The Somerset on Grace Bay

We were told that there would be a beach bbq - but they had a private event that evening, so not they had been planning it for weeks. The day before they told us the bbq was still on for guests then suddenly it was cancelled. They didn't offer other suggestions for this. All other resorts offered ability to catamaran, SUP, etc but they told us no all week bc they didn't want to bring in someone training for this. Very big disappointment. The restaurant was closed most night when we were told it would be open. Just a lot of promises that we realized were not even an option to us bc of going in now season. Otherwise it was great - beautiful rooms. Amazing pool, great beach. Love it.

Somerset is so good we almost don’t want to write a review so no one knows about it :) Just for comparison we went over the the Ritz and had dinner - it felt cold and soulless compared to the Somerset which had amazing warm families, solid amenities, unparalleled size of units, great beach access, pools for all ages and more. Staff is amazing. Tell your friends just not too many.

We just returned from a stay at Somerset and it was wonderful for a family of 4. Billy at the check in desk was very attentive during our stay making sure we had everything we needed. Nadine at the pool restaurant was great as was all of the staff.

This place is a scam!!! DO NOT STAY. I booked 3 nights and stayed one. I had woken early the first day for a tour. Only to wake up to no electrical in my room and have $300 in food spoiled in my fridge. It ruined our excursion since we couldn’t eat due to no electric. No ac. No wi fi. It’s was depressing. I checked out after one day and went to a real resort!!! The electric was on in the office and the hallways however not in rooms. I guess this resort rations energy and scams ppl. If you eat at their bar by the pool they serve you food that been sitting al day and nasty quality. We had 2 orders of chicken one fish taco and guac w chips. All for 200 dollars !!! BEWARE THIS IS NOT A RESORT. LOOKS LIKE A RETIREMENT FACILITY. no room Service. Zero customer service and extremely expensive for what it is. Don’t ruin your family vacation. It’s depressing. Still waiting for a refund. !! If Expedia doesn’t handle I will be calling my cc. This place is unacceptable should not be on Expedia.

It was our first time in TCI and the Somerset was a great choice! They have it all - a great beach and pool, delicious food services, spa services onsite, and pickups for excursions right from their beach. It made things very easy. It's not right in town, but it's an easy 10-15 min bike ride on one of the bikes they provide or with a quick taxi that they will call for you. We stayed in a spacious 2-bed, 3-bath villa, which was pricey, but was super clean and well-appointed. Wifi wasn't the best and decor is a bit traditional (dated?) but very comfortable. Staff was exceptionally friendly and attentive. Would definitely recommend.

Stunning resort with great staff! Loved this place so much I’m already planning my next stay! Thanks to all the wonderful staff that made us feel at home!

This was our second time here and it was just as amazing as the first. The entire property is beautiful, and the villas are nicely appointed. Looking forward to going back.

Property was just right for our family loved the staff very friendly

Very kid friendly. The rooms were very nice. The staff was helpful and friendly. The included breakfast is a great benny. I would definitely stay here again!

We had an amazing vacation. The property was beautiful and the staff was so friendly and helpful!

The staff was amazing! Property was beautiful perfect spot on grace bay! Bathrooms little outdated but that’s the least, we felt very safe walked to nearby restaurants and downtown area. Wonderful service.

My wife and I LOVED this hotel and will be back next year for sure.

It’s was fun for the whole family!! For sure!!

Beautiful, rooms classy and high end furnishings. (All Viking appliances, beautiful living room table, Bose speakers.

A favorite spot we visit yearly. Beautiful property with excellent service.

Staff was excellent and the beach was beautiful.

The staff and property were tremendous. Food way too overpriced. That has to improve. We really enjoyed the property and staff, so good. Great people are working there.

Loved the location of the resort. Beach is gorgeous and multiple pools for all ages. Accommodations were spacious and resort is well kept

Great resort for a nice, relaxing vacation. Our family had a very good time enjoying the fabulous Tracey bay beach and the pools in the property. The staff was very friendly and housekeeping services (2x a day) kept our apartment nice and tidy. Highly recommend Somerset.

We had a wonderful stay. It was our third visit to the island, but our first time staying at The Somerset. We will be back! The staff is warm, friendly and caring. The grounds are beautiful and clean. Foster and Winston in particular made this stay very special. They went above and beyond with their kindness and helped me figure out some travel issues I encountered with success.

