Joncs
Joncs, Ma-12, 07400 Alcúdia, Spain- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Spa Treatments
Indulge in massages, body treatments, and facials at our spa to rejuvenate your senses.
Recreational Delights
Unwind by one of our 3 outdoor swimming pools or explore the area on bicycles available for rent, ensuring a fun-filled stay.
Gourmet Dining and Inclusive Packages
Enjoy all-inclusive rates with meals and beverages included, savor delicious dishes at our restaurants and bars, and start your day with a delightful buffet breakfast.
Immerse yourself in the ultimate beachfront experience at Iberostar Ciudad Blanca. Book now for a luxurious stay just steps away from Alcúdia Beach.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Not allowed
Pets
Allowed
2 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with city views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
City View
In-room amenities
3 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with city views
Layout - 2 bedrooms and living room
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 5 guests
2 adults · 3 children
Beds
3 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
City View
In-room amenities
2 Twin Beds and 2 Twin Sofa Beds
517-sq-foot individually decorated room with a balcony
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
48 m2
In-room amenities
2 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, double sofa bed, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
Garden View
In-room amenities
2 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with sea views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
Sea View
In-room amenities
2 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with garden views
Layout - Bedroom and living room
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
Garden View
In-room amenities
2 Twin Beds and 2 Twin Sofa Beds
538-sq-foot individually decorated room, balcony with sea views
Layout - Bedroom
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, double sofa bed, and desk
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
2 Twin bed (90-99 cm wide), 2 Sofa bed (90-99 cm wide)
Room details
50 m2
Sea View
In-room amenities
1 Queen Bed
323-sq-foot individually decorated room, balcony with city views
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
30 m2
City View
In-room amenities
1 Queen Bed
323-sq-foot individually decorated room, balcony with sea views
Internet - Free WiFi
Entertainment - Satellite channels
Food & Drink - Kitchenette with stovetop and cookware/dishware
Sleep - Turndown service and bed sheets
Bathroom - Private bathroom, towels, and a bathtub
Practical - Safe, desk, and phone
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Queen Bed (150-160 cm wide)
Room details
30 m2
Sea View
In-room amenities
Service animals are exempt from fees/restrictions
No rollaway/extra beds available
Pet max weight (per pet) in kg is 10
Pets cannot be left unattended
Essential workers only - NO
No elevators
Pets allowed
Pet max weight (per pet) in lb is 22
Property uses a professional cleaning service
EarthCheck
Professional property host/manager
Maximum number of pets per room 1
Only dogs are allowed
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La cocina carecía de cosas básicas, la habitación estaba anticuada
Équipements vieux dans la chambre, hotels bruyants le matin. Transats difficiles à avoir si vous ne vous levez pas TRÈS tôt. Mais l'hôtel reste sympa. Par contre, superbe plage.
Bra underhållning hela tiden. Mest britter och tyskar. Stenhårda sängar.
Food was great, but rooms are very outdated. Walls were also paper thin. We weren’t ale to sleep in once due to all the noise.
Die Unterkunft ist toll, aber leider erwas in die Jahre gekommen und dringend renovationsbedürftig. Ansonsten alles gut, top Buffet (wer hier nichts zu essen findet, hat ein ganz anderes Problem). Personal ist stets bemüht und und aufmerksam. Sehr gute Lage zum Strand. Der Hafen von Alcudia ist fussläufig sehr gut innerhalb 20 Min. erreichbar.
Fantastic hotel, rooms a little dated but some much going on for families we were only in there to sleep. Food - Amazing, Staff - Awesome, Entertainment - Brilliant, Beach - Fantastic, Surrounding area - Walkable, safe and clean, Location - Perfect. All in all a great location for a family holiday, that good we are thinking of returning next year!
Five star, only problem was flushing toilet but after noticing it to the reception it was solved within 30min. Kids (and we) were super happy with breakfast and dinner (only had half board), good variation of foods. Drinks and beer at low prices. Nice entertainment both during the day and the evening, best was the foam party last day. Excellent location with only a few meters to the beach and the ocean.
Magnifique ! Je recommande cet hôtel à 100%, je ne me permet jamais de le faire mais ici tout est parfait !
