Alexandra Resort - All-Inclusive

We came to Alexandra for our honeymoon and loved it!! The staff were all amazing!! Cheeky, Ace, Smiley, Agustin, Anderson, Ayisha, and all other staff were so friendly.

This entire resort was phenomenal. The room was perfect for my family, and location was absolutely amazing. There were so many fun activities to keep us busy and the food was great. The real thing that made the resort was the staff. They were so welcoming and friendly, and truly made the trip so special.

Cheeky was the best! All the staff and bartenders were great. Best place to go on the island

Amazing experience. Excellent service especially from Cheeky and Wilkins.

My wife and I had a great time at our honeymoon. Great atmosphere all around. Thanks to cheeky! Making the night time entertainment a lot more enjoyable!

Overall great stay and vacation. Highlights were Silvie at the jerk chicken shack. Her food was amazing and she was always smiling and willing to help. Had that for lunch everyday of our stay. Beach was fantastic and overall accommodating staff. Some staff however not real friendly. Resort could do better with snack bar very limited choices. Restaurant options are limited and website oversells it. Food was good but very very casual not much upscale to the dining experience. Entertainment is less than average but it was something. Bathrooms near the main restaurant and pool could use much improvement. Resort was overall clean. Overall good experience but some things were left to be desired as mentioned. Silvie was the best and the resort should take care of her and make sure others learn from her! Sister property BlueHaven had good restaurants and nice property but man made beach in marina and tiny pool. Upscale feel compared to Alexandra.

Buyer Beware- My family had reservations booked with the Alexandra 9 months ahead of time and got a call 2 weeks before we leave that we no longer have a room available because of maintenance issues. The vacation was paid in full and we were told we could stay at their sister property The Blue Haven which is 15 minutes away and located on a man made beach. I’m sure it is a nice hotel, but we really wanted to stay at the Alexandra because it is on Grace Bay Beach. They are in the process of refunding our money, but now we are looking for another hotel and at this point, a lot of hotels are already booked, the standard rooms are taken, so we will have to spring for an upgrade to fit my family of 5. I feel like the hotel possibly bumped us to their sister hotel because they overbooked, but still unclear of the real reason. They did offer a 15% discount for the next time we come, but if they can’t honor the first reservation, why would we come back and stay at this hotel. This is our first trip as a family out of the country and we are looking forward to it, but it will not be at the Alexandra. Please be careful booking with this hotel, we had completely paid in full and got bumped 2 weeks before.

truly the best experience ever. cheeky and rash have such great energy!! wilkens is the best bartender ever!! totally coming back

Had a fun all-inclusive vacation with family on Turks & Caicos. Expensive but glad we got the opportunity to do it. Loved our accommodations, that the property is small and flat and easily able to walk everywhere. There was always plenty to eat and drink, and never went hungry. They stocked our refrigerator daily with water and soda, beer, and we could bring food back to our rooms.

Location was perfect. Service was perfect. Cheeky and the gang was very delightful Josue was great service attendant at the beach buffet breakfast staff above and beyond nice and friendly people. Bar staff was friendly and polite everyone on ground was very helpful . Will definitely come back and highly recommended to others. Our room location was perfect we hope to get that same room back again when we come back. Our daughter had an excellent time with the singers Tash and the other girl ..Dj was on point . Love all the activities on the ground. Being here makes you forget all about work it’s very relaxing. And it all bc of the hard workers and this resort policy… at lastly the food was amazing. Everything was very tasteful and flavorful

Great vacation. Food very good for an all inclusive and the staff if very friendly and accommodating. Did the sushi making with LenRoy Hill and Edna- it was a blast and very filling! We will come back

spent 9 days at the Alexandra resort through a COSTCO travel program. The staff was over the top friendly and welcoming. The beach is beautiful - we walked to a great snorkeling spot several times and rode the bikes provided at the resort to the sister hotel. ( it is not encouraged to take the bikes to the other resort - it is about a 4 mile ride each way) Our "garden view" room had a good enough ocean view and was spacious with 2 bathrooms and a very large balcony. The only reason not to give it 5 stars is the lack of a hot tub and yoga classes on the beach as other resorts have.

I had such an amazing time chilling on the beach, playing volleyball, and meeting all of the workers and entertainment crew. Huge thank you to Cheeky for making our trip truly memorable.

Cheeky was amazing! Lots of fun activities everyday and so many laughs

Best beach on Grace Bay. Not crowded at all during our week long stay. Our deluxe one bedroom was perfect for our family of four, well cleaned every day. Very laid back atmosphere, with happy and friendly staff. Sylvie had the best food for lunch at Irie Bites right on the beach. Service was great, shout out to Andersen for his attentive service and the entertainment team. We enjoyed playing games at the beach and ping pong with Cheeky. Bruno also made the best smoothies and specialty coffees at the Smoothie bar.

Our stay at the Alexandra Resort in Turks and Caicos was truly a beautiful experience from start to finish. The staff was incredibly accommodating and consistently went above and beyond to make our stay special. We were traveling as a group of 40+ guests celebrating a friend’s 50th birthday, and the team handled everything seamlessly. Their level of organization, patience, and attention to detail made the entire experience smooth and enjoyable for everyone. We also felt an overwhelming sense of love and connection from staff members who were from our home country—it was such a pleasure and truly made us feel right at home. A special shoutout to Sylvia, whose jerk chicken was absolutely on point every time! Cadet and Arnold provided excellent service throughout our stay, always attentive and welcoming. Bartender Kesha kept the drinks flowing perfectly and added such a fun vibe to our days. I also had the pleasure of enjoying an island rhythm massage, which was exactly what I needed to kick off my vacation—so relaxing and rejuvenating. The hotel itself was very clean, and we loved that the fridge was fully stocked each day. The rooms were nice and spacious, and the balcony overlooking the pool and garden was perfect for early, quiet mornings. We even kept our door open at times without worrying about bugs, which was definitely a plus. The resort is situated right on the beach and isn’t oversized, so the short walks to grab food, drinks at the bar, or get to the beach and pool were very convenient and enjoyable. The beach was absolutely beautiful—plenty of beach chairs and umbrellas available, and the sand was incredibly soft with no rocks, making it perfect for walking comfortably. The resort is very family-oriented, making it a perfect place to visit with kids. I would absolutely love to bring my son with me if we have the opportunity to return to Turks again. It’s also conveniently located about a short 20-minute drive to and from the airport, and close to local spots like Mr. Grouper’s and the Fish Fry, which made exploring easy. The only small downside was that there wasn’t much entertainment or music at the pool, which would have made the experience even more fun and lively. To all the staff members whose names I didn’t catch—you are truly an exceptional team. Thank you for making our trip so memorable. We can’t wait to return!

We had the deluxe ocean front view room. Very clean and spacious room, cleaning staff was very good and very tentative to any of our needs. All the restaurants were very good and the buffet breakfast was extremely good with an incredible selection of local foods. All the staff we dealt with very friendly and cared about the service we received. Highly recommend this resort.

