The Old Golf House, Sure Hotel Collection by Best Western

OH MY GOODNESS! This hotel used to be classy and we’ve stayed many times before. Why on earth are you still letting out rooms to the public? I felt extremely uncomfortable and unsafe here. The hotel is being used as a home for refugees/immigrants who spend their time smoking and leering at women and smoking weed. Might be acceptable where they originally came from, but not here.

The heating in the room couldn't be regulated so we had to sleep with the window open. The room we had although quiet the noise from the motorway did keep us awake. The bed was a little on the small size, and a non-slip mat for the bath would be a good idea.

A bit disappointed, no bar open & the facility is a bit tired.

As I pulled up it looked nice from the outside. It's an impressive building and in it's hay day would have been superb. Unfortunately, it now looks like it is closed. I was met at the reception by what appeared to be the only member of staff working. The actual check in was harmless enough and relatively straight forward. As I stood in the reception, I noticed the restaurant and bar area in darkness. I asked if it was open and I was advised it was closed?? I would not have stopped at a hotel that did not serve food or have a bar and this was not explained when I booked. I was given a local pizza/kebab takeout flyer and told I could order from here and they would deliver. No thank you. I then asked about breakfast, and was advised it would be continental only. Again, I would not have booked this hotel if I had been advised of this in advance. One positive was I was advised if I joined the Best Western Loyalty scheme for free I would receive a "free" upgrade. For the sake of an email address I did this and was upgraded to a "suite"?? The room was very big but extremely old and had a conventional household Fridge in the middle of the room. Everything about the room was odd and old. Things like the windows were not double glazed but had an additional window one in side the other. Picture frames with no glass. The bathroom seat was lose. The bath panel was falling apart. Everything just felt 50 years old and had no cohesive feel. I would not stop here again and would not recommend

Excellent service,room was spotless,reception very good and efficient.All the amenities were 5star,enjoyed our stay,parking area was huge,highly recommended.Well situated for the M62.

Budget best western which was a good price and near where we needed to be the following day. Clean and comfortable rooms. Corridors a little tired the outside looks a little scruffy. Didn't have breakfast as it was only continental. Near m62 but secondary glazing made sure we couldn't hear traffic noise. Best bit was seeing deer outside the window.

Good car parking. Bedroom comfortable & clean. Breakfast was not enjoyable both in terms of choice and lifeless setting. Better to buy a breakfast elsewhere.

Awful experience - grim tired hotel. No food just a flyer for the nastiest looking junk food takeaway. No one around to serve at breakfast. But the biggest failure - arriving tired after a long day of meetings and driving, checking in, and no staff tells you to register the car registration!!!! Not looking for notices so received a penalty notice from a private firm with images showing a parked car and for a £100 fine (or £60 immediately). Call hotel and a verbal shrug of the shoulders, not their issue - well it is because I consider that lack of communicating there's a registering process, legally as entrapment. Do not use this hotel for a number of reasons - they deserve to go out of business.

would have preferred hot breakfast

The hotel itself needs a little bit of updating in terms of decor, but the room we stayed in was fine for us and was very quiet. The bed was comfortable, the bathroom was OK (the water pressure was a bit low) and it was nice having a full sized fridge in the room. The staff were always friendly and it was an ideal base for visiting family in Halifax

This hotel is a now a shadow of its former self. It used to be busy, with a good bar and restaurant, great staff and a lovely freshly cooked breakfast. It now has none of these, the bar is closed, restaurant is closed and breakfast is toast, cereal and Nescafé! Such a shame it’s been allowed to go that way.

Was offered an upgrade to an executive room, 41, but no wifi in that room, changed to room 44, very spacious. Shower was just a dribble so struggled. No bar or restaurant, breakfast was continental but sufficient. Overal basic but adequate for one night.

A very dated hotel in need of a lot of work. Bedroom was a reasonable size but fittings and furniture are well beyond needing a replacement. Water pressure in the shower is shockingly bad, little more than a trickle.

Shower in the room didn’t work, no bar or restaurant for food with nothing alternative to offer in the immediate area

The hotel was a little out dated. The first room clearly had not been prepared and I was transferred immediately to a larger unoccupied room. The staff were friendly. My room was clean but everything seemed a bit old and there was a strange smell throughout all the corridors. The shower was a trickle, not what I expected from the Best Western badge. The hotel had a lot of guests who were awaiting social housing. Lots of noise and doors banging. Although continental breakfast was included, did not see it as dining area was partitioned permanently. Not the best stay or experience, won’t be recommending or returning to this hotel

I was there for just one night so didn’t check out dining areas etc. The bed was large and comfortable. Internet access good. Only slight problem was an issue with a tap, which told them about on checking out; it didn’t spoil my stay. Would definitely stay again.

