Wanda Realm Beijing

Las instalaciones y el interés del personal por entrndernos

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酒店地理位置优越，出行方便，酒店设施齐全，前台工作人员热情专业，Cici细心友好帮忙升级了房间，房间卫生干净整洁，大窗采光很好，很舒适的体验。性价比很高非常满意，推荐入住。

Very clean, great location, lovely rooms and helpful staff.

All good, no issues.

Просторный номер, огромная комфортная двуспальная кровать, дополнительное место за дополнительную плату тоже удобное - на любителя - очень жёсткий матрас и подушка, набитая гречихой. Кондиционер мощный, запас воды пополнялся, уборка отличная. Завтрак - шведский стол из традиционной китайской еды, очень интересный, можно было найти не острую пищу, + отличный кофе. На рецепшн общение на английском и через телефонный переводчик на русском, справились. Расположение напротив большого ТЦ, где можно было купить разных интересных вещей и вкусно покушать ( в том числе, пекинская утка и пирожные - выше всяких похвал!) Номер на 21 этаже, вид шикарный - на парк и горы, в ясную погоду виден Летний дворец. Звукоизоляция отличная!

Расположение далековато от центра, но это мы сам недооценили масштаб Пекина при бронировании. Бассейн сильно хлорирован, сильно отличается от привычных россиянам СПА в отеле - не выдают полотенца, народ там не плескается и не расслабляется, как мы привыкли, а методично и упорядоченно плавает по дорожкам. Нам не подошло. Если бы знали, что это так, забронировали бы без бассейна, но ближе МК центру. Теперь знаем)

The staff were friendly and helpfull. Breakfast was really good. had plenty of options. good clean rooms.

Gym was run by a provate company and only oprn from 8 am to 10 pm and full of outside people. the pool area is also full of non-hotel guetst. Bar closes at 10 pm (may be because of china law, not sure though) and no 24 hrs room service. other than that avery good hotel.

Comfortable room. Lovely breakfast. Staff were attentive when needed.

Pool was not as expected from the photos as it was filled with lane ropes, swimming lessons and not exclusive to hotel guests. We were very disappointed about the pool.

The location is good, and the staff is really nice and helpful.

The property seems old and ill-maintained. The wash basin slab in the bathroom was cracked, and water leaked from it. The chair was also withered.

Ничего

Все

I have stayed at the property many times over the years. I find it extremely comfortable and well located for my purposes. The rooms are a good size and always clean. The staff are very helpful.

Not a criticism. It would be nice to have coffee offered to you when you are seated and to have eggs cooked to your liking in front of you including omelettes. This more personalized service has been withdrawn over the years of my stays. I feel that Chinese patrons would appreciate this level of service too.

It’s a high-end luxury hotel in excellent shape and a great location. The room was in great condition and very comfortable.

The gym was only open from 8am to 10pm, which severely limits opportunities to train. The laundry is paid per piece of clothing and not a machine to use like in most other hotels in China, including luxury ones.

Staff were very helpful, room was very nice

The location was wonderful, I liked the staff who were so kind, friendly and helpful.

The only thing was the bathroom which had a transparent glass into the bedroom, although there was a curtain controlled from inside the bathroom but it was was outside the bathroom.

После того, как прочитал отзывы, думал что будет не очень, но наш номер был великолепен. Гостиница крутая, даже если не за всем новая. Классный завтрак, и хорошая местонахождение, но не за всем в центре. Есть бассейн.

Когда мы там были, ближайшая станция метро была закрыта, но даже от нее не менее 800метров. Завтрак только на двоих, даже если нас 4 человек, но рядом большой торговый центр с возможностью хорошо по кушать. Персонал плохо говорит по английски.

La chambre très spacieuse et propre

La station métro à côté était fermée du coup on faisait tout en taxi, sinon fallait un bus pour aller a la station d'après, c'était pénible

Use of pool all students needed caps

The hotel has a great location. The rooms are spacious and the staff are helpful.

Too dry in the room, and local police officers can randomly come to your room and check on your ID, no respect for privacy

Good location, shopping mall right next to it. Public transportation is also easy to access. Spacious rooms, friendly staff.

冬季中央供暖太热，无法在自己的房间内进行自由调节，浴室设施比较老。

The room is big and clean.

The location is far from downtown

Staff are friendly

The location is far from downtown

the staff is quite responsive

The hotel is quite old and there are many issues on the room e.g. the toilet is difficult to flush, the phone doesn't work well, the light has a problem.

I have been using this hotel regularly for the last 2 years. It's a very local area of Beijing - Business and CBD - but I like it ..... good location )) Not immediately close to the main tourist areas but very convenient and calm.

