Merit Hotel & Suites

Staff is always polite rooms are affordable and clean

Its kind of in the ghetto

Quartos amplos e confortáveis

Não tem café da manhã

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service! I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest. The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed. What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered. I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again! Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Everything

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service! I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest. The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed. What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered. I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again! Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Awesome

⭐⭐⭐⭐⭐ Excellent Stay and Outstanding Service! I had a wonderful experience at Merit Hotel & Suites in Fort McMurray. From the moment I arrived, the staff were very welcoming, friendly, professional, and genuinely helpful. Their excellent customer service really made a difference and made me feel valued as a guest. The room was comfortable, clean, and spacious, and the hotel is conveniently located with easy access to many places around Fort McMurray. I especially appreciated how accommodating and attentive the staff were whenever assistance was needed. What stood out the most was the hospitality. Great customer service can turn a good stay into a memorable one, and the team at Merit certainly delivered. I would gladly recommend Merit Hotel & Suites to anyone visiting Fort McMurray, whether for business, family, or a longer stay. Thank you to the entire team for making my experience pleasant and enjoyable. I will definitely consider staying here again! Highly recommended — 5 stars! ⭐⭐⭐⭐⭐

Awesome!

amazing reception staff

during rain drops bumping behind wall

no breakfast and coffee just until 7.00 am view from my room to other room and building wall

Very clean and friendly staff

The bed was very uncomfortable

The place is awesome, a great spot to stay. Very convenient and wonderful staff. Lyka is one of the best people I deal with at Merit Hotel.

Nothing

Staff was great clean and attatched restaurant had good food

The hotel was loud do to guests

Staff trying to enter our room at 2am in the morning, while we were sleeping. Completely inappropriate!

The size of the room and the friendly staff

The bed was a bit worn on one side

The room and sheets were super clean

I didn't like the fact that there was no breakfast included in the fee

Friendly staff. Lots of amenities close

N/A

Friendly staff, convenient location, clean, quiet

N/A

Great location, clean. Pet friendly room was clean and comfortable.

Coffee station in lobby never had coffee but kept the same pile of spilt sugar for the whole of our stay.

I loved how friendly the staff were They were very helpful too

The room wasn't the cleanest I found garbage under the chair and bed from previous guests And I didn't like having to constantly use the room card to go up and down in the elevator

Location is good

Not included morning breakfast

The parking was horrendous. Snow clearing was awful. Loud music all night.

Underground parking

HVAC unit in room very noisy , deposit on CC held for over 24 hrs

No breakfast.

No Breakfast

The staff were amazing and friendly

Warm and welcoming, good location for the Cold Shot station

Staying here for work currently and medication was stolen out of my room. I take my ADHD medication and painkillers to work so they are not stolen but I didn't not know gabapentin is something that anyone would have interest in stealing however I was proven wrong. Initially when I went down to notify the front desk they asked me where I keep my medication so I told them. The second time I went down to say I would be phoning the police if it wasn't returned they claimed that the medication was seen by housekeeping exactly where I told them I left it when they asked. The housekeeper must coincidentally have a phenomenal memory to remember the exact location of one bottle of pills in one room out of all the ones they had cleaned that day. I will be calling the police tomorrow.

I dud not know there waa a breakfast

I would like a main floor room wirh easy access outside when I have my dog. Also hotels that are pet- friendly offer dog treats at counter.

Clean room Good shape

4 th floor 5 am Two philopino ladies arguing in the corridor Staff? Guests? I was in room 427

Staff was okau

Wasn't very clean

The room was a good size. It was a room with two queen beds. We have stayed at this hotel previously as it is located close-by where our son and daughter-in-law live. Good TV size and complimentary wii-fi connection. The underground parkade was great to use especially in the cold winter weather. This is a basic but nice hotel to spend a few nights in. It doesn't have breakfast included, but there is an attached restaurant. We did not use the restaurant so we can't comment on the food.

The heating system is noisy. It cycles between warming the room and then it cools the room if the temperature gets too high. We shut the system off at night to have a quieter sleep. Also, we were on the 3rd floor; so it took awhile for hot water to come out of the sink tap. Perhaps a lower floor would have quicker hot water in the sink?

The staffs are amazing

Staff is mediocre and will argue you for your license plate. Your key car may randomly get deactivated (probably due to a magnet) and you’ll have to go to the desk numerous times for them to reactivate. Surrounding area is a bit rough and hotel room cleanliness is below average.

Room was clean, staff was amazing, people in other rooms seemed to be partying and careless and neighbour hood was sketchy

There was no soap in the shower.

