First Residence Hotel vs Similar Hotels

Mixed reviews; some rooms had issues like bad smells and poor maintenance.

Mixed to negative: several reports of old furniture, aged bathrooms, very hard beds and doors/AC problems; some rooms have small balconies and functional AC but room condition is below expectations.

Mixed reviews with some rooms being outdated and not meeting expectations.

Rooms were generally described as clean with comfortable beds, though some noted issues with odors.

Issues noted with cleanliness, including mold and dirt in room.

Multiple comments about poor cleanliness and upkeep (dirty fridge, holey beach towels, musty/humidity smell); some mention daily cleaning but overall cleanliness is a clear negative.

Several reviews mentioned that the hotel needs renovation and cleaning, especially bathrooms and rooms.

Several reviews noted issues with cleanliness, particularly in the bathrooms.

Good location, close to the beach and other amenities.

Consistently positive: first-line or very close to the beach, easy access to Chaweng beach; a few guests noted it is slightly removed from the main shopping/restaurant area (~20–30 min walk).

Described as perfect, with great access to the beach and local dining.

Multiple reviews highlighted the hotel's excellent location near the beach and restaurants.

Staff were consistently praised as friendly and accommodating.

Mostly praised — several reviews call staff awesome, friendly and helpful; however there are isolated reports of rude or unhelpful staff and an issue over late check-out/charges.

Consistently positive feedback about the friendly and helpful staff.

The staff were frequently praised for their friendliness and helpfulness.

Breakfast was acceptable, but there were some complaints.

Little commentary beyond breakfast being considered somewhat expensive (~€7 supplement); otherwise no strong positives or negatives on F&B.

Breakfast was appreciated but food at the beach bar received negative comments.

Mixed reviews about breakfast quality and absence of hot water.

Amenities were adequate with access to pool and beach.

Pool and direct beach access are frequently praised and considered good value; issues noted with beach umbrella service and some worn items (towels).

Good pool and beach access, though some amenities are old.

The hotel's pool and other facilities received positive remarks from guests.

Generally considered good value for the rate charged.

Multiple reviewers explicitly call it good value/affordable with excellent price-to-location ratio.

Some reviewers felt it was overpriced for the quality received.

Overall good value was mentioned, but some guests indicated areas for improvement.