Lakesong Resort

The ambience of the location

The lake side especially the jetty side has to be maintained well by the resort team

The place is just wow, very beautiful! The staff are very welcoming. We needed to check out at 4:00 am in the morning. They room serviced us with breakfast very early.

Location

Maintenance is poor

Location is very good

فقط الحديقة الخارجية المطلة على البحيرة

للاسف خاب ظني في المنتجع الصورة غير الواقع النظافة سيئة للغايه الممرات بين الغرف غير نظيفة المبنى متهالك الابواب من العصر القديم ومتهالكة الاثاث قديم جدا الفطور الله يديم النعمه خدمة الشنط تحس انهم باقي في عام 2000 مفرش السرير مو نظيف واخر شي كنت حاجز ليلتين وبعد ماشفت الي شفته طلبت يكنسلون الليلة الثانية ورفضو يكنسلون ويرجعون لي المبلغ وانجبرت اكمل 😡 وفي الاخير اتمنى من الي يقييمون يخافون الله في تقييمهم ويعطون رائيهم بكل صدق وامانه ولا يغشون الناس من بعدهم

So nice to stay there because of the beauty of nature combined with the perfect stay

Nothing

Only location is good

Everything was below average except location.

Great place, views

The road to the resort

nothing

أكيد، هذه صياغة إنجليزية قوية وواضحة ومناسبة لـ Booking: ⭐ Very disappointing experience – I do not recommend this hotel Unfortunately, my stay at this hotel was very disappointing. The hotel is extremely old, worn out, and clearly in need of major renovation. The cleanliness was also far below an acceptable standard. Upon arrival, the hotel insisted that I pay the full amount of the stay from the first night. It also took a long time for the room to be prepared. I had specifically booked a room with two separate beds, but I was not given the room I booked. When I asked to change the room, I was told that there were no other rooms available. The room was not clean, and there were many insects inside the room, which was completely unacceptable. The towels were extremely old, worn out, and in very poor condition. The restaurant was also disappointing. The food was not fresh and the quality was poor. On top of all this, the staff were not friendly or helpful, and I did not feel that they were genuinely concerned about addressing the problems or making the stay more comfortable. Overall, the hotel does not provide a standard that justifies the price paid. I would not recommend this hotel and would definitely choose another property in the future.

Exceptional staff (who are very courteous, hardworking and polite). Maintenance of the stunning gardens within the resort is done every day. The breakfast boasted a large variety of both local and continental dishes. The rooms were thoughtfully designed and were spacious , with all amenities such as toothbrushes, shaving kits and slippers provided. Housekeeping was done every day unlike some other hotels so you always slept in fresh sheets.

Ambience and nature's gift around the resort.

Food quality be improved.

Lakesong kumarakom is a wonderful place to relax, it offers a serene view of the backwaters of kerala. Staff and managers are accommodating and friendly. Food options offers both western and indian cuisine that also works for kids palate. They offer free sunset boat rides that we really enjoyed during our stay. They have their ayurveda clinic that offers a variety of options and have affordable prices. They also offer free canoeing around the resort and free catch and release fishing experience which is nice. We greatly appreciate Mr Arun for a warm welcome and all the staff for making our stay a wonderful experience.

Could improve on food Could improve on cleanliness of swimming pool and gym

Restaurant is overpriced and waiting time in restaurants is very very long

Property is good. Lot of green spaces. However the rooms were quite small.

Green spaces

Nothing except helpful staff

Everything

ריזורט פשוט ונעים.

קפה טוב למי שאוהב קפה הפוך - חסר ממש לבוקר

Given 2 stars, as I had to compare against other hotels on our trip. We felt that the staff weren't motivated, so were not as friendly as other places. We didn’t feel the breakfasts were of a high standard, so we ventured out to eat elsewhere. The hotel seemed to focus on the grounds more, which in fact are absolutely beautiful. However, it needs to be only part of the package. Otherwise, it would be a goldmine!

Comfortable stay. Helpful staff. Good food.

Some portions of food at a la carte were too large even for two people. I suggest that they also have a facility of "half plate" of those dishes. The paving of walkways should be more even, because the rugged paving stones make it uncomfortable especially for senior citizens. There are no shops, restaurants, medical stores/facilities, etc., near the resort, where one can buy anything as simple as even a safety pin. This makes it difficult unless one has one's own car or some vehicle.

