The Zuri Kumarakom Kerala Resort & Spa

Had a wonderful stay at The Zuri Kumarakom Resort & Spa with my family. The resort ambiance, hospitality, and overall experience were truly amazing. The staff were very courteous and helpful throughout our stay, making us feel comfortable and welcomed. We really enjoyed the peaceful atmosphere and beautiful surroundings. Special thanks to Abhishek 1, Abhishek 2 😄, and Nithin for their care and support during our stay. Thank you to the entire team for making our stay memorable. Highly recommended for a relaxing family getaway!

We visited Kumarakom for our family summer vacation and had a wonderful stay at Zuri. One of the largest resorts in Kumarakom, family-friendly and perfect for kids. What we loved: • Beautiful expansive lake within the property connected to Kumarakom Lake. Walking around the lake and fishing was memorable. Caught some Karimeen (Pearl Spot). • Cozy and comfortable rooms. • Extremely warm and courteous staff throughout the resort. A special mention to Subhankar at the dining area, who was exceptionally hospitable and made our stay even more memorable. • Delicious food across both buffet breakfast and à la carte dining. The Chicken Banzara is a must-try! • Excellent location right beside Kumarakom Lake. Areas for improvement: • Buffet lunch/dinner was not available on all days. • Hot and humid weather during our visit, though that’s more seasonal than property-related. Overall, a highly recommended resort for families visiting Kumarakom.

Satisfied with quality food , Stay and hospitality.

The property is exceptionally beautiful and the stay along side the staff that has been working are extremely hospitable and extremely kind making it an amazing experience. The reason for 4 stars is mainly the things that may be lacking 1st the moment we arrived at the reception i left my car the staff unloaded all the baggages i was then told to park the car to the parking they also sent a buggy to pick me back from the parking spot as its quite a walk from the reception but after checking in if you have to go to the parking or come back from it there is no assist. Secondly the for the rooms the temp is set between 20-24 degrees for all the catagories for the rooms the only issue i faced was the ac hardly cooled reason being the room was too big for the size of the vents provided as the sealing height for the cottage rooms were too high as well as the placement of the vents being at quite a height causing all the air to go up rather than towards your guests the fan did compensate for the lack of cooling in the room so it was managable we also did request a repair for the same the guy did turn up but didn't make much difference other than that the stay and the staff provided it to be an extremely good stay

We had a very nice and relaxing stay at The Zuri Kumarakom. The resort is in a beautiful backwater location with a calm and peaceful atmosphere, perfect for relaxing. The rooms were spacious, clean, and comfortable, and the staff were kind and helpful, especially Mr. Nikhil and Mr. Santosh. The pool and spa were very good and made our stay even better, and the gardens were well maintained and pleasant. The food was okay but could be better. We also liked the small thoughtful details, like how quickly they provided a hygienic sanitary pad with proper packing. Overall, we had a great experience and would happily stay here again.

Stayed: April 2026 | Deluxe Room | Family (2 adults, 1 child) Booked through HDFC Concierge, who mentioned a possible room upgrade if availability permitted. The hotel was fully booked during our stay so no upgrade came through — entirely understandable, and the Deluxe room was more than comfortable anyway. One step above the base category, well-appointed, clean, and opened to a lovely outdoor space. The real showstopper was the sunset over Vembanad Lake. Genuinely breathtaking — the kind that makes you put your phone down and just watch. Breakfast was included and struck the right balance — sufficient variety and quantity without being excessive. Dinner was equally good in quality, though portions could have been a touch more generous. Not a dealbreaker by any means, but worth noting if you have a hearty appetite. The pool was clean and well-maintained, and the overall property is beautifully kept. Staff were courteous throughout — attentive without being intrusive, which is exactly what you want on a leisure stay. For a one-night family stay, this ticked all the boxes. At the price point we got, it’s outstanding value for a 5-star lakefront resort. Would return without hesitation.

We would like to express our sincere appreciation for the service provided. It was more than satisfactory for us. A special thanks to Karthik, Nandana, and Arjun for their excellent housekeeping work. Their effort and dedication are truly commendable.

What a fabulous property and amazing staff. This is a sprawling property right at Vembanad Lake and a community-like layout of rooms. Their hospitality is great with a pretty amazing restaurant. Rich in flora and birds. You literally can spend two days just inside the property without having to step out at all.

Great experience and great staff Pritam, Sudipta and Shreyas were very courteous and helpful

Lovely resort with kind, attentive staff and truly relaxing experience. The best way to experience Kerala

We thoroughly enjoyed our stay. The setting on the lake and lagoon are absolutely magical. The grounds are absolutely spectacular. The service was excellent with friendly staff. We used the pool and boating facilities. We ate in the restaurant where we found both food and service to be fabulous. Afternoon high tea was a lovely added feature. The rooms are dated but very comfortable and we look forward to returning to a more modernised hotel.

Very sad looking hotel. In need of a major renovation revamp. The room needed a lick of paint. But the worst, the toilet seat was broken! The towels were threadbare. I think you might get fluffier towels in prison! Around the lagoon was fine. But again felt sort of neglected. NOT a five star experience as promised

Wonderful place to relax, rejuvenate and come back to your desired state of mind and body. You’ll be surrounded by lush, vegetation, and flowers. If you are a bird lover, many birds to watch. If you’d like to fish, bring a fishing rod. Spa services are excellent. Great place for couples and families. The pool was absolutely refreshing.

