Stella Sea Club Hotel

We enjoyed our stay at the hotel. Very relaxing, the staff are very friendly and professional. We booked executive suite with half board. The room was spacious and clean. Breakfast buffet was amazing plenty of choices of food and beverages. The dinner was also great the only thing a water fountain so client and drink with dinner it would be great. Other than that I give Stella 10/10

I stayed 3 nights First day from 3 pm (at my arrival time) Till 3 am the power was cut off(12 hrs) so NO air conditioning working at room So my first night was horrible in hot weather! When we talk with manger of the hotel He said by rude way there is nothing i can do Even if the problem was from the electricity company The hotel didn’t even try to compansate us

Very nice hotel. The food is really good and the staff is friendly specially Rawan Mohamed from the guest relation team. She is amazing. Thank you, Rawan!

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Family Friendly

It is my 7th time to stay at this hotel. I like its place, gardens, beach, breakfast and dining taste and varities. There are 2 things that made my last visit not too comfortable: 1- room air condition is too old and has loud sound and you can not control the room temperature.All you have whether ON and too cold or OFF and too hot.This problem i faced many times in many rooms in this hotel. 2- It is clear that the new management company Orient has made a lot of competetive packages for some corporate customers that bring to the hotel a layer of low standard people that could not afford to appear in this hotel before.The conclusion is obvious in the pool where lot of garbage and in the restaurant a lot mess.

Cousy place and staff

Everything is great

The trip was for 5 people. The restaurant was very crowded as well as for the pool. The waterslides were good as well as the greenery of the place.

1- No free drinks during dinner which is not usual for half board. 2- one or 2 small free bottles of water per day for adult. 3- food and drinks are really expensive. 4- it is over rated in general. 5- deserts are of poor quality. 6- Receptionist is not really aware how to deal with the guests in a professional way. They are not flexible. They told me that I can get the bracelets at 10 then changed their mind. The Receptionist told me to make sure that we will not go for the breakfast which is a big joke as we have paid all these money so we are not greedy to get an extra breakfast for 250 pounds. 7- The room service can not be got easily to clean the room. 8- i was told that the room has sofa bed but it was not so I needed to order an extra bed. They considered it as complimentary thankfully . 9- The cafe machine produced diluted cafe. To be fair 1-The guest relationship was responsive to some feedbacks. 2-The room service worker was polite. 3- The grilled food was good. 4- The animation team was friendly. 5- The waiters during food time were helpful.

Property is good, the beach is nice.

This property was beautiful. Lush and clean. Every block had its own pool. We loved it. Great family resort. Cons Buffet food was just OK No shisha on beach Its not directly on beach. Its a 5min walk. They dont tell you that. I made reservations for 2 rooms and they put us in different buildings. Took hours to correct.

Not bad

Reception is taking too long, I wait for around two hours for a checkout took one minute, no excuse can be accepted for losing my time like that

Waiting for more than 1.30 hours to make check our, room services not that good and the season not being yet

Great place for a quick trip - near Cairo. Facility ans staff were great. Lots of options for open bouffet for breakfast and dinner. The beach was lovely. The ACs in the rooms were working great in the beginning, started to warm up. Didn’t call reception because we were there for a short time. They would have helped if we did.

Friendly staff

A lovely family getaway. We went half board and the food is lovely. My only issue was that dinner is served late and the kids were asleep before getting a chance to eat dinner.

Out dated room furniture.

Good

The beach is so nice and aqua park

overall stay was good

Pros: Great food Clean and spacious rooms Cons: Wifi was almost non existent Pools were not heated so it was impossible to swim in during winter

Sure, this trip was the best since a while iam gonna do it in this amazing hotel again ❤️🥰😍

We stayed just one night. It was ok; nothing great. A nice getaway from Cairo. The dinner and breakfast buffets were pretty good compared to others in Egypt. It was a holiday weekend so it was very busy, but the staff were competent and able to handle the large crowds. We were even able to check-in a couple hours early (which we had called them about, but they had not guaranteed). The beach was about a 10-minute walk from our room, which was fine, but for those with small children or with mobility issues there was a kiddie train that shuttled people between the beach and the lobby. No photos since we were staying just one night.