I stayed at this beautiful resort on 11 January and had booked 2 rooms for my family for 5 adults and 2 toddlers and we had a fantastic experience, the rooms are spacious and the beds are really comfortable, the bathrooms are just the right size only the shower cubicle which is a tad small for people with large built. Right from welcoming to the breakfast the staff was simply amazing especially the restaurant staff who understood the order well and the local kerala delicacies were excellent. This place has a serene view of the backwaters, nice backwater facing restaurant and big lawns and a small play area for the kids to play, in the pictures the property might look old but it is really well maintained. We could experience the spa as all the slots were booked to the capacity. Only a small feedback to the hotel staff, there is a bridge near the boat jetty and a few railings from the same are missing which I feel is a safety hazard for the kids. The sunset from this resort is beautiful, you can sit on the benches and kill hours Thank you for taking care of us and we will be back soon !!!

The resort is beautifully done up. The facilities were good, the staff is excellent. They organised sightseeing for us very well.

Vegetarian options at the restaurant had no local food options. It could be nice to have vegetarian Kerala food options too, showcase the local food.

We had a pleasant stay at Lakesong Resort, Kumarakom. The rooms were excellent—clean, spacious, and very comfortable. The service also deserves special mention; the staff were courteous, responsive, and made sure our stay was smooth and enjoyable. However, the food was below average and did not meet the expectations set by the quality of the rooms and service. There is definite room for improvement in terms of taste, variety, and overall dining experience. Overall, Lakesong Resort is a great place to stay for comfort and service, but improving the food quality would make the experience truly exceptional.

מיקום נהדר על המים, תעלות פסטורליות חוצות את הדשא, ברבורים מסתובבים על המדשאות. צוות מסביר פנים, ספא איורוודי נהדר במקום. עשינו מספר טיפולים מושלמים. נעים, נוח, רגוע מאד. חדר גדול ומרווחה עם נוף על תעלות המים והדשא.

האוכל במסעדה טעים אך אין בכלל בחירה שאינה אוכל הודי. קפה לא ממכונת קפה כך שאין אספרסו, קפוצ'ינו לארוחת בקר. במחיר כזה אפשר שתהיה מכונת קפה לאנשים שכל כך אוהבים קפה טוב בחופשה. מים לא מאוד חמים במקלחת.

The Location, cleanliness, rooms and the view

Staff were fantastic, Tony and front office team was fab.. Jayadeep from restaurant is a star .. loved the stay and definitely will return

Nothing!! Pls consider putting some sun lounges by the lake to sit and read a book

We booked the whole of Lake Song Resort for 3 days in Nov-25 to conduct my daughter's wedding there. We chose Lake Song over other resorts after earlier stays and also attending some events there previously. We had a very good experience at & with Lake Song, throughout our planning stages and right through our Wedding Events over the week including the 3 full days. The onsite manager and his team were very helpful and supporting. The Cochin office management were very prompt, responsive and helpful too. The resort itself is very beautiful, well maintained; the buildings have a good traditional feel to it, the food is very good and the staff very efficient and courteous. The canals, grounds, pool and other facilities are well maintained. The Lake Song site manager and his team worked well with our wedding Event Management company to make all our requirements, including putting up tents, lighting, decorations, tables layout, bar and food set-up, etc., both indoors and outdoors, happen without a hitch or any delay; in spite of changing weather conditions at the time. As we live overseas, we had a large number of overseas guests over the 3 days, mainly from Australia, UK and the US - - all of them enjoyed themselves thoroughly and were very appreciative of this resort that we had chosen for the wedding and for them to stay in. Our local Indian guests from Kerala, Bangalore, Coimbatore, etc., also had similar good comments about the place giving us overall satisfaction that we had pleased out guests. I whole-heartedly reccomend Lake Song as a great place to either just stay and relax or to conducts large group events in the Kumarakon area.

Service and nature

Not updated Jim and entertainments

Spent 2 nights at the Resort. Outside atmosphere beautiful though not brightly lit. Arrived at lunch so had lunch in their only restaurant. Very disappointing. Asked for non spicy but served spicy food. All other meals in surrounding resorts. Staff also require more training in customer service. Rooms were ok but my room did not have any hot water throughout my stay. . They offered to change the room but that was inconvenient. My friends toilet after a bath got flooded. Carom board in gym not in good condition. Nobody in gym to help till we nearly finished the game. No fan or ac. One plus point was the free shikara ride which was supposed to see the sunset but only went in the morning.