We had a great stay at the Alexandria Resort, the food and drinks were good and everything was central to the beach. The staff was sweet including the servers at restaurants and Cadmiel

We stayed at the Alexandra Resort and had very mixed feelings about the experience. The biggest highlight is without a doubt the beach—it’s honestly one of the most stunning beaches I’ve ever seen. Truly breathtaking and the main reason this place is worth considering. I also loved that you can use the sister property, which was a great addition and overall a much better experience. Unfortunately, the rest didn’t live up to that level. The food was below average across the board and definitely not what you would expect for the price. What stood out the most—in a bad way—was the staff. The service was extremely disappointing, and at times it genuinely felt like a competition of who could be the rudest. It made the overall experience frustrating and far less enjoyable than it should have been. The resort is also very overpriced, but I understand that part of that is simply the cost of being in Turks and Caicos. Overall, the beach is absolutely incredible, but the service and food need serious improvement.

This is our third visit to Alexandra Resort in Turks and Caicos! It keeps getting better and better each time! I can’t say enough about ALL of the staff! You are ALL truly amazing people who go above and beyond to make vacationing there a true paradise! Everything was absolutely wonderful and we cannot wait to return to this beautiful resort!

My husband and I went to the Alexandra Resort in February 2026. The staff were all VERY nice and helpful. The room was nice. The pool was clean and it was a nice size. Our package came with a couples' massage and a sushi making lesson. The sushi lesson was fabulous. We had Edna and Lenroy as our teachers. They were fantastic. The table setting was beautiful. It was so much fun. The food was plentiful and good. You need to make a reservation for the nicer restaurants. I would highly recommend this resort.

We just wrapped up the most incredible 6-day stay at Alexandra Resort and ended up adding an extra night because we simply didn’t want to leave. From the moment we arrived, everything exceeded our expectations. The service was truly amazing — every staff member was welcoming, attentive, and made us feel completely taken care of the entire stay. The food was also outstanding, with so many great options each day that we looked forward to every meal. Our deluxe room had just been updated and was absolutely beautiful, with the most stunning views of Grace Bay Beach. Waking up each morning and seeing that crystal-clear water was something we’ll never forget. This has officially become my favorite place on earth. The combination of the gorgeous beach, incredible service, and amazing food made this trip unforgettable. We can’t wait to come back!

The Alexandra Resort is amazing, the resort is beautiful, our room was amazing. The food, entertainment and staff were awesome. Lots to do and the beach / water is amazing, you need to experience it for yourself.

We had a great experience, The food was amazing,especially the steak at black rock…the chef is the best at doing steak

Sadly, we are leaving today but had the absolute best trip! Everyone was so friendly and helpful. Jerry and Rodson were the first and last people we saw and we so helpful and friendly. Food was amazing and the views were breathtaking! Will definitely be back!!

My wife Luisa and I had another excellent experience at our favorite resort in Turks and Caicos. The staff was amazing and we have become friends with many of them. Some of the friendly and amazing staff are as follows: Shamika, Rosalinde, Cheeky, Judy, Early, Razor, Kimron, Christina, Ricar, Ramon, Majorie, Colby, Andreas, Michael, Farah, Gloria, Miss Lill, Stephen, Ace, Romaine, Barbie, Tash, Coco Mary and Diebon.

We were really looking forward to our stay, but unfortunately it fell below expectations. From the start, we had trouble with the check-in process, which set the tone for the trip. For $1,100+ per night, I expected a much higher level of service, organization, and overall attentiveness. The dining and activity options were also underwhelming for a property at this price point. There simply weren’t enough quality choices to justify the cost, and nothing felt particularly elevated or exclusive. There are nearby properties at half the price that offer very similar amenities and experiences. Overall, this resort did not deliver the level of luxury or value we anticipated. I would recommend saving your money and booking elsewhere.

Just returned from a wonderful week-long stay here with my family (kids ages 9 and 6). The resort is stunning, on one of the most beautiful beaches I have ever seen. The rooms are absolutely perfect for families. We did a deluxe one bedroom garden view and it was perfect! Kids had plenty of room to sleep on the pull out sofa bed and roll away bed in the living room. We had two bathrooms and a washer/dryer in the room which was a game changer for a family with young kids! We spent most of our days bouncing between the pool and beach and my kids were in heaven. We did do the 1/2 day snorkel trip with the Caicos Dream Tours - huge highlight as well as one day at the sister property which was fun but we didn’t feel we needed to go back. The staff at the Alexandra were incredible. Very friendly, kind, and helped us with whatever we needed. Big shoutouts to Ayasha who took fabulous care of our kids at the kids club, Sonise a great server at the truck stop, and Wilkens and Farrara who were great bartenders at the pool and beach bars who provided excellent service. My only wish is that they started the family entertainment just a bit earlier than 8:30. My kids really wanted to stay up for the family night activities (movie night, karaoke, etc) but they couldn’t stay awake that late to enjoy it. Shifting it to 7:30 or 8 would be helpful for families. Our only hiccup was at our departure. We scheduled a taxi for 8:30 am to get back to the airport and they did not show up until 9 am. Not the fault of the resort but maybe budget in some extra minutes in case this happens to you. Overall we absolutely loved our stay and will be back for certain!

It was really good I loved the food and the service was good! I loved Cheeky, Tash, and Mary at the smoothie bar!

I didn’t have a single complaint while staying at Alexandra. Everything about it was amazing, the view on the beach was beautiful, the staff was awesome they welcome you in like family Cheeky, Tash, and Kimron were all amazing. It was sad to leave.

Amazing experience. Big room very nice balconey. Food was spectacular with several Great choices. All staff friendly, helpful and engaging

Best family trip we’ve had so far. All the staff was extremely helpful, friendly and kind. All the restaurants were the best food I’ve had. Cheeky & Valery at the beach, Shaq during the events and her amazing singing talents. Mary Cryss at the coffee bar. Skyers in the bar. They all made it a 10/10 experience and we will definitely be coming back as many times as we can. Well worth the price

Our entire extended family had a wonderful time! So relaxing, many delicious food choices for everyone! Rooms were comfortable and very clean. Got some great pictures from hotel photographer Natalee, who was so nice! We did kayaking and fishing trip, both were fun. The water is amazing

Not a True All-Inclusive-Overpriced for What’s Offered This resort should not be marketed as a true all-inclusive, for the price charged, the experience falls well short of what most traveler would reasonable expect. We were a group of 14 that travels every February to an all inclusive resort. We were excited to travel to this resort and had high expectations, based on the price and the fact that it is marketed as an all-inclusive resort. Unfortunately, it does not meet the standards one would expect for that designation. The resort only has two restaurants, which severely limits dining options, especially for longer stays. The resort also only had one bar and it was outdoors. While we were there it rained and we were unable to go to the bar since they didn’t have any coverage for their guests. This is not what most travelers expect from an all-inclusive experience. The resort also advertises premium bedding, which was not accurate. The bedding was very basic and did not match what is shown or described in their marketing. There were limited daytime activities such as trivia and a foam party, but there was little consistency in daytime programming. Evening entertainment was minimal, consisting of an DJ and karaoke only a few nights. For a resort calling itself all-inclusive, this is a major omission. Overall, I don’t understand how this property can justify charging the amount it does while offering so few amenities and experiences. The location was beautiful and their beach front was beautiful but the lack of dining variety, activities, and entertainment makes it feel more like a standard hotel than an all-inclusive resort. If you’re looking for a true all-inclusive experience with amenities, activities, and entertainment that match the price point, this is not it. P.S…. I can't say enough about the staff though. Everyone was so friendly and accommodating