Wonderful staff, super quiet and luxurious. Very relaxing stay!

This is a beautiful and quiet little gem that pampers you at every turn. The staff is what makes this property stand out- special shout outs to Ms Nadine, Colin & Winston- you all made our stay memorable and so relaxed- Thank you.

Beautiful and relaxing environment with a warm and friendly staff.

Staff was extremely friendly and welcoming. The room and pool area was clean and beautiful! Wish we were staying longer but the children are still young and need more activities their age.

Great Property

We stayed had a great vacation at The Somerset with our kids who are 12 and 14. It is a quiet resort, the grounds are very nice, the beach is beautiful and all of the staff we great! The condo we stayed in was very spacious and cleaned daily including turn down service each night. I would highly recommend staying here.

Staff lovely and friendly. Property well maintained. Breakfast included was a huge disappointment. Some few choices every day. I was expecting a changing daily breakfast. Restaurant on premises is independent of Somerset and food not very good. Would stay here again

The somerset was quiet, clean, with great service abs polite staff. Would def return.

Our family has stayed at the somerset multiple times and I can’t say enough wonderful things about the property. The staff here is amazing and the property itself is outstanding.

excellent property

Fabulous property. Residences were huge and extremely well-equipped. House keeping and turn down service was great. All the staff were so friendly, helpful and welcoming. Had the best trip!

Very clean ,

Friendly service around the property.

The Somerset is an absolutely breathtaking and peaceful spot to visit. You can't beat the location on Grace Bay - or the view! Their staff is exceptional, and make you immediately feel at home.

Fantastic resort and even better staff! Loved it!

Great location. Fitness / Spa location at resort seem to have been an afterthought as was in basement of building so was dark

great pool and lovely large accommodations. super nice staff.

Even more beautiful in person and an amazing friendly staff!!!! Will be back!!!

Amazing location, incredible property and amenities, but the. Ray was the hospitality and staff! Can’t say enough in how wonderful everyone was- from checkin, to Bill helping with activities, to the bar/restaurant seas and beach personnel - couldn’t have been nicer and more helpful. Definitely will be back!

This property is gorgeous! The rooms are very spacious and the views are awesome! The staff is super friendly and helpful! We loved Nadine, AJ, Ronaldson and Ingrid 💜 Would definitely go back

I was so happy with the somerest , we had a 2 bedroom villa , that also had a car garage , so so much space and much more provided , beach was more than great and service impeccable, make sure to make reservations for the Tuesday night fire restaurant show it’s a must !!! Kids felt so safe and could go from one place to the other with out us even paying them attention !! Overall one of the best resorts I have ever been to .

The property was gorgeous. We stayed in residence 8- it was beautiful. The grounds were well maintained and easy to navigate.

Excellent resort

We were anxious about taking our two year old to a condo resort where we might disturb relaxation time for others. How misplaced this anxiety was! I have traveled to many destinations and none match the "community" that this resort provided our family. From the amazing service by Berry, getting the crib in place for a nap after we arrived, to Claudine and Loxley being such amazing friends to our son, this trip left our 'fun' gas tanks on full!

Our stay at the Somerset was amazing! The property is absolutely beautiful, the service was incredible, and everything was just perfect with our stay here. I highly recommend!

The Somerset property and staff were awesome. Our room was great, like a small luxury apartment. We had a couple meals at the poolside restaurant which were all excellent. Best conch fritters of the places we tried. Only wish they had a few more options on site for dining. But there are places within a short walk along the gorgeous beach.

We had a wonderful stay at the Somerset and are already planning our next trip there. This is a beautiful property at a great location and very nicely maintained. The entire staff (specially Gary, Winston, chef Eversley) were very friendly and pleasant, which made our stay even more enjoyable.

Spacious room, beautiful grounds and beach. Friendly staff and great food.

My husband and I had been to Turks and Caicos a few years ago and were so excited to take our 4 kids back. The Somerset was beautiful! Our ocean villa easily accomodated our large family, it was beautifully decorated. The staff was amazing, from the front desk and housekeeping to the beach waiters and staff. We had a fabulous trip and can't wait to go back.

The staff were very friendly. The pools and beach were excellent.

The staff is the best I have ever seen at a resort. The property is also very nicely maintained.