We had a great experience @ lakesong. Canal view landscape is mesmerising. Dipin was greatly resourceful. I'd recommend this amazing place.

Best restaurant

Not seen anything dislike

Gardens and staff

No bar service, restaurant was smelly and the buffet food was Luke warm, children were sitting on tables and getting food out of the buffet with their hands

Beautiful place and relaxed atmosphere

Lifegaurd at pool should be vigilant all the time.. especially when there are kids

المكان روعه وريح جدا كنا حاجزين ليله فقط من جمال المكان مددنا ليله ثانية تحسفنا ما سكنا فيه بدايه رحلتنا والموظفين كان في غايه التعاون

The property charged me twice, said that they would contact Booking.com to refund me… however it has never been resolved. This is unacceptable

We’d a memorable stay at lakesong .Its a beautiful property with asthetic look. Hospitality is quite commendable , front desk staff , restaurant staff , bell boy Giridhari , Dipin ji and security staff all were courteous . A must place to stay with your family.

I'm excited good ambience good service and quality food thank you for your service lake song resort kumarakam staffs 🥰

Lake song Resort has it all as a perfect serene package from the beautiful backwaters of Kerala touching its lawns to the inbuilt canals to the Ayurveda Centre with amazing Therapy massages and more. The Staff were very very courteous & helpful and go that extra mile for any thing you request them to make your stay memorable. Duty Manager Bipin went that extra mile to see that all was comfortable and the Check in and Check out was very warm and Cordial. The Room Service & Housekeeping stepped in with a smile whenever required The Buffet Breakfast was an excellent spread and the Lunch & Dinner was worth dying for . Enjoyed the rowing activity in the canals and the complimentary boat ride which was one of the highlights . Highly recommended for all........

Location

It was all good

One of the most suitable place to go on vacation. For Family trips its nice to have such facility. Totally its good to visit.

Seemed short on staff. Room upkeep needs attention and TV usage was not easy

Extremely disappointed with the behavior of the manager. He was incredibly rude, disrespectful, and displayed a shocking lack of basic courtesy. His attitude was condescending, repeatedly belittling me because of my Indian heritage. He openly questioned our financial capability, making insulting comments like "Are you sure you can afford this?" solely based on our appearance. Constantly emphasizing "international guest wedding" in an attempt to imply superiority or exclusivity, he showed no respect or professionalism. This discriminatory and humiliating treatment is completely unacceptable.

This is a beautiful, comfortable resort. Our room had a beautiful stoop overlooking a small canal. It was a beautiful place to rest, relax and enjoy. I also enjoyed the pool and complementary breakfast.

Great resort...peaceful surrounding... clean and hygenic food...timely room service and to top it off great staff and managers. Polite and helpful. It was an amazing 2 days stay with the team

We had a very nice stay here. The room was clean and very comfortable, we found the staff nice and friendly and enjoyed the restaurant. We did not have the opportunity to use all the hotels facilities due to weather however the staff did try to accomodate us where they could.

Great property , ambience and massage but pathetic service- Room with Fan making odd noise, gate not locking properly, bathroom jet not working properly. Stayed in room 343- you guys need to work in this room. Similarly keep some staff in restaurant- buffet dinner was a complete mess, I asked to refill things 2-3 times. It should not be so.. Money wasted staying here..

Location is good and serene Access to lake and boating is good

Poor lighting and can improve on cleanliness

Great location, spacious, green, well maintained property. The staff is extremely helpful and courteous. We had an enjoyable and relaxing stay.

The location, beautiful grounds, lovely pool, friendly staff and very clean, good-sized rooms.

Food was good value and quality, but the range was a little limited.

Wonderful location beside Lake Vembanad which made the resort feel very special. The resort has a really good restaurant,swimming pool and sort of a gym?. They have daily evening cruises on the lake which we experienced and enjoyed (no charge). Also free of charge bikes and a small boat which can only be used in the grounds of the resort. Staff were very helpful and friendly. A short stay is good if you just want rest and relaxation

Lakesong Resort is a very large sprawling resort located on the edge of a very large lake and amidst lovely tropical gardens. Rooms are very well appointed and spotless with chairs and settee and are very comfortable. The all-day restaurant offers an excellent array of options (Indian and European), including a buffet breakfast. Service from staff met all our needs.

