Marco Polo Plaza Cebu vs Similar Hotels

Some positives (room upgrades, clean rooms) but notable negatives: old electronics, dated furniture, carpeting concerns, paint smell when AC is off and visible effects of ongoing renovation.

Some comments noted small windows and a dark room atmosphere, impacting the overall quality.

A bit dated but acceptable for the overall ambiance and experience.

Comments about outdated rooms and issues with amenities.

Mixed signals: several guests noted the rooms were clean, but others reported dust on furniture, paint smell in corridors during renovation and issues like leaking AC vents and dated fixtures.

Some reviews noted cleanliness, but there were mentions of issues with dampness and heavy bedding.

Some guests mentioned the rooms being a little dated and occasional noise from events.

Several mentions of unclean pool amenities and the overall need for updates to facilities.

Mixed: described as peaceful and suitable for a relaxing stay and favored by some for convenience, but others noted it is not very accessible to certain city attractions and malls.

The hotel location was mentioned positively, being central and convenient.

Good location with easy access to a large mall and city as mentioned in the reviews.

Numerous reviews highlight the convenient location of the hotel.

Consistently praised: multiple reviews highlight excellent, polite and accommodating staff, helpful service, birthday treatment and attentive care from nurses and front‑line teams.

The staff was described as excellent, kind, and attentive across multiple reviews.

Friendly staff and excellent service mentioned by multiple guests.

General positive sentiment towards staff and service quality across multiple reviews.

Strongly positive: multiple mentions of amazing breakfast, great buffet and delicious local specialties (e.g., puto with tablea), though some noted breakfast service/organization issues or temporary closures during renovation.

Food received mixed reviews; breakfast options were noted to be limited and not regularly replenished.

A good breakfast buffet, though some minor issues were noted.

Positive feedback about food but mentions of dining restrictions.

Good amenities noted (awesome pool, gym with equipment, affordable spa/massages), but several comments about partial pool/gym closures and ongoing improvement works affecting availability.

Amenities were generally praised, though there were mentions of aging furniture and pool issues.

Great amenities like pools and restaurants, although some mentioned needing more towels.

Issues with the pool being closed and lack of some standard items like hair dryers.

Generally perceived as good value by guests (affordable spa/massages, buffet breakfasts), with a few detractors mentioning extra charges (calling) and limited senior/PWD friendliness.

Perceived value was good, but some mentioned breakfast variety was limited.

Reasonable price for the offered services and amenities.

Mixed reviews regarding pricing versus the quality of services and updates needed.