Andamantra Resort and Villa Phuket

Sky very good man and staff

Sky is goud❤️

Location is good !

Staff is not welcoming, they have very strict laws like a school hostel, there loud noise of frogs Room are just decent like 3 star classic

Very one from the staff was very nice.

אנשים מאוד נחמדים ואדיבים צוות מהמם במיוחד sky

Sky is very friendly and good service

een goede en ruime lokatie. Snelle service en altijd vriendelijk

nvt

Everything

Nothing

sea view and room size.

the wood around the bed dangerous for injury to legs

The swimming pool and view with location is perfect and the rooms nice and big

The staff and their actions (very slow), we face some issues at the reception making me regret we booked to this hotel, they were not helpful in anything, requesting deposit for each room despite we are one family and provided with connecting room (other hotel took 1 deposit only since we are one family), we requested for extra hed for our child and they refused without payment, we requested a blanket and same refused without payments. It was the worst experience i ever face and dont recommend anyone to book there unless ready to pay for every single action you do. They care about money more than hospitality, unfortunately

دفعت مبلغ نصف اليوم لاني تأخرت ساعة عند مغادرة الفندق

Nice and clean room, good seaview, variety breakfast, strong wifi. The staff very polite and friendly.

Indian guests next to my room make very loud noises late at night so I can't sleep. I have to knock on their room and ask them to lower the voice down.

لا شي وخدمة سيئة لابعد الحدود

خدمة سيئة وتاخير في كل شي ومعاملتهم أسوء واذا طلبت اي شي يوصلك بعد ساعة واكثر من الساعة

Thank you to staff name Sky to good service and him is very friendly. All we are stay him have to take care of my family

סבבה

סבבה

Staff name Sky is very kindly and good service with my family. The hotel is very nice

Sky staff is very friendly and very good service. The hotel is beautiful and very good view

الموقع

الغرف بطابع قديم وخدمة التنقل من الفله للإستقبال

Staff was poor communication

سكاي الموظف المحترم في خدمة الاستقبال

kind staff ..

Not clean , shuttle is horrible . Breakfast below normal Let’s say 2 or 3 stars enough.

The hotels is very nice . The staff is very friendly and good service specially name man Sky

Es hat gepasst

scenerio

nothing

Very big

Unclean and cheap and everything they charge for

Sky is very good service and takes care of my family. The room is nice

Sky is very supportive and friendly. They have a take care of my family. Him is very nice and smile

Staff sky is very good and helpful

All its good but the stuff in the louby

The reception staff did not behave appropriately; I felt like they were looking for a confrontation and used inappropriate language. I recommend replacing them.

La piscine est belle, Sky est gentil

The stay was nice and comfortable.. staff name sky was really helpful. I will come back again for sure

Staff in rooms and dining rooms And clean rooms However, you must ensure that the scents outside the rooms are pleasant and lovely.

They aren't polite; sometimes they want to pick a fight with you. You need to replace them and show more warmth when welcoming guests.

Sky is very good and friendly

Location , staffs and food

The furniture’s should be good enough to use

The breakfast view

The rooms were smelling so bad like there was no ventilation coming in

Location

The furniture’s

Location

Old hotel , difficult access to rooms

Nothing only shower is good

Everything so much bad فندق سيء حيييييل لا تعامل وطريقه فندق خايسه ومتعبه و الاثاث متهالك و عوازل 0% حرفيا كل شي مسموع و سرير مو مريح و فل بوهناد اول و اخر مره اسكنه

Location

Desk staff not professional. Very bad in customer service skills . Except only one with dark skin color he is really respectful. No transparency with customers. They changed my booking without a valid reason. They don’t offer me any things equivalent to compensation temporarily. The room’s furniture is very old . Bed not comfortable at all, with sharp edges , caused truma to our legs. They spoiled my vacation with my kids as we were alone to celebrate graduation.

Only location due to amritsar hotel

Staff irresponsible n bad behaviour

فندق ممتاز مع الاخ سوكاي Sky

كل شي ممتاز م عادا الدخول والخروج إلى الفندق يلزم نقل داخلي بسيارة والانتظار طويلا

Everything also Sky is excellent

Nothing

Certain membre du personnel trop gentil, Sky toujours joyeux et très serviable mais malheureusement un très petit nombre était serviable

La garantie de 6 000 ne peut pas être réglée en euros, alors que la possibilité de payer par carte Visa existe, mais elle ne nous a pas été proposée. Le check-out a également été très compliqué, avec très peu de flexibilité de leur part. Par exemple, si la télécommande a simplement été déplacée, ils considèrent directement qu’il faut payer. Cette façon de faire est vraiment décevante et donne l’impression qu’aucun effort n’est fait pour faciliter le départ.

