Plaza mirador del Pipila
Plaza mirador del Pipila, Centro, 36000 Guanajuato City, GUA, Mexico- Park
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Elegant Accommodations
Stay in one of 6 guestrooms with LED televisions and designer toiletries in private bathrooms. Complimentary wireless internet access and room service available.
Dining and Services
Indulge in international cuisine at Casa Colorada with a bar/lounge, or opt for room service during limited hours. Enjoy daily continental breakfasts at the restaurant. Additional perks include concierge services, a business center, and express check-in/out.
Convenient Location
Located in Guanajuato, Hotel Misión Grand Casa Colorada is a short walk from popular landmarks like Alley of the Kiss and Pipila Monument, with Museum House of Tia Aura and San Gabriel de Barrera Ex-Hacienda Museum a few miles away. Packed with amenities, this Colonial hotel is the perfect choice in Guanajuato.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Allowed
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
In-room amenities
2 King Beds
Individually decorated room
Layout - Bedroom
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 King bed (151-180 cm wide)
In-room amenities
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
In-room amenities
1 King Bed
Individually decorated room
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Room service (limited)
Sleep - A pillow menu and bed sheets
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Iron/ironing board, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
In-room amenities
Individually-wrapped food options are available for dinner
Property confirms they are implementing guest safety measures
Service animals are exempt from fees/restrictions
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
No rollaway/extra beds available
Contactless check-out is available
Gloves are available to guests
Guests are provided with free hand sanitizer
Pet max weight (per pet) in lb is 33
Staff temperature checks are conducted regularly
Masks are available to guests
Essential workers only - NO
No elevators
Individually-wrapped food options are available
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Staff wears personal protective equipment
Pets allowed
Temperature checks are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Property is cleaned with disinfectant
Individually-wrapped food options are available through room service
Social distancing measures are in place
Professional property host/manager
Protective clothing is available to guests
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Pet max weight (per pet) in kg is 15
Maximum number of pets per room 1
Shield between guests and staff in main contact areas
Only dogs are allowed
Service animals are allowed
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Buena atención del personal. En la habitación no habían colocado agua para consumo y cuando lo solicitamos no tenían disponible, al final lo resolvieron dando agua gasificada
NO está tan cerca del centro como dicen. Se tiene que tomar el teleferico o bajar cientos de escalones
Habitación limpia, pero le falta de mantenimiento a las habitaciones, la alfombra se ve vieja y descuidada al igual que los sillones. Si te toca evento en el hotel es horrible porque se escucha toda la fiesta toda la noche. Fuera de eso, el hotel está bien ubicado, tiene una buena vista, buena atención, y está limpio.
Habitaciones espaciosas, camas cómodas, pero instalaciones ya viejas y ventanas con mucha filtración de luz. La recepción muy mal atendida, poca amabilidad de Fabiola y sin actitud de servicio, ni disposición para ayudar.
Situata sul cerro con una vista sulla città spettacolare, specialmente di notte. Lontana dal centro, raggiungibile in auto.
El hotel tiene solo 6 habitaciones muy lindas. La vista es increíble. La comida es buena… pero… Le falta mantenimiento. Si hay gente hablando (nos tocaron gritos y fiesta) parece que estuvieran adentro de tu cuarto. Las almohadas muy incomodas. Solo lo recomiendo si vas a un evento que se realice ahí.
Great views from room!
Excelente vista, excelente ubicación, muy mal estado de la habitación, alfombra, muebles y baño, muy maltratados y viejos
Hotel Mision Grand Casa Colorada we stayed 1 night. Has great view of City of Guanguato from a mountain top. The hotel very dated needs improvement.
Bien aunque falta manto
Very special hotel , it’s very old but unique, doesn’t have lift so not practical for luggage and the breakfast wasn’t that good
Todo genial
Na
Maravilloso lugar me encantó, todos amables y tienen cargador tesla!!!
Excellent customer service!
