Ballachulish Hotel

This is a lovely Inn, but unfortunately for them they are woefully understaffed. The staff who was there worked so hard. The whole inn could use a facelift in furniture and design and still be in sync with the time period. The bathroom had no heat and was freezing. There was only 1 heat source in the bedroom.

We had a great stay at Ballachulish. The location on the lake is beautiful. Our room was lovely and overall the hotel was really fun to stay in. The restaurant is TERRIBLE. We had our worst meal on our whole trip there. Would not recommend at all. But the hotel is great.

Picturesque, historic hotel overlooking a loch with comfortable rooms and a lovely restaurant. Great base for exploring the Glencoe area.

It’s a decent place, but I wouldn’t recommend staying more than one night. The room appears renovated, but there’s a lot of dust in the carpet and mattress. If you’re passing by and need a place to stay for the night, this is a good option. The best part about this place is the amazing free breakfast, which offers a lot of good options. Additionally, there’s free parking and the views from the hotel are stunning.

This was a nice comfortable hotel in a pretty location. Good proximity to the Glencoe area and many hiking trails. Food in the restaurant was good but the manager (Liam) seemed to be having a bad night and snapped at several customers.

Interesting building, nice big and comfortable rooms, a bit worn, average restaurant.

Comfortable room with spacious bathroom. A very small window made the room dark. Good breakfast.

Lovely situation, with v friendly and helpful staff. Rooms well equipped. Food average. Convenient place to stop, but in my opinion overpriced

The property is old but still in pretty good shape. Room was fine, nothing exceptional. Breakfast was included and was hot and very good.

Great stay food yum

Room was in bad conf

La vue est exceptionnelle sur les montagnes et le loch. Rapport qualité-prix moyen. Le souper et le service du restaurant de l’hôtel faible.

Lovely location and very convenient stop so close to Glencoe and Fort William.

Stunning location. Very friendly staff. Very old building that only had stairs. Lots of noise from other patrons.

Hotel was lovely however the restaurant service was poor, rushed and detracted from our stay. Would not dine in for dinner. The servers rushed customers to clear tables like a fast food restaurant.

Friendly and helpful staff. Lovely location with plenty of parking available. Breakfast was excellent. Room was clean and the bedroom cleaner was helpful and friendly. The floors are creaky in places as its a old building but this just adds to the charm.

Excellent staff and beautiful food.

Amazing spot along Loch Leven in Scotland. I stayed here just a night on the road from Loch Lomond into the Highlands. This spot feels historic, without a doubt. There are sitting rooms with gorgeous decor, a wonderfully friendly staff, and a great restaurant. This is one of those spots where you can check in, and just enjoy the space and not worry much about feeling like you need to find food, etc… I spent time before dinner in one of the sitting areas, doing a little work. then enjoyed some fish and chips with fresh, smashed “mushy” peas. And in the morning their breakfast was expansive and filling. I wander along the water and took in views of the loch and bridge. I think if I’m through this part of Scotland again I’d book a room with a view. Definitely would want to stay here again.

A beautiful setting located right on Loch Linnhe/Loch Leven. We stayed for one night on a trip from Inverness to Glasgow. A perfect place to rest, relax and dine. Be prepared to carry your luggage up stairs to your room, no elevator available. The restaurant provided a great evening meal as well as a tasty breakfast buffet. Highly recommend this hotel!

Nicely appointed room with a view of the loch, reception and restaurant/bar staff were extremely helpful and friendly. The restaurant was excellent, and would highly recommend eating there. I enjoyed my stay, the only down points for me were that the floor of the room above us was so noisy every time anyone walked around it was borderline annoying, even considering it is an old building! I’m not very fussy but the room could have been a little cleaner in the more difficult to reach spots

Because this is in an older building the floors are very creaky so we got woken up early by people moving around and the staff behind cleaning around 8am while talking very loudly

We enjoyed our stay at this quaint hotel. We were traveling from Glasgow to Portree and used this location as a stopover. It was perfect for what we needed, although the next towns are a bit further away. The hotel staff was super friendly while checking us in and booked us for dinner and for our complimentary breakfast in the morning. We went to our room, which was cute and very clean. It was small, but that is to be expected! The restaurant in the hotel was phenomenal and the wait staff were amazing. It was a great dining experience. Same carried over for breakfast. The selection was great and we filled up before our hike to Steall Falls that morning! It was a great stay for us!

Staff and rooms were excellent. Dinner in the hotel restaurant was very good.

Wonderful place to stay. I would highly recommend to anyone.

Beautiful hotel in a lovely setting with friendly staff

The building is OLD and needs a fair amount of updating and repair. Bath faucets were impossible to regulate between cold and sculding hot. Bed lumpy, floors uneven. Restaurant pricey and not very good food.