Very clean and good service

Reception not helpful, they forgot get back my ID after check in and checkout, bar guy asking for money I don’t why we put all checks on room, asking also for late check out for urgent meeting they refuse that..

Great place to chill

Didn’t supply enough drinking water. Poor customer service when I ordered medication.

Thank you Mr. Mina in reception, Qurashi and Mina bellmen, Abd ElRahim and Nader (dining) for making my stay welcoming, comfortable and enjoyable.

Thx for a lovely stay

As a first time visitor to Stella De Mare Sea Club, I would highly recommend it. It was so peaceful and quiet. The staff were very helpful. The buffet breakfast and dinner (half board) had a good variety of food. The beach was great and the landscape (green grass and trees) was so nice. The accommodation had everything we needed. I received a wonderful surprise (a birthday cake and card) from Stella De Mare family for my birthday which fell on one of the dates I was there. Overall, it was a lovely and memorable trip.

toilet is not clean

It was amazing everything perfect Except water for drink the hotel charge resident for it more than trible the normal price

Every thing was great except drinking water they charged us for it expensively if they fix this they will be totaly awesome

Beautiful place

Close to Cairo and nice facilities

Good

Excellent beach, location around 1 hour from Cairo. Excellent food quality, quantity, and variety. Very good aqua park Excellent landscape and garden Excellent transportation to and from the beach

it was excellent. we enjoyed everything

Overall, our stay was wonderful. Staff are a great treasure to the property. Room was clean, spacious with a nice decoration placed in the room for our anniversary and a delicious cake, special thanks to Melisa and Abader from G.R and Kirollos from H.K. Food was so delicious with a wide range of selections everyday. The restaurant staff and chefs were so nice, very welcoming and hospitable, so attentive to our needs especially chef Medhat and other chefs. We had a lot of problems with the internet connection but thanks to G.R & I.T team they changed our room and the internet became a bit better than before. The other negative thing about the service is the quantity supply of water bottles in the room. We were limited to 2 bottles per person for the entire day, which is not enough consumption. we hope this thing can be considered for a future visit. Lastly, the entertainment program can be modified to include a different variety other than just the singer and DJ every night. At the end, thanks to everyone who helped us and made our stay an amazing one. Regards, Mr & Mrs Lewiz

Overall very good. Staff were very professional. Great water sports activities at the beach. Just wished we knew about it earlier rather than at the end of the trip. But food and the area was great.

The staff is veryyyy rude , unfriendly, inflexible, veryyyyy slow if you asked them to get you something.. except the waiters at the restaurant

The food is fantastic (mainly your seafood meals), wide varieties ... Egyptian, international & Asian meals were really tasty ... 😋👍😍 The friendly staff is a main plus point. Safety makes the place ideal for kids accompanied by their families. Regards

We had an okay stay at Stella Di Mare. Pros: - Nice clean, spacious and very comfortable rooms. - excellent staff, helpful and friendly - good food with the half board Cons: - tennis courts are in horrible condition and charged for access - need more fresh fruits at the restaurant (banana, strawberry, anything in season) Overall we had a restful stay, but we wished billiards and tennis was free for hotel guests. It's good value for money overall and would recommend if wanting some sea experience on a budget.

It was pleasant and the kids club was good.

We loved our stay, the staff was great and very helpful. Especially Mai she supported us since we arrived and was a great help. We will definitely go back.

Pros. Clean, friendly staff. Good entertainment. Cons. Extremely expensive bar. $20 for a shot of liquor and more for mixed drinks! They charge for drinking water. (No sense)! Wi-Fi is a joke. Even if you pay extra to get Wi-Fi in your room. You’ll never get it. Overall. We liked the place and I highly recommend it.