Excelente vista, tiene un pasadizo que te lleva directo al pipila
Needs a remodel and deep clean.
Dificil acceso.
Muy bonito lugar para hospedarse
Terrible paid 3 rooms for one night and none of the rooms had working AC room was 92 degrees inside had to leave to another hotel 30 min away and hotel management refused to refund my money
Good for the price
Muy padres y bonitas las instalaciones pero falta mantenimiento a los aires acondicionados que no enfriaban bien y hacia mucho calor en la ciudad, y no me salió agua caliente para bañarme Servicio de la gente muy bien y amables
This hotel was good, however we wanted to turn on the air conditioning since it was hot and we couldn't turn it on, we call maintenance and they never could fix it neither. The only restaurant nearby is the one of the hotel which is okay. The views from the hotel are the best.
You get an amazing city view from both the room and the restaurant, and even outside is beautiful. The interior design has a romantic feel, like an ancient castle.
We stayed at this hotel for two nights we were upgraded to a junior suite the first day we arrived, and the views were gorgeous from our room. Our overall experience was wonderful, I would book this hotel again.
Really good view.
Muy buena
muy bonita la vista del hotel, el servicio bien y el trato muy amable.
Really disappointed to be given a room with no view of the city. We booked 2 x Junior Suites to get bigger rooms and the good views but one of the suites was small, no view of city, and air conditioning doesn’t work. Travelled all the way from Australia, so very disappointing.
El lugar tiene una vista panorámica muy buena, a las instalaciones le hace falta una remodelación, el costo es 2,500 aproximadamente por noche a diciembre del 2024, los alimentos no son muy recomendables.
The staff was horrible. The evening desk person was rude and did not help at all. The air conditioning in two of the rooms did not work and she gave us the run around, they were never fixed. Some of The VIP benefits were not honored. We were supposed to get a bottle of wine and although i requested them, we never received them.
Muy descuidada
The staff was cheerful and helpful, whether it was getting us extra towels or ordering us a taxi. The food at the restaurant was amazing! The main attraction is the view, morning, afternoon or night you see the city for all it’s colorful beauty that it is known for! The view makes it difficult to leave the hotel!
We had a great stay at Hotel Mision Grand Casa Colorada. The hotel is conveniently close to Pipila’s monument, where you can grab the Funicular”. In less than 10 minutes we were at the doors of Teatro Juarez. The staff went above and beyond to make our stay truly fantastic. Starting by Lore, at the reception, who was always very kind with all our needs. The waiter Rafael was also exceptional. The room had a soectacular view to Guanajuato’s city centre. We could see the most iconic landmarks from our window. Congrats! If you need a good hotel, with onsite parking, close to city centre and with spectacular service, look no more; this hotel is one of the best.
Incredible view, but some room for improvements as far as restoration and updates. Service incredible. People so humble and super friendly. Thank you
Beautiful, historic hotel. Awesome view of the city. Staff was very helpful.
Magic Place ! The best in town! The view is out of mind!
The room didn't have AC and it was so hot, we opened the window and the noise from the city center was really bad. They brought us a fan but it didn't help that much. Our suite was dated, the carpet was stained. I had to use socks to walk on it. The bathroom was old and not suitable for people with knee problems, you have to climb a couple of steps to get in to the shower. I am sure this was a beautiful house way back then. You pay for the view which was incredible and the staff was really nice. The food is good.
Thy need to replce foucets on restroom to old an floor is old
Friendly and attentive staff. Great food in the restaurant. Highly recommend, will stay again in my next visit.
Awesome
I have mixed feelings about this place. The staff was very accommodating and bent over backwardsto ensure your stay was comfortable. Big shoutoutto Alicia. The views are stunning from the rooms and restaurant. There are many aspects of the hotel that are quite charming such as the construction with its large wood beams, tile and wood floors, custom hand carved wood doors and cabinetry. However, the hotel is very dated and the rooms, especially the bathrooms could use updating and a lot of TLC. Especially the bathrooms. I'm sure that back in the day the hotel was a jewel however, it has been let go and the room standards of maintenance and upkeep have had little attention. I was disappointed to hear the hotel is part of a chain of Misión hotels. It's obvious that the company CEO has not stayed in this diamond in the rough.. We would love to return however not until changes are made.