Very relaxing, friendly staff and great facilities

Mattress was very hard

It has nice grounds and the staff are friendly

WiFi doesn’t work very often and also the breakfast leaves a lot to be desired. Whilst staff are nice they don’t look after the very limited breakfast buffet very well.

We had 2 days of our college 35th year reunion at Lakesong Kumarkom. The place was fabulous and they created a life time memory for us. Start to finish things went well as planned. Kudos to all staff both in front and back of the house. Thank you.

Overall resort

Activities in resort Kids park all equipment’s are damaged Gym equipment are all under maintenance Bicycle don’t have break Kids pool water is muddy

the food was good and Mr. Tinso James and his crew were very polite and nice to us. VERY VERY NICE GARDEN AND WATER TUNNELS + SMALL BOAT. NICE POOL.

THE DISTENSE FROM THE ROOM TO THE DINNING ROOM AND THE POOL. THE STEPS TO THE ROOM.

The location The hotel grounds The free sunset boat ride offered to guests The staff who worked on the grounds and in the restaurant were friendly Lots of options at breakfast

Disappointing stay here from the moment we arrived. ~When we first arrived the staff on reception tried to charge us for a more expensive room that we had cancelled weeks before. When we told them this, the woman on reception continued to argue with us that they had none of the rooms left that we had booked, so we would have to pay for the more expensive room (despite us cancelling it). I completely get that this could have been due to an error with booking.com not notifying the hotel about the cancellation, but the way it was handled by the staff member on reception was awful - she made us feel so uncomfortable and at no point apologised. After this interaction, we felt really awkward whenever we walked past the reception desk. ~The staff on reception were not particularly friendly or welcoming, it felt like such a big contrast to every other hotel we stayed in during our trip to India. ~The room itself was dark and dingy. ~The hotel advertises free bike rental for guests, but you can only use these in the hotel grounds. We wanted to cycle through the nearby villages/backwaters/paddy fields. We asked at reception if they knew of any bike hire places and they just flat out said "no" - they didn't offer to even try and look for us. In the end we had to find a bike hire place ourselves which was in Alleppey. Our taxi driver told us that all of the other hotels in Kumarakom let guests take bikes outside of the hotel, and he was also really shocked that this hotel wouldn't let us (he rang local friends who also seemed very surprised by this). ~No hairdryers in the room which seems strange for a 4* hotel. I had to ask 2 different members of staff if we could have a hairdryer. ~The service in the restaurant was really slow - for one of the meals we waited over an hour and had to cancel it in the end as we needed to get a taxi to the airport.

spacious property but looks very old ! the basic rooms are very sad ! we were upgraded to a higher category, so it was all good. Food is a little challenge! taste not upto the mark as a premium hotel ! breakfast was just okay, nothing great about it ! Dinner buffet was also just ok!! not that great!! no refreshments / fruits kept in room !!

A lovely start to 2 weeks in Kerela. We found the room spacious and clean. The grounds were beautifully kept and the pool perfect. It was wonderfully quiet. Without exception the staff were kind, welcoming and helpful. The food in the restaurant was excellent with a good variety of dishes from the varied Indian regions. Special thanks to the restaurant staff Robin, Ranjit and Shine.

Beautiful location. Clean and comfortable rooms. Good food. Excellent hospitality and service, from front office to housekeeping staff, security staff and catering staff. Well kept lawns and garden. Good housekeeping. Very good pool.

Excellent resort. Very eco friendly. I do recommend full glass cover for the showers instead of partial covers.

The breakfast was quite bad. Coffee and Tea made from burnt milk…Idiappam goes with stew, there was chicken stew but no veg stew. Overall standard of breakfast was much below par.

Tres beau jardin avec ses canaux. Belle promenade en bateau offerte. Personnel a l'écoute et très serviable pour organiser les excursions et reserver un taxi.

Dining could have made better quicker response would done

WiFi was low, no hair dryer, needs more sitting areas in the garden.

Food was fantastic at breakfast, lunch and dinner; great buffets with a range of indian/western food that worked for kids and adults. The view of the lake, the pool and the grounds were also lovely and the free canoe was fun to try. Staff were helpful.

The rooms were a little dark and some of the decor could perhaps do with a refresh.

Beautiful resort. Lovely food. Great location. Had a fantastic time here

Wonderful location for group stay and happy family fun times. Boating was a good experience. Excellent food (Jain as well) and service! The mini hall is a good facility for intimate family gatherings. Ambience is superb. The resort is well maintained. Thank you!