Holiday Inn Express Dunfermline by IHG

Staffs are very friendly, and it offers a lot of amenities.

There were only plugs on one side of the room. A mirror with a broken hair dryer and no plug to use my own hair dryer or straighteners.

It's convenient place for food and next to the retail park.

Breakfast wasnt good quality. Bedding had a musty smell but staff were excellent

Cheaper because it was outside Edinburgh Satisfactory

Everything was good (including check in, staff, buffet breakfast, room etc). However, major issue for the few days we were there was break down of sole lift for property. All guests with luggage will be a bit annoyed. I know it's not properly fault but having either another lift or paying more to urgently repair(we were told repair man didn't come on day it broke down). Was still broken two days later when we checked out

Great location, rooms were nice and breakfast choices were good,access to shopping and train link to Edinburgh

good job; helpful courteous staff

The staff were perlite and friendly. Unfortunately we had a power cut one morning before l was abel to get a shower and also unable to get breakfast. We also had no lift for most of my stay and was told most days they were hoping it was going to be fixed with out any joy!!

Staff were very professional and nice.

I booked ghis hotel cause,i suppouse to be cheaper than stay in edinburg,but i was worst,no uber from the hotel,only taxis and ghe taxis were really teally expensive minimun £55 each way😫😫😩😩😩horrible!! So ? In the end what a save for the hotel in edinburg o spent it in taxis😩😩 but well in my case cause i was a family of 4 with small kids!! Anyways beside this the bed are ok BUT the sofa BED is HORRIBLE UNCOMFORTABLE horrible horrible,so if you book 1 bed and a sofa bed,remember only you will sleep well on the bed! 👍

The room size was inadequate for a family of 4. the fold out sofa bed was definitely not suitable for a 10 and 12 year old to share, which resulted in 2 poor nights sleep for the whole family. Having no air conditioning was also an issue with having 4 people in such a small room, very hot and uncomfortable overall.

I was staying with my 2 11 year old granddaughters in a room with a double bed and a sofa bed. Beds made up, room looked clean and well presented. I lay down on the sofa bed to discover that it was broken and sagging badly at the top. Given the time I took the mattress off to sleep on the floor. The mattress from the sofa bed was also in a very poor state of repair with springs causing immense discomfort. I called to reception to inform them of this, with solution offered I asked for a double duvet to fold over and lie on. The worst night sleep ever! Not what I expect from Holiday Inn or Ibis!

The room was a decent size compared to other properties I have stayed at. The room was clean and the bed comfortable. Breakfast is basic however it was well cooked. Some haggis at breakfast would have been lovely. The reception/bar area is a nice place to chill and have a drink. I enjoyed my stay and would recommend this hotel.

Hotel clean with friendly staff. The double bed seemed very small compared to most hotels king size beds. Good location.

Beds were comfortable, breakfast was nice. Staff were lovely

Staff was helpful

Like staying here, great breakfast. Only thing I would improve is the size of beds from doubles to king

Bin lorry reversing beeper at 0520 in the morning & continued to empty bins !!! Then again at 0700 with another lot of bins !!!

Great accommodations and clean room.

Good

Convenient location, employees were very nice. Overall it was an alright stay. The bathroom shower wasn’t the best and the pull out couch was very uncomfortable.

Excellent customer service, really went above and beyond to help and with a smile. Gave travel tips, and planning an iternary for us as 1st time in Scotland.

2 staff member's were exceptional E.Mcphate & Josh the texas cowboys fans both of you are one of the best thing that happen to me during my stay. My only advice to the establishment is to upgrade their breakfast menu & more choices.

Very clean updated & friendly staff.

Could have offered better facilities for that price of £138 average per night

The hotel is a perfect place for a restful stay

Nice, clean and comfy. Great location

Very clean and tidy with exceptionally friendly and attentive staff. Would highly recommend

This was a lovely Hotel. Usually stay in Town, but this was a last minute booking. Good price. Clean. Easy parking. Opposite a big Asda. Was perfect

Really enjoyed the free breakfast. Not bad distance to the EDI airport. The nightly rate was very reasonable compared to the location by the airport if you have a car rental

Not as good as the one Edinburgh zoo But ok

Nice and clean, great staff and nice location.

This was our third stay at this property We found it to be very good value for money

Easy check in and staff were very helpful. Easy taxi service which proved efficient and reasonably priced. Breakfast was lovely. Room was clean and comfortable. Some sealants in the bathroom look like they need attending to before too long. Nice hot water in the bathroom, storage radiator was also good as it was a cool night. Overall, a pleasant stay.

The hotel and staff were excellent. Staff very helpful, friendly and hotel itself spotless. Just be aware if bringing a dog there is an extra £30 charge.

Seriously bad situation where a male manager and his friend (not staying in the hotel) spent the evening chatting and sexually harassing one of the young girls working the bar. Very unpleasant to witness.

Excellent short stay, staff were fantastic. Great team. 👍👋

Stayed before on way to airport, excellent hotel & lovely breakfast. Always plenty parking too.

The hotel was cleannthecroomsxwere big the staff were friendly the breakfast which was included in the price was very acceptable . The only downside was I could not get BBC STV OR BBC2 on the TV but when I reported this on departure the lady said this was unusual and she would have it checked I was only there one night

We were very pleased with everything that the hotel offered It was also very encouraging and nice how the staff welcomed our little dog who is actually only a puppy a few months old

The guel in the pub area with black haie and glasses was not friendly abd not helpful at all. The girl in the booking check inn reception was good.

Lovely and comfortable, the staff very friendly and informative. Got dinner at the hotel, really delicious and fresh. Lovely breakfast. Will definitely stay again.