Amazing view. Friendly staff. Would definitely come back.
The Hotel is located at the top of the town, so you have a spectacular view, But our rooms carpet was super dirty as well as the bathroom. This hotel has so much potential, but needs a lot of Tender Love and Care.
excelente vista y de buen tamaño las suites.
Loved our stay here. Great licatoon, amazing food. The staff and service qas completely accomdating and helpful. Cannot wait to return here again!
The view was spectacular and a very friendly staff
No hot water , we asked for light bulb change didn't change we showered in the dark, glass dirty i will never recomend anyone to stay
I don’t usually write reviews but I left like I really needed to for this stay. Let me start off by saying this needs to be removed from Expedia VIP Access. I chose this hotel because it had a VIP Access so I thought it was a great pick. Check in was at 3 or 4 can’t remember, we arrived earlier, asked if the room was ready said yes and we were happy they let us check in earlier. The staff was really nice. Got to our room fell in love at first sight, it was cute, the view was nice. Little by little we started to notice things. The sheets and comforter were stained/dirty. The bathroom did not flush very well. When taking a shower the water wouldn’t drain, when I went to the lobby and talk to the front desk they told me to use the next room’s bathroom. As if they knew about the issue and just refused to fix it. I had booked the presidential suite, when I walked down the hallway I saw another room say presidential suite. When I ask front desk about it they advised me that didn’t have it available (they downgraded me without telling me). When I asked for a refund on the difference I paid they said no it’s based on availability. At night it gets a windy. Since there’s doors to the balcony, they were banging all night and could hardly sleep. The curtains were not big enough for the windows and had holes, when morning came the beaming sunlight shined threw. The refrigerator did not work. Housekeeping cleaned the room despite the do not disturb sign.
Stunning location. Hard to find by car, but if you keep trying your GPS will lead you there. Views are spectacular, food and service were very good. I think we were the only guests both nights, and there are only six guest rooms. The large garden is beautiful but getting a bit run down.
Great views ... The hotel has great bones so much potential here but the place looks run down the Fossetts weren’t working properly there was mold ..Walls need to be repainted carpet was dirty
This hotel HAD seen it's glorious days. Past tense. The design of the hotel is beautiful but the entire hotel seriously needs a better up keep. We booked 3 rooms and all the rooms are SHABBY. Torn carpets, peeling paints, curtains with lots and lots of holes, scratched wood that has not been re-stained...toilets leaking... bath tubs just a mess. ALL 3 rooms are a MESS!!!! The views from our bedrooms are the ONLY redeeming factor. Try to book the Presidential suite.
The service was excellent, the place was clean and our room had a fantastic view
On the bright side, our room had a 180 degrees panoramic view of Guanajuato, it was spacious, the bed was comfortable and the staff was very friendly. Here is why I will not recommend it nor go back there: the room was musty and stuffy, the ceiling paint peeling off everywhere, the bed sheets had nail polish stain, the towels were sparse and worn, for that price I'd expect at least two towels per guest and a robe, the carpet was stained and worn with threads pulled out, the windows were dirty, the plumbing in the bathroom was rickety and leaking, the shower is a danger zone, if you are older with mobility issues you are at risk of not being able to use it, the shower water thunders down, there is in the shower a light fixture with exposed wire, the armchairs are do cruddy they shine with filth. This hotel needs serious remodel and given its present condition it is exorbitant.
