Royal Orchid Golden Suites Pune

Calm n clean rooms..good n prompt service. Food too was 👍 good

Away from main city ,

The room and the location.

No cutleries in the kitchen.

Spacious rooms cleanliness

Bathrooms old fashioned

Spacious rooms

The property being old Maintenance to be improved

Overall best

Decent breakfast

Cockroaches in room.

Ok

breakfast is good

good hotel

staff was cooperative, room size was big

Rooms were not cleaned , Dental kit, Combs were used and kept as is for us to use AC in bedroom was not working Light was very dull very Old rooms , Quickly needs renovation Tata sky - no channels in Hall :( Room had another door which was opening in other guest room , which was disturbing through out the night , very risky and uncomfortable

Location

Smell

food and people

good

Location

Dirty and stinking old rooms.

Very good hotel. Breakfast is very good. Hotel room is enough space.

nothing

Clean, very comfortable rooms like home away from home in terms of an apartment concept and design. Location was close to where we needed to travel back and forth from and very pleasant helpful staff

Definitely need cleaner or brand new set of towels. Cane chairs in the balcony were dusty and needed proper cleaning . The safe in our washroom was faulty and wasn’t working at all.

Very average

Location

Food Quality and Verity.

Royal Orchid Golden Team is thief they have charged 3500/- Rs for snacks which is easily available in market under 300/- Rs They have charged 3000 Rs for the following snacks. 1 Haldiram Namkeen 25/- Rs 1 Snickers 50/- Rs 1 Old Monk 50g 1 Sprit 15/- Rs 1 Kaju 50 Rs 1 Pista 50/-Rs 1 Badam 50/- Rs

Excellent facility, hospitality and service

Tranquilo, fuera del ruido, habitaciones MUY amplias, con cocina, heladera, etc.... desayuno bueno, buan predispocion en la atencion

Breakfast was good

High price Old building Poor service

They cancelled my booking after I reached Pune. Very unprofessional.

Na

Na

Service was good and the staff too were good

Nothing

Check in delayed by one hour. Poor service throughout Untrained staff Duty manager promised discount to make up but even that wasnt given

The size of the room is great. The location is great. There is a good selection for breakfast. The staff is polite.

The cleanliness needs a lot of more effort. The furniture has seen much better times. The sofas in the room have become very hard as they are very old. Housekeeping needs to pull up their socks.

The bed was comfortable, food was tasty, staff was friendly

Lot of mosquitoes/insects at the entrance, bad smell in bathroom

Had a wonderful 4-night stay at The Royal Orchid in one of their lovely suites on the 8th floor. The rooms were spacious, super comfortable, and had everything we needed. What really stood out was the warm and attentive service, from the reception team to housekeeping, laundry, restaurant staff, and even the security guards . Everyone made us feel truly welcomed. The breakfast was fantastic too, a great spread with just the right level of spice to suit all taste buds. The hotel’s location in Kalyani Nagar was perfect, especially since I had a few meetings nearby. I’m really glad I chose to stay here. My mum absolutely enjoyed the experience as well! Big thanks to the entire team for making our stay so memorable. Keep up the amazing hospitality!

The room colors can be better or just better lightings. Overall great place to live at and great location withe good professional staff.

Did not get the opportunity to eat breakfast as we were late. Overall comfortable stay. Very supportive & courteous staff. Location is great.

The front office is not impressive.

1st issue: Some of my toiletry personal belongings were thrown to the dustbin by the housekeeping and I had to repurchase the things 2nd Issue: No AC was there in the restaurant, 3rd Issue: Multiple times, they gave me wrong bills which I had to correct. Finally, a bill which INR excess was charged and they refused to return, stating that they would adjust next time. They didnt even adjust the loss of my personal belongings. Name of the Manager was Prashant.

Room was not clean at all. There was some issue with the AC in the bed room since it was not cooling enough. I have not received the King bed even requested it in advance. I have been to this hotel multiple times but this time was the worst experience. Staff at the dinning hall (during the breakfast) was very helpful.

Very good hotel very good location close to everything including the metro station

Very good stay had a great time

No cleanliness this time. Lot of cockroaches in the rom.

We decided not to stay in future in this hotel and not recommending to our colleague and friends.

unprofessional behavior of the hotel staff.

Cozy n peaceful place… staff was cordial

Nothing

Room very comfortable and good size , good selection for breakfast , good location. Some staff confident and friendly , others need customer service training.

Some staff lack customer service skills , ie. lack confidence to interact with guests , so need more training. Other all good.

Breakfast was different variety everyday except for everyone’s favorite Idli was

The shower was fixed so not easy without wetting your hair or using showercap

breakfast

Room not clean enough, not deserving this price. Room is also old.