6/10
Reviewed Sep 18, 2025Theres no wifi unless youre in the lobby area.
Breakfast was really good. I have no complaints on their food.
No beach view from room. You have to walk to a bridge that crosses over to the beach.
The pool is what disappointed me the most!! I dont think they clean the pools because i dont see any filters and you can see peoples snot and fluids floating in the water.
The house keeping crew was friendly and some of the front desk personnel as well. I feel like this isnt for just any tourist because all you see around there is locals. I was the only “tourist” that stood out. Either way, its a beautiful location but needs so much work with the cleaning dept
10/10
Reviewed Aug 11, 2025We had a pleasant stay at this hotel, which has been recently renovated and is in great condition. The staff were helpful and welcoming. The rooms were clean, well-maintained, and comfortable. We also enjoyed the breakfast and dinner buffet, which offered a wide variety of delicious options. The only drawback is the access to the beach. It requires a relatively long walk, exposed to the sun, and involves crossing a bridge and using an elevator, this may not be convenient for everyone.
2/10
Reviewed Sep 21, 2024There was a maintenance in the reception area, no signs to follow, so noisy and rooms has one access and a very long corridor. Terrible experience.
The rooms were not clean. Also, the rooms should be maintained properly as they got old and were very consumed. The pool should be bigger and real isolated with other properties. The biggest disadvantage on this property, it is noisy hotel. The concert were in front of the hotel and they leave after 2 PM. Therefore, I could take enough sleep at that day.
2/10
Reviewed May 26, 2021No good be
The room was good with sea view but not direct view . The restaurant and food was very very very dealishes & the staff was very kindfully but the rooms need some repairs
4/10
Reviewed May 30, 2020Most of the staff are friendly, but I think the main problem is the head of management for hotel,observing the staff all the time and giving orders even by eyes which make the atmosphere of the hotel isn’t comfortable.can you imagine the manger knew that I am the first guest who entered the hotel during the opening back in 2002 with my little kids who are now in last year at their college, and even he hasn’t said a word because he was busy controlling the hotel by setting on a couch at loopy even I haven’t received a piece of fruit not a pleat.anyhow I think the location is nice can find a lot of nice places enjoying your time.but I think you can find hotels near the location with perfect price and condition because Porto hotel is so old furnished and so expensive.once again the staff or most of them are nice and the food was okay but the amount they provide for meals so much
I tried my best not be unsatisfied because I was on holiday.
6/10
Reviewed May 27, 2020Honestly the hotel is fine great location and great stuff people who are working nice and friendly except the head management.who has made the my stay uncomfortable.
2/10
Reviewed Aug 18, 2019The worst experience ever ... the rooms and toilets were in a very bad condition
Generally I love Al Ain Alsokhna as it needs only 2 hours from Cairo, Porto life style is still there. the daily animation show, the beautiful beach and the good pool.
rooms facilities need to be upgraded. Staff are so polite and supportive specially the reservation lady ( I don't remember her name) and the Pool restaurant staff.
at general it was beautiful experience as usual.
10/10
Reviewed Jul 22, 2018Very nice location, staff, and activities. Also a lot of fun in the evening.
8/10
Reviewed Jul 17, 2018It was pleasant stay with some comments like
* Breakfast time needs to be started earlier 5:30 for example.
* Rooms are very far from elevators and reception.
4/10
Reviewed Mar 22, 2018I didn’t like the room smell and sheets it was not comfortable.
10/10
Reviewed Oct 15, 2017Good and lovely hotel to enjoy with my family
Breakfast and dinner are okay
Recommended for families
The place was amazing with good sea sports
2/10
Reviewed Sep 28, 2017this not a good hotel ever bad service and bad everything else nothing was good there you can`t play you can't anything just still in your room
4/10
Reviewed Jun 13, 2017Hotel Staff were ok, but it took them an hour to find us a room. When we entered the room there was a dead fly on the bathroom sink. We called housekeeping told them about the fly and we left the room, only to be surprised after coming back that the left it as it is. The A/C was horrible, and the sports guys on the beach had no idea about customer service. It was a really horrible experience.
