage tour of the ship. It was a new experience for us learning the ship's history. All the staff were very polite, accommodating, smiley and helpful. Highly recommended for those who want to go for a short gateaway. Away from noise and crowd, this is a perfect destination. It's very quiet, peaceful, and very near to BBT, just 2 mins drive. We stayed in the deluxe suite with a balcony overseeing the Seaview.

The food was fantastic. Especially satay, ketupat, nasi goreng kampung, nasi lemak, egg bennedict, etc. The breakfast menu could be improved to include a little more variety for vegetarians.

The hotel is OK, clean, and interesting that they make a ship a hotel. Still lots of things to improve. The bar only sell beer, the food offer is limited. Activities you have the pool, air rifle and some board games that’s it. Is a good low budget option if you want to stay in the pool.

The food was really good over there, the staff also really friendly. It really exceeded my expectations of this hotel. I would like to come here again next time

客船をホテルにしているということで、船内ツアーを開催していたり、ユニークな作りで楽しめました。部屋からの景色も非常に綺麗でよかったです。 近くのマングローブ・ホタルツアーも近くて便利でした。 窓が結構汚れていたのがちょっと勿体無いのと、レストランのレパートリーがもっとあると良いなと思いました。

Amazing hospitality and service by the staff. Views were also great especially from the poolside, we were able to catch the sunset when the skies were clear. The cabin was spacious and clean. The ship tour was also interesting and made the stay very unique.

Location near the ferry terminal however relatively far from Lagoi beach/other attractions (however now grab available which mitigated the impact)

The services rendered by Captain Sem & his crew are exceptional. They attended to my needs ahead my arrival. The customer service manager Nelly took the effort to make all arrangements for me. The services rendered by Captain Sem & Nelly exceed my expectations. They are warm, friendly & genuinely welcoming & went the extra miles to make sure that all my plans proceeded seamlessly for me. I am very impressed by their care & professionalism. They together with the rest of the team have certainly made our stay at Duolos a memorable one & if I return to Bintan, I will surely choose to stay at Duolos where everything is under 1 roof & everyone so welcoming. The Heritage tour is insightful & make our stay special. The open deck offers panoramic view of the seas & surrounding with view of beautiful sunsets. The foods served at the dining outlets are delicious. The semi fining menu offers a delightful experience with good food.

A bit of a maze navigating from the rooms to the activity areas. May be more directional signage would help. We tried both the semi fine dining set & the traditional nasi liwet. The food selections for both are somewhat similar. Perhaps can add more variety to the semi fine dining selection to make it more distinctive from nasi liwet

My 11 year old son is obsessed with ships and in particular the Titanic, so staying on a ship of the same era was a dream come true for him. We got a guided tour of the full ship including engine room which he loved. The rooms were comfy, the food was great l, the staff were super friendly and the sunset views from the infinity pool were absolutely stunning.

Nothing

We had a magical 3d2n stay at the Doulos Phos hotel. Befitting of the moniker “ grand lady of the seas” indeed. We arrived on a sunny December afternoon. It was a 10 min short ride from the ferry terminal. So convenient. We were greeted by old school lobby that felt warm like a classic reading parlour replete with comfy sofas, a clarinova and books of different languages. Doulos Phos spells character from the start. What a wonderful greeting. Its unpretentious decor may seem frills free to some, but I had fallen in love with the welcoming space. Wide airy spaces envelop you with its dappled sunlight from the deck. The cabin feels positively spiritual. Our family of 4 loves the bouncy pillows and soft yet supportive bed. You can see intricate decor touches on the pillowcases and bath robes. And the sailor nautical touches abound Many new cookie cutter hotels don’t do this anymore. If the old world romantic in you craves for something more personal you may find it here. There is a signature tea or reading corner that our family love..cozy nook for beer or kueh lapis and coffee! We had a connecting room 407 and 409. The bathroom is spacious and boasts of various amenities for hygiene. We actually enjoyed using the bathrobes. Our 1st Breakfast on a Sunday was a carefully curated menu. Although not a buffet for main entree, it was a fair portion of nicely done Western and Indo fare. Accompanying it was a free flow of salad,cereal, bread and dessert. Our 2nd breakfast on Monday was a La Carte with a good selection that differed from first day. It was plenty. And I love the strong black coffee! Abd that deliciously moist brownie cake. I’m a breakfast aficionado and I love everything Doulos Phos has offered. The infinity pool is way way better than the one at MBS in Singapore. It was so long I can do proper hearty laps.

ok. good choice.