Todo perfecto. La atención del personal y la comida son insuperables. El hotel está en una ubicación inmejorable. Volveré a repetir sin duda.
In die Jahre gekommenes Hotel, Personal super freundlich
We had a wonderful time, the staff was great, the food was outstanding, and the entertainment was fun. We will be going back again
Dejligt familie venligt hotel. Børneunderholdning fra morgen til aften og 3 pools til alle aldrer.
Great stay, beautiful beach, very close to the shops . Rooms are outdated but very clean and spacious .
Hotel tres sympa, localisation superbe a cote de la plage … Chambres tres mals isolées. On entend les voisins et le couloir en permance. C’est dommage. Mobilier un peu vieux mais ca va
Lovely staff, amazing choice of food and great location. I went with teenagers and had a lovely time but it was
Hotel muito bom. As refeições são boas também. O pessoal atende com educação e simpatia. Os quartos precisam ser atualizados.
Overall great. Lifts were in and out of service, so would be an issue if mobility is a challenge or have a pram. Air con in room did not work, so would be an issue in the height of summer. Neither impacted our stay as we could take the stairs and April weather cooler at night.
Nice Hotel. Many families with small children. Over all I can recommend the hotel. All in good shape, only a little bit old sometimes.
Un hôtel familial très agréable avec 3 piscines mais pas chauffées. Impossible de s'y baigner fin avril et j'avoue que ça a été la mauvaise surprise. En dehors de ça, le personnel est absolument incroyable. Aussi bien les femmes de chambre qui font un travail remarquable que le personnel du restaurant qui rendent le séjour encore plus agréable.Toujours au petit soin, toujours un sourire pour les enfants. Le buffet est assez varié et franchement bon. On s'est bien régalé. Les spectacles du soir sont vraiment bien. L'accès à la plage très proche. Les chambres sont, en revanche un peu vieillotte.
Schön gelegenes Hotel mit sehr netten Personal. Auch für Kinder top!
Staff was amazing! So friendly and helpful. Great place to be with the kids!
This was a wonderful place to stay with young children. We are a family of 5 with a 7, 4 and 3 month old baby at the time. Resort was great for what we needed. Beach right outside resort was incredible. Very safe with young children.
We had another great family holiday here which was loads of fun as always. The staff were all excellent and couldn’t have been more friendly/helpful. The daily activities were excellent with a good range for all ages. Parts of the hotel are starting to become a bit dated and maybe with other more modern hotels in the area it could use a bit of an upgrade at some point but generally was a great experience and stay again.
Já fui em outros hotéis da rede Iberostar , mas o Ciudad Blanca me surpreendeu. O cuidado com o hóspede já começa na recepção onde fui muito bem atendida e ganhei uma taça de champanhe e bombons . Todos os funcionários do hotel , sem exceção, são simpáticos e solicitos. O café da manhã superou minhas expectativas. Tudo muito gostoso e com muita variada . A cama era muito confortável . Recomendo o Iberostar Ciudad Blanca.
Fanatic option for families. The rooms themselves definitely cater to families - however, as many have said, they definitely need an upgrade. These are very basic rooms. Beds are not overly comfortable and you only get one pillow. Regardless, it is a great option. The beach and the resort itself are fantastic.
Experiencia muy positiva. El hotel está en muy buen estado, dispone de todas las actividades para el ocio de los peques y el servicio es muy atento. Muy positivo y volveremos
Tolle Lage, schöner Sandstrand, sehr nettes Personal. Traurig das bei einem 4 Sterne Hotel der Zimmersafe nicht dabei ist! Wahnsinn ist das Buffet so vielseitig und abwechslungsreich! Gerne wieder
Close to the besch.
Das Buffet war unglaublich vielfältig und ausgezeichnet! Das Personal ausgesprochen freundlich und sehr engagiert. All inclusive können wir in diesem Hotel sehr weiter empfehlen. Sportlich wurde auch einiges angeboten. Würden auf alle Fälle wieder kommen!
Food lacked taste although there was plenty of it.
Very nice hotel with excellent location on the beach and frienly staff. We had half board and the food was very tasty every time.