Breakfast was very basic. Q proper pot of coffee ans not just hot water diy would have been nice. More choice and a toaster to match the size of the bread. I arrived late in the night and could nit fault the greeting and proffesionalism if the gent on the desk

Clearly this hotel is still in recovery from Lockdown. There are no kitchen facilities and limited options available locally. Bar was not staffed and no background music or TV to attract or encourage its use. Garden areas were overgrown and not in use. Has the potential to be a nice stopover but the website does not reflect the current conditions.

Pleasant staff

Ideal location. Comfortable beds and rooms and welcoming staff.

After checking in we learned that the property had previously (and possibly currently) was used to house refugees and was currently being used to house some very unsavory characters who were under investigation by the police. While the hotel staff were pleasant, the people hanging around the reception area were very sketchy and made the place feel dangerous. We stayed for three nights and the threat increased with time. I expected more from a Best Western and would not recommend that anyone stay here. I will certainly not stay there again.

Great friendly and professional staff and good location with plenty parking. Bedrooms spacious but very dated. Overall good value

Lack of restaurant

The exceedingly friendly and helpful staff were the only shining feature on our visit to The Old Golf House. The décor is very outdated and is in desperate need of an update. The shower pressure was almost comically bad, leading to us hardly being able to clean ourselves as only a small dribble came out of the shower head. This is a known problem that has still not been fixed. The breakfast was also quite lacklustre although this is to be expected for the price. Ample parking and good access to motorways.

The area

Hotel was clan and comfortable although the choice on the bar was limited and there was only cold breakfast - I think the kitchen was being refurbished but it was a good choice

The hotel is still being refurbished but no mention of this on the website. No kitchen so no food and no Hot breakfast. Nearly all the local pubs/eateries are closed Monday and Tuesday. The bar area is sparse and unwelcoming. No hot water on the evening so had to move rooms. Got 1 minute of hot water in new room before it ran out. Do not stay here

The staff were outstanding and so very helpful and friendly. The stay was let down by poor shower pressure. It was difficult to wash because the water barely came out of the shower head. If this can be resolved then the stay would have been outstanding.

Lovely hotel . Friendly staff. Very accommodating and welcoming. Nice room. Clean and good breakfast

Comfortable however the property looks tired and uncared for with old dirty looking carpets in communal areas. Also the bathroom though clean had a number of problems. The toilet is too near the wall. I am slender but a large person would have to sit sideways on. The shower was difficult to operate and totally lacking in power. The sink taps were also inefficient. Bed was comfortable however but the furniture is old and outdated. Staff on reception on arrival pleasant.

Staff were amazing very friendly, the hotel is a little tired , but they are doing a new food area which will make the hotel a lot better , great position right by the motorway, ideal if you don’t want to spend to much money

Lovely lady on reception. But no food available and only continental breakfast available, that wasn’t clear when I booked. The shower was just pathetic. Really low pressure and they knew of the issue apparently. It needs a refurb but I appreciate for the price of the room you get what you pay for.

Tyoical english hotel... comfortable with zero thrills, nice staff but just old and tired

Such a lovely place. On arrival we were greeted by a pleasant lady on the front desk.

The service is friendly and I got the impression that nothing was too much trouble. Unfortunately that's the best I can say. The continental breakfast was stale and inedible. The room was clean and comfortable but very tired. Considering that it was a non-smoking hotel there was a lingering smell of stale smoke throughout much of the downstairs corridors. It's not currently in a state that would make me book again despite the friendliness of the staff.

I ordered a room with a double bed, I got 2 singles. There was noise and banging all night and a spotlight coming on throughout the night. Someone banged on my door at 1am then at 4am. The continental breakfast was a joke with limited choices. Reception was abandoned half the time. I complained but the owner laughed it off. I certainly won’t be going back.

Staff all very friendly and positive. Bedroom very warm even with no radiator on and window open at night. This is a problem I recall when I stayed at the hotel 3 years ago. Now under new management, problem still ongoing. Management need to resolve issue as it would deter me from booking again particularly during warmer weather.

Very tired hotel, newish clean carpets in most places but in need of a lick of paint and a general spruce up. Someone was bitterly complaining that there was not hot water. I did tell them it takes a while and you had to turn it on full. They then complained there was no ice in the bar and worst of all no marmalade at breakfast, just apricot jam.

Over all I can't complain it was just abit disappointing. The decor needs to be upgraded a bit. It feels a bit tired, when I got into my room one of the pillows had a stain on it, And I was expecting a little bit more than just toast and boxes of cereal for the £6 that I paid for for breakfast as an additional charge. But overall I was just using it as a place to stay for a wedding. My inconveniences were minor

Disappointed that there was no food or drinks available

Grest and friendly

No lift we were on 2nd floor Otherwise a wonderful stay, staff really helpful, huge bedroom, food plentiful and delicious, good price, easy off motorway, would certainly stay again

Some Very nice rooms nice friendly staff and nice evening meals

Great food, nice room, friendly and helpful staff. All round great value.