A magical complex. Semi detached villas which look out onto an internal lake. Birds sweep over the complex, two semi circle paths allow easy access to villas via a buggy track - linked by a footbridge (with no lift). The rooms are a little basic in decor and I’m sure that will be upgraded soon paint, electric and cleanliness wise. Still privacy at the top of priority there is a secret doorway from the shower to an outside courtyard to another shower. Really a beautiful resort with fantastic team running all aspects of the departments.

Experience was really good. Good and courteous staff. Delicious food

Sanchita was just beautiful. She decorated the room for my friends birthday. Beautiful welcoming resort. The location and peacefulness is perfect t and jys what we needed

Kjedelig. Få gjester og lite hyggelig.

Artistic setting of hotel , with luscious landscape is eye pleasing ! They have maintained the exterior well ! Service staff are polite and helpful ! However don’t get fooled by that ! Most of the amenities listed in hotel website is not provided ! It was disappointing: No yoga ! No morning nature walks ! No evening cultural programs! No fruit tray in your room ! Bicycles are old and rusty, staff does not help you to adjust the seat heights, hotel does not provide helmets ! Rooms need renovations , wooden furniture and moldings are chipping ! I recommend to look at the alternative options !

The atmosphere here is amazing, and the greenery is simply stunning! The shikara ride on the lake was fantastic, and the food quality was top-notch 😊. If we come back to Kuarakom, we'll definitely stay at Zuri!

Absolutely Unacceptable Violation of Privacy – "The Zuri Kumarakom, Kerala Resort & Spa" Horrible Experience We had booked the Presidential Pool Villa at "The Zuri Kumarakom, Kerala Resort & Spa", expecting a premium, private experience. What I received was a shocking breach of trust and dignity. While Guest was enjoying the pool inside the Room, hotel staff entered the room using a master key—without permission, without emergency, and without any justification. No matter how many times they claim to have knocked, entering a guest’s room uninvited is a blatant violation of privacy. This wasn’t just careless—it was outrageous. To make matters worse, when this was reported to the Duty Manager, Mr. Santosh , his response was dismissive and arrogant. He casually stated that the hotel had “no issue” if Guest pursued legal action. Is this how a luxury resort treats its guests? Guest checked out early, deeply disturbed and disappointed. The Zuri Kumarakom failed not only in service but in basic human decency. Guest will never return, and strongly advise others to think twice before trusting this property with your safety and privacy.

Our main objective in coming to The Zuri was rejuvenation through Ayurvedic treatments. However, we received so much more than that, thanks to the unparalleled service and warmth of the people here. We no longer see them just as staff; we consider them our extended family. We have faced significant health challenges recently, including heart and back surgeries. Without a doubt, this resort has been pivotal in our recovery. The targeted treatments have meant that many of our ailments have been eliminated or significantly diminished. Beyond the people, the Lime Tree Restaurant provided exceptional dining. From fresh fruit and healthy yogurts to fresh fish, lobster, and giant prawns, as well as international and North Indian dishes—everything was delicious. We cannot praise Executive Chef Boban and his team enough. Finally, the management team, led by General Manager Sarat Vasraj (whom we have known since 2010), is the sole reason we return year after year for extended periods. The unique service culture Sarat has cultivated surpasses anything we have experienced in our worldwide travels. He is to be highly commended for this. As long as this incredible standard continues, we will plan our return!

My decision of choosing Zuri Kumarakom for the destination wedding of my daughter was the best one! Each of the guest was awestruck by the background of the vembanad lake location, ambience, natural beauty and peace of the property, impeccable service, awesome tasty food and comfortable rooms. Special appreciation for Mr Boban Thomas, Executive Chef, each of the meal for the three days was a different one, with the best on the wedding day Sadhya style. Guests from different places over the world had the same appreciation. The resort manager Mr Santosh was ever available to take care of any request and supported in every possible way. I would like to thank Mr Sooraj who worked with me for a year as we planned the wedding and every time cooperated and helped solve concerns. Overall memorable experience for the entire group for three days! Thankyou the team at Zuri!

Fabulous experience Had a wonderful time Highly recommend All the staffs was very good.

Hotel is a five star, but I would rate the rooms at 2 star. Hotels bedrooms are very dated. There are lots of leak in the bathrooms. Television does not work. After complaining, they did a temporary stop, but it started leaking next day and the television never worked. The atmosphere outside is good. I would rate their spa is very good and food is excellent.

We loved the location in a Kerala backwater and after a busy time touring southern India had two days of relaxation here. The resort is well kept particularly the gardens. There were a few things that need updating but on the whole nothing major. The restaurant was very good with a wide range of cuisine and whilst the service was at times a little slow we were in no hurry and the staff were very friendly and helpful. We made use of the Spa which I would thoroughly recommend. I had an Indian head massage and a foot massage with Nikitha both of which were wonderful. The hotel offers tea and biscuits at 4.30 ish and we also had a lovely boat ride. Oh and the laundry service was excellent. I would definitely recommend

The stay was very good the rooms are good but the food is not up to the mark. There is very limited buffet options and the service is quite late in the restaurant.