How you can put family rooms on the third floor with no elevator? Should be illegal. If you travel light its a go but any suitcases, find another hotel
De allmänna ytorna var väldigt fina, perfekt för oss som trebarnsfamilj. Tyckte också mycket om läget direkt på stranden! Vi hade bokat familjerum för att kunna vara ute på en liten gräsmatta men de rummen (XXL) hade hotellets säkert sämsta läge och gräsplätten vette direkt mot gata utan avgränsning så vi kunde inte nyttja den. I tillägg var rummet mycket slitet, det hade ruttnat i garderoben så vi ville inte ens packa upp kläderna ur väskorna. Daglig städning kan inte ha inkluderat golvet för vår 11-månaders bebis var alldeles svart på knäna när han kröp omkring inne. Köket var inte utrustat med kokkärl så ingen möjlighet att laga något själv. Skulle komma tillbaka för läget och gemensamma utrymmen om rummet fick ordentlig renovering men skulle oavsett välja rum i annan del av hotellet.
Great hotel for families
Väldigt bra ställe, bekvämt och fantastiskt service. Vill uppmärksamma städning den var superbra! Super trevliga städerskor med leende på läppar varje dag! Stark rekommenderar hotellet för familjer med barn.
The sea view room with balcony was clean, quiet and have a beautiful view of the sea. All the staff were friendly and the breakfast has a variety of food.
Super Familienhotel mit viel Unterhaltung für Groß und Klein.
Excellent quality price ratio. Perfect for families with young kids
Nicht neu aber gut geführt und gepflegt, funktionell, saubere Pools, kinderfreundlich, familienfreundlich, Strandlage, aber liegen am Strand extra zu zahlen, sehr gutes Buffet, meist all- inklusive Kunde
Hotellet er meget stort og er henvendt til børnefamilier. Det er dejligt at hotellet ligger tæt ved stranden. Der skal betales for at anvende safety box, det er ikke rimeligt når værelserne i forvejen er dyre. Der skal betales depositum for badehåndklæder og disse kan kun udleveres/afleveres i en 2 1/2 times periode midt på dagen, det er ikke god service
Stanza ampia e molto confortevole
Perfekt familiehotel, god service og venligt personale. Værelserne havde præg af at være ældre bygninger, og ikke helt tidssvarende men ok. Selvom der stod thekøkken, var der kun microbølgeovn og service.
Excellent hotel for families - good kids' club and activities. Good food, good housekeeping.
Positif: Belle vue sur mer, buffet petit-déjeuner parfait. Négatif: mauvaise literie, pas d' équipement dans le coin cuisine (juste une casserole ! ) et très bruyant.
The Hotel pools are brilliant and the Staff are amazing!! Food gets a little repetitive and bland......rooms need a refurb and matresses are terrible...springs in the back. Just buy new matresses and would make a huge difference
We had a great room with plenty of space and an amazing view over the pools and to the sea in the distance. There is a large main room with two sofa beds and a kitchenette with a table and 4 chairs. There is also a separate bedroom with twin beds and a bathroom with a shower over the bath. To improve we would have loved an extra bedroom so the lounge could just be a lounge rather than having to use the sofa as a bed but this seems to be the same for most places we looked at.
Établissement très bien équipé pour les enfants. Le plage est très jolie.
Nice staff, good food, free wine in all inclusive was bad. Rooms could be renovated, they seem to be a bit old. All is clean and nice thou.
Hotel en inmejorable ubicación (excelente playa enfrente y bastantes cosas que hacer en los alrededores), habitación satisfactoria, buen buffet e instalaciones también buenas, lo único negativo es la masificación de la piscina principal en las fechas en las que fuimos (final de julio-principio de agosto). A destacar el fantástico trato del personal, en especial el de recepción y alguna persona del buffet.
Excellent service, amazing variety and quality of food and great entertainment for both adults and children. The only one criticism would be that too many guests leave there towels/belongings on sunbeds and then don't use them for hours, or sometimes not at all! There should be a policy, like in most resorts, that if beds are unattended for 2-3 hours then towels should be removed.
No me gusto el trato del personal de mantenimiento.
Alles Super! Vielen Dank! Passt Alles! !!