We had a quick stop over as my son was visiting Huddersfield uni. Very friendly staff, lovely food and over all a very relaxing stay.

Easy to find. Location was okay just off the motorway. It was ideal for where I needed to go. The room was nice and spacious. The breakfast had a good selection available. It smelled a little and then realised they allow animals in the hotel. However a pleasant stay. Thank you

Good stop off point across pennines

Lovely trip and stay..highky recomend it.

Good value but hotel a bit tired and felt like it was under staffed. Staff were great just not many of them. Rooms were fine but getting on a bit in need of a refurb.

It was a nice experience. Friendly staff, cosy atmosphere.

Beautiful property and staff are simply the best. Had a great nights sleep. Lovely hotel.

The famiy room we stayed in was dated with mis matched furniture. We waited over an hour for breakfast with just one lady serving the whole room. Wouldn't stay here again

Nice hotel. Rooms basic but clean. Breakfast on Saturday morning was great, unfortunately on Sunday it was a different story. The chef didn't turn up, there was nothing laid out at 8am and a lot of people were just leaving without breakfast as they didn't have time to wait. Apart from that, the hotel and staff were great, the location is also good.

What I thought would be a great find for two nights turned out to be very disappointing based on site photos - it's old, shabby, musty. Couldn't take the discomfort of the old, lumpy mattress a second night so requested to move to another room. Much better night the second night. "Hot breakfast" was cold as ice and definitely not like the photos!

We upgraded to a superior room and it was spacious and well equipped with a nice bathroom. The bed was comfortable and although the motorway is right outside the window there was no intrusive noise. The staff were friendly and the breakfast which was included was fine for me with a choice of fruit, cereals and pastries but my husband was disappointed not to have a choice of fried egg with his breakfast. We didn’t realise until too late that you could ask for one to be specially cooked. I would just agree with others in reviews that it can be hard to find and the sat nav didn’t help much but a gentleman walking his dog in the cold and rain did!

Unsafe feeling from area

The hotel was ok. It's not great but it was quite cheap so that's alright. It's v close to the motorway but the noise was NOT a problem. The carpets in the hall/corridors were a bit grubby but the rooms were ok.

Well we arrived sat tea time, a wedding was in progress, most worse for wear, unable to get to the bar, later was told no food till around 8.30. We arranged with the receptionist to eat else where. Came back still unable to get a drink at the bar. Went into room. So we saw reception area and room. Bad experience. I am sure normally would be better. Should be told weddings take place and to ring hotel to find out . So will probably not go again.

Staff are friendly. Hotel is in need of a dire upgrade. Looks nothing like the marketing imagery. Bathroom was awful. Shame as it could be really nice. This stay will teach me to no steer away from Holiday Inns, Premier Inns etc.

2nd visit another enjoyable time only complaint was the Luke warm breakfast 😊

The property is “tired” the hallway carpet had seen better days (a clean and refit wouldn’t go amiss), the bar was not appealing, and the menu limited. Our room (19) had mismatching bedside cabinets, the tv was old and the remote indecipherable, the bath had a large piece of enamel missing, Positives: Allow dogs

Reasonable price, bed comfy and room clean. Room 15 had a unpleasant old smell and you could hear the tv in the next room.

Lovely stay. Have everything you need. Nice staff too.

Staff great, welcoming and friendly. Food good and priced reasonably.

Needs some TLC lawns out side need mowing and inside could do with a lick of paint ,the staff are very good and helpfull .breakfast could do with a overhaul but still good .

Could do with a bit of updating in the bedrooms windows needed cleaning

This is the third time we have stayed at the Old Golf House and as per usual it met all its high standards. Lovely hotel and surroundings, extremely pleasant staff. Would have no hesitation recommending to others.

Very nice I will come back again

I was not very happy with breakfast. When I read grilled kippers on the menu I expect grilled kippers. Not steamed, boiled or microwaved. Otherwise nice.

Staff were all lovely but the hotel is in need of a refresh in some areas. We had a family room which was very spacious and clean. I wouldn’t say the hotel is child friendly as there is nothing for them not even a child menu. The hotel did make a meal up for My granddaughter but seems strange not to have a child menu.

