Wanshang Garden Hotel

l'esmorzar era bo, les habitacions confortables.La zona Spa.

Els passadissos feien podor a tabac. Tot i que està prohibit, hi ha cendres, i persones que fumen al passadís davant dels cartes on ho prohibeix.

The attention has been exquisite at all times. Special mention to Miss Judy for her availability and help.

房間安靜，清潔

附近的地鐵站施工停用，造成出入不方便

The room is comfortable. The swimming pool is excellent.

There is no connector to recharge cell phone beside bed.

Piscine

J’ai dû changer de chambre car il y avait des puces ou quelque chose comme ça dans le lit. La deuxième chambre était propre sauf le tapis qui était bien poussiéreux.

Breakfast was buffet style with everything present as of 6.30am until 10am. The service of receptionist Ms Nancy was outstanding. Right from the beginning, as we arrived, there was a dispute with the taxi driver that drove us from PKK airport to the hotel. The silly guy drove like an F1 pilot causing my spouse Thu to vomit, luckily not inside his car but outside 3through" the window at +100kms/hr. Hilarious if you think about it now. The taxi driver called the police for that blaming me (the husband) "impolite behavior" (while I was the one "inspiring" my wife to vomit outside, not inside his taxi!). So the police came for that and Ms Nancy showed herself the perfect interpreter / mediator so the police quickly grasped what really happened and the police went for a "deeper interview" with the driver, not us the customer. Our relationship with Ms Nancy was created there and then and Ms Nancy really took it almost "personally" being ready to assist us the remaining 20 days with some other minor issues like making a reservation of some museum go well etc.

One morning we went to the Badaling Great Wall that's about 1hr away from the hotel by taxi. Although fully paid for breakfast the given box was reduced to two slices of bread, one thin liver sausage, an apple, one 20ml milk and one 500ml water. Enough liquid but not enough food, right? Really the only fly in the ointment for a 20d stays so we did not complain "officially" just communicated with Mrs Nancy that showed herself diplomatic once again.

It exceeded my expectations – very clean, with a bus station nearby that is just two stops from the metro. The Wi-Fi connection was good, and the swimming pool was free to use.

it's expensive

During our vacation in China, we booked several hotels through Booking.com, but this one overcharged the booking.com price by several hundred Chinese yuan. We reported the matter to the receptionist, but unfortunately, the little Chinese guy didn't know a single word of English. I strongly recommend against this hotel.

Rooms stink of cigarette smoke. Had to try 3 rooms to find one where the smell was bearable

Vrij grote en goed voorziene kamers, ook nog vrij recent qua inrichting. Vriendelijk maar niet altijd efficiënt personeel. Goed restaurant.

Echt ver van alles. Twintig minuten stappen tot metrostation en dan minimaal 40 minuten tot de belangrijkste sites. In de spits een uur met de taxi. Er is een metrostation dichterbij maar dat hoort bij een pretpark en in de twee weken dat ik er was werd in letterlijk elke trein aangekondigd dat die er niet zou stoppen. Vreselijk slecht ontbijt. Echt onwaarschijnlijk dat een hotel met een goed restaurant 's avonds, in de ochtend zo'n smakeloos voedsel durft serveren. Overal in Beijing kan je uitstekende broodvariëteiten vinden, hier waren het altijd dezelfde varianten van een spons. Overal in Beijing vind je talloze soorten fruit, hier was er alleen meloen en watermeloen, en twee keer op twee weken banaan in plaats van meloen. Etc. Het zwembad is niet van het hotel maar hoort bij een fitnesscentrum naast het hotel. Het is onaantrekkelijk ondanks de foto's, je kan er niet relaxen en je zwemt tussen mensen die zwemles krijgen en dames op leeftijd die oefeningen doen.

Nothing

The booking is one thing . The reality is not.

Swimming pool

Cleanliness and comfortable

Only 2 people at the reception know English and they are in the morning. For breakfast you need to go to another building

They WiFi system does not support Google app or phone. There sim or esim cards does not work on north American phones.

Good comfy bed. Quick check out

Location is a bit far from city center. The nearest train station is about 1km away

Nice and quiet

Location is a little remote, half an hour by underground to city center.

It’s just a good hotel. Nothing magical about that. Affordable, easy access to a subway system - nothing more nothing less.

I’m not sure why they put all the cards around room about taking care of environment. Even though I hang towels that I use on the hanger, instead of putting them on the floor, they still changing them every day. Putting water bottles even though I still have.

I had a wonderful stay. The room was spacious, comfortable, and spotless. The fitness center was excellent, and the staff were incredibly helpful and professional. I highly recommend this hotel.