The food wasn’t as good as the last time we were here. And the breakfast buffet was luke warm and a bit dry The staff were lovely though . It is still hard to get heavy suitcases up stairs . I understand that the combination of Brexit and Covid has caused staff shortages but the overall managerial standard has slipped.

Beautiful room with a lake view. Includes breakfast as well which was delicious. Would highly recommend Yum Yum Burger food truck just across the bridge. A great guy offering great food for a great price.

This was my second stop out of 5 hotels booked this week, I stayed in the single room which was perfect for me. It was nice and clean and the little bathroom with a skylight was a quirky touch - it had everything I needed. The staff were lovely and polite. I had a lovely walk around the golf course next door at the evening which was nice. The food was gorgeous both dinner and breakfast. The views are stunning and made for the most picturesque sunset! It was very interesting to read up on the information provided about the hotel and the creaky stairs! So cool Would stay again if I was passing by again.

wonderful stay, great experience with a breathless view

The location is the best part about this hotel. Perfectly situated right by waterfront views. The bed was very uncomfortable with the mattress sinking in the middle. It wasn’t clear that we would get charged for any requests. I put a request for bathrobes and slippers in room when booking on hotels.com and at checkout was charged £50 for it- crazy! Wasn’t told about this charge, they were already in the room upon arrival and then just told upon checkout I needed to pay for having put the request in on my booking. It was taken care of by the front office after some discussion upon departure but not a pleasant experience for being charged for something most hotels provide and without ever being advised there’s an extra fee. Breakfast was just ok. We weren’t told we needed to sign up for a breakfast slot and by the time we got there they ran out of croissants. The evening tea and coffee in the lounge was a nice touch as were the board games the kids loved.

Felt like a castle in a small quaint town. The greeting from the beginning with a welcome drink was special. The windows open to allow the cool Scottish breeze into the room. The breakfast was delicious.

hotel Ballachulish has lovely updated guest rooms with comfortable beds and terrific baths. Tge check in procedure was pleasant and very easy. We didn’t have dinner so I can’t speak to that but breakfast was very nice. The views from some rooms and the dining room are extraordinary.

Stayed one evening, it was lovely. Only thing that would have been better if there was a small refrigerator and ice access.

Truly a really fantastic old style hotel. Mod cons but full of yesteryear charm. Great lounge and library. Just a real pleasure enhanced by the moody weather of glencoe. If you can’t stay here at least have dinner.

Lovely, charming hotel. Stairs are a bit creaky but wonderful overall. Great bartender.

Property was on a beautiful site. Very unique hotel with updated bathrooms. No air only plug in fans.

Nice location, quiet clean hotel. Hotel restaurant is good for dinner - and breakfast is very good, rooms are clean and comfortable. It’s an older building, but has been renovated and is well maintained. Our room had a view of the loch across the street. Plenty of parking and free Wi-fi.

Our stay was great.

Lovel room and view and ideal for the dog with plenty walks.Will be going back in Autumn

Cosy room with large bathroom. Beautiful views over the Loch. The restaurant was good; tasty food at reasonable prices We stayed two nights and on the second morning there were no yoghurts for breakfast but aside from that, it was great.

Beautiful hotel with a fantastic view of Loch Linnhe. The staff at the front desk and in the restaurant were charming and helpful. We didn't get everyone's names, but Johnny and Callum at the bar & restaurant were delightful.

Really enjoyed my stay. Hotel has clearly undergone a recent renovation and size and standard of accommodation was high. The old staircase is a bit loud and creaky for thise that may be light sleepers (I had no problems), but that comes with the character of such a beautiful old building. Staff were very helpful and friendly, although I did feel the hotel was somewhat understaffed for the size of the hotel. Breakfast was the only slight dissapointment with the self service buffet leaving food a bit lukewarm, albeit the selection on offer was excellent. I would certainly stay again on my next trip to the area.

Firstly, the staff was very accommodating when I requested a different room upon arrive because the first room to which I was assigned was directly above the bar and incredibly loud. They made up a different room for me which was much appreciated. However, overall I found my stay lackluster. The shower was impossible to adjust to make it spray downwards, and the water was a dingy brown color from all the taps. I was so exhausted I didn’t notice when I fell into bed the first night, but the next day when I returned to my room I noticed copious amounts of hair all across the top of the duvet, and it didn’t belong to me. Overall, if I had the trip to do over, I wouldn’t stay here again.

The hotel is beautiful. The dinner was fraught with staffing problems. There was dinner for a bus-load of people in the back room and not enough servers for the rest of us.

The food at the restaurant was really good and waking up the views just outside the hotel was really breathtaking

If you're interested in meeting Glencoe, the hotel becomes a great option since it offers a great breakfast and is just a few minutes away from the Glencoe trail. Despite arriving late, the hotel found a way to enable our check-in.