Das Hotel ist super gelegen, der Strand ist perfekt und sauber
Great location on the beach with friendly service. Meals on site were buffet style, had a vast variety of items and tasted good.
The staff was very friendly and nice. Breakfast was excellent! The room was very old, needs absolutely to be refurbished
Ok hotel. Typisk charterferiehotel. Irriterende, at de lader folk optage liggestole med håndklæder fra tidlig morgen. Vi havde på intet tidspunkt adgang til liggestole fra kl 10:00 om formiddagen, så blev tvunget ned på stranden (som heldigvis er fin). Super underholdning hver aften på hotellet. Meget børnevenligt.
Great hotel and fantastic location
proximité de la plage,chambres trs spacieuses, bonne restauration
Very nice hotel, excellent staff, delicious food, many attractions.
Hôtel très bien situé mais vieillissant. Très bon accès plage et commerces.
We stayed 11 nights at Iberostar Ciudad Blanca from 15/11-26/11 2018 - Two adults and two kids in a hotel apartment in number 2 building. We had all inclusive all days which made it easy when travelling with kids. The buffet in the restaurant at the hotel was good - there were everything from salads, to sea food to pizza. The staff working in the restaurant was amazing - especially José, Paco, Dominique and Txetxu was amazing and kind. Also, the cleaning lady Silvana made a good job and gave the kids small "gifts" during our stay. Our kids loved the mini-disco – we still listen to the songs from the show. The kid’s pool was heated until 22/11 – it would have been nice if the pool was warm all season! The beds could have been better – they were a bit hard to sleep on. All in all a really good stay besides small improvements (bed and pool) - and we are for sure coming back. Thanks!
All the staff were excellent and made us feel very welcome. The rooms were clean, and the resturant was excellent with the food of a high standard.
Sehr freundliches und hilfsbereites Personal mit guten Deutschkenntnissen. Obwohl wir ein Studio, also mit Küchenzeile, gebucht hatten, war nicht mal eine Kaffeemaschine im Zimmer. Das Personal am Empfang hat auf unsere Nachfrage aber sofort eine "Melitta", also den guten alten Kaffeefilter beschafft. Ging auch damit. Trotzdem erstaunlich, dass man erstaunt über den Wunsch war. Insgesamt ein angenehmer Aufenthalt
Noisy place. Bedroom had no window, Bathroom pas in fair shape and poorly lit. The rooms looked old and the air conditioner was noisy. When we commented they immediately sent a tech who made a bandaid fix which made the situation tolerable. The locations looked trashy. Parking was in the street where you could find it. Overall, we expected more for the price of the hotel. But we were pleased that the staff was professional and us check out early after one night and refunded the remaining days,. We moved to a beautiful hotel outside of Vlldemossa which we liked. Super clean and much better rooms at slightly lower price. That saved our vacation in Mallorca.
Avendo usufruito dell”appartamento, possiamo dire che era spazioso e pulito (pulizia e cambio asciugamani giornaliero), situato a veramente 2 passi da Playa d’Alcùdia. Tutto il personale accogliente e gentilissimo... buffet della colazione e della cena abbondantissimo e buonissimo!!!
Le tarif est globalement assez élevé par rapport aux prestations. Le personnel de l’hôtel est cependant charmant et serviable ( en dehors de certains incompétents au lobby)
Tout a été parfait, de la propreté des lieux, au délicieux buffets, pas un buffet n'a pas été de qualité. Le personnel est vraiment très agréable ! La proximité de l'hôtel avec la promenade de la plage et la plage elle même est apprécié. La station de Taxi est accolée à l'hôtel ce qui nous a permis d'aller facilement nous évader. Seul bémol, les gens qui reservent dès 07h00 du matin leur transat avec leurs serviettes et ces mêmes personnes ne reviennent qu'à partir de 10h00...donc moralité nous déjeunons à 08h00…puis sport jusqu'à 10h00...nous revenons après la douche pour nous poser à la piscine...que des transat fantôme qu'avec des serviettes... Hormis ce point qui ne concerne que les clients.J'ai été extrêmement ravi de mon séjour, l'hôtel a fait un sans fautes. Merci
We returned having spent a week there last year and had 9 more fantastic nights. We love the pools and the beach and the entertainment is great. The kids really love it there. Breakfast is brilliant - so much choice! We stayed in block 2 which was quieter than block 1 last year and several kind people left buckets and spades and inflatables in the entrance when they left which we used and then left for others when we moved on. Annoying that people reserved sun beds near the pools for the whole day. We don't like to do this as find it selfish so never got to use one but there are plenty of chairs to put clothes on. Overall another great holiday - very sad to be home.