The Somerset at Grace Bay completely exceeded our expectations. Our villa, which had ocean view, was absolutely beautiful. The staff was amazing, breakfast was great. 5 stars all around.

Perfect size property and a very attentive staff. Grounds were impeccably maintained. Only complaint would be that the restaurant was not open for dinner.

This was our 5th trip to the Caribbean in the past 2.5 years. We always stay in 5 star resorts and were thrilled with The Somerset. Our condo, Flintwick One, was amazing. Decor, size, beds, sheets, WIFI, Sonos, etc. were absolutely perfect. It was 3 bed / 3 bath and just steps from pool and beach. We were surprised by the outdoor hot tub, W/D, and outdoor dining which we didn't known we would have with our room. Kitchen was gorgeous with all Viking appliances, wine fridge, ice machine, etc. Also so pleased at check-out to discover not a single extra "resort" charge on the bill. The concierge was extremely helpful before the trip and booked airport transportation, dinner reservations, 2 scuba trips, and spa appointments for us. We enjoyed the entire staff. Breakfast everyday was great and on Monday night they served delicious apps and drinks at pool to all the guests. I would give it 10 out of 10 stars.

Amazing resort on Grace Bay! The service at the front desk to the beach attendants was outstanding! We had a very nice room (overlooking the croquet lawn) and they accommodated us by allowing an earlier check in due to our flight arriving in the afternoon. We highly recommend the Somerset and would stay here again! Also, we enjoyed the complimentary breakfast each morning!

Wonderful staff, well maintained property and amazing location! My family and I enjoyed 8 days at Somerset and would recommend it to everyone!

(Our stay Sept 2-7) Checkin with Billy was easy and quick. He was so knowledgable! He walked us to our residence king room and it was huge! There was even a spiral staircase that led to a loft with two twin/full beds.The master bedroom was big w/a nice sized full bathroom and the hall bath had a jetted tub/shower. . We've been all over the world and have never seen Viking brand kitchen appliances. The kitchen was equipted with every tool needed, and there was also a washer and dryer complete with detergent. We had a view of the courtyard, and we were just steps away from the gorgeous pool and beach. Complimentary full breakfast was served everyday by Sarah who was attentive and friendly. During our stay we interacted with Esther our housekeeper, Loxley, who laid out our towels and provided water and joe(?) who served us drinks by the pool. Check out by Adrian was a snap and he was so nice to give us a couple of luggage tags for our trip back home. He was very friendly and helpful. All the staff is topnotch and seem to care about each guest. This is truely a relaxing and beautiful resort. Note that the during the week we were in TCI, this is the start of the off season and some restaurants and businesses close for a couple of months. Billy and Adrian keep a list at the desk so be sure to check with them before venturing out. As an added note, someone recommended Sweet Tea near airport for awesome chicken. Sadly we didnt get to try it.

Excellent accommodations stayed in a 2 bedroom ocean villa. Very clean! The staff tries hard but seem to lack the training required to make this resort a true 5 star property. The resort is very quiet not much going on if you’re looking for a place to just kick back relax and unwind then this is for you.

We were thoroughly pleased with our 2 room residence#5 at the Somerset. It exceeded all of our expectations in spaciousness, cleanliness, and amenities. Even though this condo was not beach front, we were only a few minutes walk to the worlds #1 beach and beautiful large pool. The staff were very friendly and helpful. We usually go on cruises and we were looking for a place we could just go and relax this year without bringing all the extra clothing. We definitely found it at the Somerset. If my wife and I could retire now and buy a place, it would be here. It’s truly a piece of paradise.

Our room was huge and very comfortable. The staff were all exceptional! They delivered us amazing chocolate covered strawberries and champagne upon check in due to outdoor repair work from the hurricane. We really were not bothered by the noise at all. It was not noisy and only during a short amount of hours we were at the beach and pool. The front desk told us the breakfast was open until 11am and we showed up at 10:30 to find it was closed. We were pleased to find out that the restaurant staff accommodated us and made us a custom breakfast. They were amazing and the food was delicious at the restaurant. We also loved the Bvlgari bath products similar to what they carry in Four Seasons hotels. The pool was not large but, very nice for the size of the hotel and very clean and lovely. The location on the beach is also amazing as well as the location near other restaurants and shops. All in all we would highly recommend Somerset.

very nice property with helpful and informative staff from the front desk to the beach. Our 4 night stay was great for 2 families and the children. definite return visit in the plans.

