Parque Valle Alto - La Cima
Parque Valle Alto - La Cima, 88500 Reynosa, TAM, Mexico- Park
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Hotels in Reynosa8.6Excellent(116 reviews) 
64% match
63% match
61% match
Royal Garden Reynosa
by Independent
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About this hotel
Luxurious Accommodations
Stay in one of 90 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.
Dining and Beverage Options
Satisfy your appetite at Orquideas, a restaurant specializing in international cuisine, or enjoy room service. Unwind at the bar/lounge with your favorite drink.
Convenience and Services
Enjoy features such as an outdoor pool, complimentary Wi-Fi, and concierge services. The hotel also offers babysitting, a ballroom, a business center, and a complimentary 24-hour airport shuttle.
Book your luxurious stay at Royal Garden Reynosa and be minutes away from popular attractions like Parque de Beisbol Adolfo Lopez Mateos and Puente Internacional Reynosa-Hidalgo.
Nearby Attractions
Parque Casa Bella 2
Parque Casa Bella 2, 88500 Reynosa, TAM, Mexico- Park
Parque Valle de Bravo
Parque Valle de Bravo, 88500 Reynosa, TAM, Mexico- Park
Parque San Jose
Parque San Jose, 88500 Reynosa, TAM, Mexico- Park
Paqrque Casa Bella
Paqrque Casa Bella, 88500 Reynosa, TAM, Mexico- Park
Parque Valle del Bravo 2
Parque Valle del Bravo 2, 88500 Reynosa, TAM, Mexico- Park
Parque La Cima
Parque La Cima, 88500 Reynosa, TAM, Mexico- Park
Parque San Jose 2
Parque San Jose 2, 88500 Reynosa, TAM, Mexico- Park
Parque Jarachina II
Parque Jarachina II, 88500 Reynosa, TAM, Mexico- Park
Las Quintas
Las Quintas, 88500 Reynosa, TAM, Mexico- Park
Plaza de la Jarachina
Plaza de la Jarachina, 88500 Reynosa, TAM, Mexico- Park
Important Information
- Children may not be eligible for complimentary breakfast.
- No pets and no service animals are allowed at this property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Not allowed
Amenities
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Free cooked-to-order breakfast
Newspapers in lobby (surcharge)
Ballroom
Banquet hall
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Room Types
Single Room
Up to 2 guests15 m2King bed (151-180 cm wide)
1 King Bed
161.00 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), free bottled water, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
15 m2
In-room amenities
Safety deposit boxTVDeskPrivate bathroomBottle of waterRoom service (limited hours)Daily housekeepingPremium beddingFree WiFiFree cribs/infant bedsBed sheets not available
Double Room
Up to 4 guests15 m22 Double bed (131-150 cm wide)
2 Double Beds
161.00 sq feet
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Room service (limited), free bottled water, and refrigerator (on request)
Sleep - Premium bedding
Bathroom - Private bathroom, bathtub or shower, free toiletries, and towels
Practical - Safe, desk, and iron/ironing board (on request); cribs (free) available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Need to Know - Bed sheets not available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
15 m2
In-room amenities
Safety deposit boxTVDeskPrivate bathroomBottle of waterRoom service (limited hours)Daily housekeepingPremium beddingFree WiFiFree cribs/infant bedsBed sheets not available
Hotel Policies
Pets
Pets not allowed
Children and extra beds
No rollaway/extra beds available
Pets
Service animals not allowed
Accessibility
No elevators
General
Professional property host/manager
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(116 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 23, 2025The staff is very helpful and friendly
8/10
Reviewed Sep 8, 2025Me gustó la amabilidad del personal , el desayuno pobre , no incluye fruta ni café ,se cobra aparte , el jugo de caja no sabe natural ni del día. El personal que me tocó a la entrega de la habitación poco accesible y poco informativo.
8/10
Reviewed Aug 11, 2025Todo excelente
10/10
Reviewed Jul 25, 2025Muy amplia la habitación.