Top strand, super essen und leckere drinks! Tolles familienhotel mit div pools auch für kids tauglich! Meer war sehr sauber und das personal sehr zuvoekommend. Zimmer dürfte ein bisschen rennoviert werden da.zb. eine fliesenplatte lose war. Sonst sauber
Flott familiehotell med bra mat og mange aktiviteter for barna.
A very busy hotel with loads of facilities. Ideal for families with small children. Everything runs like clockwork, its very clean with great food and friendly staff.
It was our second time at the hotel and we will be going back for sure. Our 2 young boys were very happy and well looked after by the staff, we all love everything about the place. It is highly recommended from us you wont be disappointed.
The hotel location is superb close to the beach, all amenities meet our expectations. The only issue we had with people smoking in the open areas for example close to "stage", while they were children around.
Da Hotel haben wir gut gefunden (hatten einen Mietwagen von Palma aus). Parkplätze waren nie ein Problem haben immer in nächster nähe einen gefunden. Beim Einchecken fing es jedoch an, dass unser Zimmer angeblich nicht bereit sei. Waren genau um 14.00 Uhr. da wurden mit einem Essens Gutschein auf 16.00 Uhr vertröstet. Bis wir jedoch am Buffet waren war bereits 14.45 Uhr. Dies gefiel einem Kellner nicht weil das Buffet nur bis 15.00 Uhr. Offen hatte. War uns ziemlich egal und wir bedienten uns wie wir wollten. In unserem Apartment wollten wir zu Abend Spaghetti kochen, ja mit nur einem einzigen kleinen Topf bisschen schwierig. Haben die Rezeption um einen zweiten gebeten dieser ist gekommen, als wir mit essen fertig waren. Wir haben das Zimmer mehrheitlich zum Schlafen gebraucht und haben den Hotelservice nicht wirklich in Anspruch genommen.
Super dejlig hotel med pragtfuld beliggenhed lige ned til stranden. Dejlig pool og børnepool. Dejlig restaurant med skøn mad. Dejlig man kan sidde ude og spise. Værelserne var noget slidte og kunne trænge til renovering.
The hotel is very close to the beautiful beach of Acudia, which ist the biggest advantage. The building itself seems to be very old and the rooms/bathrooms are not uptodate. It was clean, but sleeping in the bed was horrible, everything was old and damaged. Evend wall beside the main door have had an gigantig crack.
Good food and excellent location. Very nice sand beach with calm and clean water. Frontdesk, cleaning and restaurant staff offered great service. Just try not to have a room close to the elevators as they are rather noisy.
Pleasantly surprised. Well laid out hotel with helpful and polite staff. Right next to a lovely sandy beach. Excellent buffet with wide choice of food.
The hotel is in a great location, right on the beach and close to the bars and restaurants. The hotel facilities are very good; lovely pool with slides which the kids loved. We struggled to get a sun bed by the pool as annoying people reserved them with towels. The room was as expected - nice seating area (if you were not using the sofas as beds) and table and chairs to eat at. The view from the room was not great but we had not paid extra for a sea/garden view. The noise from the road was a bit loud in the bedroom but the blackout blinds made it lovely and dark. The cleaner was brilliant and made fantastic creations with towels and sweets which the kids enjoyed finding each day. Any problems we had (e.g. no kettle) were fixed straight away. We were on B&B basis so only had breakfasts which were great. There was lots of choice and the restaurant was clean and well run. The entertainment was fantastic; lots of events though the day and a show every night which was a bit late for our kids but looked brilliant. Overall a lovely hotel.