This is a real cute charming little hotel and well worth the money. Has a nice view of the loch (from my room). Staff maybe not so friendly as I'd have liked. Water in pipes maybe not super clean. No lifts, hotel is an antique. But a real nice place, would stay there again.

Kai in the restaurant was always very helpful. The guy always had a smile on his face! Great central location.

The staff is professional, helpful and very friendly. We had dinner and breakfast at hotel restaurant and the food was just amazing. Room and bathroom was spacious and clean. Very much enjoyed our stay. Will come back.

Great place to stay in the highlands

Very quaint location with excellent restaurant and staff. We enjoyed our stay very much.

Lovely hotel in great location. Staff very friendly and helpful. Excellent food

Creaky stairs for atmosphere - wonderful old hotel. Food was amazing and the staff all first rate.

Perfect place to stay! Jennifer was awesome and the chef was incredible.

We arrived late and had missed our evening meal. The staff went above and beyond for us and the kitchen made us soup and sandwiches. Excellent service. Thank you.

While the property was clean and well-maintained, there are a few things that could be annoyances for those staying here. First, there were 1 or more tour buses that come loaded with visitors every day around 5 pm during our 3-day stay. This made it somewhat difficult to make dinner and breakfast reservations. The restaurant was very noisy due to the number of tour group people. Breakfast was buffet style but good though very busy at 7:30-8:00 am. Second, the biggest problem was the lack of water pressure and hot water on the 2nd floor when the tour group guests took showers or used water, etc. Showering for us was not possible between 6:00-7:30 am. No hot water and not enough water pressure for the shower to work. In the mid-afternoon, before the tour buses arrived, there was plenty of water pressure and hot water. Traveling as a couple, we would stay again only if other options were not available.

Conveniently situated close to main sites in Glencoe.

Sunset was fabulous! My room is clean and very comfortable. Breakfast was yummy!

Charming older property sited next to loch, with gorgeous views of mountains and water. Friendly staff, impeccably clean, spacious room, comfy bed. A very pleasant stay.

We have a lovely, albeit short, stay at the Ballaculish Hotel. What a lovely historic building, the room was very nicely done and well-maintained, and the staff were all very friendly and helpful. I’d highly recommend a stay here!

Wonderful hotel in a great old building. The beds were very comfortable and rooms were equipped with all amenities. FISH restaurant served delicious food. Thanks again for a great stay!

This inn is located right on the water. Our room had a lovely view of the bay and was decorated nicely with a comfortable bed. The lady at the feont desk was exceptionally helpful and friendly and was the highlight of our stay (we never got her name!) The buffet breakfast in the morning was a great start to the day. You can't beat the scenery in this area, it is breathtaking!

I loved the beauty of the hotel, it still had it's historic charm with modern conveniences. Richard at the front desk was very helpful.

The front desk staff were terrific, wait staff varied from good to terrific. Our only negative was no lift, so handling suitcases was challenging for us.

I booked a standard room (not expecting a great view but the view I got was very disappointing, when I asked about a room change the reception Manager stated 'well you only booked a standard room' this room was substandard I had to pay an extra £20 per night just so I didn't have to look at green mould on the wall outside.The floors are so creaky we were woken up every time someone moved in the corridor or rooms above and below That said the rest of the staff were excellent and friendly and the food was good

Restaurant Menu was a little restricted (mainly Fish)

The building itself was magnificently charming, the staff was very kind, informative, and accommodating. Our diner with views of the beautiful setting sun over the loch was one of the most enjoyable diner settings I’ve had the pleasure of experiencing.

We ended up checking out within 30 minutes of checking in. We were booked in for 3 nights, however the room was dark, even with the lights on, room was small & tired and outlook from the window was of roof & pipes despite the beautiful location of the hotel. We felt that this was not adequate for a 3 night stay and were truly disappointed. A letter will be getting to the Hotels CEO as we ended up having to find another hotel, which proved difficult and costly due to it being Valentines weekend. Regards Graham Wright

No lift And we were on the top floor

Great place,and views and service!

Reception was warm and welcoming, the public areas were sumptuous although a Sunday in December was very quiet indeed. Loved our room which was quirky and had views in three directions. Not terribly spacious but comfortable. Bathroom was very clean and fresh and the bath comfy. Restaurant staff were attentive and the food was lovely.

Stayed for 2 nights early December. Staff were very welcoming when i arrived. Food was amazing. Great choice on the menu and good value for money. Room was clean, tidy and good decor.

Absolutely fantastic, the staff were amazing and very friendly going above and beyond to make sure we had an enjoyable stay. We will definitely be going back again

Fantastic location, amazing food and overall a great couple of days to unwind. Awesome surroundings. Staff were also brilliant and very friendly.