10/10
Reviewed Jun 20, 2025N/a
6/10
Reviewed Jun 11, 2025Reserve una habitacion doble para 4 personas con desayuno incluido, pero al llegar al hotel no lo respetaron , solo dieron dos desayunos incuidos
10/10
Reviewed Jun 3, 2025Clean place
8/10
Reviewed May 28, 2025Property was clean and people were very nice. If you.dont speak Spanish down load translator app. They need more to choose from on the prepaid breakfast menus. Or open up entire breakfast menu.
8/10
Reviewed May 26, 2025La ubicacion me gusto. No me gusto que rl desayuno incluia para solo 2 huespedes y éramos 3.
4/10
Reviewed May 25, 2025I paid for hotel with pool and we weren’t able to use because they had a party and next dishes we in the hallway also I paid for free breakfast only 2 people were able to eat and there was 3 of use
10/10
Reviewed May 23, 2025Beds are hard. Woke up sore but place was nice and people friendly.
8/10
Reviewed May 12, 2025Excelente servicio
8/10
Reviewed May 5, 2025Lo único desagradable es que el Servicio de limpieza pasa tocando puertas en la mañana, pero solo tocan y siguen avanzando. Cuando abres la puerta no hay nadie, sólo te asomas y ves el carrito... se van todo el pasillo, y hasta el regreso tocan de nuevo y ya avisan que es el servicio de limpieza
10/10
Reviewed May 5, 2025Muy buena recepción, atentos todos los empleados
10/10
Reviewed Apr 21, 2025Todo excelente
8/10
Reviewed Mar 26, 2025Great service
10/10
Reviewed Mar 16, 2025A nice place, restaurant is top notch, great service
6/10
Reviewed Mar 16, 2025No me respetaron loa desayunos que estaba incluidos en la reservacion, tuve que pagarlos. Aparte hay mucho olor a humedad en la habitacion, climas de ventana ruidosos, instalaciones muy antiguas
10/10
Reviewed Feb 15, 2025Staff was very friendly and attentive. Very good parking space, felt safe.
8/10
Reviewed Jan 18, 2025La alfombra estaba un poco húmeda, fue desagradable
10/10
Reviewed Jan 18, 2025Excelente servicio de calidad
10/10
Reviewed Jan 1, 2025Todo bien
10/10
Reviewed Dec 9, 2024Staff extremely professionals, food is great and rooms are clean. Great hotel to stay!
8/10
Reviewed Nov 18, 2024Quiet stay.
10/10
Reviewed Nov 9, 2024Estan muy bien las instalaciones y el hotel en general, todo muy bien
10/10
Reviewed Nov 5, 2024Muy limpio, buen servicio y el desayuno muy rico
8/10
Reviewed Sep 30, 2024Muy amable el personal
2/10
Reviewed Sep 15, 2024Propiedad en excelentes condiciones, pero, lamentablemente el servicio del traslado desde el Aeropuerto no fue brindado, muy a pesar que se habló a través del chat interno de Expedia con el hotel y además, se usó al Agente Virtual para que esto fuera corroborado, cuando se necesitó del traslado ya estando en el Aeropuerto simplemente desde la recepción dijeron que no podían darlo porque era hasta las 3.00pm, cuando al momento de la Reserva, se indicó que se solicitaba a las 6.00pm y 8.10pm, al final se tuvo que pagar más por el Traslado que por la noche de estadía en el Hotel, y por esto nadie responde.
10/10
Reviewed Sep 9, 2024Todo súper bien
10/10
Reviewed Jun 28, 2024Excelente atencion, todo muy bien
10/10
Reviewed Jun 22, 2024Was good.
10/10
Reviewed Jun 19, 2024Todo bien
10/10
Reviewed Jun 19, 2024Solo nos hospedamos una noche y todo fue bien
2/10
Reviewed Jun 18, 2024En la reservacion venia un monto y en mostrador me cobraron otro mas caro
10/10
Reviewed Jun 10, 2024Good evening
10/10
Reviewed Apr 22, 2024Love the preferential treatment of being a guest here. I felt it was a little pricey but worth it for safety, convenience & amenities. Highly recommend.
10/10
Reviewed Feb 5, 2024Servicio al cliente, lo único que yo diría que le hace falta es actualizar las camas Full size por queen size , eso estaria estupendo
10/10
Reviewed Jan 23, 2024Great place to stay!