My family and I stayed at Alexandra Resort in Turks and Caicos in the beginning of January. We traveled from California, and arrived on a Sunday. Alexandra Resort is only about a 15 minute drive from the airport, and you can pay for shuttle service upon arrival ($15 USD per person). When arriving to Alexandra Resort, you instantly feel relaxed, comfortable and a boutique style vibe which we LOVED. The resort sits directly on Grace Bay, so you get the pristine white sand, and clear-turquoise water that it's famous for. The resort is relatively small so AT MOST a 5-minute walk to the beach. Our room was a bit closer, so it was around 2-3 minutes. During our trip, 2 out of the 6 days had spotty clouds and showers (only 10 minutes at a time MAXIMUM), which we heard was VERY rare for January. Although there were showers, as soon as the few clouds would pass, the sun would come right back out and the temperature was perfect. In terms of the room itself, it was recently renovated and had a pool view. The room's vibe was a good mix of modern and beachy. We had 4 people in one room (king sized bed and queen pull-out couch) and it still felt very spacious. It featured one full room, 1.5 bathrooms, full kitchen and patio on the ground level. One of the few complaints we had was the very hard mattress on the king bed. We didn't notice it much for the first 2 nights but then it became really apparent how uncomfortable it really was. Another small complaint we had was the lack of outlets to charge devices. We each had a phone, we had a speaker, and a portable charger, so we would take turns in order to charge everything. But overall the room was very pleasant. Food at all-inclusive resorts is a popular topic, as they are notorious for being not very good. The food at Alexandra Resort was overall a solid 8/10. The breakfast buffet was our FAVORITE place we ate and begins around 7 am. Definitely a 10/10. If you have the chance, TRY THE OMELETTE! The buffet features Caribbean staples, American favorites, along with other options as well! Shout out to Early, the sweetest hostess at the buffet! She took the time to learn our names and greeted us or came up to chat every morning. Angela makes the best lattes at the coffee bar inside the buffet! And Marjorie was very personable and made us feel welcome! Good sushi at Fish Deck, and the fish tacos at the truck stop are SO GOOD! We totally enjoyed the lunch trays that you can get near the beach, they had really good Caribbean-style chicken, fish, mac and cheese, and corn! Black Rock Grill is definitely worth checking out, and was the perfect "last night meal." Make your reservation ahead of time! We also took the 15 minute shuttle to the sister resort, Blue Haven. We made a reservation at Fire and Ice, which we thought was just okay. Although, the espresso martinis from the nearby bar were pretty good. On that note, there were no complaints about the drinks, they were great! We loved meeting Farrar who was the beach bartender during our stay, super funny and very welcoming. Get the mojito and the piña colada with a shot of rum for sure! Chairs on the beach fill up fast, especially the front row, so we recommend going pretty early. we did want to try the pool, but the water was pretty chilly. The beach on its own was stunning! (See photo below) After it had rained it was pretty windy, so the water was slightly choppy one of the days. There was daily entertainment, karaoke, trivia, a foam party etc. Although there is entertainment, the resort is still very relaxing it isn't much of a "party resort." The spa was super relaxing! I enjoyed my facial, and my family thought the massages were good. Overall, we LOVED our stay at Alexandra, we want to come back soon! If your looking for a stunning, relaxing all-inclusive with a boutique feel in Turks and Caicos, Alexandra is it!

We travel a lot. I thought people were being uppity when they said staff here weren’t friendly here but please hear them. Go elsewhere. We felt like an inconvenience the entire stay. We leave in two days and it’s the first time I’ve wanted to leave vacation early. You feel like you’re inconveniencing any staff by asking simple questions let alone for anything. I am a people pleaser and I had so much anxiety the while staying here. Boyfriend spilled water at breakfast, it was treated like he’d caused so much trouble simply by needing to be mopped. At the bar, we were asked- not nicely- where our bracelets were, then asked to go to the table if we wanted to eat food also- despite being a fixture here the entire stay. It was said as though we were an annoyance. This was after a day where we had to walk three miles after a taxi provided by the front office dropped off at the wrong location entirely. We will never stay here again. Wind was awful, no guidance on how to do anything regarding anything on the resort but god forbid you ask questions- GO SOMEWHERE ELSE.

Staff is welcoming, friendly and helpful. Entertainment staff were excellent and a lot of fun, especially Cheeky and Tash. The band and singers were amazing. Location and grounds are beautiful. The beach is beautiful and food was very nice. Chef Keith went out of his way to accommodate my wife’s food allergies. Our room was lovely and kept immaculately by Renate during our stay. All inclusive included a well stocked snack area and a coffee, smoothies and ice cream bar. Bring suntan lotion and a happy attitude for a wonderful Vacation ❤️🌞❤️

Just returned from a fabulous stay at the Alexandra. We were there for 10 days. Let me start with the staf. Thye were totally amazing... not just a couple staff but all staff. They went out of their way to make your stay amazing. The food was great every day from breakfast to dinner. The beach was amazing as I give this 5 stars to Aruba 4 stars for a beach. The grounds are immaculate. People say the mosquitos are bad.. NOT! I got ne mosquito bite in 10 days. The xcursions are great to book at the Alexandra. If you have a family with kids, there is much for them to do. I watched their staff that do baby sitting, they were great. I will be back to the Alexandra. I usually do not go back to a place where I have been to.. But I will return here.

I’m so disappointed in this hotel. Came here for a week in Nov 2025 and everything, except the food and view, was terrible. Let’s start with they put us in a room with an EXTREMELY loud air conditioner. Every time it came on, we would wake up and have to go back to sleep. Then we found out the next morning that we were next door to a room that was under renovation when we were awaken by hammering and drilling at 8am. Pissed. They moved & upgraded us but it took us complaining and an entire day to find us another room as of the resort was packed. They didn’t come help with moving our bags either. Deluxe Studio shower barely fits one person comfortably and I’m fairly thin. Then they put an awkward window in the shower that is slightly see through. Service is basically nonexistent all over the resort, from the beach to restaurants to the pool. No one comes and asks if you need help, drinks, towels, umbrella assistance, nothing. Employees barely speak to you in passing. I honestly don’t know how there were so many reviews about how great and hospitable this resort was but then again majority of the reviewers were white so maybe they were treated differently. Our first night we asked for extra pillows, never came. Our 3rd night asked for extra sets of towels, never came, called twice. 4th night they said the dryer was giving them problems so no wash cloths. Drinks sit around the pool until the next morning. Used towels sit on chairs all day at the beach and pool. We were out after the entertainment around 10-11 and pool still had drinks sitting on the tables. Most days towels ran low even though the resort wasn’t packed. “Snacks” consist of a multipack box of chips, sandwiches, salads, whole fruit and scones in the afternoon. That’s it, that’s all. And the first two days the chips had the same 2 bags of hot Cheetos no one wanted until I asked if they planned to restock. I tried every coffee on the menu and all were absolutely awful. Smoothies are just fruit juice. Daytime entertainment is basically nonexistent, they play one game at the beach then all hang out in the corner room with characters on the windows or at Blue Haven. We asked if they were going to come play volleyball during the scheduled time and they looked at us like we were crazy. They also share the entertainment team with Blue Haven which is ridiculous. They have the entertainment groups do all the night shows so it’s not great and again, ridiculous. When you ask people for drinks at the restaurants they act like it’s a burden and purposefully avoid coming by the table. All our empty cups or plates stayed on the table until we called someone over. You never saw management walking around, they were in the closed office everytime we came to the lobby. Our last day they had a tour group come of travel agents, greeted them with drinks, towels, and cookies. Ask us how we were greeted our first day lol WE WEREN’T! Then it was just enough cookies for the agents, we went over to get one and it was empty with no refill in sight lol this resort is terrible, DO NOT WASTE YOU’RE MONEY. The sales manager I talked to on our way out the hotel expressed that she would reach out to me to hear my concerns, gave her my info, but here we are over 3 weeks later and no call or email. Quit giving this resort your money, especially is you are brown.