8/10
Reviewed Mar 16, 2017Ms Hala the new GM is a very helpful person. she did her best to meet all our requests.
The place is horrible and you will feel it from the first minuit you enter the hotel and find out only one person is there on the front desk. The hotel is only one floor high and the building in the photos doesn't belong to the hotel. The room is very noisy because it's first floor so you are like living on the high way with all trucks beeping and moving fast all night plus the loud music all night till 2am and when you complain no one cares about you.
4/10
Reviewed Aug 23, 2016Even though that porto Sokhna has many nice activities, coffee shops and restrants, however staying in their hotel is a whole another story! very small crowded beach, the bed sheets had stains all over it we called the room services to change it after we arrived, the AC unit was extremely loud we couldn't sleep from it, the hotel rooms is right over porto coffee shops plaza, so music doesn't stop till 3 am in the morning, I happened to be there in the weekend, we couldn't find a parking spots as they didn't have a dedicated parking for their residences and there was a lot of people visiting from out side porto !!
We had a good stay our villa was spacious and had good amenities, cleaning and room service needs to be better.. The place is good with lots of activities for children.. Overall a good stay
Very poor service
it take more than 2 hours to check-in, the booking was not registered in the system , they asked me for the price of the booking although i already paid
6/10
Reviewed Feb 22, 2016Very short stay but was wonderful
4/10
Reviewed Feb 17, 2016rooms not clean,, very very old,,
problem at check-in alson they couldn't find the reservation also their reservation system found it easily..
8/10
Reviewed Jan 31, 2016There is no heat in the hotel do not book during winter. Otherwise staff and hotel was great! Very helpful and accommodating.
8/10
Reviewed Jan 27, 2016Everything was excellent in the Hotel, except the following:
- When we asked for shaving and toothbrush tools, the answer was they as 4 stars hotel and not 5 Stars!! any such services with extra fees. you should correct the info about them to 4 stars if they are 4 stars as they tell us!
- No free Wifi, it is with another extra fees too. it didn't matter to me but it is good to be known for others.
- No hot water specially at night .. it is my worst problem!! may be they use solar water heating, so it is good in the morning and bad at night, when we complained, they sent a plumber to us he told us he increased the heat and it should be good next morning, it was good next morning and bad again at night!
- Heater their is not good enough, although you may not need it if the weather is good.
The room is perfect, I loved the view, the organization of all services and restaurants down the hotel, all the staff are so friendly, helpful and smiley specially the guard (this man is so friendly).
I really enjoyed my stay there except for the above points.
Bad expirence, a man by name Sherif at reception disk was very rude and not helpful at all, they gave us a key for a room which was dirty and not prepared, full of garbage!!!
The hotel was full of workers who were not doing any thing except asking for tips!!
I will not return back.
10/10
Reviewed Dec 1, 2015Amazing view and hotel
2/10
Reviewed Nov 15, 2015I dont recommend ths hotel. very dirty . Very rude stuff . Bad food . I will not even think of going there again .
4/10
Reviewed Oct 16, 2015we were not given the 3 bedroom villa we paid for due to overbooking.the customer service staff didnt know that trivago and travelocity existed and initially responded that it was probably a fake website. Then they at first tried to house us in 2 rooms instead.... and finally after 2hours waiting with my kids they finally gave us a perfectly capacious and perfectly furnished penthouse apartment. the big surprise was on the following morning at 5 am when we found no water in all toilets...and there was no phone in that apartment to call room service or reception so i had to go down 16 stories in my pyjamas to the front desk to ask for water... the receptionist informed me that the water was cut off the whole hotel and they are on tanks and that nothing can be done. 10 mins later my family and i checked out at 6 am .... during check out another receptionist told me that i should have recharged a water card that i knew nothing about!!!!!!!