When I checked in there was an issue (light burned out in the hallway outside my room). Jhon was very helpful in first, trying to get it fixed, and then ultimately putting me in a different room. He was very professional and efficient. The staff and other guests were all respecting masking & social distancing rules, making it feel safe and comfortable. The rooms have clearly been given a recent upgrade and are very sleek and modern. The main areas should be next since they look a bit dated and worn (carpet, etc.). Overall a great place to stay for a few days!

Nice hotel

Lovely Location overlooking the Loch.

The menu clearly states vegan but on further questions to the chef this proved incorrect We had no option but to eat pie without pie crust very disappointed no sweet s available and no response from the hotel chain either Service staff were polite The hotel is overpriced in our opinion

The hotel was located in nice surroundings with a view of the Loch and the bridge. The hotel lounge had character and the staff were friendly and welcoming. The hotel had adequate parking facilities too. The hotel had Covid safety measures in place so made us feel very safe. The only thing that was missing..There was no coffee/tea condiments in the room even though a kettle was provided. This is something I would of expected as standard in any hotel.

Really comfortable 1 night stay at the hotel which has lovely lounge rooms. Squeaky old staircase was funny and quirky. The room was spotless and comfortable. The hotel felt really safe regarding Covid measures and social distancing. Lady at reception was so nice and helpful also. Would recommend a stay here.

Overall the Room was ok and the location is excellent. What let us down was the poor customer service. Especially at dinner during a Covid Pandemic. There was a weird queue system, even though you had to book a table and the staff wouldn't tell you what was going on. The front desk was unfriendly and was rude to a man who was looking for some food for his family. She told him the kitchen was closed, yet, we still hadn't placed an order for food.

owner or manager was very unfriendly, rude and unwelcoming

Good location.rooms clean and good facilities.excellent food

Booked a superior water view room. It was nothing like the picture shown..one very small window and very small in size although when questioning reception they said it was one of their larger room. It definitely needed upgrading in condition although it was clean and for one night was do-able. Restaurant/lounge was very good though.

Never again! The room was over the kitchens and the ventilators (taken from a 747!) kicked in around 6am until 9pm. The radiator was suitable to heat a small cupboard but for the room useless. Overall the hotel had a very run down an tired feel to it.

Our stay in Ballachulish was a one night stopover on a road trip - we were met with comfortable beds, good food and great service. The view was also spectacular! I only wish there had been an espresso machine rather than pot coffee, but that’s a minor thing.

Great location and friendly staff. The hotel has character but could use a refresh. The curtains in our room were badly torn, decor and furniture was straight from the 80’s.

Easy parking beside the building. Carpet in room needed replacing. Large room. Nice view of the loch.

Very nice room. Water coming out of faucet at sink and in shower was brown. This was not a pleasant thing to see. Also saw one of the water pitchers at breakfast that had a slight brown tint to it. Otherwise everything else was good.

We love the character of the building, dinning room has a great view of the water and sunset. Rooms were spacious, bathroom was a good size. Location was great, really close to the 3 sisters hike/viewpoint

Room is outdated. No air conditioning and traffic on the road and bridge is loud outside, so faced with the choice of either being woken up each time a car passes or shutting the windows and being hot. It would be nice if the hotel provided a fan in rooms that A customer could use to cool down and/or drown out the noise. Breakfast was very nice.

The hotel was nice but seemed a little run-down

The hotel was great staff and food great Thankyou Elizabeth and janes Walker

We booked this beautiful hotel to spend a weekend away. Sadly, an hour after our arrival I've received very upsetting news that my dad passed away and we had to make our way back home. We explained the situation to the receptionist and we couldn't get a refund back

Lovely place. Friendly staff, and all the old charm you could ask for with modern conveniences. We had a lovely time and would definitely stay here again! The food was delicious and the location perfect for exploring.

Stayed here for 1 night and get ready for a creaky stay. The building is very old and thus has lots of creaks especially the staircase. The bathroom was very slanted and felt like we might fall through the bath. The service was ok as was the food. They did run out of coffee at dinner which was a bit unusual. The bed was comfy and we had a lovely view across the water.

Great location for exploring Glencoe (5-10 minute drive) and Fort William (20 minute drive). The food in the restaurant is excellent and alcohol isn’t ridiculously priced. What was a letdown for us was the amount of noise the ceiling made when the people in the room above walked around.

Exterior and location is great and parking. Unfortunately the room was terrible. It was obvious the room had not had anything done to it in about 30years. The chairs were ripped. The hotel is in need of refurbishment and I will not be back until this is done. Not worth the money in fact not worth staying here at all. The plus points were the Barman was good as was the food.

The castle hotel is very unique and fun! I enjoyed the beautiful scenery. The hotel restaurant was good and I found it very nice to be able to eat on site with a great view. My room was very spacious and clean. I have no complaints about this very cool property. I should mention I also enjoyed the sitting room and the adorable cat residing in there.