Great! Lovely staff. Nice breakfast.

Everything was great, the only thing I'd say is the lighting in the room is very dark.

Lovely hotel. Enjoyed our stay. Great breakfast to kick start the day. Would stay again

Very clean , great service

The staff was great to help me a lot. They were very nice. Great customer service I would come again and stay.

Great location for visiting Dunfermline, Fife Coast and Edinburgh, maybe a bit too close to the road on one side of the hotel (bit noisy cars) and the room is quite small but very clean and nice decor. Parking is free. Breakfast was great, good selection and the food was refreshed often. Staff were nice and polite, could maybe smile a bit more 😀

Staff service is very good

They were amazing!! Thank you so much.

Our stay at the Holiday Inn Express Dunfermline was very pleasant, room was adequate & clean, staff very pleasant, breakfast options were plenty and tasty. The hotel is on the bus routes to and from Dunfermline with a stop just outside the hotel on main road. The only thing about our stay which stopped us drinking or dining at the hotel was the amount of dogs in the main lounge area, one of our party has a serious medical reaction to animal hair which defines our choices in these matters.

High standard of cleanliness, and comfortable.

Room was clean however “double” bed was tiny. No plugs near a mirror in the room so couldn’t do my hair. Shower head bracket was broken so had to manually hold it to shower. Breakfast was poor, as was really busy and food was not replenished and waited around for it to be and wasn’t. No bacon, juices, croissants, hash browns or knives! Pancake machine gave out a dot of a pancake after waiting ages for it to cook. Wasn’t asked if everything was okay when we checked out.

Sarah is amazing, went out of her way from my arrival (late and freezing), she arranged to bring a sandwich to my room. Nothing was a problem.

Nice clean and staff were nice

We called holiday inn in advance to change room to twin room (after an hour on call we were assured that this would be the case) - but arrived to be told it was not changed - and staff quite dismissive, all twin rooms booked and the room we had only had a small double. there was a gap where the full size double should be at one side - not ideal for friends.

Easy to find good breakfast

The bed was solid, the first night we barely slept and woke up sore every hour, the pillows were also really hard and the bed was really small.

2nd time here - first time excellent - dog friendly for £25 extra - this time the room had no heating in bathroom and breakfast was a little dry - price did not seem balanced either.

Amazing service. Thank you!

The front desk staff were very helpful and friendly as were the breakfast bar staff. It made for a wonderful holiday.

Excellent service, clean, great food. Staff was friendly and informative.

It was lovely, clean and bright, the breakfast was adequate and the staff were very friendly.

Lovely staff, double room very small, minimum storage space, dirty carpet. Good breakfast.

Always comfortable and great breakfast, staff friendly and cheerful nice overnight stay all round

Nice location. Very clean, good breakfast and friendly staff. Bar and dining was also good.

Great place to stay.

During a stay of five nights, cleaning up the room was made just two night. No towell change.during our stay

The hotel was clean, offered a good selection of food at breakfast. Staff were helpful and friendly. Easy to find the hotel with free parking. The only downside was the traffic noise but this would probably of been better if we were on the otherside of the hotel.

Breakfast was excellent and good room service, should have more brighter lights in the room ( room got not enough light ), everything was good. Thank you

The hotel rooms are clean, the staff are friendly and courteous. Our stay was enjoyable and comfortable.

Wonderful! Clean room, great breakfast, amazing car park and very friendly plus helpful staff.

The location was in Dunfermline and opposite an asda super market which was convenient and had nearby restaurants in drivable distance. Property is standard as expected with holidayinn.

Staff was friendly and accommodating. Small details made a big difference like complimentary toiletries if you forgot something, a microwave in the restaurant area, hot breakfast. Would recommend

Great place to stay, 10-12 min out from the park and ride we used. Food was good. Supermarket across the street as well

Nice place

Amazing management and staff.

great. We took a dog & he was very welcome. A

Quick, easy, check the n/out. Clean, surprisingly good pizza and chicken dish, small bar open late.

As usual our stay in Dunfermline was good. Comment is about lack of staff in the evening. Not enough people to cover checking in, serving at the bar etc. One more individual would make a huge difference.

Stay was good. Family Room too small.

Great service and great breakfast

Very friendly and helpful staff.

All staff were so friendly and helpful. Room was clean and perfect for the night we needed

Very nice

Lovely hotel with comfortable, clean rooms.

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The staff were amazing at this hotel. So friendly and helpful. The room was big and comfortable. We had a wonderful stay.

Great staff

it could have benefited with more staff.

It’s was nice and calm

Excellent customer service! Staff was very friendly and helpful. Very clean hotel, great breakfast options

Nice and modern, very clean and staff very very polite and welcoming. Only disappointing thing was there was no beans left and none to refill at breakfast with still 1.5hrs left of breakfast

We had a great 2-night stay here. The staff was very responsive to questions that we had regarding our stay with two small children, and they had a cot set up and ready for us upon arrival. Breakfast was delicious, lots of choices, and on the second morning they anticipated our arrival in the breakfast area and had a highchair out and ready for us. Great service, very much appreciated!

It was a pleasant stay close to Edinburgh

Nice hotel, very clean, comfortable bed, shower was ok - not very powerful, breakfast ok.

Hotel was very clean staff were very friendly and helpful. Room was comfortable and clean. Only downside was poor Manu on the Sunday. I ordered a pizza and was very disappointed with it and very overpriced.

Staff were very friendly and room was comfortable and clean when we arrived however was disgusted to find that our room wasn’t cleaned only the bed made the following day. Shame this let our stay down

In need of updating and modernisation the beds need changing. And the neighbours with barking dogs till midnight and through out the night.