Spent 3 days at Zuri for an event with friends and family and the experience was unanimously described as very good, the location, staff, food everything.Zuri is a spacious resort having total 72 rooms/cottages/villas,there are 10 pool villas,28 cottages and the rest are rooms.Carts ferry guests within the resort, which is located about 2.5 hours from Kochi airport.Thank you all at Zuri.

The spa staff and the lagoon staff were amazing ! The activities offered were good! The location is good. The breakfast was really good - good spread.

The private villa looked great but there was no electricity in most area expect for the bedroom - because of that all night we couldn’t sleep as it was very hot . Whenever the electricity came (which would come after we repeatedly called the reception and they sent someone to fix it) it will only last 20 mins and will go off again. And even the 20 mins of electricity the AC in the main area wouldn’t change from 27 degree Celsius . Though I would change it to 18 it changes back in few seconds. Miserable sleep. When we ordered club sandwich they asked us if we want chicken or veg , we said chicken. After almost 40 mins of waiting he rings us and says that they don’t have chicken so he has billed for veg sandwich . We said we didn’t ask for that so we don’t want that. He kept saying but he billed it - which is crazy to think because why would you decide what we should eat. Then we said we want something that’s chicken so let us know what you have and will choose that. Then after another longgg wait the order came - the bill showed Veg sandwich but he made chicken club sandwich - honestly not sure what he did.

I loved the dining experience… had my dinner with family… the dish was curated to perfection coupled with astounding service… would love to come back

We stayed on New Year’s Eve (Dec 31-Jan 1) at this property as part of our Kerala tour. Our tour consisted of only 5 star properties and we’re still scratching our heads as to how this property is considered 5 star. The property is extremely dated. The ceiling has water damage stains, the wood in the rooms is rotten and shows termite damage, furniture is old and stale. Our rooms ceiling fan control was broken and I request a knob for it no less than 3 times. It never came. The AC wasn’t working the engineering department had to come and clean the drain line while we were in the room. Worst of all this place is full of mosquitos and large ants. Our bathroom was infested with ants. Arun, the supervisor, was informed multiple times about this. We ended up leaving and going to the Taj down the street for lunch. Our stay was extremely uncomfortable. Would not recommend this place for a comfortable nights stay. Beware!

Unless one intends to cause discomfort to guests, I would like to point out a significant issue with the rooms: in particular room 304, where the air-conditioning outlet is positioned directly above the bed, as is the cooling fan. This layout should be reconsidered, as it negatively affects comfort and sleep quality. Aside from this, compliments to the architect who designed a charming resort well integrated around the lake. The cuisine is good, and the breakfast is also appreciable. A clearly positive note goes to the wellness center, which accompanied, pampered, and relaxed us throughout our stay, representing one of the property’s strong points. Another negative aspect concerns the inability to air out the room: for three days we were forced to keep it strictly closed to avoid the numerous mosquitoes present in the resort. Installing at least one mosquito screen on a window would allow guests to sleep with the cool night air, rather than enduring the heat. With a small investment, the overall guest experience could become truly pleasant and fully worthy of the beauty of the property.

Excellent service, great choice of food and delicious cuisine in a beautiful setting. The resort is on the lakeside. I would recommend and come again.

Luggage was 45 min late to room Rooms had wear and tear Screws were coming out. Gate had wear and tear. No hand shower in washroom. Flush tank button was behind seat cover. Poor lighting.

Location and layout

Stay period: 23–27 December I chose this resort based on its reputation, photographs, and location, expecting a complete luxury experience. While the property and setting are impressive, the food and dining experience were consistently below expectations for a resort marketed as 5-star. What the Resort Does Well Excellent backwater location with scenic views Large, beautifully landscaped property with a private lagoon and abundant birdlife Wide range of recreational activities and a convenient private jetty for shikara rides Spacious cottages and private pools The Christmas Eve gala was well organised and enjoyable, with good food Areas That Need Serious Improvement Breakfast quality was disappointing throughout the stay Limited local options and poor execution Idlis were stiff, vadas hard and reheated Parathas and curries were unpalatable Boiled eggs and fried items tasted stale Basic table condiments often missing and had to be requested repeatedly Cloth napkins appeared old and unpleasant In-room dining was substandard Excessive oil in most dishes Poor seasoning and balance Dal makhani was overly salty Chicken soup had minimal chicken content Service consistency and recovery Restaurant staff appeared disengaged and poorly presented for a luxury property Feedback regarding breakfast quality was shared, but there was no visible follow-up or service recovery, which was disappointing given the length of the stay Room cleaning was missed on Christmas Day, reportedly due to staff shortage Maintenance & operations Bathroom issues (bathtub overflow, WC flushing inefficiencies) Resort buggies were old and noisy and did not align with a premium resort experience Overall Assessment The Zuri Kumarakom has all the physical advantages of a luxury resort, but core hospitality elements—particularly food quality, dining operations, and service recovery—do not currently align with its 5-star positioning or pricing.