Great location.

The air conditioning did not work. Coffee was not stocked in room for second day.

In fairness, the bed, linens and pillows were clean and comfortable. The location is quiet.

The room reeked of old cigarette smoke as soon as I opened the door. There are burn stains on the bathroom vanity and edge of the bathtub. Unfortunately, this is not rare in RMWB with older hotels so I accepted it and stayed on. In the morning, I noticed disgusting urine or vomit on the base of the toilet. I did inform the desk when I checked out. I will not stay at this hotel again. The rate seemed like good value, but upon checking in and finding the above conditions, along with there being no breakfast included, it is not good value.

Well kept and welcoming.

‘I liked everything

Nil

Terrible service. The music from the restaurant under my room was so loud and went well past 10 pm, the bass was shaking our bed. The front desk said there was nothing they could do. Not sure why they would have music playing so loud that it disturbed guests.

Was easy to book staff was very friendly

Nice sized room on the 3rd floor. Quiet air-conditioner. There is a very comfortable easy chair to relax in as well as an office chair and desk. Our room had two sinks. One in the bathroom and one in the main area. The mini fridge ran quietly as well. Also, housekeeping did a quick refresh every day. Everything was kept clean and tidy. Lots of on-site parking and an underground parkade as well. We were visiting relatives in town and the location of this hotel works for us for a convenient location.

There is no breakfast on offer at the hotel, but there is an attached restaurant.

I like bowling

Excellent service

Reopen the pool

The front desk gentleman at night was amazing very kind and funny. Daytime staff wasn't as chipper. Outside had alot of cigarette butts dirty and homeless people. The covers for the box spring were dirty. The payment was very inconvenient. Already paid through expedia but wanted my cc and tried to charge me different charges.

its was good experience for my 1st time in this hotel, the front desk Angie was a big help for my question

excellent stay

Staff were great, especially Lyka.

Front desk staff were excellent! Lobby was nice. Snack options beside front desk were nice. Disappointing that the pool was under renovation and was not clearly put on Expedia. (that I could see). Elevators are in bad shape and gave bad first impression. Rooms are clean but dark and gloomy. Beds are very hard. Hotel has potential but needs a makeover.

Very nice hotel

Didn’t feel safe. Not clean- towels had stains. Nothing worked (fridge, air, etc).

No continental breakfast which is expected nowadays.

Dirty hotel, bad rude service, small parking lot, homeless all around the hotel. Refused to stay there, actually booked a different hotel and left no refund was or voucher offered. Don't recommend at all.

Always a good place to stay. Card didn’t work first and had to go back to the front desk but no big deal.

The staff were kind and quick to help. But they didnt pay much attention to what was missing, like the empty shampoo and no towels. Aswell as what was there from previous people, like food in the fridge. There were matresses standing in the hallway-which is unsafe, and the room wasnt very clean. My wife was bitten by a bug in the room. Please pay more attention when cleaning rooms🙏

Room was comfortable. Well equipped fitness room.

Shower did not work well. Dead->bolt on door did not work. Missing weights and not enough towels in the fitness room.

Great stay at Merit Hotel in Fort McMurray! Convenient location, friendly staff, good gym facilities, and indoor parking made my trip a breeze. Highly recommend!

Great stay

Very clean and easy check in’s

The staff were very polite and assisted with all customer worries. Rooms were clean and location was very strategic aswell. Nice experience and would recommend.

The location was very strategic and accessible. And the staff were awesome.

Clean and quiet

Beds were not comfortable

When I first arrived there was not much parking outside due to an event happening. Once that cleared there was a lot of parking. The suite was clean. It took about 5 mins to get hot water to the shower but once it was there it was very hot. Overall good stay!

Highly recommended

This hotel is in a great location, close to Keyano Campus and easy to get to many shops, restaurants, coffee shops and convenience stores. Property is older but rooms are clean and staff is very friendly!

Very upset that there was no breakfast - the option is $10 credit for chips and drinks. Very unhealthy. The breakfast was an important option at the time of the selection. I even phoned the hotel. I was not informed the breakfast is not available anymore.

Free breakfast was crap

Clean rooms

Nice and close to Keyano College. A couple of blocks to good Indian and Lebanese food.

Room is cozy and clean

The booking stated there would be a breakfast and there wasn’t any

A definite place to come back to

Location fine. Price fine

First room tv remote did t work, and smoke detector was beeping. Second room the heater clicked on and off every 10 seconds. Thermostats was unresponsive. Coffee station had no crème or sugar. Limited parking near the room. Continatal breakfast was not available until after 7:30.