завтрак для европейца не подходящий

номер сильно обшарпан, шторы с дырками и пятнами

Well maintained property and shopping mall and food court near door

Apartament czysty, przestronny dwa pokoj, dwie łazienki i wielkie łóżko

Śniadania nie były zbyt smaczne, słaby wybór potraw, w dodatku rezerwując apartament dla 4 osób śniadania nie były przewidziane dla dzieci !! Jest dla mnie niezrozumiałe, trzeba było osobno dopłacić. Obiekt posiada basen, połowa basenu zajęta przez szkołę nauki pływania - utrudnia to korzystanie z basenu. Lokalizacja w stosunku do centrum słaba - 15km do Tuananman. Obok hotelu Wanda Plaza centrum handlowe

Not the most central hotel but very comfortable. There is a great food court in the Mall across the road check out the hotpots cooked in front of you. There is a reasonably large supermarket in the mall but a great little shop on the corner of the hotel which seems to be open 24 hrs a day for drinks, snacks etc. There is a nice beer garden ( wear mozzy repellant during the season) . If like me this is your first time in China be aware that the in house ATM asks for six digit code but will allow you to only enter 4… just hit enter when you have put the 4 in. It took me several days to work this out!

I rented a suite so it was nice

The reception staff were uncooperative and often responded with frowns and impatience. Only one person at the front desk spoke English, and despite having many staff members, guests had to communicate in person using translation apps. The hotel’s location is far from the city’s main attractions and not ideal for tourists visiting Beijing. The nearest metro station is about a 20-minute walk away. There is a shopping mall across from the hotel with a large food court and supermarket that can meet basic needs. The hotel rooms are spacious and modern, with high-quality mattresses, pillows, and bathrooms. The breakfast area is very small, and during my four-day stay, I had to wait for a table or share one with others. Western breakfast options were limited, with a focus on Eastern-style dishes.

I stayed at Wanda Realm Beijing with my spouse from March 24 to 27, booked through the Dalahoo travel agency. Unfortunately, our experience was far from satisfactory. • Cleanliness Issues: The hotel was dirty. During the daily housekeeping, the cleaner left a large clump of hair in the toilet. The dirty cups were not replaced, and the carpets were extremely filthy. The lobby restroom had no toilet paper. • Poor Breakfast Experience: The breakfast was incomplete, tables were dirty, and the dining area was outdated and unclean. • Old and Malfunctioning Facilities: The hotel’s furniture and equipment were old and poorly maintained. The room lighting was inadequate, making it feel dark and uncomfortable. • Limited Pool Hours: The swimming pool was only open from 6 AM to 10 AM, which was very inconvenient. • Bad Location & Service: The hotel is far from the main attractions in Beijing. Additionally, the reception phone was constantly busy, making it difficult to get assistance. Overall, this hotel did not meet expectations, and I would not recommend it.

The room is very cold, I asked for a heater and they don’t have any. The heaters are off at all the hotel including the lobby and breakfast area. When I asked reception they said heaters are off at all Beijing. I don’t know if it is a general situation or not but I hated that.

generally comfortable and clean

breakfast experience terrible. too full, no timely cleanup, empty food not refilled a little bit too far away from downtown for us

Tooooooo far to get to downtown, everything is so fine but the breakfast is very bad, there is no indian food in the breakfast, i want to eat some butter chicken but they say they dont have. inside the room is pretty well, my son love the hotel, is very friendly to foreign traveler, but still need to improve the support for our indian people, and support for lgbtq group, when my son talk with that guy in the check in area about he loves him, because that guy is handsome, but the guy said "i'm not gay" that hurt my son so much, he still remeber that handsome little boy, so he want me to write this comment after 1 year.

El personal no está cualificado. Además solicité un taxi a las 6:45 y se les olvidó. 25 minutos tarde conseguimos uno, pero casí perdemos el transporte. Solamente hablan chino.

The location of hotel is really far and it’s about 1:30-1 hours to the city center and you have to pay to much money for taxi The pool is always on the construction and it’s never been open. If you want to see the Beijing sight seeing , it’s not a good choice because you are always on the way

The breakfast had all that I needed by way of choice. The inhouse Japanese Restaurant was amazing. The Chef paid such close attention to the meal and my needs. It was superb!! I felt like a King and the food was simply stunning.

Still issues with paying for things on a westerner's credit card. They did sort it by allowing me to charge my room with the cost.