Amazing location ,delicious food , very good spa experience. There is a very good zip line within the resort

Summary: One of the most terribly overpriced food and tiny portion sizes I have seen in my entire life. Avoid. I am sure there are better options available at this expensive price. The good: Resort is picturesque, right on the lake, with good greenery and landscaping. There is also a manmade lagoon inside which adds to the calm and serene atmosphere. The bad: this is going to be a long list Food: atrocious pricing and ridiclously small portion sizes/ I have stayed in many 5 star resorts across India and abroad but nowhere I felt so cheated about the food. And another issue is there is absolutely no options outside the resort, so you are very much stuck here. Rooms: Rooms are spacious but the maintenance and fitments are not modern or uptodate. They have an age old small TV with cable connection and horrible picture quality with hardly any channels. The fitments in the room and bathroom are showing their age clearly. Simple things like water in the wash basin was not going away, it was getting choked. Service: Pathetic. we were locked out of our own room twice due to some problem with the lock. First time, they took 45 mins to fix the problem where we were stranded outside. And the manager comes and says sorry reluctantly. According to the manager, this is a SMALL issue, nothing for us to be angry about. property: while overall property is nice and on the lake, the lake view is completely obstructed by pool villas. while I understand that the hotel wants to earn more from the pool villas, they should have at least left a decent open space for the 90% people in the hotel who are not staying in the pool villas. There is also lack of sitting places across the property to sit rela and enjoy the views. Bottomline: Avoid, many better options available at this price.

I visited this property along with my childhood friend. The property is beautiful and the unhindered view of the Vembanad lake is just mind blowing. We really had a very good and relaxed stay. The experience that we enjoyed are: 1 ) Super friendly front desk, specially the lady Akshara.. amazing energy , did not see a single day where she dint smile straight from her heart 2) The spa experience.. I wish i could have packed them home 3) The lake view.. absolutely breathtaking along with the Shikara ride 4) The walk around the property is serene and amount of birds you get to see! Wish I had my Nikon DSLR 5) Zip-line inside the property What can be improved 1) There is an amphitheater and they can hold shows like Mohiniattam or any other traditional kerala dances or martial arts. That space is not utilised well 2) Evenings are bland, they can recharge the atmosphere by hosting games like tambola 3) The food is just average, choices limited. 4) Saw a basketball court but other than that no outdoor sport facility like badminton court.

Excellent service. Food is delicious, staff very friendly.room is amazing, cleniliness is absolutely spot on.It’chrimas , everything is look so amazing, absolutely Christmas vibe

Sooraj from housekeeping was very polite and hard working, he did his job diligently, thank you for making my stay comfortable.

Great food experience! The chefs taste and flavoring if the food is perfect, the bindi curry and dhal was flavored very well. Subal has been an exceptional waiter is know his menu very well. He is very well versed in the amenties of the hotel.

Excellent property with good service and nice rooms.But in the compound in front of our room there was a monstesr lizard and that is very dangerous if you are going with kids.The staff told us there are many.So,along with room you will get free lizard watching.

Very nice place, nice rooms, good experience in the restaurant, tasty Indian cuisines, very calm atmosphere. Absolutely recommend. Sudipta in the restaurant gave us extraordinary service.

The facilities is fantastic. It is very serene, peaceful and calm. It is extremely well-maintained. The best part of the facility is greenery and the smiles of the people. Everyone goes out of their way to help and assist. We could not have selected any better facilities than this. The food is excellent. They have 24 hour coffee shop. Is a separate island for the meditation. The massage was excellent. We felt very light after the massage. The staff is extremely friendly.

It's Good Experience❤️, Everything in on time💯, House keeping fellow 'Sooraj' doing good job 👍 And the view of the lake so nice🫡 We enjoy every moment✌️✌️thanks to Zuri and the teams to give such Good experience 👏👏

Amazing place to stay! The property is beautifully maintained, peaceful, and truly feels like a home away from home. A special mention to Sanchita, who is an absolutely amazing lady—warm, welcoming, and incredibly helpful. She goes out of her way to make sure every guest feels comfortable and cared for, which really adds a personal touch to the stay. From the cleanliness to the hospitality, everything was perfect and exceeded expectations. I genuinely felt relaxed and well taken care of throughout my time here. Thank you for such a wonderful experience. Highly recommended!

We had a great stay at zuri kumarakom. Food is really good. Location is beautiful 😍 you can get to see beautiful sunset.Staffs are helping and friendly.

We loved it a lot.The service over here was so good. Your way of fast responding to each and everything is really impressive. And also Thanks a lot to Sanchita and Sooraj who serviced ur room so neatly each and everything time when it's messy.