Resort was beautiful. Staff was incredible and very friendly. Had a perfect relaxing vacation. Definitely will be returning.

Incredible week on a beautiful island! The staff at the hotel is so friendly and helpful from checking in to leaving!!!!

We spent a fantastic week at Alexandra. The beach is beautiful and we enjoyed it every day. We had a two bedroom ocean view for 5 adults and one child. The apartment was well appointed and the ocean view balcony gorgeous. Food was ample and good at every dining option and staff was friendly and accommodating. We would definitely return.

My husband and I just returned home from our babymoon at the Alexandra and we cannot say enough good things. Everyone was exceptionally nice, the resort is very clean and well maintained, our room was large and comfortable, the food was really good! We have to give a huge shoutout to Lenroy and Edna at the Fish Deck restaurant. We took a sushi making class with them and they went above and beyond! Lenroy even made us a special dish from his home country of Jamaica the next day, coming in early to work just for us. We’ve been to several resorts and have never had service as wonderful as we have had here! 5/5 definitely recommend!!

I was very pleased with my decision to stay here. The all inclusive “two hotels” and meals and drinks at both places is great. All meals were delicious. My room was very comfortable with a partial view. The Beach access is great here and it is a good stretch for beach walks! Each hotel is beautiful and staff is very attentive. I would absolutely return. The island is beautiful.

Went on a family trip to the Alexandra over the new year’s holiday. The resort and staff were absolutely amazing and treated us like family. Cheeky who helped out with the entertainment on the resort was one of the best dudes I’ve ever ran into. His hospitality and kindness is truly something special. He needs a raise asap!

Great experience! Excellent food, superlative service, and overall outstanding resort. I recommend to come here for your next trip to Turks!

Resort is nice, removated rooms are beautiful. Kitchenette with washer/dryer in the room is a plus. Very comfortable bed. Would like to have room service or in-room snacks provided. All inclusive however some of the entrees have an additional charge. Staff is pleasant, you ask when you want something and are very accommodating. Easy to make dinner reservations. We mostly ate at the steakhouse or fish restaurant, meals were very good. One experience at the food truck dining area was not as great as rest of the resort, staff was not as friendly as other areas. Beach chairs available however you need to be down by 6:30am to get front row, otherwise by 9am to get 2nd or 3rd row. Trivia on the beach is fun and relaxing. Family resort with not many kids when we were there and all were well behaved. There is one bar area in the evening. An additional bar or more bartenders with more seating would be an improvement. The jerk chicken lady "Sylvie" made amazing chicken, we ate there everyday for lunch. (Would love if she offered a cooking class) Breakfast buffet is good, omelet station is nice (thank you Yanique). Farrar and Kaelyn are great bartenders, very helpful making drinks with less sugar foe diabetic diet. Other favorite staff are Miliane at breakfast, Roseline at breakfast and lunch. An ice machine would be an welcome addition as you cant get ice until 11am when the bar opens. Fill a large insulated cup when you leave the beach for the day and store in your fridge overnight. Bring bug spray as 3 out of 4 in our group were bitten up by tiny sand flies that you never see or feel until you have big itchy welts. Benadryl helps with bites. Lobby helped arrange transportation to Salt mill shopping area for souvenirs. Some say you can walk however there is no shade and kind of confusing route so we were happy with a taxi. We took the shuttle to blue haven for dinner at fire and ice. Beautiful resort also but the beach at alexandra is the best. The beach and clear water are really what make this place special.

One of my best all inclusive vacations.The resort was small but the service was excellent.The resort had everything.Great staff great food ,amazing drinks, helpful staff.Felt like family.Would highly recommend !2 resorts for price of 1.

It was so much fun and had the best time! The staff was awesome and so fun and personable. Cheeke, Judyann, and Ronald made it the best!

My husband and I just returned home from this wonderful resort, our third visit within a year! We absolutely love it! Grace Bay is a gorgeous white sand beach with clear, blue water. Hardly any seaweed, incredible snorkeling and opportunities at the resort to enjoy many other water activities. Our room selection was a One-Bedroom Deluxe Garden Suite with partial ocean view. It was lovely with a kitchen, washer and dryer, 1 and 1/2 bathrooms, large, beautiful balcony with table, chairs and two lounge chairs. The bedroom was well appointed and the comfortable bed and pillows made for a good night's sleep. The air conditioning in the room was very comfortable, and our clothes and the rooms did not have the dampness encountered in other Caribbean resorts. With Alexandra being all-inclusive, the dining was delicious, with different options and the drinks were delicious and plentiful! However, what makes the Alexandra very special is the incredible staff! There is a welcoming culture of excellence, which is evident in every employee! Everyone there is so gracious, helpful and friendly! I must give special, heartfelt accolades to Marjorie, who worked the breakfast shift at Asu restaurant when we were there. She remembered us and gave us a big hug every day. She found out that my husband didn't want any fanfare for his Birthday the previous night at dinner. She said that everyone needs to celebrate their Birthday with a gleam in her eye. Later, we heard a chorus of Happy Birthday from the wait staff and a lovely Happy Birthday plate with delicious cakes was presented to him! He was thrilled! Over and above!! We were welcomed every morning at breakfast by friendly Miliane and Ferrar, Keisha, Skylar and Leo provided us with delicious drinks at the beach and at the main bar of the resort. At the beach, a lovely lady provides the best lunch around with jerk chicken, ribs, rice and beans and a salad! Delicious!! In all, it was a perfect vacation and we look forward to returning to our magnificent island "home"!

I went for a girls trip and had the best time! Everyone was so friendly and welcoming, and the island felt really safe to visit. Shoutout to Judyann, Ronald, and Cheeky for being so kind and helpful! The food was delicious with a ton of variety and our room was breathtaking. Will definitely be back and can’t recommend it enough!

I haven't experienced this level of unfriendly staff before on a resort. From the front desk/lobby to the restaurant staff. No one seemed to want to go out of their way to accommodate my party. Every day food was limited or options not available that were on the menu. I was told that I had a renovated room only to walk in and immediately see it was not. The bathroom shower was disgusting. Drywall was in need of repair on the side of the tub. One of the sinks was clogged therefore water just sat in it. The other sink's pressure was low as was in the shower. The hot water would get cold after 10 min and the water pressure would decrease to a drip while showering. For the amount of money spent, this resort was NOT WORTH IT. I plan on coming again to have a better experience of Turks & Caicos but I will not stay at The Alexandra.