We absolutely loved our stay in the residences. It was the perfect space for our family. Resort was great, the beach was perfection. The breakfast was good. We will definitely go back.

Large apartments with a full kitchen. Located right on Grace Bay which is one of the best beaches in the world. Sized correctly where you never need to fight for a lounge chair or shade, there is always space. Close to the town so you could walk, use the free bikes or drive if you have a car. I have travelled the world over the last 30 years and this is up there as one of the best vacations I have ever had.

We stayed in a one bedroom villa overlooking the pool and ocean. The villa had everything we needed, wonderful amenities and a spectacular view. It was very clean, decor was beautiful and we had plenty of space to host dinners with our friends who also stayed at the Somerset. The service was very good, food was good (but pricey so we often cooked in the villa which worked out really well with two near-by grocery stores). We will definitely be back for another quiet and relaxing family vacation on an amazing beach! Miss you already Somerset!

Was amazing! The staff is amazing and the beach was beautiful. Hope to go back soonest

I don’t even have a single down thing about this resort and Grace Bay. It’s just simply PERFECT!!! Go and stay here from now on !!!

We just returned and I can't say enough wonderful things about the facility as well as the staff! Everyone was incredibly friendly and warm and went above to help fulfill any requests that we had or answer our questions. Our 1BR unit in the Stirling House was comfortable and clean and well furnished. A special shout out to Sharon who is now running the Kids' Camp. Our little guy was not keen on going but after one session with Sharon he requested to go back every afternoon the rest of our stay (which gave us a little break)! They made bead bracelets, a teddy bear, a wallet, decorated a photo album, did sand art, played on the lawn... and she even made him a little photo album with a few pics in it to take home - he was totally enamored!! We will definitely be back!

Nice hotel and well located in the middle of grace bay. The swimming pool is nice and well maintained - very clean. The staff is very nice. The room is huge - we had a penthouse. The only bad thing was the restaurent - not really high end of quality wise - just ok. But like most of the restaurenta we tried on grace bay hotels near by.

Outstanding! Friendly staff, great facilities, awesome experience. Will stay again.

The Somerset is the perfect location on the BEAUTIFUL Grace Bay Beach and is a small boutique style resort with condominiums. The staff were very welcoming the day we arrived and continued to be that way throughout our stay. From bringing drinks and lunch to us on the beach, to assisting us with the snorkel gear and paddle boards, they were all amazing! This is a more quiet resort and was the perfect place for our family to relax and unwind! The condo we were staying in could have been a little more clean (the master bath cabinets desperately needed to be wiped down) but overall it really was wonderful! The master bed was heavenly and we slept like babies in it! We traveled with our 3 daughters who shared the second bedroom which had a queen bed and a pull out sofa along with their own bathroom. The condo was much larger than we had expected and we had plenty of room to spread out and relax. It was actually on 4 different floors. The kitchen was lovely and we even made lunch there a couple of times. It was great to have a washer and dryer so we weren't hauling dirty clothes back home. The ground floor of our condo also had a pool table, chess/checked table and dart board which the girls used. Turks is absolutely amazing and we had never seen such crystal clear water before. It truly is paradise! We will definitely be back and would not hesitate for a moment to stay at The Somerset! It was the vacation of a lifetime for us!!

The Somerset was a beautiful hotel with extremely friendly staff who catered to your every need. The condos were extremely spacious and great fir a full family! The pool and beach were gorgeous and clean. This hotel comes very highly recommended.

We went with our baby and nanny, and could not have been more pleased. Location was perfect, property was beautiful and quiet, perfect for families and the 2-bedroom setup was awesome!! We'll definitely be back!!

What a friendly & welcoming resort. The staff & property were first rate. We will return!

friendly & helpful people at all locations, good complimentary breakfeast

This was our, Dallas family of 4, first trip to Turks & Caicos and the Somerset was outstanding. Beginning with the personal service with Berry & Winston at the front desk, the wonderful restaurant staff including Margarita, the exceptional housekeeping with Joselin, the delightful conversations with Roberto in security, and the fabulous beachside service with Roosevelt. He gave us 1 hobie cat lesson and we were off and sailing every day! The 2 floor condo was immaculate and so roomy - it was so great to have a kitchen and washer/dryer plus 3 TV's. Thank you so much for the wonderful accommodations and excellent staff!