تجربتي في منتج كانت جدًا سيئة. الاستقبال أسوأ من السيء، حسّيت فيهم عنصرية، يستقبلوا أهل البلد بكل ترحيب وابتسامة، بس نحنا لا، معاملتهم كانت باردة. اتصلت فيهم أطلب سوكت للشحن، وردّهم كان مستفز، قالوا لي "ليش ما عندكم؟" بهالطريقة الغريبة! حتى الخدمة في المكان تعبانة، ولا المطعم يستاهل، والتلفون في الغرفة ما يشتغل، والجرس بعد ما يشتغل! والأسوأ إن خدمة الغرف يدخلوا بدون استئذان، يعني ما في أي احترام للخصوصية. والمصيبة الثانية إنهم ما جابوا الشنط وقت المغادرة، ويوم وصلنا نص الطريق اكتشفنا إن نص الشنط ما موجودة! واحنا أصلاً كنا متأخرين ولازم نروح المطار! وقبل نطلع حتى خبرناهم إننا بنسوي شيك أوت من الغرف، ومع ذلك ما سووا شغلهم صح!!! و ما تحملو مسؤلية غلطهم صراحة المنتجع ما يستاهل ولا نجمة، تجربة خذلتني بكل معنى الكلمة Honestly, my experience at the resort was very bad. The reception was worse than terrible — I felt there was discrimination. They warmly welcomed the locals with smiles and friendliness, but not us; their attitude toward us was cold and unwelcoming. I called them to ask for a charging socket, and their response was rude — they said, “Why don’t you have one?” in a very disrespectful way! The service in the resort was awful, and even the restaurant wasn’t worth it. The phone in the room didn’t work, the doorbell didn’t work either, and the worst part is that room service entered without permission, showing no respect for privacy at all. And the biggest issue was when we were checking out — they didn’t bring our luggage. When we were halfway down the road, we realized that half of our bags were missing! We were already late and had to catch a flight! We had even informed them we were checking out, yet they still didn’t do their job properly — and they didn’t take responsibility for their mistake. Honestly, this resort doesn’t deserve even one star. It was a completely disappointing experience in every sense of the word

Overall this resort is very appropriate ,but I would like to mention their housekeeping staff Mr. Suman a young boy overthere. Everything gets worse if room service is not good but this boy suman is very enthusiastic and dedicated person towards his work . I observed his sincerity and way of customer treatment, in my opinion: one should prefer this resort and if housekeeping team having Suman like staff then it is very good for the resort MGT. Very much appreciable!! Especially to that humble boy!!

We chose this resort for a peaceful vacation, but unfortunately, that wasn’t the experience. The resort hosted a private event in the center of the property with loud music that went on into the late evening. Even though we didn’t want to participate, we had no choice but to listen. It’s basic common sense to respect the privacy and comfort of guests staying at the resort. This situation made us feel that guest experience is not a priority here. Value of the guest is clearly missing.

I’m in love with this resort because it is really amazing and looks like a paradise where you are surrounded by nature, you can meet here fish, cute squirrels and many different birds. This is one of the best resorts I’ve ever been! Even if you like to walk more than 10 km per day just like me, you don’t need to leave the resort for it since the territory is really huge for walking, running or even solitude. Every villa has a unique name. We stayed at big and beautiful ‘Zuri Presidential Pool’ Villa #404 with name ‘Emerald Dove’: 70 sq. m spacious layout with living & dining room + master bedroom for luxury vacation. We had 2 bathrooms including 3 showers (1 outside) & semi-outdoor bathroom for a luxe touch. As well villa has an amazing private pool with the Vembanad Lake view. Guests get fruit basket in a room as a gift too. There is a common beautiful big swimming pool with comfortable sunbeds for all guests as well. It’s a great photo zone with big elephants. Near the pool you can find a great gym with a beautiful view to be in shape even after delicious Indian meal. We had a classical Ayurveda massage at Maya SPA to stimulate the marma points in our body. It was started with a head massage with the neelibringadi oil (for hair growth), then a body massage with dhanwantharam tailam and face mask with nalpamaradi keram & red sandalwood (to take off blemishes and rejuvenate skin). Just be ready to wash your hair a lot after the oil :) I had to do it more than 5 times to forget about by oil :))) At ‘Lime tree’ you can have breakfast, lunch and dinner with veg and non-veg great options. I advice to try both buffet & A 'La Carte dinner. Food here is really delicious and with beautiful presentation. Fresh pineapple juice was amazing too! Don’t miss complimentary Evening Shikkara Cruise with music where guests like dancing and enjoy Vembanad Lake view. Since we were only 2 European guests on the boat, Indian people taught us how to dance :)) Resort has a complimentary ‘Tea & coffee’ session with Indian snacks and live music every evening, billiard room, basketball area, cycling and fishing are available for guests too. Villa was clean all the time during our stay. Mr Bibin and Ms Sancitha helped us with a great housekeeping and beautiful pictures every day on our bed!!

The Resort is beautiful and extends superlative warm hospitality. The staff is always ready to serve with a smile. They are dedicated and committed to ensuring comfortable stay of all their Guests. The Food is well spread and delicious.

Once you enter The Zuri, you see a beautiful scenic property with a lake inside a resort. The picturesque landscape would attract your desire to be relaxed. We were there with a family and booked two rooms near the lagoon. Highly recommend. Good service, courteous staff and immediate assistance for your needs. During the rain, the landscape looks very stunning. The room size is adequate with the bathroom. One you can sit near the lagoon by the end of your room. The resort offers evening rides to Vembnad lake (4 to 5 PM). We have opted for an evening ride but due to rain and clouds , we could not see the sunset well. There are many paid activities but if there is rain, you won't be able to enjoy it but surely you will enjoy the walks in the resort. Food is very good. If you can have a budget, go for pool villas. Buggy is available for travel within just in case the elderly with you.