Nothing

Very Excellent Hotel, Gym and Pool fantastic, 10 mins walking distance from Metro Babaoshan Line 1, and 5 mins walking from a Big Mall with many restaurant, shop and 7Eleven

Bath Towel got smoking smell..

People are there, Thay are very helpful. They help me to order food and use chinese Mobile apps. Thay have deliver the food by their robots when food was come in reception.

Motly all the things like.

I had a wonderful stay at this hotel in Beijing! The bed was incredibly comfortable, ensuring a restful night's sleep. The spacious room provided ample space to relax and unwind. The attention to detail and overall ambiance made my experience truly enjoyable. Highly recommend for anyone seeking comfort!

Nice big room, bit dated but clean, big bathroom, bed very comfortable and you could choose pillows to suit your taste, lovely toiletries. Breakfast was good. It was part of our tour of China but I would return, like all the hotel on our tours we were a bit of a way out of the centre, there is a mall about 15 mins away where there Are lots of restaurants on the top floor and a supermarket.

Nice spacious room with excellent breakfast and swimming pool and gymnasium.

Wifi Internet connection could be better as it didnt supported work meetings via MSTeams that well. Its bit far from central beijing attractions but for me it was not a issue as i took taxi (by Didi, quite affordable and saves lot of time) to beijing attractions whenever needed.

Het ontbijt was pover, kamers waren zogezegd rookvrij, maar als de airconditioning opstond kwam sigarettenrook de kamer binnen. Kamerbreed dik tapijt is niet meer van deze tijd.

Book anywhere but here. Rooms smell AWFUL, front desk women pleasant but unable to perform simple request such as use of iron, man at desk couldnt even be bothered to look in our direction when the woman asked for help. Have to go to adjoining hotel for breakfast. no cafe on site. Location dreadful for sightseeing. 30kms from anywhere.

Very good environment and services. Worth the money and it was a perfect location for me to visit families living in close-by. The hotel is big so it has all the amenities you need. It is 30% cheaper than another close-by hotel in the area and the services are perfect for a family trip.

El personal muy amable. Y el general el hotel muy bien y con buenas instalaciones. Recomiendo pillar la opción con desayuno ya que si lo compras una vez estás allí es más caro. Recomendable la piscina y el gimnasio. El personal de recepción habla inglés pero fuera de ahí recomendado usar algún traductor para comunicarse (gym y piscina). El hotel está situado en un distrito financiero y sé que hay una parada de metro cerca pero nosotros nos movimos en taxi (recomendable la aplicación DiDi).

Good place to stay

I liked the pool very much! Room was so good Staff are nice

lovely rooms and hotel all round

none of the staff spoke english so was very hard to communicate with them

Easy access to subway. Quiet Rooms good do with an update

Location, clean, grocery

Far from subway. No smoking rooms should be separated.

The location is convenient, close to the subway. The room and bathroom were large and clean. The breakfast was excellent. The region can be a bit expensive, so the cost-benefit aspect seemed reasonable.

The smell of cigarretes/smoke in the room and corridor was a bit bothersome for non-smokers.

Location was bit away from subway, plus there arent any taxi or other transportation from this place to subway. We love their indoor swimming pool.

location - pricy, charges extra for their breakfast. the staff doesnt speak proper english, the other things is you have to pay deposit payment at the beginning. We did via our credit card. then you have to pay for the hotel when you leave, and they would say they would refund your money that you paid as deposit. Logically, they have to cut the hotel fee from the deposit, and if there is any extra then you can charge the card again. But this crazy place charges you as deposit at the beginning and separate charge for the hotel when you leave. then after some days they would refund your deposit. But if you are chinese, then they wont charge deposit. Racist.

Breakfast offers a great amount of options!

Friendly and helpful staff, superb housekeeping services. Great fitness centre, very comfy bed, and great shower.

The hotel has a big gym and swimming pool. The room was comfortable. The restaurant offers a lot of options. The personal service were kind and helpful. The hotel is close to the subway and shopping mall.

The internet connection was not good :(

Environment is ok, just a bit far from MTR station. Well and Clean

Process for check in too slow

I made this booking for my only son who has recently relocated to Beijing. He was extremely comfortable in his hotel room and said that the breakfast was awesome. He enjoyed using the gym facilities. It was a great welcome to Beijing for him. Thank you.

A little confusing to find if not using taxi

Basically it's a nice hotel, but a little bit outdated.

Overall it is excellent. My only complain is shower stall. Water is leaking underneath the shower door.

Third time coming here for business . Excellent service, great food, and clean room with good view. Walking distance to the biggest shopping mall in the area with lots of options of food. Two floor gym with two swimming pools, one for swimming and one for hot spring with massage device. Good place for relaxing, loving it. The food is great, can’t complain about it. Front desk are really helpful, excellent service for sure. Overall, top choice for business and travel with family or friends.