The hotel is very nice And sky is very good man and his helping as the staff at reception

We had booked a honeymoon room, it had a good sea view with a balcony bath tub, loved the room. Location of the hotel was too near to Pa tong beach & bangla road. Breakfast had too many vegetarian delicious options. We loved the food. Good pool. Very friendly staff.

We didn't like only the room location in the property, one has to take a shuttle to reach to the room as the property is built on a mountain which is very steep. But since all the other amenities were too good, we barely felt that the room location was a problem.

Un peu la vue du balcon, personnel sympa..

Chambres complètement à rénover. Peintures défraîchies, meubles hors d'âge, matelas durs. Lorsque nous sommes arrivés là réception était en rénovation. C'est bien ! La nécessité de prendre un véhicule polluant pour aller a nos chambres car ça monte, le bâtiment sont en hauteur. Le petit déjeuner est d'une qualité basse, et peu de choix. La terrasse a une vue mer.

موقعه جميل ونصيحه خذو فلا مطله عالبحر،،سوولي عيد ميلاد مفاجاه وطلعت حركة منهم يختارون ضيف ويسوون له عيد ميلاد

التنقل بالبقي متعب ،،

الموقع جيد جدا قريب من باتونج مشي تقريبا ربع ساعه .. المكان نظيف ولا توجد حشرات والافطار جيد ايضا.

تعامل الموظفين لم يعجبني ابدا

I loved the view and the location

The bathroom smells funny

Hiç biseyi berbat bir yer

Personeli odalar eski iğrenç çıkış günü sabah 9 da başladılar aramaya çıkın diye

Herşey çok kötü sakın gitmeyin

Çıkış günü sabah 9 da başlayıp 10 dakika da bir aradılar çıkmamız için 5 dakika geç kaldık diye geç çıkış ücreti aldılar

Only the view

First of all it wasn’t clean at all the swimming time was real low the accessibility from the room too the road was incredibly hard you have to take a car every time that you want to go out and I can’t imagine how many time I waited for the car to climbed up the hill

الموقع

احتاج سياره عشان اروح لغرفتي وغير كذا اذا كلمتهم ابي سياره تطول ومايستاهل اني اقعد فيه

Sky was amazing his service with guests was good too And the resort with the sea was an amazing experience

Very good

The nice Hotel . The reception is very good to welcome. The breakfast is very good. The staff name Sky take care of me at the breakfast and reception. Thank you to sky

Very good

The location was convenient, but unfortunately our overall experience was disappointing.

The staff were not friendly or welcoming. The room we booked was completely different from the photos shown on Booking.com, which was very disappointing. When we raised our concerns, the staff did not try to understand us or offer any reasonable solution. On our check-out day, we also had to wait a long time to receive our security deposit, and the staff were still unfriendly and unprofessional throughout the process. Overall, the service did not meet our expectations.

كل شيء

الفطور لم يكن متعددا

الفطور breakfast

Not much really, highly deceptive advertising, do not much long commute from reception to rooms and the huge construction noise that start early till late.

Pretty much everything, staff at reception are rude and frustrating

I had a very disappointing and upsetting experience during my stay at Andamantra Resort. This was actually my second stay at the resort. I had previously stayed here in 2023 and had a pleasant experience, which is why I decided to book it again. Unfortunately, this visit was completely different. I booked a total of five nights—three nights in a regular room and two nights in a one-bedroom villa. I was traveling with my wife and our two-year-old daughter. On the first night, I boiled milk for my daughter in the electric kettle because she is a small child and needed warm milk. The next morning, housekeeping informed me that the kettle was only meant for boiling water and claimed it could no longer be cleaned. They insisted that I pay approximately 600–800 THB for the kettle. Although I found this unreasonable, I paid the amount because I did not want to argue during my family vacation. The worst experience happened on the day of checkout. My flight was in the afternoon, and I checked out around 9:30 a.m. The hotel had already taken a security deposit of 2,500 THB, and after deducting the kettle charge, they kept me waiting to return the balance. The reception staff repeatedly said that housekeeping was still inspecting the villa before they could release my deposit. I repeatedly explained that I was traveling with my wife and my two-year-old daughter, that the weather was extremely hot, my child was crying, and we had to leave for the airport, which was about an hour away. Despite this, they made us wait. After a long delay, they suddenly claimed that one of the complimentary villa slippers was missing. I clearly told them that both slippers had been left inside the villa and that we had not taken anything. However, they continued insisting that housekeeping could not find one slipper and kept us waiting for nearly two hours. Eventually, my wife had to leave our crying daughter with me, ride back to the villa in the resort buggy, and check the room herself. W