This place has soul, and after meeting the general manager, it’s very apparent why - such a kind soul with so much heart. It reflects upon every aspect of the resort. Zuri’s lakeside location is the perfect spot to stop and reflect for a moment. We recently retired and decided to do something for ourselves. The rejuvenation package at the Ayurvedic spa exceeded our expectations. It was our first time travelling to India, so we took the 7-day package as we were unsure of what to expect. The staff at reception were very welcoming with their genuine smiles. Bincy, Sayantan, Ali, Sooraj, Shaini, and the whole crew made sure we had everything we needed. Dr Greeshma, Sunil, and Ambili are outstanding at their jobs and have incredible skill and knowledge. The treatment was thorough and on schedule and extremely professional. Meditation and yoga at the side of the lake brought so much peace and relaxation. Communication between the spa and restaurant was seamless. Head chef Boban and his team of chefs had all our meals sorted in detail and the entire restaurant staff (Pritam, Pabitra, Aldin, Siljo, Nikhil, Anjali and Akhil) in Silu's team didn’t miss a beat. They were all very efficient and aware of when and what we had at mealtimes. We were unfamiliar with Kerala dishes, so opted for the local cuisine and were delighted with the huge range of dishes on offer. There were options to choose from Indian, continental and many other cuisines to satisfy any palate. The housekeeping staff under Anuprasad was remarkable. Akhil, Sanchita, Arun, Bibin, and Soorya ensured we had every comfort. Akhil’s notes for a good night's sleep were left for us in the evening, and we began to look forward to them every night. There were others behind the scenes working tirelessly to make our stay warm and welcoming. We had so much fun with Akhilesh while fishing. I doubted we would catch anything with a ball of dough, but he definitely proved me wrong. We shared moments of immense joy as we reeled them in one after the other. With all other water sports and the zip-lining on offer, there is a lot to do. We had the pleasure of meeting and chatting with the ground staff. What an incredible job they do and how proudly and meticulously they do it. We shall hold wonderful memories of our visit and hope to return one day soon. It was probably the best decision we made and we could not have picked a better retreat. Our only regret was that had we known, we would have stayed longer. We have not felt this good in a very long time so it’s safe to say the treatment was extremely successful. We are profoundly grateful to every member of the Zuri family for our warm welcome and even warmer send-off. We arrived as strangers and left as family.

This is nice property loved it nice experience housekeeping staff Arun explain about this property thank you. Next time will visit again

The experience was nice ,the staff were also good ,the housekeeping staff Arun was very nice and polite .the area was also good

Everything was fine, we enjoyed the stay, house keeping staff Arun helped us very much for our stay, thank you for all 💗🙏

The worst experience ever. Please don't bother wasting your money. The rooms were run down. Maintenance highly questionable. Air conditioning was not working. Terrible customer service.

Excellent spacious spot clean rooms.large bathroom with outdoor shower.Superb ambience. The entire property is serene and scenic.Beautifully maintained landscapes.We see lot of birds and reptiles around.Very peaceful.Staff is very cordial .Quick service. The best thing is food is very amazing.It is homely with authentic keralite taste

Excellent stay. Friendly staff. It's an excellent choice for people who want to relax and unwind. The property is quite big and very well kept. You're sure to enjoy a good stroll around it. The view from the rooms are breathtaking, especially the sunset, though probably the lake view cottages are better when it comes to a view. The rooms are big as such are too subtly furnished and do not do justice to the grandeur of the rest of the resort. Lots of spots to take insta worthy pics. The breakfast spread was huge . Definitely worth it for families and for couples. Rating - Property- 8.5/10 Services and amenities- 9/10 Staff - 9/10 Room - 7/10 Hygiene - 9/10 Food( Breakfast) - 9/10

Very courteous staff and kind ! Very scenic and serene ! Great resort to relax and great food! Very accommodative chef and staff

Ambience is excellent! We visited this resort for a cousin’s wedding and had a wonderful stay. The hospitality was top-notch, and the service was prompt and efficient. Whatever we needed was delivered within minutes of calling. One of the highlights was the buggy service, which made it easy to reach our rooms quickly and comfortably. The room service was also exceptional. I’d like to especially mention Sanchita and Sooraj from the room service team — they were extremely polite, attentive, and took great care of all our needs. I would strongly recommend this resort. All the rooms offer a beautiful lake view, and the entire property is enjoyable to explore.

Visited Zuri resort to attend fir a friends wedding. Extremely beautiful property with such good and friendly services. Special mention to Bipin, Aswin and Jipson for their services

Our stay at The Zuri Kumarakom was a memorable and rejuvenating experience, combining comfort, scenic beauty, and warm hospitality. The property is beautifully set amidst lush greenery and tranquil waters, offering the perfect setting for relaxation. From the moment we arrived, the team made us feel at home. Nihad, Nithin, and Ramzan from operations ensured everything ran smoothly and were always approachable. The villa was well-appointed, private, and offered lovely lagoon views, while housekeeping by Bibin and Sanchita kept everything spotless and thoughtfully maintained. Dining was a highlight — the food was flavorful and diverse, with both authentic Kerala cuisine and international options. The restaurant team, including Anjali, Abhila, Arpan, and Nikhil, made every meal delightful with their warmth and attentive service. Areas of Improvement: The room AC temperature control didn’t work, and despite the electrical team’s efforts, it wasn’t resolved — leading to an uncomfortable night’s sleep. We were not informed about a large company group’s annual celebration, which created significant noise at the pool. Since I was looking for a peaceful and quiet stay, this was disappointing. The Maya Spa felt inadequate — for a couple’s massage, there weren’t two female therapists available, which limited our experience. Overall, while the property and staff — especially Nihad, Nithin, Ramzan, Anjali, Abhila, Arpan, Nikhil, Bibin, and Sanchita — made our stay memorable, the resort needs to pay closer attention to operational details and guest expectations to truly deliver the level of experience it promises.