Have stopped at the hotel a number of times previously I was extremely disappointed in the state of the hotel. Carpets were old and threadbare and in some parts obviously water damaged but not fixed. Wood panels were hanging off the walls and held by warning tape. Breakfast on the last day in particular was very poor due to lack of staff, two servers were trying to cope with a large number of residents with the result that none of the tables were cleared - we had to clear our own table and find suitable crockery. Staff were obviously under extreme pressure when it was clear more staff were needed given guest numbers. Rooms were clean but dated. Staff were at all times friendly and helpful but hotel requires major repair and refurbishment and will not stay again until completed.

handy place for us to stop over

Nice hotel in nice location. Breakfast could have been much better.

I stayed whilst on business and also to visit family. The staff were lovely - very helpful, rooms nicely furnished and food excellent I would recommend

Lovely hotel, very helpful staff, only down-side was that the buses weren't very frequent so it would be easier to get to with a car.

Corridors need major renovation. Rooms have had some renovation but furniture is dated. Good service and good food in the restaurant. Staff very efficient and friendly

The hotel is undoubtedly value for money, comfortable but the fabric is tired. What made it was the staff, so friendly, welcoming and helpful, especially Joanne on reception

We were in a room on the 3rd floor with heavy suitcases and no elevator or a porter offered. Also the Breakfast was awful as they kept running out of basics like Eggs, then the eggs came but no Bacon etc. The staff were all just seemed like young inexperienced girls and they were struggling.... no management in sight anywhere.

Traveling up from Birmingham was an absolute nightmare, the postcode sent us around in circles on the m62 until I pulled over on the hard shoulder and tried to call the hotel twice but to my dismay it just rang out... I found another hotel nearby the golf and was redirected to that and redirected by the pleasant staff inside. When finally getting to the hotel the receptionist didn't seem bothered about our bad experience but added that in fact the hotel has two postcodes? That is RIDICULOUS!! Head office/Google need to change this ASAP When getting our keys which we was staying in room22 first floor we opened our room to be welcomed with a strong smell of mould and hair was all in the bathroom there was a half opened shower gel in in the shower which makes me believe this room was NOT cleaned 100%. The window had a child lock in presuming because it only opened with a small gap to let air in and it over looked the car park with no blinds etc if we wanted to keep curtains still open. Once settling in and finally fell asleep despite the mould smell we was woken up at 3am with the fire alarm. Absolutely terrible I would never in a million years stay here again!! Not worth £90 the bathroom was falling apart, the carpet in the room and throughout the hotel was ripped and dirty it stunk of mould in the room and being woken up by the fire alarm was the last straw!! I could NOT WAIT to checkout and drive home to Birmingham,

It was a very nice place,you would need a car though, we got lost a few times. Staff very friendly, room a bit tired but clean

Well placed, nice and friendly small hotel. Has restaurant and bar. Room was nice size, clean and comfortable and it was very well priced.

This is a lovely old hotel. Our room was spacious and comfortable, the bathroom modern and very clean. Only real problem was no lift, and the room was up two flights of stairs. Staff offered to assist with any luggage, but we just had small backpacks. We had lunch and food was excellent, a cut above the usual. There was a wedfing, so things were very busy, and we couldn’t have dinner there. .

This place is available, bathroom needs TLC in room 39. No bath plug, I Spoke to the lady on reception about it, this was never replace while we stayed here. Don’t use the postcode to get to it because you will never find it!

It was trouble experience ... it was trouble experience

perfect location for my needs, very friendly staff and comfortable clean room.

We booked two rooms but Expedia only sent booking through for one. Luckily they had another room. Staff were very helpfulful but sadly rooms are tired and a bit hot. Beds were uncomfortable.

A nice local hotel that was clean and close to the wedding venue.

A really comfy hotel lovely room although we looked out onto M62 no noise from it. We did not eat in the hotel as I have family less than 2 miles from the hotel and met up with them. Will stay there again when next in Huddersfield

A one night stay with friends. The hotel is very quaint and lovely, the staff were friendly and provided excellent service. It was clean, comfortable and quiet. The location was perfect for us. I would highly recommend.

it was a nice clean warming place and very comfortable homely type.

Comfortable with good breakfast, friendly staff, i would stay again

only one night but was good clean and helpful staff

Was a lovely room, lovely polite staff. I would stay again.

Only down point was the shower pressure water barely trickledown the shower head

Clean, good value but decor and fittings a bit tired.

The rooms are tired and website pictures over represented the rooms. Food was terrible and returned for a refund. All in all, the hotel was dirty, dated and the staff adopted a "don't care" attitude to customer complaints. I would not stay here again.

Friendly folks at the front desk, room service was swift and well priced too, will gladly drop back in when in the area again.

Ok, bit disappointed as we have stayed here before and it has become a bit run down.

Good value to be fair, room was comfortable and surprisingly quite considering the proximity to the Motorway.

Excellent location friendly staff clean & comfy