2/10
Reviewed Oct 14, 2015Bad hotel
6/10
Reviewed Sep 13, 2015Only problem was the huge number of unit renter ppl with really strange behavior
8/10
Reviewed Sep 13, 2015I enjoyed my stay in Porto Sokhna Hotel and Spa. The place is amazing. Lots of stuff to do and see. Surrounded by lots of restaurants, cafe's, and markets. The hotel even has its own mini mall. Lots of fun for guests with kids. My 2-bedroom apartment was upgraded to duplex villa courtesy of the hotel which I appreciate a lot. The only drawback I faced was the very bad condition of the bathrooms. They didn't smell good and were in a very bad condition. The tub didn't have a shower curtain and the shower head was busted spraying water all around me when I shower. The cable car "Telepherique" ride is a must situated very close to the hotel.
4/10
Reviewed Jun 27, 2015This place was no vacation. The staff is so incompetent: from the very first moment we arrived, no one seemed to know anything, from how to get more towels to how to get to the beach (which was very small). My friend and I were photographed on the beach without our consent multiple times and the staff clearly didn't care. It was absurd. The only good part was seeing dolphins, which really can't be attributed to the hotel...
8/10
Reviewed May 16, 2015nice ,, clean ,, but too huge for old people,, nice food ,,
Very bad lighting in the room Tv remote was broken. Floor lamp broken. Good for locals.
6/10
Reviewed Mar 30, 2015very good location in a wonderful weather
It's very bad
4/10
Reviewed Feb 18, 2015No beach access, no taxis to go anywhere. Terrible shopping in the resort.
2/10
Reviewed Aug 23, 2014Its unsafe place at all for kids and not recommended for families
It was a very bad experience starting with staff being not helpful at all.. Upon arrival they informed me that there is no booking for me even after showing expedia confirmation email... They asked me to call there HQ and expedia to check my reservation. I waited for more than two hours in the reception before they discovered it was there mistake!!!!
After that bad smell n z room and many issues including telephone not working, TV remote control not working, toilt was not clean and blocked......
They just sell the location and the design. Otherwise, they are doing an awful job on maintenance and finishing. literally everything needed maintenance in the room I stayed in. in addition they don't give you any tip about the attractions in the town/resort... you just have to ask people around.
I'd like to see this building five years later.
2/10
Reviewed Feb 10, 2014Needs renovation and their booking system needs upgrading
2/10
Reviewed Dec 18, 2013in few words is not 5 stars services or furniture or any other options.
not matching the value at all.
i dont recommended it
If u like to stay out of ur room , it's the nice hotel . ... the hotel have doors between rooms !!!!!!??? So bad ..
Every time I had to walk for a very long corridor to reach my room... Never experienced such a stupid design...
6/10
Reviewed Oct 27, 2012The food was very bad and the staff unprofessional, over all is not bad for 2 nights only
Abbady, Cairo
6/10
Reviewed Oct 23, 20121-Late accommodating &careless about guests.
2-Staff doing noisy chatting with each other between the guests.
3-No free wireless connection , I think 5 star hotel now a days should be covered by free wireless.
4-Good resaurant , food & service inside tesaurant.
5-Good orientation for the guests.
6-Amazing views.
The performance of the staff is below standard, the food is very bad, although I paid for half board most of my meals were outside the hotel.You can not sleep in the evening because of the loud noises ouside your room.It was terrible experience I,ll never think in going there again even if it was a free invitation.
2/10
Reviewed Sep 24, 2012there was construction work at the corridor leading to our room.it was very noisy and we could not sleep.
drinks was served with no glasses in the main restaurant,and when you ask they bring a plastic disposable one for you.
there was no lagoon,the room was viewing the back of the front building.
8/10
Reviewed Sep 10, 2012The swimming pool was bad (not clean) there are some broken bricks on the floor of the pool.
SEA View was bad as I was in the 1st floor.
noise from the below Cafe's.