Just spent 6 nights in a newly remodeled oceanfront suite in the Chelsea Building. The room was very nice and spacious with a gorgeous view. The beach is second to none. Beautiful clear water and soft, white sand. The food was good, especially the jerk chicken and rice and beans at Irie Bites daily for lunch. There isn’t a buffet for lunch and only a few nights out of the week they have a buffet. The resort could do a better job at communicating where different food is being served. They had a Caribbean night with all the food outside. We sat in the buffet area to eat our food. Find out from our guests that they were making pasta in a separate location. I had been looking for pasta all week and it’s not on any of the menus. Majorie in the buffet is a true gem. She is so sweet and constantly moving about making sure guests are having a good experience. I’m an animal lover, there are some cats on the property that are hungry. I packed small cans of cat food and fed them whenever I would see them. There is a small gray and white one that hangs in front of the Chelsea building in the grass looking towards the beach over by the fish house. If you call her she usually comes, please feed the kitties. There’s also a sweet dog that roams the beach. He likes a ham and cheese sandwich. The resort should supply these animals with a food and water station.

My wife and I had the best experience at the Alexandra Resort. The staff were amazing. All were so kind and courteous. We actually made some great friends while there. The food and entertainment was awesome as was the beautiful Grace Beach. Can't wait to come back to TCI. What a beautiful paradise.

The resort is spotless and the staff is very friendly and helpful. We had an ocean view room and it was a very nice suite. We ate on site and all the restaurants were very good. (There is an upcharge for Tenderloin Steaks and lobsters - which we had no problem paying for). Housekeeping did a terrific job in having the room cleaned daily and stopped later in the day to provide extra towels if needed. Shout out to Miliane, Kaelyn, Skylar, Tash, and Farrer. We had no issues getting chairs by the beach daily. There is nighttime entertainment but it's pretty much wrapped up by 10PM. We walked the beach and felt Alexandra had one of the most nicest beach areas. Our only suggestion would be to put on more bartenders at the bar during the evening as it took a little time to get drinks and it did get crowded at times and to have ceiling fans installed at the restaurants. We would definitely stay here again without hesitation.

We had a great time! But what made our time truly wonderful was the staff. Coco and cheeky were amazing. They truly made our time there enjoyable!

The location was stunning. Beautiful beaches and water. The rooms were neat and clean. Ours had a washer and dryer. The staff was friendly. Nice little place for a family friendly getaway. Go say hi to Cheeky and the other entertainment staff.

First I would say that the text and gallery pics website are misleading. It states Alexandra experience includes: water trampoline, tennis and pickleball, all of which are at the Blue Haven, not Alexandra. The shuttle was frequently at max capacity leaving people to wait an hour, or have to get a taxi. The chair pads at the Blue Haven are woefully inadequate for the hard wooden chairs compared to those at beach at Alexandra. The food was mediocre though I suppose for an all-inclusive it's expected to be average. At the Fish Deck we received the wrong orders and overcooked fish. At Black Rock Grill, we were engulfed in smoke when steaks were presented. I get that it should be a "wow" feature, but the pans are too hot to bring to a table with a sizzling steak which spattered oil on us. The rooms were fantastic, spacious, clean and modern though the floors could use a wet mop mid-week as our bare feet got dirty walking around floors. The refrigerator replenishment was fantastic and the rooms were made up beautifully each day. Easy fix: please add hand soap to the sinks in the rooms. The entertainment was a pleasant surprise with a nice variety. The staff that runs the trivia and pool games were terrific, however, the music/volume at Blue Haven pool is too loud for that small area. The fitness center at Alexandra was good. The pool at Alexandra was dirty most days, the Blue Haven was so much cleaner and more beautiful. The ability to book a massage could be improved with online scheduling. Overall the Alexandra could use some landscaping improvements. Compared to the Blue Haven, Alexandra looks like the poor sister resort. For the price paid, I would not return.

Visited the Alexandra for a 6 day getaway. Beach is beautiful, room fantastic. We had an oceanfront with balcony on the 4th floor. There is an elevator. Shows at night are cute and enjoyable. Staff very friendly and eager to assist. Special shout out to Mustafa, Marjorie, Cadet, Milan, Augustain, Milainie. Food is abundant and varied, but unremarkable. The website menus are outdated and incorrect. Tips: Go down early (7am) to stake out a lounge, put a towel on it to save your spot. If you want to be part of the beach activities, sit in front of the beach bar. Make reservations at the specialty restaurants when you arrive. Suggestions: Chairs on the beach as well as lounges; a magnified make-up mirror in the bathroom; Ice Cream/Smoothies bar open until 10 PM instead of 9 PM; Daily activities posted on the Hotel TV screen.

We had an amazing stay at the Alexandra Resort in Turks and Caicos. Beautiful beach, great food, and wonderful service all around. A special shoutout to Cheeke—our entire group absolutely loved him. His energy, kindness, and fun personality made our trip unforgettable. Highly recommend!

I will start by saying the only reason I am giving this 2 stars is because of their sister property Blue Haven. I wish we had stayed there instead. Blue Haven was magnificent - friendly staff- beautiful grounds and amazing food. I will start by our first night there. Our room was on the ground floor right next to their entertainment. It was so loud that the walls were vibrating. With 2 toddlers it was impossible to get them to sleep. We asked to change rooms to a more quiet part of the property. They were kind enough to show us another room. When we walked into the room there were 2 employees sitting in there in the dark. No explanation was given. The staff member who was showing us the room said he’d make sure room was checked and cleaned before we moved in the following morning. Fast forward- next morning they tell us that room isn’t available. After repeating we were told that room was confirmed they agreed to give us that room. When we walked in with all of our luggage- we found open half empty beverages in our refrigerator. Not only that there were no amenities. No soap- paper towels or sponges in the kitchen. Closets had no hangers - tvs didn’t work. No pillows or blankets for the pull out bed. I will move onto the food. I don’t understand how anyone gave it a good rating. For the amount of money we paid-It was terrible- hard to find anything we could enjoy. We thought they had several restaurants. They have one outdoor restaurant and they change the name to whatever meal is going to be served that night. Again- every meal was subpar. Thank goodness we were able to take the shuttle to Blue Haven. It was like night and day- a completely different vibe. The staff were so friendly and accommodating. We found the staff at The Alexandra to be so unpleasant and unhelpful. Last remarks- we chose this resort because we were told it was kid friendly. There was nothing available for the kids. The kids club was closed for renovations- we weren’t told that. The website showed a trampoline in the water. When asked we were told it broke. No shovels or pails etc for the kids to play on the beach. Blue Haven had all of that and more. Don’t waste your money at the Alexandra. Only go to Blue Haven.

Awesome experience. Would do it again! Food was great and the staff was amazing! The beach had everything to offer and overall was a great time

Benny on the beach is the best! Super cool dude! You rock my brotha! See you next year! Hdhdhdjdjjdjdjdjdjdkxjjdjdjsjzjdjdjjdjdjdjdjdjfjcjfjcjxjdjdjjdjdjdj

The most amazing experience especially with Cheeky, Rhazzor and Farrah made the experience amazing, would definitely come back

First trip to Turks and this boutique hotel was just perfect! The beach is pristine. Shout out to the entertainment crew - Tash and Cheeky. And, to Sylvie- her jerk chicken recipe was just amazing! We’ll be back for sure!