The lobby and public area of ​​the hotel are very luxurious and clean. Its location is at the end of the western part of Beijing city and it is far from the sightseeing places of the city center, but the subway is close to this hotel. The rooms are not at the level of a 5-star hotel and are very small. The hotel staff are polite and responsive. The main problem of the hotel is breakfast. The breakfast hall is very small and sometimes you have to wait a few minutes to find an empty table. The environment of the breakfast hall is very dark and the variety of breakfast for a 5-star international hotel is low.

The people were very friendly. The hotel was very clean. Located near a fantastic mall for some delicious foods.

The from was a little to cold but other then that the service was amazing.

The hotel Is very elegant and Best property location. The staff is very good and friendly . Specially to Mr Denny Wang who helped Us in every information we needed . Thanks . Our perfect staycation in Beijing china

Nothing More . Congrats to The management And More power

location

no gym, no pool

Pool and gym are closed for guests of hotel but both of pool and gym , are available for others.when I asked that why we dont use pool, they said ,pool is on trial operation .I felt that they were lying. we coud not connect to wifi internet and asked of reception staff over and over to help us but they did not help us . Great and spacious rooms. Near to wanda plaza shoping mall. The diversity of breakfast items is low. That is not expected for five stars.

It's my first business trip to Beijing. After seeing the prices of the rooms, I already knew I couldn't expect it to be like other 5-star hotels I've stayed in. Still, this one fell short of expectations. The disappointment started when we checked in. There was barely any eye contact from the gentleman, not to mention a smile that one would normally expect from someone working in the hospitality industry. We raised a few questions and requests, none of which was given a positive response to. In fact, all the front desk staff we met during our stay was the same. They wouldn't take the initiative to find ways to make their guests stay more comfortable. The most welcoming staff was the one for housekeeping. He always greeted me with a big smile and asked politely if he could clean my room. I stayed in a Grand Deluxe King Room. The room is spacious but the condition is appalling. There are many cracks and scratches, and you can see signs of water leakage here and there. Two lights in my room were not working properly but I couldn't ask for a change of room as they're all fully booked. We went to their lobby bar one night just to find that many of the drinks on their menu were not available, and they only had 1 choice of red wine and 1 choice of white wine. We didn't go back to any of their restaurants afterwards. Facility-wise, both their gym and pool were closed for maintenance. Overall, I'd say all the 4-star hotels I stayed in for business trips are better than this one.

Cleanness

i reuested for reciept for payment but still not recieved.

Location is good. Supermarket across the hotel. Room is big.

It is not pretty clean, breakfast is not delicious.

The staff was very friendly and accommodating. I enjoyed my room! Plenty of lights and power outlets available. The bathroom is spacious and includes a nice walk-in shower. Very comfortable bed as well. The air conditioning may be a bit warm by Western standards but the hotel might be under some regulations since businesses in this province all don't get very cold. The breakfast line-up is a bit limited but you have a mix of Western breads and cereals, fruits, with Asian foods like congee. There is a nice mall with plenty of shops and restaurants right across the street.

The hotel a little far from city center, but there is access to every part with Metro. There are shopping center and very good Chinese restaurants around the hotel. The hotel staffs were so polite and helpful. The room was so clean and had nice view to the north of city.

Definitely not a five star hotel. The service is not good, the reception was not friendly at all. The room is old, not in good condition.

We stayed for two weeks November 2023 and we stayed in the executive suite and it was perfect for us. It was clean, quiet and the service was amazing! If you plan to stay for more than a few days i highly recommend the executive suite (worth it). There is a lounge with complimentary breakfast, snacks/dessert and coffee. It was really comfortable.

The staff, and specifically Yori Deng was very helpful. She went out of her way to assist, even though she could not speak English. All the staff are friendly and very helpful, and goes out of their way to assist.

Excellent Hotel with a nice Swimmingpool. Food was very good, Roomservice was fantastic and very friendly. The people on the front desk a very educated and also very friendly. Especially Katrina Liang. And nevertheless the Concierge are very professionell and helpfull.

Fantastic Turist Support! The concierge Katrina Liang and Bruce Zhang assisted me in a fantastic way, they made all the diference so I could have a great time in China! I realy recomend this hotel, the food is great, the rooms are confortable, but the people that work here make all the diference. Thank you Katrina and Bruce! I will comeback with my family!

This was my first time visiting China. The staff at the front desk, including Katrina, were very polite and attentive. They exchanged US dollars for Chinese RMB three times for me. I couldn’t call a local restaurant for delivery so the concierge, Bob, helped me call and even transferred money to my Alipay to pay for the meal as my bank card wasn’t working. Bob also helped me get a reservation to see Tian’anmen square. I also wanted to see the Great Wall so the assistant manager for rooms, Paul, helped arrange a car to take me there, wait, and take me back! He even combined my trip with another two from the conference so we could all split the cost. I just can’t speak highly enough of the staff at this hotel. If you’re ever in Beijing, this is the place to stay. Last thing, the hotel is gorgeous and the rooms large and very comfortable with all the amenities you could want.