I was very disappointed with this hotel. I am a frequent traveler and I had never experienced this kind of low maintenance in a hotel that is supposed to be premium. See the pics, we had a suite and it was very big but it was really dirty . Dust (a lot of dust) in all the wooden doors, humidity and fungus in the ceiling, fungus in the amenities basket, stained and old carpets, broken curtains,dirty windows, stained bedspread, stained sofas (like if they weren't cleaned ever). The sofas were so dirty that I didn't even want to sit there to see the view of the city (the only attraction of this hotel). At night, the wind blows very strong and you hear the buzz in the windows, a little bit scary. To make things worse, there was a power cut in the area and we had no water for two hours...don't they have an energy power plant? The only good thing was the food, and the staff were friendly. It's a shame, it's a pretty hotel but the owners seem not to care at all.
EXCELENT LOCATION, BUT.....THE FIRST DAY WE DIND`T HAVE HOT WATER IN THE SHOWER.
I have eaten here in years gone past and it was always a good traditional Mexican restaurant. Sorry to say it just has not been kept up and is in disarray - We knew something was wrong when they told us they were only excepting cash, when we told them we were using cards from work they had to go to the hotel to see if they could use their machine. The menu is limited and you get the feeling they might not have everything on hand. The bar is very limited - I had to have them just bring what they did have instead of asking over and over. The salads and soup were good, but the main course took forever and once we were served we all were let down. I ordered the house special Filet - grilled filet with a mushroom wine sauce. I am not sure what cut of meat it was, but it was not filet and it was not very good. I hear that the breakfast is really good, but have not been there to try it. The wait staff were trying hard, but between the limited choices their job was tough. The view is an amazing view of Guanajuato from the highest point in the area.
Received great service from Juan Jose Chavez who was attentive to our needs, presidential room had the best view and room was pretty clean, front service lady helped us call for a Taxi as well as other guests. Experience from a one night stay.
The reviews I have read about this hotel are all accurate. It has a great location and the views are stunning. Our room was large and welcoming. But then value for money, it starts to get bad. There is no restaurant service to speak of and staff are not interested. Things simply do not work, and there seems no interest in maintaining the hotel. As bad reviews continue accumulate, the hotel will have to do or die.
Many things that need to be fixed: curtains, broken phone, dark barhroom, etc....A VERY nice property that could be kept in a much better condition. A shame. ,
The hotel is an old "Hacienda / Ranch" it is a great place if you are wanting to be away from the crowds, however getting into the city is quite complex (10 mins walking on a high speed road + Funicular) or via taxi since it is located on top of a mountain with a wonderful view... The maintenance of the room, especially the bathroom is pretty bad
Great location and view! About 10mins walk to pipila. You can oversee the entire Guanajuato from the balcony.
I should have read reviews better. The only thing this hotel has going for it is the view. Should never be rated 4*. Room was only minimally cleaned, flies in the window and bed. The bathroom fixtures were falling off and water dripping. The shower did not drain. The carpet was stained and torn. The curtains had holes. The staff were not rude but offered no existence, information on the hotel or about the city. The Wifi did not work most of the time. Food was mediocre at best. I would recommend that Mision hotel corporation take a visit to see this property and make some drastic changes if they are going to continue carrying it in their line.
This hotel is cold and heartless. Was planning a Christmas trip to Guanajuato when I learned two months prior that I have cancer. Treatments started immediately, which ruled out travel for several months. When we contacted the hotel and explained our situation (even offering to send medical documentation) the lack of any human compassion was surprising. I get it, there's a no refund policy... but I have no doubt the two months' notice we provided enabled them to re-book our room with no problem. Even a partial refund, or like the airlines, a credit for a future stay would have been a gesture of human kindness. I felt like I was being kicked when I was already on the ground. So, traveler beware... I would venture that this lack of any semblance of compassion that was shown to me is just as manifest in the service they provide their guests.