November 2025 Beach is top notch and room clean…food is decent but lacks variety and buffets definitely can improve. Gloria and JudyAnn from the breakfast and lunch area provided amazing and friendly service which other staff should learn from. Kids Club was closed for renovation and the temporary activities lacked creativity.

Alexandra resort Beach is amazing, clean and water was beautiful. We received service from Gloria at breakfast and lunch and she was so professional and caring about our stay. Always a smile on her face and very caring with out 2 little ones.

The resort was wonderful. The staff was amazing. Food was delicious. Shoutout to Shaq,Tash,Barbie, Lettuce and everyone else was amazing!

Greatresort and great deals esp for week 7 feb 14 to feb 21 on red week from timeshare owners…there are very few time share owners as resort has bought back most of time shares Georgeous well run property

Worst experience ever for the price. $1300 a night, no water pressure at all. The shower drips water, and it takes 5 solid minutes for hot water to start. The wife and granddaughter threw up all night after eating at the truck stop, the food was cold and under cooked, we left because the rest of the food took 40 minutes and it still didn’t arrive at table. The rest of the time we couldn’t get reservations at their other restaurants. Never again!!! Never Not worth the $1,300 a night.

Very beautiful place on GRACE BAY, WE LOVED OUR STAY. It was great to go between BLUE HAVEN! The staff is fabulous and friendly and also very welcoming.

Great Resort, Friendly staff, and Amazing beach... they paid attention to every single detail! Thank you again foe the experience.

Amazing resort and people ! And staggering! Memorable vacation 😍 .... we will definitely come back ... had soooo much fun

Overall Alexandria exceeded our expectations especially with the taste of the food and the friendly staff. We stayed next door at Beaches last year which failed to meet our expectations. We love the beach here so we came back to try a different all inclusive resort. The positives start with they have a friendly and attentive staff. The food tasted great. The beach chairs were cushioned, very comfortable and most importantly were available. All this we did not experience next door at Beaches. The room was very large and comfortable with a washer and dryer which is really a game changer. The negatives, they make you wear a ribbon/small key card on your wrist that you can’t remove. I found this Bizarre and unbelievably annoying. The beach towels are not brought out until 8am and sometimes much later. As good as the main meals tasted, the deserts offered left a lot to be desired. When we come back, Alexandria will definitely be our top option for all inclusive. They might not be as grande and luxurious as their neighbor, but it beats them out in all the right places.

So let me start by saying the staff (90% anyway) were a 10/10. I want to give a shout out specifically to Majorie, Wiley, Rosaline, Mary Cryss, Sonise and Madeline. They went above and beyond in their service and I was so grateful to see their smiling faces everyday. 1) Rooms; So our 1st room smelled of mold and mildew and looked out at weeds. They did move us luckily to another room which was much better. However there were NO LAMPS in the room which was extremely annoying. I asked for a lamp to I could read or see at night and was told by the front desk that "These are timeshares so we are not able to bring you a lamp" However we did get a knock on the door 2 minutes before checkout with lamps in hand (No bulbs though) which was pretty funny. The best part of the rooms were how incredibly clean they were. The housekeeping staff was a 10/10. The rooms were fully remodeled however there was NO HOT WATER. Lukewarm water at best. Apparently that was how all the rooms were in the entire resort per other guests. There are washer/dryers but no soap so bring your own. 2) The food was maybe a 3 our of 5 at best. When ordering lunch at the Turquoise Cafe we never, not once, had the food come out correctly. Pretty much any change in the order came without the correct change. They ran out of Coconut milk for the coffee on the resort so that was not available for the entire week we were there except the 1st day. 3) The gym was pretty sad. It was dirty, there was no sanitizing wipes to wipe down the equipment, which clearly hadn't been cleaned by staff for some time. No towels available and no water available. They should invest in a water filtration system so they don't add to the plastic bottle usage/garbage epidemic on the planet. We did mention all this to the front desk but they didn't do anything. We had to ask several times before they finally got some water in there. The equipment was just ok, but it wasn't set up in the space very well thought out so it was awkward if there were more than 4 people in there at any time. 3 of the 6 cardio machines didn't work or work properly. 4) The lobby is sad and depressing. It didn't not give a very good first impression when driving up or checking in. The bellhop was great, handed us a cocktail while we waited for our turn and was very friendly. But the entire complex had a kinda 3-star-at-best feel. My understanding is they have recently been doing a lot of remodeling so maybe it's just a little tired from all the work. Hopefully the lobby gets a refresher at some point too. 5) Events and beach was great. The staff was awesome in engaging with the guests with games, and different kinds of activities. There was a lot of beach chair so even though there was a lot of people you could always find a good chair. If you have kids (we don't) this place is good. But while we were there, there were several guests who clearly traveled together and they just let their kids run rampant. I blame the parents for their behavior, which was not good, but it was pretty annoying most of the time to have a bunch of kids running around with zero supervision. All in all, we had a great time but the one thing that saved this trip for us was being able to go to the sister resort, Blue Haven. That place was a 10/10 and we would only go back to that resort the next time we head to Turks and Caicos. I will be writing a separate review for them and their AMAZING staff, food and facilities. (Huge shout out to Gillian, she was THE BEST!!) If your looking for a 5-star resort, head to Blue Haven. If your looking for a peaceful vacation with good food, and beautiful facilities, head to Blue Haven.

Five childhood friends and I celebrated our 60th birthday at the resort. It's a quick/easy ride from the airport. The grounds are well maintained and our rooms were beautiful, clean, and had great views. Our room (4501) had both a view of the pool and the ocean from our spacious deck. There was a full kitchen, dining/living area, 1.5 baths and a comfortable king bedroom. The food was very good and plentiful. The shuttle between the two resorts was a treat and we utilized both. The staff: Cheeky, Kimron, Lettuce (Romaine), Sylvia, and everyone were amazing. Friendly, helpful, and fun. The entertainment was great and with everything, guest participation makes it even better. Fire & Ice was a group favorite (at the Blue Haven)....would recommend without reservation.

Tasha, Barbie, Shaq, Farrar, Mary and so many others were amazing to us! We love them and can’t wait to come back! If you want to be treated like family, this is the place to go! Even in the rain, this place and the workers will keep you smiling and laughing while enjoying great food and company.

Everything about the staff and resort was wonderful. I loved how they activities for adults and children. I loved how they had variety of different music for different cultures. i will be back.

Stay was completely pleasant. Staff was very friendly and fun. My wife and I learned and played Luda with Shaq and Barbie. Cheeky was extremely funny in showing my family caribbean dance moves. Popo gave good customer service and made good late food. Lastly, I want to thank Rh@zzor for taking his time to show us the entire property and making our stay a memorable one. Thank each of you'll and the rest of the staff for making our vacation a remarkable one.