I don’t recommend anyone who is not Egyptian to stay at this hotel. Service was less than average in many situations. Workers were not respectful. The list can go on but my overall experience wasn’t satisfactory.

Excellent vacation

Great destination. Rooms are very clean. Pools are super clean and many spots so you never feel crowded. The staff is extremely courteous and helpful. The beach is clean and the water was so clear. Food was good and again the staff was brilliant. The only observation is that the facility is a bit dated and and will benefit from technology upgrade.

Great hotel with great staff and pool , water park is awesome , food is also very good , only the room is a little bit outdated but overall great experience.

Excellent hotel… Sara the guest relation manager is very professional and supportive… the staff are very professional and friendly… I have to say that I had Avery bad experience with the bazar shop there and don’t recommend it at all … you can buy from the shops in the village

Great

Ok hotel... Nothing wow

The overall experience was okay but the check-in process made for a miserable start of our weekend. Key-cards didn't work so we had to wait for 15 minutes until they realized they had to change our room. The replacement didn't have the bed arrangement that we had requested. The bellman falsely claimed that this was easily remediable with a quick phone call. Instead, the response was it wasn't fixable and that we should be thankful for getting a replacement room as opposed to the management letting us sit in the scorching sun with our luggage until they pulled their act together. Even the replacement room was very challenging to get into because only one key worked and sporadically at that. The nail in the coffin was when they refused to make dinner arrangements for the remainder of our party who were running late and checking in around midnight, even though they were paying the full rate!

Good and comfort , the food quality need to be more better

Very friendly staff and clean room, the food was good and the service was great

There was nothing we didn't like.... everything was perfect. I particularly loved the way breakfast and dinner were served. They managed to provide an open buffet while being safe and efficient. The staff on all levels were extremely nice, polite, and genuinely want to help and make your stay the best ever. My wife and I are definitely coming back!

The room furniture is rundown and there was very loud music playing at the beach

Positives: The room was as good at the photos, absolutely beautiful. We had a standard room. The grounds are kept up very well. The pool was lovely and warm. The beach was excellent! This included the service, the beach-bar, the bathrooms, the beach chairs and little train that comes every 10min to go in between the hotel and beach. There is an excellent grassy and large, gated playground if you have small children. It's on the property near the beach. The man who attended our room, Karam, was so wonderful and made our stay even better. He was just so polite and took good care of us. Negatives: Really, the food at the buffet was pretty sad. Cold and dry "french toast", cakes that all taste the same (no taste), foul (beans) with no flavor, eggs boiled until brownish, and just a general lack of food cost put into the selection. I get the feeling they are economizing. Fruit selection was apples cut into chucks with about 1 grape for every 3 cups of apples. My friend compared the Sea Club buffet to North Korea. We did 1 dinner and 1 breakfast, although we had paid for all 3 days. Luckily the Italian restaurant at Stella Grand across the way was amazing. The Asian food restaurant was also alright. We paid to eat there. We paid for breakfast at the Grand after that. Their buffet was a little better, they had coffee, fruit and cereal, and the food was prepared and kept warm better. If food is your thing, I can't recommend Stella in Sokhna.

Thank you for great time there and good hospitality

The staff was amazing. Very friendly. The hotel rooms are old. Old furniture old tv.etc. The hotel charges to play at the pool table. Maybe a little to desperate for extra money.

It was good and has great access to beach. Nice rooms and views fi pool

Our stay was great except that I got about 100 bed bug bite, and my wife got about 25. We have been gone a week and still are recovering!

