Holiday Inn Express & Suites Drayton Valley by IHG

Nice Hotel for the area. Staff was good and facility was clean. Stayed 4 days, and didn't get clean sheets until after the 3rd night. Breakfast was nothing special. One issue: had a small charge show up after checkout. I questioned the charge via email and never even received a reply!

Additional charge after leaving and no response when asked for an explanation.

Recommended. Stayed for work and it was good. Great option.

The property was in a good location. Bed and linens were clean. Breakfast was good.

The pictures of the king suite were misleading. They showed a jacuzzi tub but we didn’t get one. The room smelled like smoke, the smoke detector was blinking, there were stains on the carpet. And the curtains didn’t close fully

Clean

Very dated and expensive for what you got.

Nice clean hotel room friendly helpful staff

The room is clean and the staff is nice.

Good breakfast!

Breakfast was great. Also, customer service-top notch. And there was COOKIES.

Was in town for a wedding. Hotel was fine, comfortable bed, good breakfast. The problem is with the cleaning staff. We came in late the first night and before 7 AM They were busting into the room to clean the room. Thankfully, we had moved the lock as she tried twice to bust into the room while we were sleeping. Of course it woke us up, absolutely blown away that someone was sounding like they’re breaking into our room before 7 AM, because they don’t even knock they just open the door. I guess that’s what you expect from an oilfield town, they assume everybody’s already on the job before 7 AM. But when you have to be in there for any other reason, you do not get your room cleaned the entire time unless you were already out of your room by 6 AM. We spent four nights there, and had to hang on the do not disturb so that we weren’t woken up in the 6 o’clock hour, especially after not making it back to the hotel till 1:30 AM on the night of the wedding. My husband even went and asked the front desk staff to clean the room before we came back one day, all they did was pull the blanket up,and give us a couple of towels. They never cleaned a single thing.

it's just a nice clean hotel for when i need to stay over in Drayton Valley. nice breakfast, good value. nice room.

The only issue was the breakfast was cold ( the stuff that was soupy to be hot)

The attendance at the desk were very helpful in every aspect. Particularly pertaining to copying and faxing a business letter. Staff members were always very eager to help and please.

Nice receptionist

Nice clean property. We were there multiple days and for some reason housekeeping did not clean our room daily.

An excellent hotel with friendly staff.

Convenient location and friendly staff

Overall condition of property was ok but a few issues. Bathroom is showing lots of wear and some plumbing issues. Pipes rattle when shower temp was turned up.

Nice clean and large room.

Lots of parking for big trucks thankfully! ⭐️⭐️⭐️⭐️⭐️

It was clean and in good condition

Location is good. Easy and quick check in and check out. Staff is very friendly and helpful! Room is clean and beds are comfortable. Good breakfast. Great value for money!

Here for work. Really good breakfast and awesome staff!

I can’t say enough good things about my stay at this Holiday Inn in Drayton Valley. The rooms are quiet, clean, and well-maintained, but what truly sets this hotel apart is the incredible hospitality. I found myself stranded due to car trouble, and the kindness of Mr. Patel and his team was beyond anything I expected. They even invited me to enjoy a free homemade dinner, making me feel truly at home. The breakfast buffet was excellent, with pancakes, yogurt, plenty of protein options, juice, and top-notch coffee. But more than the great amenities, it’s the genuine care and effort from the management that make this place special. Mr. Patel goes above and beyond to ensure every guest feels comfortable and valued. If you’re looking for a hotel that treats you like family, this is the place. Highly recommend!

Awesome

We were able to check in early. Friendly staff. Clean and well kept room

The room was very comfortable and good selections for breakfast.

Lobby and room was clean. Breakfast was good. Gym was good.

We have used this hotel before. Easy to find, centrally located. Clean facilities. We asked for and were given an accessible room that was well appointed. Morning breakfast was great and many choices available.

Beds are very comfortable! Pillows, blankets just like at home!

Clean, friendly staff, good breakfast

Dirty and run down for a Holiday Inn, especially for the rate they charged.

So for what this place is charging it needs to be udated badly. Washroom was stained and grout needs replacing. Some mold.

Everything!!

Tv wasn't working

Staff was very accommodating and check in was accomplished easily.

Yes

Easy check in. Quiet and clean.