The hotel is very nice and staffs are very friendly and helpful, duty manager Bruce help me to exchange money, Katrina also recommend good places to travel, tell me how to take subway, she is very nice, strongly recommend the hotel, i will come back again.

I have really good time staying in this hotel everything is so great and the staff is really kind specially ms.katrina liang , she Can speak English fluently and she is very nice personality , she help us very much , everything is so great , i really enjoy stay in this hotel

Not much

The hotel room was very dated and everywhere showed the sign of age. The room was not maintained, carpet was dirty. Bathroom was so worn out. Nothing looks like a five-star hotel! Very disappointed

Fantastic stay, Katrina in the reception, kindly helped me to fix some issues with my invoice. Efficient and really helpful.

Katrina is a great help and kindness, I highly recommend this hotel. She showed us how to go to the metro, helped us changing money with a good rate and recommended us where to visit. This hotel has a great ratio of price over quality, the breakfast is very good

I like the room with a very good bed. The staff’s so helpful and good support.

I use this hotel for work and so, for me, the location is excellent. It's far from the Beijing airports (if this is a consideration for you) but close(ish) to the Zoo etc

Buon hotel, ampio buffet per colazione e cena. Comodo con la metro, fermata babaosh, linea 1, senza cambi fino a tienamen, wangfujin, etc. Carrefour e wanda centro commerciale a 20 metri. Prezzo un pò sopra la media ma comunque adeguato alla qualità.

Well...I have stayed there 2 or 3 times. It is quiet, it has a gym, it has a decent bed, and it is fairly inexpensive. And Wanda mall is across the road. I DID however notice that there was a slight smudge on the north facing wall, which I was APPALLED at...because I am such a HIGH CLASS PERSON....haha not really, just taking the p#ss out of, oh 99% of people on this site...

This hotel seems to be my second home. This time I stayed eight nights. I think I may have accrued there about 50 or so nights in the last 12-14 months, and it keeps getting better. The staff is friendly and tries to help as much possible, but with the recent addition of two members (I only recall Natalia’s name) the language problem has significantly decreased! She is great and has gone above and beyond to help! Rooms are excellent. Food is very very good. Location: well, it’s close to our business and the Wanda Plaza nearby is great for us. Far from the expat nightlife, which we still do, but Beijing is a huge city. Concierge service is excellent as well. See you soon!

The priperty is classy and well kept. The buffet for breakfast was very good. Coffee was lacking in room. The tea bage coffee version produces very weak coffee. AC unit had the room temperature set at 25 c and often climbed to 30c. Uncomfortable when its that hot and the windows are locked so not able to open to get releif from the heat.

環境清幽，附近交通方便，臨賣場吃飯選擇多，飯店設備貼心，打掃和服務人員都很用心

这是第三次入住，每次入住都让我感觉舒适。

So far quite good. Room are nice and clean enough. Reception is also helpful

Stayed at the executive room for 3 nights over Summer and here are some of the reasons why you shouldn’t: 1. The whole hotel is set at 25-26 degrees Celsius no wonder how the aircon controller is set/adjusted. This includes the room, restaurants, gym (!) and all other common area 2. The carpet in my room has not been vacuumed properly. When I first got into the room, there was a loose opened teabag packaging on the floor. Tv remote was “sticky” (!) 3. Room smelled like someone has smoked in there even though it was non smoking. 4. The level of English is extremely basic. Good thing I speak mandarin but I can’t imagine guests getting much customer service in English. The list goes on...

There were cigar ashes in the room with a lot of smoke smell and this was a non smoker room. No airport shuttle service, lots of things in the food menu were not available.

Some of the staff can’t speak English very well and the water pressure was quite low. Other than that it’s great

The concierge service could be improved further. The guy attended to me kind of disappeared after he made the call for a taxi upon my request. However I was waiting not knowing that the taxi has actually arrived.

객실에서 담배냄새가 너무 납니다. 공기청정기도 가져다 줬지만 저희가 방향제를 따로 사와야했고. 체크아웃하는 날 겨우 좋아졌습니다.

在地鐵站附近，房間很大、很舒服 早餐菜色不多，也沒有什麼變化。不推薦

酒店虽然设施有些老旧了，但是很干净很舒服，早餐很丰盛

I did like the hotel. Nice dinning room. And oof breakfast