Herods Palace Hotels & Spa Eilat a Premium collection by Fattal Hotels vs Similar Hotels

Rooms described as comfortable, well-equipped and with great views, but some issues noted (weak bedroom air-conditioning and occasional noise).

Guests mention large rooms with balconies and a pleasant surprise for booking guests; generally positive room comments though room service issues were noted separately.

Rooms are generally noted to be beautiful and clean, but one review mentions inconsistency in quality between different room types.

Rooms were described as nice and well-maintained, aligning with guest expectations.

Repeatedly praised across reviews: rooms described as clean and tidy ('ניקיון בחדר', 'נקי'), overall high cleanliness standards.

Multiple guests praised cleanliness explicitly: 'clean and tidy', 'cleanliness in rooms was excellent'.

Some negative feedback regarding room cleanliness, including hairs on sheets and stained towels.

The hotel is noted to be clean with positive mentions about the state of the rooms and facilities.

Good location — short walk to the beach and generally easy parking (hotel lot and nearby), noted positively in reviews.

Location frequently praised: situated on the promenade, steps to the beach and very convenient for attractions.

Great location with easy access to public transport and walking distance to attractions.

The location is affirmed as excellent by reviews, although specific comments are sparse.

Staff repeatedly commended for warm, attentive and professional service; guests mention excellent reception and helpful personnel.

Service is repeatedly praised (staff member 'Eti' singled out as very kind and attentive), though there is one notable negative incident at the pool buffet where a server was rude and did not properly pack takeaway orders.

Consistent praise for the staff's friendliness and helpfulness throughout the stay.

Numerous reviews highlight the excellent service from staff, particularly mentioning individuals such as Tony and Rafael.

Mixed feedback: several guests praised delicious food and variety, while others said breakfast/dinner were below expected level for this hotel.

Mixed feedback: several guests praised the variety and taste of dishes, but there are complaints about buffet service (staff attitude, packaging issues) and one explicit 'food' complaint.

Rated highly for the variety and tastiness of the food options available.

Comments point to issues with food service, especially during busy times with a lack of vegetarian options.

Strong amenities highlighted: 25 m swimming pool, excellent well-equipped gym and general hotel perks/pampering mentioned by guests.

Amenities received positive mentions: free gym and spa access, live music, and many children's activities.

Decent amenities, including a varied breakfast and a well-stocked lobby but some mentions of slow room servicing.

Amenities received positive feedback, especially the heated pool; however, some comments mentioned issues with dining areas.

Standard quality for this hotel tier (not specifically discussed in reviews).

Not explicitly discussed in reviews; set to target overall rating.

Most reviews express satisfaction with the value received relative to the price, with one mentioning it is worth it.

Guests felt they received good value for their money, emphasizing quality relative to price.