Just got back from my one night stay here. Was truly disappointed in my selection with hotel. The place is old and falling apart. The bathroom fixtures are falling off, tiles are broken everywhere, the curtains have holes in them. On top of that the place is filthy. I literally had to wipe down my headboard and the bathroom countertop. (See pic attached)of dust I collected off my head board and dirty sink area with hair from previous guests. If it wasn’t for our late into the night 12:30am arrival I would have ran out of there fast. The only thing good about this place is the view. But this is definitely not worth staying at this creepy dirty place. Needless to say we did not get a goods night rest. The place is in desperate need of renovations. You can definitely find a better place to stay at that is closer town and better priced. On top of it all it is way overpriced. I will say the staff and especially the woman at Check in was nice and helpful.
Lovely hotel above the beautiful city of Guanajuato A quick 6 minute drive to the zona centric, but not possible to walk The staff is kind and want to be helpful (but no English speakers) Great hotel if you want somewhere quite and not in the hub bub
I had the mos wonderful time ever at this hotel!
I have to say it was the worst experience ever. I booked 2 rooms more then 3 months in advance. When we arrived after traveling all night they said we only booked one room blaming me for the error. After i found the reservation confirmation from July clearly showing 2 rooms booked. The person then started blaming Expedia for the error. Never offering an apology or solution. We left exhausted and searched for a hotel on one of the busiest weekends of the year (cervantino). After we told them we wanted to cancel they offer to look for a room at a sister hotel. At this point, we wanted nothing more to do with them and left. We called our travel booking company who confirmed that we had reserved two rooms. What made it worse was that it was a present for my brother’s birthday which was that day. I can understand that mistakes happen but their nasty way of dealing with it when they were wrong and we had travel all night made it a horrible experience.
The presidential suite was very large, comfortable and with great views. The hotel location is not convenient for exploring the city if you don’t have your own car there. We had to take taxis every time we wanted to visit the city or go downtown for meals. We had three problems during our stay. I realized the waiter added 15% to our restaurant bill despite being asked to add 10%. We pointed this out to the manager, who said we’d be reimbursed, which never happened. The real issue was not the tiny amount concerned but the break of trust. On our second day, we arrived at 2:30 pm after lunch and found our rooms not cleaned. We were told room cleaning took place between 1 and 3 pm only and waited in the lobby until the room was ready at 3 pm. Then on our last day, we had to leave to the airport at 7:30 am without breakfast, as the kitchen was still closed, and despite being told upon checking in that breakfast was from 7 to 11 am. The receptionist at that time said it actually started at 7:30, but if it were really the case, why didn’t the other receptionist who knew we were leaving earlier and that breakfast was included in the rate, didn’t mention anything? It was another example we had of a lacking service during our stay in different Mexican cities, despite choosing only 4 and 5-star hotels. A positive note to the kind lady that cleaned the rooms and did our checkin when we arrived and the receptionist was nowhere to be seen.
The presidential suite was very large, comfortable and with great views. The hotel location is not convenient for exploring the city if you don’t have your own car there. We had to take taxis every time we wanted to visit the city or go downtown for meals. We had some problems during our stay. I realized the waiter added 15% to our restaurant bill despite being asked to add 10%. We pointed this out to the manager, who said we’d be reimbursed, which never happened. The real issue was not the tiny amount concerned but the break of trust. On our second day, we arrived at 2:30 pm after lunch and found our rooms not cleaned. We were told room cleaning took place between 1 and 3 pm only and waited in the lobby until the room was ready at 3 pm. Then on our last day, we had to leave to the airport at 7:30 am without breakfast, as the kitchen was still closed, and despite being told upon checking in that breakfast was from 7 to 11 am. The receptionist at that time said it actually started at 7:30, but if it were really the case, why didn’t the other receptionist who knew we were leaving earlier and that breakfast was included in the rate, didn’t mention anything? It was another example we had of a lacking service during our stay in different Mexican cities, despite choosing only 4 and 5-star hotels. A positive note to the kind lady that cleaned the rooms and did our checkin when we arrived and the receptionist was nowhere to be seen.