Utterly unhelpful reception staff, the only person who helped was a lovely trainee when we had problems obtaining our transfer pick up time to the airport. The hotel staff really seemed uninterested and I had to ask a few times if they could ring up as the number was native to their country and the instructions on the phone were in Spanish. A few times they told us to 'go away and check later' by which point the staff had changed and we had to relay our issue all over again to a new person. The main pool had to be shut down one evening with no explanation why. The staff round the pool (lifeguard) were really nice and playful with the children. When inquiring about upgrades from half board to all-inclusive (and any other options they had) they were very dismissive and only after significant discussions with the other staff were we told about the various packages which aren't even on their website. The food at breakfast and dinner (we were half board) was really good with a good selection however, I would not use this hotel again nor would I ever recommend them based on their reception staff and general disdain and unhelpfulness.
Fantastic hotel in a great location for the beach and shops great for the kid's.The staff are very friendly and helpful and relaxed atmosphere. Live cooking and lots of choice for the food. Can't wait to go again!!
lovely clean hotel, rooms nice and spacious and beds comfier than the average hotel beds. Cannot comment on the food as we ate out but the bar staff were lovely and the cleaning ladies were lovely.
You will see from our reviews that we very rarely leave anything negative, we're not that fussy and we're nice people! When we arrived there were no porters available (they were ALL having dinner at the same time!), normally not a huge issue what with the invention of the lift, only we were on the 3rd floor and there was no lift!!! So our 4/9 year old children and 76 year old grandmother had to haul all the luggage up 3 three flights of stairs themselves (Dad was not on this holiday due to work commitments). Nice welcome... If you like cheap 1970s decor in your room then this is definitely the hotel for you. The set up was awful, 3 single beds and a narrow sofa for a family of 4. Never mind that we had paid three k (for a week) under the assumption that at the very least we'd have comfortable bedding. There are a hundred other things we could complain about (forget trying to get a sun lounger, the Germans grab those at 5am), but really the issue is that the hotel has far less sun loungers than hotel guests. Meals were stressful as huge numbers of people trying to eat at same time and the general deafening noise. We find it hard to believe that this hotel has such a good rating, it honestly makes no sense. Are they all genuine?!
The hotel is run down completely, (we even had used a knife to open our shower ever day) the service was poor we spoke to management nothing came of it, our room was so loud we didn't sleep. We checked if the windows were open it was so loud, but they were closed, you heard the bus and car yelling all night. The food was awful and re-purpose from the night before. Couldn't change your towels only on specific days. we had two amazing week in Spain until Iberostar, it is the worst hotel I would never stay there even if were free.. We left the hotel and spent more money to eat at other restaurant which were so much better, (Players on the beach) great food and great service..
Ideal hotel for families ,good food ,location,entertainment, expect to pay approx 75 euros each way to and from the airport.
Excellent. Buffet breakfast and dinner the best I've ever seen.
hey there, I have stayed only for tree nights in Iberostar Ciudad Blanca but it was amazing. Resort was family friendly- with playground, children pool and children disco after diner :)Great location you are not too far to Alcudia port- resort has access to beach so it is easy and convenience if you don't want you don't have to leave hotel to enjoy
Our two year daughter loved the baby swimming pool with its water slides and model squids. The other two pools were lovely - the only criticism being the sun loungers seemed to get 'booked' quite early. The animation and 'Mini Club' were great fun but seemed to be aimed at slightly older children. The hotel mascots, Starkey and Stella, were great but we found it annoying that each nights entertainment ended with a rather disorganised conga through the bar area - great for older kids but not suitable for 2 year olds. The food was very, very good and great value if you choose to pay in advance. There was everything you could ever want for breakfast or lunch on offer including chocolate fondue and a million different cakes. On occasion the queuing meant the food was a little cold by the time you got to sit down but the quality was good enough not to worry too much.
Nice hotel with good service. Do be aware though that it is almost entirely orientated towards families with children - for whom I would say it is excellent. If that's not your thing then you might be advised to look elsewhere.
nice rooms, nice location, right on the beach. multiple pools. Maybe a little too far away from the town if you have young kids. buffet service for food was ok but nothing special. really the good was the only thing that let's this hotel down.