We stayed the first week of May 2016 which is a slower period for the island so the resort was not very crowded. Stayed in the Residence Room which had three floors, three bedrooms and 2 1/2 baths for 4 adults and 1 child. The condo was awesome with more than enough space for all of us. The kitchen was well stocked with plates, silverware, etc. The staff was great and was very helpful in answering all of our questions and knew us by name. Condo has a washer and dryer which is very helpful. We have started planning our return visit.

Amazing place fantastic staff and best beach in the world

My wife and I celebrated our 10 Yr Anniversary in Turks & Caicos with our 3 small children. We enjoyed a wonderful week long stay at The Somerset on Grace Bay. The quality of the hotel and beauty beach was true to everything advertised and written about by other guests. We spent most of our days between the beach and pool area while also taking the opportunity to explore Providenciales with a rental vehicle from Grace Bay Car Rentals (highly recommended). Taylor Bay, Sharkbite @ Turtle Cove, Da Conch Shack, Bugaloo's and the Thursday Night Fish Fry to name a few of our outings were all wonderful experiences. The staff at The Somerset were all very pleasant and accommodating. We did experience a few issues during and shortly after arrival with previously communicated requests with the concierge of which were minor and did not negatively affect our trip. I took the opportunity to meet with the Manager to make him aware of the issues to allow opportunity to improve. Our travel was during the low season, the hotel was sparsely populated and we did not experience any wait times at restaurants nor did we ever have difficulty securing beach chairs on chaise lounges by the pool. There were times where we felt like we had the hotel to ourselves! Our children did have the opportunity to play with other kids at the beach and pool. Toys, rafts, paddle boards, kayaks, mask & snorkels were always available for use. I will note that the staff was wonderful with our children.

The Somerset on Grace Bay is the most beautiful hotel we've ever stayed in. Our room, a two-bedroom ocean view suite, was unbelievable. We had a full kitchen, three bathrooms, a living room, dining room, laundry room, and very comfortable bedrooms and beds. Our room was immaculately clean upon arrival, and was kept clean throughout our stay. Our room attendant not only cleaned our room during the day, but came back in the evening for "turn-down" service in which she would turn down the beds and place chocolates on our pillows (nice touch!). The complimentary continental breakfast was delicious, and the food we ordered poolside during the day was good as well. The pools and poolside chairs were always clean. The beach that sits right outside the pool area is gorgeous and easy to walk to. The beach attendants were so helpful. They jumped to our assistance whenever we asked for help taking out the sailboat and kayaks. We took advantage of the free use of the hotel's bikes to go into town every evening - that was really fun. Can't say enough about this hotel and it's staff - just wonderful all around!

Great place to take the family if looking for something more low key than Beaches.

It was perfect in every way!!!

i would highly recommend the somerset. Hotel and staff were great. Our ocean view room was beautiful with well appointed appliances and tastefully decorated. Location is convenient to many good restaurants.

My husband and I just got back from our honeymoon at The Somerset in Grace Bay and we had the most amazing time. Everything from the beautiful 1 bedroom villa, gorgeous infinite pool, good food and friendly staff made this a trip we will never forget. If you're looking for a place to stay in Turks & Caicos, we would highly recommend The Somerset.

Spent there a week in August in one of the Garden Villas. The location is unbeatable, with very good access to Grace Bay and a 5min bicycle ride from restaurants and shops nearby. Rooms are spacious, the pool is great and the hotel offers great amenities (great pool, complimentary water sports, complimentary bicycles, etc.) The staff (except for some exceptions) is terrible but that might be commonplace across the island. Everything works extremely slow and nobody is particularly pleasant. Some things are just unbecoming of a 5 star hotel: running out of orange juice for breakfast, dirty floors in the rooms, 1 hour wait for a sandwich at the pool, etc. All in all, the place is worth it in spite of a terrible service just on the merits of its location and pool.

I have stayed at the sommerset five years ago and returned for more of the beautiful amenities and torquoise waters of Grace Bay! Other than a little wear in the apartments (expected) still a super place to stay, and relax. Clean rooms, great service, friendly people!