I am very positive about everything: the food, the pool, the facilities. But most important: the people went out out of their way to make us feel at ease, they really want to make us come back!

Beautiful place and excellent service.

The Ship hotel is a unique experience. The stewards of the ship have managed quite well to maintain the feel of staying in a ship, even though it's berthed on land! A tour of the ship is a must!

There was no housekeeping during our stay, probably because of our stay coinciding with the Idul Fitri holiday weekend.

The location

Aircon was down in part of the hotel.

I love the uniqueness of this hotel - a ship built more than a century ago, a few years after the infamous Titanic. I love the warmth and smiles of the staff, the hospitality of the hotel owner Mr Eric Saw, the quiet retreat from city life, the ship tour, the Rijsttafel dinner, and even just looking out into the sea from our room's spacious balcony. My teens had a good time too! They enjoyed the pool, gym, and exploring the ship. If we had more time, we would have done the mudflat eco walk and gotten some massage. Thanks Doulos Phos for giving me, my parents and children such a memorable experience. Will visit again one day.

Unusual

Food, service & restaurant staff

Location is excellent, nearby ferry terminal, the ship tour was great

It was a wonderful experience. The ship held so much history, and I loved seeing the engine room. My husband, who used to be a sailor, really enjoyed it too. It brought back a lot of memories for him.

The ship is transferred to hotel. Also the maintain the most of the aspects of the ship. They had the tour of the ship which is very informative. Also the met the owner who looks very simple and humble.

Not much. Restraunt bit expensive.

Nice quiet place to chill and relax

Surroundings

Resort style atmosphere and the hotel tour.

The room door is not sound proof. Even when our room door was locked , we can still hear voices from the hotel workers working at the corridors of the room.

First, the view there is splendid as it’s surrounded by the sea. The 110-year-old Ship Hotel, also known as the Grand Old Lady of the Seas, was built in 1914 and awarded by the Guinness Book of Records as the world’s oldest passenger ship and owned by a Singaporean who saved it from the scrapyard and refurbished it to a cosy unique hotel named Doulos Phos. Guests were even given a heritage tour of the ship to learn more about its history and see first-hand the old engines that were still preserved but no longer in use. We really love the cabin room, which is very spacious and tastefully furnished with a comfortable bed and specially built-in table and benches if you choose to have your meals in your room. We have pothole windows which look out to the sea view and when night falls, the place is lighted up so it’s really beautiful. There is only one restaurant that serves breakfast and all meals. Food selection is limited but quality is good. We were told that a seafood restaurant and spa facility are in the works in the near future. For now, you can still book a massage service in the comfort of the cabin room. During the stay, we were mesmerized by the peaceful and quiet serenity of the surrounding and breathtaking sunset scene at the poolside. The staff are also very friendly and made us feel at home. Thanks for the birthday cake! Some may find this place too quiet and remote as there is no beach and not near the city center. But if you’re looking for a peaceful getaway to relax and recharge without noisy distractions, this is definitely the place. We will be back.

The location and the beautiful breeze at that time of the year.. The story of the ship was also powerful.. The ship is beautifully remodeled inside

The outside maintenance is a challenge with the rust constantly coming back

staff are really friendly and great! bfast is alright. pool is also nice, overlooks the sea. room is gorgeous.

not much benefit to staying to this hotel, we should have researched more - there's no beach despite being next to the sea. no convenience store, snacks within resort are expensive (4 SGD for coke), only one restaurant in the ship open, no activities other than the ship tour. it's so far and there's no grab/gojek in the resorts area, so the taxi fare to get anywhere is really expensive, overall our trip ended up exceeding our budget severely.

Unique stay in a historical ship. Novel experience. Staff were friendly and helpful. Owners were present and friendly as well. Rooms were clean with good bedding and hot water. Nice pool, but pool bar was closed. Overall, it was an interesting stay, but improvements required before we'll return.

The breakfast selection was limited - no pancakes or waffles or cheese selection available. Limited variety of food. Fruit selection was also small, and fruit juices were made from cordial and not fresh juices. I was surprised that lattes and flat whites were not included in the breakfast buffet and would require additional charge. TV Channels were all Indonesian & unable to cast from phone to TV to watch from mobile. Room 404 also had some issues with the ventilation and AC.