Very comfortable experience, warm staff, Good housekeeping and beautiful property. Food can be a bit better. Special thanks to Sanchita and Sodraj from housekeeping department for their hardwork.

One of the most exquisite properties in Kerala. This is god's own property in his own abode. The people at the reception were very friendly and the people who were taking the buggy were also very cooperative. Room service and housekeeping were also very cooperative. Our experience at the restaurant was also very nice. Taste of South Indian food was authentic and even taste of the North Indian food was awesome. Health club and spa were one of the best that we could have got. Special thanks to Pritam from the restaurant who was the nicest to us and made us comfortable. Our gratitude to Chef Suroj and Arpan from the restaurant and Deep from the reception.

We had a truly memorable stay at this beautiful resort in God’s Own Country. The surroundings were absolutely breathtaking — serene backwaters, lush greenery, and a peaceful atmosphere that offered the perfect escape from the hustle of daily life. It’s an ideal place to unwind and spend quality time. The hospitality was top-notch. The staff were extremely courteous, well-mannered, and always ready to assist. A special mention to Mr. Santosh and Mr. Padmaraj from Zuri for their prompt and efficient support — I had misplaced a personal belonging, and thanks to their quick coordination, it was located and arranged for courier. Their professionalism and care truly made a difference. I highly recommend this resort and would love to visit again in the future!

Nice service Nice ambience All staffs are helpful. Expecially house keeping staffs - Bibin, Sooraj & Karthik Nice food. Bungy staffs are also so good at service.

We had the most wonderful experience at The Zuri, Kumarakom during our honeymoon stay. From the moment we arrived, the hospitality and warmth of the staff made us feel truly special. The room decorations and arrangements for our honeymoon were absolutely beautiful, thoughtful, and exceeded our expectations. Every detail—from the ambience to the personalized touches—created a magical and memorable experience for us. The staff were exceptionally courteous, attentive, and always ready to assist with a smile. Their efforts made our stay not just comfortable but unforgettable. Special Thanks to SHAINI K S & the hospitality team consist of Sanchita, Sooraj & Arun for such a wonderful decoration A heartfelt thank you to the entire team at The Zuri,Kumarakom for making our honeymoon so perfect. We will always cherish these memories and look forward to visiting again.

We recently hosted a corporate offsite with a group of 100 at The Zuri Kumarakom, and it was an absolutely seamless and memorable experience. The property itself is stunning—set amidst lush greenery and backwaters, it creates a perfect mix of tranquility and luxury. What stood out most was the exemplary service. From the moment we arrived, the staff went above and beyond to ensure that every guest felt welcomed and cared for. The attention to detail, quick responsiveness, and genuine warmth made a huge difference to the overall experience. A special word of appreciation for Mr. Sarat, the General Manager, whose leadership was evident in every interaction; Mr. Santosh and Vineet, who were constantly on their toes assisting our group; and Chef Boman. Their collective efforts made sure our group felt not just hosted but truly looked after. In every way, The Zuri Kumarakom proved to be an exceptional choice for a large corporate gathering. We left with wonderful memories and the confidence that the hotel team can deliver top-class experiences consistently. Highly recommended for anyone looking for a mix of scenic beauty, comfort, and unmatched hospitality

Been to the property for a company offsite, we were approximately 100+ of us. While the location of the property is very good and the room layouts and facilities are more old schoolish. Room locations are excellent with every room either facing a pond or the lake. The staff is great and extremely helpful but the property isn't maintained very well and needs significant refurbishing. Also the food was very average and needs improvement.

The hotel is beautiful from the outside, however the rooms, service and food is not worth what you pay for and I can't see the hype. Our check in took ages and our room was not ready as they were too busy. Others were offered coconuts but only offered us some herbal tea. The rooms were dated and not clean. There was no hot water. Some of the light switches didn't work so we couldn't switch of a lamp, The shower outside had insects. At night there were sounds of mice or rats scratching on the wall. The service was dismal. It took ages to get a buggy to get to the room or to be picked up. The reception will inform you that they will be there in 5 mins but 30 mins later they are still not there. A workman came to sort the got water at night but didn't do anything as the water was still not hot or even warm. Breakfast/ dinner food was cold and unappealing. On the second night we just ate some fruit. Really wouldn't recommend it.

Location and layout of the property is great.

Rooms need refurbishing

Nice ambience nice views services are too good especially house keeping supervisor named Arun we felt very friendly atmosphere with him overall it's an amazing experience thank you so much

All the staff sorry if I’ve missed anyone out - Alan, Aju, Silu, Aldin, Shania, all the house staff, Deepth & all the spa staff, Dominic, the Chef, the security staff everyone in fact made us feel like family while we were here. Thankyou for making us feel so so welcome. Your all wonderful

Had a wonderful time in Zuri Kumarakkom. The property itself is beautiful and has ample activities for their guests. The staff are friendly and helpful. I would specially mention the names of Akshay, Gopika , Aswin and Jubin from Housekeeping and Anjali from the restaurant.