Very clean property, friendly staff, comfortable stay. Thank you

The evening staff were not the best equipped for dealing with issues when it came to booking issues through Expedia, the manager fixed everything in a few days but it was stressful to deal with in the middle of the night with my young kids. Other than that the property was good, we will still stay with them again as they did fix everything!

Great morning breakfast and the staff are welcoming and kind.

Staff was nice

Breakfast was absolutely horrible for 178$ a night I expected way better food it was terrible I just threw it in the garbage and left

Clean, quite, friendly staff. I accidentally booked the wrong date, called the property and they adjusted booking right away

Good location. Staff was friendly and great to deal with. Breakfast was good. Bedding is always comfortable. The shower has some mold and the AC was a little clunky. But all in all, a good stay!

Awesome breakfast

Very nice employees and good breakfast

Good value great service

The beds and pillows were amazing. Staff were efficient, and helpful

Great check in experience.

Clean

Everything was good. Front desk ladies are very helpful.

No pool or hot tub . False advertising. Knowing this I would have booked the Ramada down the street for $6 more with the amenities I wanted .

The kids would have loved if there was a pool!

Clean, quiet hotel. Great breakfast and amenities

Easy to locate Lots of parking Great check in

N/A

It was a short stay, although I still enjoyed the king size bed

Best hotel in Drayton, friendliest staff I’ve run into at a hotel in a long time. Rooms are clean and comfortable, breakfast area is stocked fresh every morning. Highly recommend staying here. ( 200 character minimum is too much tripadvisor fix that please 😑)

I Travel alot with work and have always enjoyed my stay at the Holiday Inn Express in Drayton Valley. Clean rooms, typical conveniences. The breakfasts far better than any hotel breakfasts. I have stayed there ever since the Holiday Inn Express was built. My stay vary from a few days to 15 days at a time. Convenient location to a walk to, grocery store nearby

The jacuzzi tub

A tiny sized TV for an "executive" room Bad odor from tub Missing amenities

Friendly staff

One of the best stays I've ever had! Hotel was spotless, staff was extremely helpful and friendly, beds are the most comfortable I've ever experienced. Breakfast was delicious every time. Definitely will be back!

The room was great! The staff was super welcoming, room was bright and clean, breakfast was excellent! Will be returning and telling friends to stay at the holiday inn express when they stay in drayton valley!

Great hotel, nice and clean. Great staff. They were all willing to help out and the beds were really comfortable. Breakfast was good. Had bacon one day and sausages next day. Breakfast could have gone a little later though, but that’s ok

Theĺ management needs to upgrade the rooms furniture and plug-in, have USB portsas well.

Everything was great. The only thing I would recommend is adding charging ports to the desk area and night stands. I'm glad I brought my multi-outlet plug so we could charge all of our electronics.

Will return if I have to again.

Wonderful hotel and staff

Location for the hotel was good, front desk staff were friendly and very welcoming.

For the breakfast, the juice was not turned on as it needed to be cleaned, pancakes were not available for what ever reason. Fresh made cinnamon buns, I think were a total of 6 and that was all. the scrambled eggs were very watery and all of the sausages were over cooked. No bacon available. Pretty disappointing.

Great location and great staff!

Rooms were clean and comfy. Breakfast had a wide variety of options.

Elevator was having issues, though that was mentioned when we arrived and it was useable despite some issues with the door.

Staff were very nice and accommodating. The elevator wasn't working which was a bit of trouble for us after a long drive. Breakfast was great. Good night's sleep - couldn't get the internet or tv to work well.

Excellent breakfast

Other that the elevator didn't work (maintenance issue) not much to complain about

Nice stay

Proximity to work

Biggest problem was my son and I got stuck in the elevator, when we first got there the elevator door was slow and you can see was sticking, later that night my son and I used it and the door got stuck on our floor. Luckily it opened just enough to get my fingers in and I was able to pry it open. If my son, daughter, wife had been in the elevator alone they would have been stuck. Front desk didn't offer anything to make up for this major safety issue, didn't offer a discount or anything. THIS IS A MAJOR SAFETY ISSUE AND THE HOTEL KNEW IT WAS STICKING. NOT HAPPY OR IMPRESSED.

Quiet and comfortable. Good location in Drayton Valley made access to all locations easy. Excellent breakfast each am. Will stay there sgain.