乾淨服務好很喜歡，,整體十分清潔。 惟獨浴室淋浴設施有待改善, 淋浴處容易灑到洗手間其他地方, 使住客容易滑倒。

We were placed in this hotel by our tour company. The hotel was clean, and mostly comfortable. The bed was pretty hard and literally felt like we were sleeping on a wooden board (a bit of a shock the first night, but I guess my back got used to it the remainder of our stay there). The room didn’t have any decent sized drawers that you could put clothes in, so we left our socks, underwear, and kids clothing in our luggage. The bathroom didn’t have a bathtub, but the shower was pretty big and had both a large shower head and handle. The breakfast was excellent. It had both Asian and Western foods. I enjoyed a nice bowl of wonton soup and pork dumplings each morning. The main issue we had at this hotel was the lack of staff members who spoke English. I understand this is a Chinese hotel, but being in the hotel industry I’d expect them to at least understand the basic words (such as check-in, water, soap). There was only one woman at the front desk that spoke a decent amount of English (I believe her name was Leh), but sometimes I did have to repeat myself when asking her questions. When trying to check-in, the woman who didn’t understand a word of English first just stared at me, then ignored me. There is a supermarket about a block away called Carrefour. It’s in the basement of the mall, and is a little hard to find. You have to find the right escalator that will take you down to that floor, the elevators do not go to that floor. Since most people in Beijing don’t speak English, they didn’t seem to understand when we asked for Carrefour, but did understand when we typed in “supermarket” into our translating app.

I purchased the deluxe king size bed room, however, when I checked in, I was told that all the deluxe King size room was taken. The manager asked whether can I top up xx per night to upgrade to a super vip king size room. I rejected because I will have difficulties explaining to my boss about the extra cost. During my stay, the room was clean and the bed was comfy. The room to me was a nice size considering I'm the only one in it. I love bed that was hard, and this is the only hotel that uses hard bed. I was told later when I checked out that the manager who served me during my checked in, did a free upgrade to the super vip King size room for me. Overall the staff were friendly, except for 1 or 2 who doesn't have a lot of smiles. I got a feeling they are just temp staff that the hotel hired. The nearest plaza will be Wanda plaza, which will take 20 mins by foot. There are some small stalls surrounding the hotel, so if you are lazy to walk to wanada plaza, can have quick dinner or buy some snacks at those surrounding stalls.

The service is good, even though the staff didn't understand English, they tried their best to help us. It was bit difficult to communicate with the reception, but they tried hard to help us. They have arranged our breakfast for take away, as we have to leave our hotel early in the morning around 6am. Over all fantastic experience.

Great helpful staff, always willing to go the extra mile to make your stay comfortable. Clean and comfortable rooms. Extremely poor WiFi

Good location, very big shopping mall near by. very convenient to super market. lots of restaurant surround hotel. Very busy hotel, the Concierge are very helpful and with smile at all time. fount desk staff are very friendly. but the breakfast don't have much choices, but its just OK. we couldn't use the google service and YouTube when you connect hotel WiFi . lovely garden good lobby Bar and nice Gym.

The staff is great! The carpet in our room was significantly stained. Nice size king bed that doesn’t let you forget you’re traveling in an Asian country. They are quite HARD if you are used to beds in North America or Europe

Excellentes prestation hôtelières et équipements sportifs parfaits !

small dark, not clean room , needs repairs and update urgently, carpets and windows very dirty, noise from lifts opposite the room, slow service, but helpful in reception( not good with english). Suitcase rack broke into pieces under my suitcase. The food and service in the Cafe (exception breakfast) was horrible: one of 2 main courses was forgotten, then after 40 min. a wrong dish served, the pizza was commercial from a fridge and half uncooked and slimy...( I had a chinese partner on the side, so no misunderstanding with language) . And they still charged half for the food. fully for 2 beer) Very unprofessional and insecure with serviceattitude. Unskilled?? JK

Matras veel te hard. Oude kamer. Restaurant te duur in vergelijking met rest van China.

Comfortable staying with a broad variety of connected hotel activities including swimming, bowling, tennis, gym and pingis. Nice, clean and large room. Friendly staff although not everyone comfortable with English, but they always phoned someone who was that came and helped. Have also an airport shuttle bus nearby. A bit far from all typical tourist sights but nearby a subway on the red line.

Nice hotel with an impressive gym, swimming, bowling, tennis and pingis area connected. Our room was large and overall very clean although it smelled liked someone before had smoked marijuana in the room. Not many of the staff are comfortable with english but they are on the other hand quick to call for someone who is. The hotel is quite close to a subway station but the station itself is very far from most tourist attractions.