The hotel is so beautiful and well maintained, staffs are really nice and helpful too.Shaini exceeded my expectations after leaving me a birthday message and decorated my bed with flowers and balloons.I felt at home even though I’m far away from home. The restaurant staff also were very nice and friendly.I hope to be back soon 😊(Arpan and Alan)

This place is very beautiful and has amazing views. The hotel staff are very friendly. Special thanks to SANCHITA for being so persistent in her work.

I am in love with this place Beautiful view and best time to visit during monsoon Thanks for help Sanchita and Peter for all your services

Stayed at Zuri Resort for two nights and had a great experience. The staff were friendly and very helpful. The resort is spacious and well-maintained. I recommend choosing the lagoon view room over the cottage if you’re visiting with family and kids.

I would definitely recommend The Zuri to anyone who wants to have a view of heaven on Earth, also the staff are extremely courteous and humble giving a perfect experience and easily giving a customer delight rather than customer satisfaction.. keep it up guys 😊😊👍👍

Our 2 day stay in Kumarakom at the Zuri Resort was absolutely fantastic. The grounds are impeccably designed with such beauty and greenery. We came in July which is the off season and had the grounds to ourselves! We thoroughly enjoyed the spa, gym and games room. Sindu Kumar Nair our driver was so hospitable and was able to help us tour Kumarakom with ease (highly recommend you ask for him to help you your when you visit). We had the opportunity to visit Malarikkal, where we saw unique pink water lilies that grow in the rice paddy fields during June and July. Santosh, the manager at Zuri, met us personally upon arrival and ensured we were comfortable. Amal at the Lime Tree restaurant was so kind during each meal we had (delectable buffet breakfasts, coffee and chai hour, and a la carte lunch and dinner filled with authentic Kerala food). Ensure you book a consult with Dr. Vishnupriya at the spa and book an Ayurvedic treatment and facial - it was so calming and soothing. Also enjoyed the 1 hour boat ride in the Kumarakom backwaters organized by the resort. I just can’t say enough good things about this resort. Absolutely book this resort for your next trip to Kumarakom!!!

Excellent place, Akshay and Peter helped us and excellent service given by them. Overall food was excellent. I suggest everyone to visit this place.

Thank you to the Zuri resort and the Lemon Tree restaurant for an exceptional stay. Although our ancestral home is in Kottayam, we love to come to the Zuri and decompress for a bit after our long travel to India. The reception staff, Lemon Tree- Amal and the crew, the cleaning crew, the guards, the boat ride, bikes, swimming pool- all made this time’s stay a very memorable one for our family. Thank you again- we will be back :)

This hotel is everything that makes for an ideal getaway at kumarakom. It's scenic location, impeccable staff and great ambience as well as restaurant make it a dream place for a solid stay! Shaini at reception was warm and helped us tremendously. Staff are all brilliant and helpful especially if you are traveling with senior citizens

One of the best luxury resorts in Kerala. Visited with family in June. The resort looks even more stunning in the rain. The staff and management are very hospitable. The Front office, service team, house keeping- Bibbin & Sanchitha all are very courteous. This is a great time of year to enjoy the tropical climate of India and the Ayurveda therapies. Food is very good. Visit Zuri Kumarakom to experience it.

Zuri Kumarakom is an excellent property – calm, serene, and surrounded by lush greenery. It's the perfect getaway if you're looking to unwind and reconnect with nature. The resort is beautifully maintained and offers a wide range of activities to keep both adults and kids engaged, from pedal boating to cultural performances. The ambience is peaceful and relaxing, with every corner offering scenic beauty – whether it’s the backwaters, the gardens, or the poolside. The resort truly lives up to the idea of luxury amidst nature. A special mention must go to the staff – extremely courteous and always ready to help with a smile. The housekeeping team in particular deserves appreciation – Akshay, Gopika, and Rashmi went out of their way to ensure our stay was comfortable and pleasant. Their attention to detail and warm attitude made us feel truly cared for. Highly recommended for anyone visiting Kerala!

I excited to share my experience with Zuri Resorts I stay with my family the resorts is good rooms are wonderful lake view heartwarming enjoy the nature thank uh so much Orchid vacation membership add a new story in my life been a great and happy memory . Book by Orchid vacation membership .easy booking great staff and zuri staff support is very humble and great welcoming thank uh so much zuri resorts and orchid vacation membership for a great holiday looking more holiday with uh

Checked in with Family in Room Nos. 114 & 115, on 6th June & checked out on 7th June. We were indeed very impressed by the warmth and hospitality of the Zuri personnel, right from the Security at the Entrance, to the girls, who ushered us into the Rooms, who spared no effort to make us comfortable. A special word of appreciation for Mr. Akshay Babu, who served us with dedication and sincerity. Once again, a 'Big Thank You' from the bottom of our Hearts to the Zuri Management and your awesome Team, for making our stay so memorable !!! You guys really made us feel at Home !!!