8/10
Reviewed Jan 7, 2024Clean and in good condition
8/10
Reviewed Oct 25, 2023We liked the restaurant and its options. It was difficult for non spanish speaking guests.
10/10
Reviewed Oct 23, 2023Great place
10/10
Reviewed Sep 26, 2023La alberca muy sucia
10/10
Reviewed Sep 4, 2023Everything about this property was great. The staff were very helpful. I would definitely stay here again!!!!! I really liked that there is covered parking (which is great since it was hot outside)
10/10
Reviewed Aug 7, 2023Property was clean, rooms had everything we needed super clean and front desk employees super nice i do recommend it
4/10
Reviewed Jul 23, 2023El cuarto tiene cucarachas , huele mal , camas incómodas , alfombras machadas . El fumigador llegó cuando estaba haciendo el check in , y los de el hotel le dijeron que solo podía venir una vez al mes y no lo dejaron fumigar, quizás una vez al mes no está funcionando para acabar con el problema . El servicio al cliente estuvo excelente .
10/10
Reviewed Jul 13, 2023Todo es de lo mejor
6/10
Reviewed Jul 2, 2023Overprice hotel seen better years
2/10
Reviewed Jul 2, 2023Pesima esperiencia, nos cambiaron 2 veces de cuarto por el a/c , tubimos que pedir rembolso
10/10
Reviewed Jul 1, 2023Friendly staff, very attentive and courteous. Will def be my go to when in Reynosa
8/10
Reviewed Jun 26, 2023It was ok but the rooms were too hot. AC wasn’t working probably
2/10
Reviewed Apr 14, 2023Dirty
8/10
Reviewed Apr 11, 2023had an issue with our room not cooling so we called the front desk and they said it was our mistake because we had lowered the a/c too low causing the a/c to freeze even though it had not been cooling since we got there. eventually we were moved rooms very late at night and it was frustrating going back and forth as our babies were already asleep. Spoke to the manager the next day and he was so amazing with us apologized for the situation and invited us to come back
10/10
Reviewed Mar 14, 2023Great find to stay in Reynosa, Tamaluipas. Bar and Restaurant on premises. Parking on site and a pool.
10/10
Reviewed Mar 12, 2023Muy tranquilo, limpio,y seguro
8/10
Reviewed Mar 10, 2023Hotel was clean, staff was friendly.
10/10
Reviewed Jan 1, 2023We liked the location, parking, price and service plus a large shower, overall a great choice
10/10
Reviewed Dec 28, 2022loved the hotel
8/10
Reviewed Dec 2, 2022Although it's is clean, you can notice some wear and tear in the rooms and hallways. You can see a lot of food trays in the hallways from people eating in the rooms.
10/10
Reviewed Oct 26, 2022very clean, fast check in
8/10
Reviewed Oct 6, 2022Great stay, the food was not great marginal at best. Beer was served in a glass with ice
10/10
Reviewed Aug 10, 2022Good service and friendly staff
6/10
Reviewed Jun 28, 2022Very nice
10/10
Reviewed Jun 19, 2022Everything is good
8/10
Reviewed Jun 6, 2022The place was nice & clean, but people at front desk are neutral not friendly at all. They just not seem to care anything but to do their job checking you in or out. The worst thing that makes the difference is that they do not provide complementary breakfast and the restaurant close for dinner. We had to go out which we didn't like.
10/10
Reviewed May 22, 2022Loved it
6/10
Reviewed Mar 20, 2022-
10/10
Reviewed Dec 20, 2021good restaurant.
10/10
Reviewed Dec 11, 2021Great!
10/10
Reviewed Nov 15, 2021It's a lovely place. The restaurant has very good food
10/10
Reviewed Jul 14, 2021Central location easy to get to....clean environment, friendly staff. Very comfortable stay.
10/10
Reviewed Apr 26, 2021Todo estuvo excelente atencion precios y limpieza gracias
10/10
Reviewed Apr 12, 2021The rooms were nice n clean n they were nice size rooms the restroom n shower was perfect, I will definitely go back again
10/10
Reviewed Mar 26, 2021..................................................