Gutes Hotel im Westen von Beijing. Geeignet für Business oder Kurzaufenthalt. Der kleine Aufpreis für eine bessere Zimmerklasse lohnt sich. Ein paar Gehminuten entfernt, gibts attraktive Shopping Mall.

近くにスーパーの入っているワンダ百貨店があり、買い物、食事 にも便利。 ホテルと同じブロックにもローカルのレストラン数軒ありよい立地。 浴槽脚を延ばせて心地よく、シャワールームに滑り止めマットがあったことも よいポイントでした。 ただ、なぜか部屋の電気が突然消えることが不定期に起きた。

The property is located on the westerly side of the Capital and this is a very very large capital and the distances are vast. So if you have business on the western side, this is your hotel. I took the airport shuttle #16 from terminal 3 for RMB30 and was deposited right in front of the hotel. The walk from the bus terminal to the hotel is about 200 meters. The first thing I noticed on arriving into the hotel is the bouquet of the air freshener which was very very nice. It smelt clean and it was clean. The check in was seamless despite the obvious difficulties in communication. I am regretfully not good in Mandarin and so the English of the reception was sufficient enough to get me checked in. My room was on the 4th floor and the standard room was large, well appointed and very clean. The bathroom was large. Some tiles on the bathtub looked loose but I did not use the bath, only the shower which worked well. Breakfast was included in my price and the quality and variety of the food was excellent. The service staff were very helpful in the restaurant. Line 1 of the immense Beijing subway line is a 10 minute walk away. Baoji amusement Park or Baoboshan. Beijing West Railway terminal is also a 10 minute drive away. There are not many restaurants near by. One Costa Coffee. One KFC and a famous restaurant but thats is. Wanda department store is towards the Baoboshan subway and is vast. I did not visit though. So I recommend this hotel if you happen to need to be in Shijingshan. its a great property. Well done Management of Mercure.

The stuff are very friendly. The hotel rooms are very clean. I really enjoyed talking with the cleaning lady while she tidied up the room. Mom enjoyed the bath tab every night. The best time to use the swimming pool is in the afternoon at about 3, at lease use my own visit to avoid the crowd. The sauna opens at 9 am. Over all it was a wonderful stay here. Highly recommended!

Stayed for 3 nights from 23rd October. A good hotel with all modern amenities. Well spread out buffet breakfast. Modern bathroom with complimentary toiletries provided. However, bathroom was emitting offensive odour even though exhaust fan was running. Staff do not speak English is a great disadvantage.

乾淨整齊,不過住宿的其中一天出現莫名的煙味,不曉得是不是因為空調流通的原因~~~

The rooms are very clean and breakfast is perfect. Both chinese and western style. The reception stuff are not smilly and do not know english well. The place is really far from major sites. But there is a metro station (line1) by 15 min walking. The wanda plazza around is a good place to shopping and preparing anything.

proche de la station, chambre énorme et magnifique, personnel un peu lourd sur les photos (je suis noire) donc pas assez professionnel mais qui parlent l’anglais contrairement à d’autres hôtels à pekin et petit déjeuner pas exceptionnel pour le prix. super équipement de sport.

停车方便，安静，附近有眉州东坡酒楼和万达广场，吃饭方便

Good hotel. There are 2 buildings A building and B building. Breakfast will be served in building B. Breakfast okay. There is atm next to hotel's building. and there is mall nearby this hotel. We can reach by walking. Receptionist is in building A

The room at the Wanshang was comfortable although the bed was a bit too hard. It was difficult to even get an additional towel as most of the staff don't speak English. The fitness centre is great but they don't provide water or towels. The spa pool is AMAZING!!! Negates the need to pay for a massage. It is a short walk from here to get on to subway line 1 and the Wanda Plaza Shopping Centre is also a short walk. There are plenty of places close by to eat and it was an adventure because ordering was done using a lot of hand signals and pointing to pictures on menus

The Wanshang is in easy walking distance to the subway, shopping centre and some excellent places to eat. Most of the staff at the Wanshang could not understand or speak English wjich made it difficult to even get an extra towel but we muddled through. The fitness centre was great but there were no towels or water provided.

We were travelling in a group, so the travel agency had booked this hotel. First the room was very old looking and carpets were dirty. Secondly the extra bed did not have a mattress, it was just a small sheet on a wooden plank. No one can sleep on it, so finally I slept on the carpet. Thirdly, despite several complaints from our entire group members the AC was not working properly. Beijing was around 30 degrees at night and the hotel did not have proper air conditioning. Lastly the morning breakfast was so bad, nothing tasted good. On the second day of our stay, almost our entire group was there around 9 for breakfast only to find that most of the items were empty and they did not even refill it. The cook who was making omelet was spitting into a bin kept next to the stove. It was horrible, never have seen such things happen anywhere in the world. If you have a choice, please avoid this hotel.