It's a quite place for relaxation, nice beach and the room is spacious and clean. Animation was not much and at night not much things to do. The wifi was not free except in the bar area

We were a group of 3 couples , all Egyptians (and proud), we booked 3 double rooms from hotels.com , totally paid by visa , showing with a confirmation number. When we get to the hotel , they asked us to pay extra 2800 pounds because we don’t have the British nationality !! Knowing that nothing mentioned this in our reservation. So it’s not totally our fault. The hotel didn’t try to help us to find a solution , they left us helpless ( can you imagine)in the lobby for 6 hours and we started to contact the site . The hotel insists either we pay the extra or the reservation will be cancelled and we it’s your problem with the site !!! I wrote on their page on Facebook that we were treated in an unprofessional way , very rude ( they didn’t insult us but they treated us in a rude way as if we have to beg them ) , then they asked us to remove the comment on Facebook and they will give us another rate , we refused. They lied to us telling us the site has cancelled your booking and the site didn’t, very unprofessional, they have a problem in the guest relationship way . I booked hundred times through different sites from internet and this is the first time I was treated that way. Negotiations for 6 hours in vain and finally we decided to leave the hotel after loosing a whole day of our vacation!! And this is why ?? Because one of my country’s hotel rates me higher than a foreigner !! Once again sunrise hotel WE ARE EGYPTIANS AND WE ARE PROUD. Not recommended at all

Bad experience. Weird regulations distributed our holidays

The location is very unique... and the nightlife usual you have something to do

Great hotel. Safe, clean and beautiful! Great activities

The pool was refreshing. The beach is nice but it’s about an 8 min walk. They provide a shuttle, though, if you don’t feel like walking.

I stayed for one night, it is crowded and the services is bad, staff unfriendly and the food has no taste. Definitely over priced. The room was ok, location & hotel facilities are good

Clean nice hotel, abd the staff are very friendly with hospitality..........

Everything was good except that in our first night there was a long term power failure in whole the hotel due to problems on their generators the problem that during this power failure there wasn't any source of power it was totally dark for about 4 hours so it was a bad first night for me but I think it was something incidental because its not a first time for me in this hotel and i really like it.

This hotel is one of two in a large gated community of private villas. The community is a lovely island of greenery and tranquility in ugly, industrial Ain Sukhna. The hotels cater to an Egyptian clientele. The hotel I stayed at is the Stella Di Mare Sea Club, the lessor of the two hotels. It's reception lobby, dining and other facilities are beautiful and very clean. The guest rooms are actually in a series of villas that have been subdivided into large rooms with, of course, private baths. My room was clean and comfortable, but a colleague staying in an adjacent room had an air conditioner that did not work. The stairwell outside my room had a burned-out light bulb and so the steps had to be carefully navigated in the dark. Except for these two deficiencies, I was favorably impressed by everything I saw and experienced at this hotel.

I loved my stay there, will be back next vacation. All staff are helpful, except my checking in wasn't so pleasant. Food is great (variety, quantity & quality). Beach needs more services but clean. Pools and rooms are very clean except some insects. Evening programs are nice.

the bad things they do not allow hijabis to swim in pools there was a fly in the soup the dinner was great

We enjoyed the resort and hotel - we booked a double and wanted a 3rd person to stay the hotel charged almost as much as the whole room for the third person! Unacceptable and we want part refund for that 280pounds

The is not perfect such as: Toilit is not good clean The taps is not working such as shower tape T.v is very poor signal

Hotel facility are very convenient , clean rooms great food friendly staff overall great experience

very bad hotel they let me pay 210 pound in diner instead of 135 as they written in hotel prices back of in room.i check out without sleep in hotel

As long as you don't eat at the resort it is fine, the food is ice cold. Ruined the entire experience.

Extremely noisy room, you can her all your neighbours Service very bad (only react when you shout) Food is terrible, cantina was a fight for food Nice pool close to the rooms

Good experience and suitable for a short trip. The breakfast and dinner buffets are of high standard.

It was a great experience , the hotel is fine , the staff are friendly , and the food was really nice.

We stayed one night and we had a great time the staff are friendly and professional, food was good, room is clean and very big. I recommend this hotel for couple and family to enjoy the amazing sun and weather of Ain el sokhna red sea :)

My stay was really convenient,i liked day/night kids activities performed by animation team,food was good,beach is clean but they should consider heated pool.all price is a bit high for the season,given that we booked from hotel.com there was a special arrangement for da room which came as a surprise!