Long review. Just left a five night stay. I’ll give an honest review. Staff very friendly. 1. Beach is amazing. I’m an early riser so I went down and put my books down on a good chair by the beach around 7 am. Tipped the guys a few bucks and had no issues . Tons of floats laying around from past guests so we grabbed two for the few days then passed down to next couple. Sand is perfect beach is so clear. Beach bar with the swings was great and never a wait . Went to gym every am and it was only me and a couple others. Not big but did the trick. Breakfast was good and lots to choose from Lunch was good at the food trucks or the beach bar Dinner we ate at fish place was good. One night we went to fire and ice at blue haven was good as well We went to ritz for sushi one night and blue water bistro another and coco bistro as well. I prefer to see the are and eat our even though all inclusive . Must meals were about 180 bucks plus 30 in cab fair. Was nit a fan of the shows at night Room was amazing ocean view not updates but it didn’t matter it was incredible . Top floor was massive . The hotel had a lot of kids which was annoying . The pool was kiddy city so we are beach people anyway. Smoothie bar was great. We did the half day ocean vibes snorkel trip was a 10 out of 10. Overall great trip hotel lacks a lobby bar for a pre dinner martini

Love the atmosphere and the staff was excellent, I enjoy laughing and learning how to play Ludo with Shaq and Barbie. Enjoy Cheeky teaching me some dance move and games on the beach. His energy is fun. I really like Rh@zzor he came to us to check to see if we was enjoying ourselves, gave us a tour of the property, I like is personality and his spirit to help and make us feel comfortable. The front desk guy Alex and Claude were nice and friendly as well. Only thing neighbors had to many kids that scream at night and first thing in the morning.

Pros- rooms come with washers and dryers. Everything within resort is close, friendly staff. Very clean resort. Nice variety of food. Pool and beach area are very nice. Drinks are made with top shelf liquor. Plenty of shade for those who need/ want it. Great shuttle to Blue Haven to use their facilities and go to the wonderful Fire and Ice restaurant. Thumbs up to the night manager there who recommended food at their place. Loved water aerobics classes. Cons- only 1 restaurant has AC. There is no place to escape the heat except your room. Food truck restaurants had very slow service ( tried 2x), too many steps with no ramps ( to get to beach)and at time no rails. ( to get to smoothie restaurant). Activities were cancelled or lacked promoting them for more involvement. ( need speaker system announcement or outdoor signs). I was really looking forward to the cooking class that never happened.

We almost didn’t choose this resort due to a number of negative reviews. I’m glad we did. The location was beautiful, the newly (I believe partially) renovated room that we paid extra for was nice, and spacious. It was a smaller resort, which was a perfect environment for us to relax and enjoy. Just enough- but not too much to navigate. We didn’t have to think about much, just walking down to the property central grounds and everything we needed was in reach. Having booked at a sizable discount on promotion, I feel that what we received as inclusions was reasonable in that price. If we had more people in our reservation- such as teen kids- that would raised the daily rate for a family visit, or booked at less of a discount for my friend and me, I would consider more and other resort options weighing against one another in a different price level. There were nice food options, the breakfast buffet and the jerk-shack were standouts. Black rock for dinner was really nice too. I struggled with a few limitations, the dinner buffets especially, due to a shellfish food allergy. (The curse of loving the beach and its typical fare offerings) This caused me to have a few repetitive meal items for safety’s sake. The staff was knowledgeable and understanding- plus willing to help me as much as they could to be safe and provide options even if they had to go confirm safety or alternatives with the chef. I was super happy with the kindness and welcoming nature of the food service members and all others we interacted with. If you are looking for pool and beach service to your chair, I don’t think they had that here. It’s a nice to have especially in larger properties, although the grounds were small enough that it wasn’t a big deal to get what you needed. The entire staff was tremendous, even when extremely busy at the rush times. The cleaning team kept the room very clean and stocked with towels, select wet bar items, etc…the daily service was tremendous and appreciated. Having dish detergent at the kitchen sink, a small welcome box of individual laundry detergent would be nice, and perhaps a few snack items in the room or refrigerator would make it even better. All in all, it was beautiful, relaxing, easy to manage, we had a comfortable and nice room, and really enjoyed our celebration getaway. I wouldn’t hesitate to return at the right price. Based on other reviews I’ve seen, I’ll mention- If you are seeking Paris, Chicago, or Manhattan type Star rated dining- please arrive with expectations that this is a different kind of experience that transcends certain dining styles. Venture off property for local fare and immerse yourself in a truly different island life culture. Be patient, kind, and take in everything that this beautiful, unique island has to offer. It really is special. Thank you Alexandra team, you made our visit feel like home. We are grateful to have spent this little window of time with you.

The food was good. The entertainment group was great. The shows and beach recreation as well as the friendless of the staff makes me say the Staff is exceptional. I had a great stay I will go back.

Zero-Star Review: Complete Management Failure Regarding Guest Safety ​Rating: 0/5 (A complete breakdown of hospitality and security protocols) ​While the location of Alexandra Resort is beautiful, our experience was critically marred by an incident of guest harassment and the complete failure of resort management to respond or offer assistance. ​During our stay, my wife and I were subjected to deeply rude, demanding, confrontational, and disrespectful behavior from another guest—identified to us as a long-time loyal patron of the resort. This guest not only verbally harassed us but also physically interfered with our personal items at the beach. ​Immediately following the incident, we sought support as instructed by the resort's welcome materials. We sent a detailed email report to the contact provided in the welcome letter, Assistant General Manager Hermian Griffith (hgriffith@alxandraresort.com), whose signature appears on our welcome letter alongside that of General Manager Aleisa Walkin. ​The failure that compels this zero-star review is this: Assistant General Manager Hermian Griffith never replied to the email, never followed up, and never acknowledged our report. ​We were harassed, reported the issue to the highest available authority at the time, and were met with complete silence. For the remainder of our vacation, we felt profoundly insecure and had to constantly watch our backs, taking steps such as seating ourselves close to the security personnel on the beach, fearful that the aggressive guest would approach us again. ​A luxury resort’s most fundamental obligation is to ensure the safety and security of its paying guests. When we needed help, when we reported harassment and physical interference, the management—specifically Mrs. Griffith—failed entirely, transforming a beautiful island getaway into a stressful and fearful experience. This is not just poor service; it is a critical lapse in duty. We received no help, no assurance, and no communication after being treated in this manner on their property. Avoid if you value your security and expect competent management support.

4th time in 4 years at The Alexandra! Everything was exceptional. Beautiful Beach, pool, and suites. Food, drinks & staff are amazing. Highly recommend for anyone who wants a relaxing time with no stress on the most beautiful beach.

Pro’s: the food was delicious, especially when they did Caribbean night. You could always find something to eat. The breakfast buffet with the fresh omelet station was good. The entertainment was good! Cheeky was the best MC/Host. Razzor was THE best manager I’ve experienced in a resort. He knew my group by name as well visited the Blue Haven sister resort and was open to feedback. We enjoyed the free shuttle between the 2 properties. Con’s: No separate area for children and you’re always on alert to be mindful of them being around. Everything entertainment wise shuts down at 10pm. I think drinks until midnight but there’s nothing to do but sit at the bar and talk. The rooms were not worth the cost! Small and our had a smell we could not clear. They are in need of renovations/upgrades. They need to do better with the grounds keeping. We were up before they were seeing trash from the previous night. Next time I would choose to stay at the Blue Haven resort.