Within minutes, she found the so-called “missing” slipper lying in the middle of the living room, under the center table, exactly where we had left it. She took a photograph as proof and returned to the reception. This raises a serious question: if my wife could find the slipper immediately, how could the housekeeping staff fail to find something lying in the middle of the room? It felt as though we were deliberately delayed in an attempt to withhold the remaining security deposit or pressure us into paying for an item that was never missing. What made the experience even more concerning was that, during check-in, I witnessed another Indian family having a heated argument with the staff over similar charges related to a kettle and other items. After experiencing this myself, it no longer seemed like an isolated incident. It gave me the impression that this may be a recurring practice targeting guests who are under pressure to catch flights or continue their travel plans. Another experience that I found completely unacceptable for a property that markets itself as a five-star resort was the way breakfast service was handled. I have traveled to many countries and stayed in numerous five-star hotels, and I have never experienced anything like this. I completely understand and respect that breakfast has fixed operating hours. Once the breakfast service ends, it is perfectly reasonable for the staff to begin clearing the buffet and cleaning the restaurant. However, what was shocking was that the air conditioning was switched off immediately at the closing time every single day, even while guests were still seated and finishing their breakfast. Considering the outside temperature was around 40–42°C, the restaurant became extremely uncomfortable within minutes. We were traveling with our two-year-old daughter, and it became very difficult for us to sit there even for a few more minutes. It gave the impression that guests were being made uncomfortable so they would lea

المنظر من خلال الشرفه

الخروج من الغرفة إلى الاستقبال يحتاج سيارة

The property is on steep hill and not possible to walk up and down. The shuttle service was good but understandably it takes about 10 minutes to come..

They are very rigid about the 12 PM check out and subsequent fines.

الهدوء

تعامل أفراد الرسبشن افادوا بالخروج الساعه 12 وقد أبلغتهم بخروجي الساعه 2 وأفادوا باني سوف ادفع مبلغ 800 بعملة تايلند وتم الاتفاق مع الموظف dj وفي اليوم الثاني اتفاجأ بان الموظف الآخر رفض هذا الاتفاق وتم دفع 1000 بعملة تايلن والشي الآخر يوجد لدي سائق بشكل يومي رفضوا ادخاله لأخذي واجبروني على النزول والركوب معهم في صندوق سياره من نوع هايلكس طول فترة الاقامه وهذا شي سيى للغايه ولو كان بإمكاني إلغاء العقد لالغيته لكن قيمة الفتره المقبله لن يتم استرداد المبلغ

We stay with the hotel everything was good. The breakfast was delicious. The staff were wonderful at the reception specially name Sky him was a great and friendly. Thank you Sky

Excellent service

Nothing

Dirty and old

Massage location

The rooms are very dirty, the breakfast options are not very good, you wait for the car in 15 minutes to go up

انه مقابل مطعم مروش

الفندق جدا متهالك وسيئ و موظفين الاستقبال بونظارات من هندي كيرلا والموظفة الثانية ام نظارات حرامية يستقلونك في اقل شي والى حاجز لشهر العسل غرفهم حق شهر بصل ومتهالكه الغرف والاسواء يعطونك بطاقة وحده اذا تبي تروح لمشور صغير يطفي جميع مافي الغرفة والتكيف وتنتظر بعد لين يجونك بسيارتهم ويحطونك بصندق مثل الغنم اكرمكم الله

Tutto. Ottima colazione

Ero fronte piscina

لاشي

ولا شي

The hotel is very good the staff name Sky is very friendly and good service including reception staff

Nothing at all. Worst.

I had one of the worst hotel experiences at Andamantra Resort Phuket. Despite booking two Honeymoon Suites for three nights, the service was extremely disappointing. The staff were rude, unhelpful, and showed no concern for guests. The check-in and check-out policies were completely inflexible—they wouldn't accommodate even a few extra minutes despite the premium price we paid. The most disappointing part was when we requested to simply heat our child's food. Instead of helping, they said it would cost 100 THB just to warm it. It's hard to understand how a family-friendly hotel can charge for such a basic request. To make matters worse, there were no complimentary water bottles or other small gestures that you would normally expect from a hotel in this price range. The overall hospitality was far below expectations. For the amount we spent on two Honeymoon Suites, we expected professional service and basic courtesy. Unfortunately, this resort failed on both counts. I would not recommend Andamantra Resort Phuket to anyone looking for good hospitality or a comfortable family stay.

Location

Room very far