Good hotel. Very nice room with sea view and excellent breakfasts. They put on breakfast at 05:00 on race day which was a very big tick in the box. It was about a mile walk along the seafront to the main event location on the beach and less than a kilometre up the road to Transition.
Fantastic Hotel Located right on the beach - lovely walk into Alcudia - everything was perfect about my stay here
The staff was great. Location was perfect, right on the boardwalk and everything was walkable.
Awesome Hotel and Staff. Beds needs to be more comfortable. Staff Member supper Friendly, I will go back with my eyes closed knowing that I will be treated with respect and love.
We chose this hotel because we have stayed in other Iberostar resorts and were pleased with them. This hotel was not up to our expectations. It is clean, but very dated. We found out later that it is considered to be one of Iberostar's lower-end hotels. We stayed in a deluxe room. Upon entering our room, there was a long hallway. To the left, first was the bedroom, then the next room on the left was the bathroom and straight ahead was the living area and small kitchen. As the bedroom was adjacent to the hotel hallway, there was very little natural light in the room. The bedroom housed a bed, two night tables and a small desk (with no lamp on it). The closet was generously sized for a hotel room. The tub in the bathroom was quite narrow, but it may be that I am comparing it to American bathtubs. There was a small table in the kitchen. The living area had two sofas and a table. There was a sliding glass door from the living area to the small balcony with a beautiful view of the resort's main pool. We selected the breakfast-only plan for our stay, not the all-inclusive meal plan. The food was average compared to other resorts where we have stayed. The beach was a close walk, very beautiful and very long. We did not make use of any other hotel services, so I cannot comment on those, although, the front desk staff was very friendly.
Very welcoming staff, lovely premises with beach right on the doorstep. Standard room was basic but adequate. Food was fine with good range of choice.
Great location on beach. The food and service were real good. The room was real clean. The furnishings in the room were not comfortable. Worse than you would get in an average North American room.
We have just returned from a one week stay. This is a great hotel for those with young family's as the facilities (pool, kids club, kids evening entertainment) are fab! Our kids particularly loved the evening entertainment especially the big fluffy Stars that greeted them each night. The hotel is ideally located on the beautiful Sandy beach with shallow calm waters and not far from alcudia's port area which offers lots of choice for shoppers and diners. It's a lovely hotel in a beautiful part of Mallorca.
All the staff are always welcoming, plenty to choose from the youngest to adults.
From the first second my friend and I set foot in Iberostar Ciudad Blanca, we were treated like movie stars. During our 4-day stay, we felt like every employee made an effort to get to know us and find out if there was anything they could do to improve our stay. It never seems like a "forced sales-pitch", but was always genuine and friendly. We arrived to find our double room upgraded to a sea view apartment. The room had comfortable furniture, good air conditioning, and a lovely balcony. On my friend's birthday, a member of staff came to our door with a bottle of complimentary cava, despite us never having mentioned the birthday to them. The restaurants and bars were good quality, and again had lovely staff, and the beach was perfect. Though we do not have children, we could see that this resort is very family friendly, with a good selection of childcare and "kids' clubs" available. And child-free travellers will be happy to know that, upon finding out that we were travelling without children, the staff always made an effort to be respectful of that (for example, pointing out to us a smaller swimming pool hidden back nearer to the beach, which, they explained to us, "tended to not have as many children as the main pool"). The spa was above average quality as well... If you get a massage, ask for Raquel - her hands were magical! Everything we needed for several days of relaxation was right at the hotel; we never got bored despite hardly leaving the premises. 10 out of 10!
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.23/10Rooms are outdated and sometimes noisy, impacting cleanliness perception.
Service
9/10Staff is attentive and always trying to assist, providing a high level of service.
Location
9.04/10Excellent location close to the beach and within walking distance to Alcudia harbor.
Room Quality
7.79/10Rooms are dated and have thin walls, but still functional.
Amenities
8.52/10Good amenities available, though some equipment is aging.
Value for Money
8.48/10Reasonable prices for the overall experience, especially with food quality.
Food and Beverage
9.03/10Food quality is high with a diverse buffet that satisfies various tastes.
Overall Experience
8.7/10Overall a great family hotel experience with plans to return.