Booked with Air Canada Vacations and the pictures are not what you see onsite at all. There were 5 of us, 3 rooms. For what we paid - this was lack lustre and not worth the money at all. And we met 8 couples that all felt the same way. Think Cuba food and liquor at Ritz prices. We arrived late to the hotel because Air Canada departure was at 2 pm. At check in we did not have a cold towel or welcome drink or tour of the property as advertised. Upon entry to our rooms, we immediately had Motel 6 vibes. We had to store items in the laundry room - yes, 30% of your room is a hot water tank (that you need to get maintenance to adjust if you want hot water) and a washer /dryer. I don't think I have seen a smaller shower. There is no hand soap, no robe, no slippers, no tub. Everything you see/hear online is the smaller sister resort Blue Haven. The beach is stunning - there is no beach service. You are getting your own cheap liquor and same food (same food everyday). Blue Haven has better food, service and premium liquor. There are also no side tables at the beach. There are 5 in total for 100 chairs. Beds are very hard, even if you ask for a topper. The AC unit will wake you out of a coma sleep and blow directly on your face and freeze you out. If you have an adjoining door - you might as well just share the room . My son had neighbours that watched old hockey games until 5 am everyday. We were in 3201 and our adjoining room had workers renovating until 11:30 every night. We called down, we complained at the front, we even spoke to the workers to please stop. My son had booked a private dinner at Blue Haven (130 USD ea) for his proposal and had booked a photographer. They cancelled it with no notification to my son. He showed up and had to eat at the grill. Thanks for ruining what should have been a great evening. Overall, overpaid and underwhelmed. If you are coming to Turks stay anywhere else. Shout out to Gaelle and Sylvie - always smiling and their service is superb. The staff are all great.

Alexandra was a good resort although it could have been better in aspects. The food especially could’ve been better but Irie’s was the best food. The fish and jerk and curry gotta at Irie’s was top notch. The entertainers, Kimron, Tash, Rh@zzor, and Barbie made our last two nights really fun and memorable with the events they set up. They would be the reasons we’d come back.

Absolutely lovely resort. The beach was large and spacious with plenty of lounge chairs and the beach was well maintained. The food was great with lots of variety and different cuisines for everyone, plus lots of seafood options! I am mostly writing this review because I want to express how amazing the entertainment staff were. From the very start, they made us feel welcomed. They always made us laugh and made sure to get everyone involved in all the activities during the day and night. Notably, Lettuce, Rh@zzor, Tash, Shaq, and Barbie stood out. Not only for my group but for every guest, Rh@zzor made sure everyone was content and he went above and beyond for everything. Any question or help from guests or even staff, he made sure to be there and solve it. As simple as grabbing beach towels for guests and finding them on the beach to hand it to them. In general, the live music at night was very good and the restaurant's had good quality food.

This was my second time visiting thr Alexandra Resort and as expected, I had a fantastic time! The beach is stunning, the food is delicious, the facility is clean as a can be, and the staff is fantastic. I want to give a special shoutout to the entertainment team, many of who were still there from my first visit in 2023: Rhazzor Barbie Lettuce DJ Ding Shaq Tash Kimron Tishane Cheeky Smiley Ace In addition to being fantastic musicians and performers, they are some of the kindest and funniest people I’ve ever met. I always appreciated them remembering my name, encouraging me to participate in activities that ended up being super fun, and simply taking the time out of their busy days to chat with me. I highly recommend this resort, and I hope to come back again!

Absolutely amazing experience, the staff was amazing, their experience was amazing, we will be coming back here for many more years to come

Barbie was great. She made our experience great. So did R@zzher. The drum solo was to die for. They made our experience warming and flavorful. Lettuce brings the heat. So much fun.

The crew here is AMAZING! Shout out to Lettuce, Aiesha, Barbie, cheeky & r@zor they made this the best trip / honeymoon ever!

This was an awesome trip with some great friends to celebrate my wife/mine 25th wedding anniversary! Resort had great food from restaurants like Black Rock/ Fish Deck and even Fire & Ice at sister resort Blue Haven (some of the best on any trip taken). It a smaller size resort which had a laid back vibe if that what you are looking for on a vacation or go nuts and let loose. The staff anywhere on the resort was always happy and more than willing to help make stay more than enjoyable during your trip. There is a A few names that stand out when it came to going above and beyond they were Razor, Barbie, Kimron, Cheeky, Tash, Farrar, Lettuce, Skyers, and Gloria. Thanks Again Alexandra Resort for great trip and can’t wait to return on future vacations!

As soon as we got out of the airport our taxi driver was so friendly. He took us to the resort where we were greeted by Cadmichael. He was so smiley and friendly. Gave us a drink and a cooling towel. Then took us to the room where is breathtaking. So much space and so clean. Our balcony looked over the whole resort! When we went down to get drinks the hospitality was amazing! At coconut bar Kesha and Skyers were amazing! So friendly and funny! If we weren’t drinking at the bar we were playing volleyball in the pool or laying on the beach playing some kind of game with the guest team. Tash, Ace, Razzor, Cheeky, Camron and Lettuce made our stay! They were absolutely hilarious and loved seeing them around the resort with a happy face. They really made this trip! The many options of food were amazing. I have nothing bad to say about that! Having the turquoise grill open late for those late night munches was so clutch! We took a walk down the beach and looked at other resorts and are so glad we chose this one. Not only was there so much to do at the resort we also did some excursions which shout out to Derricka at dream Caicos tour for making the process so easy! I already can’t wait to come back and bring my child next time it was so kid friendly she would love it! Only thing I’d say was a downfall was the gift shop was pretty pricey and the worker inside wasn’t very welcoming so we walked to town for shirts and goodies. Other than that, it’s been spectacular and I would recommend this place to anyone!

The best experience ever. The entertainment group was amazing (Shaw, Rhazzor, Tash, Barbie and Lettuce) I absolutely love them. Best hospitality

The entertainment team is amazing! Always getting us involved in activities and having fun. Their shows and talents are unmatched. Can’t pick out just one! Rhazzor, Lettuce, Cheeky, Barbie, Shaq… all so amazing. So many things to do never a down moment. Things to do on the beach, the pool and the main stage. They played pool volleyball, danced and always participated with the guests.

Pro's: Service, Location, Beach, Food, Atmosphere, Cleanliness, Free Bike Rentals, Access to Blue Haven, Proximity to downtown and local fish fry. The Service from the entertainment and restaurant teams were 5 star! We genuinely made friends with many staff members and they made sure we had a great time. A few shououts that went above and beyond were Razor, Barbie, Kimron, Cheeky, Tash, Farrar, Lettuce, Skyers, and Gloria (plus one more who rocked the steel drums but forgot her name!). Con's: Room noise, but thankfully we came prepared with a white noise machine for sleeping. A few other guests mentioned shower issues (temp and water pressure) but ours worked fine.

My wife and I celebrated our 30th wedding anniversary here. We spent our last evening at The Fish Deck. A wonderful restaurant. The food was great and the staff really made us feel welcome and comfortable. Nicalos was our waiter. He was attentive, professional, and friendly.