10/10
Reviewed Feb 13, 2021I liked everything in General. Excellent room, food, service, Everything.
10/10
Reviewed Dec 25, 2020Bien ubicado, limpio y silencioso.
6/10
Reviewed Nov 11, 2020El lugar muy limpio, el personal muy servicial, solamente que las cama queen se me hicieron muy chicas no parecen queen, y como observacion acerca de la comida que mejoren la calidad de los almuerzos, de todos modos recomiendo el lugar es muy tranquilo para descansar.
10/10
Reviewed Nov 9, 2020great stay no hassle
8/10
Reviewed Oct 19, 2020Slightly above average. Maybe the restaurant can have some improvements but by no means was it dissapointing. Enjoyed our stay.
10/10
Reviewed Oct 17, 2020Good nice hotel and easy to find! It’s pretty and neat . Worth the money
10/10
Reviewed Oct 5, 2020Customer service is great,Rooms are always clean, food is great.
8/10
Reviewed Aug 25, 2020Bery good service and food.Personal is very kind and attentive
10/10
Reviewed Aug 11, 2020Excellent customer service are the first time to have a awesome customer service
10/10
Reviewed Mar 17, 2020Everyrhing was good except No coffee maker and no microwave.
8/10
Reviewed Sep 7, 2019I did not like my room being very hot upon arrival.
10/10
Reviewed Jul 7, 2019I love the restaurant and customer service Access to everything around the centro
10/10
Reviewed May 31, 2019Everything I like the personal and everything this place is perfect and safty place in Reynosa
10/10
Reviewed Mar 15, 2019Clean, friendly, very attentive staff. Had everything I needed and more. Even the bottled water was good.
6/10
Reviewed Feb 25, 2019The only issue was the cigarette odor. There are a lot of signs that say don’t smoke, but all the building and the room had very high cigarette odor.
2/10
Reviewed Dec 18, 2018Admittedly, the bed was very comfortable. Excellent linens. But the staff wasn’t helpful/rude, checking in was difficult and I was initially sent to a dirty room. Not my idea of a good time.
10/10
Reviewed Aug 6, 2018Great service
8/10
Reviewed Jul 18, 2018Safety very important to me. The parking lot is private and is always secure , security staff is always there . The towels need be replaced done are looking too old , the mat in shower was nasty , that needs to be replaced fir sure .
8/10
Reviewed May 14, 2018Pleasant and safe hotel
10/10
Reviewed Mar 11, 2018Quiet and comfortable
8/10
Reviewed Dec 3, 2017Good Hotel, room service was great!
10/10
Reviewed Nov 19, 2017Five star service, wonderful and friendly staff. Room was clean and very comfortable and the food was delicious
10/10
Reviewed Sep 11, 2017Staff is very friendly and helpful. We have stayed at this hotel several times and never had any issues .
8/10
Reviewed Aug 15, 2017It was nice comfortable stay the employees gave us the attention we need
10/10
Reviewed Aug 12, 2017When I go to Reynosa I always stay here, great service, very comfortable beds, AC works great and very clean, only bad thing, that before breakfast was included( wouldn't mind if they charge a little more)
10/10
Reviewed Jul 9, 2017Pharmacy, Casa de cambio next door. Restaurant inside the Hotel. 20 minutes from Airport. Free shuttle to Aitport.
8/10
Reviewed Mar 25, 2017Very pleasent stay , staff is very courteous. Food is great, definitely will stay there again .
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Helpful staff
- •Spacious rooms
Areas to consider
- •Limited breakfast options
- •Room information could be better
Cleanliness
8.61/10Standard quality for this hotel tier
Service
9.08/10The staff is very helpful and friendly
Location
8.62/10Standard quality for this hotel tier
Room Quality
8.57/10Muy amplia la habitación.
Amenities
8.6/10Standard quality for this hotel tier
Value for Money
8.56/10Standard quality for this hotel tier
Food and Beverage
8.11/10Desayuno pobre, no incluye fruta ni café.
Overall Experience
8.68/10Overall positive experience with some minor issues.