We stayed at this very interesting property for 3 nights. The rooms were large and very well appointed. Views of the city below were beautiful. Reception service was solid but, the restaurant was almost non functional from a service perspective. The property is located on a ridge overlooking the historic center of Guanajuato. There are no restaurants other than the one in the hotel in close proximity. Walking to the historic center would take probably 25 minutes...all downhill. The walk back up would take double that. We ate 2 dinners in the hotel's restaurant. Both nights the service was terrible....slow to a fault and the food arrived cold. If I had to do it again, I would stay somewhere closer, if not within, the historic center of the city.
I had booked a reservation here for October and had to cancel my Mexican vacation. Everywhere else I had a reservation was easily cancelled by e-mail except this hotel. I e-mailed them twice a week apart, then went on the main hotels mision website that offered chat. A nice woman said I had to cancel with the hotel direct but gave me 3 e-mail addresses (one was the one I had already tried) and the phone number. I e-mailed all 3 addresses and 6 days later no response. I just called at about 10 AM their time and no one answered the phone. They say they are a 5 star place but their customer service is horrible. I guess I will keep calling as trying to e-mail for 16 days got no response !!!
The view and location of this 6 room boutique Hotel is wonderfull. Service is good, however rooms need little maintenance to keep up with the price and expectations. breakfast should be included in the price, which is higher of other places in town. NoTE: Ghost stories and ghostly experiences are possible... if you believe in those things....
Located approx 3 km from the historic center so you have to take a taxi to get around as it’s not within walking distance to anywhere. The room is spacious with an amazing view of the city. The hotel is a bit run down. The menu at the restaurant was limited and could have been better especially because it was the only place to eat at the hotel. The service, however, was very good. Cecilia at the Front Desk was always gracious.
The location is kind of far from the city but the view is so good. The room clean. I had some complaints for the staff but it does not affect the quality of the hotel. The receptionist cannot speak English. We ordered the presendential suite,but they gave us the regular room at first. We wait for over 30 min for our breakfast.
We liked the location, the infrastructure and the view of the city. Bring cash as all ATMs are located in the city center. Things the hotel needs to improve: Poor maintenance (bathrooms were leaking, the coffee machine did not work), the front desk staff did not provide solutions and information for basic tourist needs (transportation and tours for instance), service at the restaurant is good but it takes too long.
The view is amazing!! The room was super clean and I like the detail such as how they put the tower and tissue! They provide Iphone speaker even! Wonderful place!!!
The room had a great view and the hotel was nice. We traveled in February so the temperature got down to 40 each night (3) and the heat was not working. Our room was ice cold and I slept with sweats on and under 4 blankets. I froze when I got out of the shower. The WiFi service was not good in the room either. We paid about $145 plus tax about $175/night so I would of expected better service with the heater and WiFi.
The hotel itself is in a good location, however they had conferences two of the three days we were there and while they didn't go on late into the night it was still annoying in what is supposed to be a small hotel. Especially since our room was directly above the restaurant. I never really got a good signal from the WiFi, this isn't really a problem for me but I know it is for a great many people. Half of the lights in our bathroom didn't work, and neither did the hair dryer. Good thing I brought my own. The beds are very comfortable and the linens were great as well. The view from our room of Guanajuato were spectacular and the room is also very spacious, I would recommend closing the inner door in your room otherwise the noise in the lobby and hallway is very loud. Also I would have appreciated not being given a survey to take of the hotel when checking out and the desk person sits right there while you fill it out, that hardly makes the client be as forthcoming in their opinions. I would probably try another property in Guanajuato in the future.
We loved our room with its windows overlooking the city (even the tub had a window overlooking the city!). It was clean and well-supplied with lovely Italian soaps and lotions and soft terry bathrobes. We also had a delicious dinner in the dining room and breakfast the next morning. The staff were courteous and helpful and we'll definitely recommend this beautiful hotel to friends.
There is been such a nice experience. I love the suit but the best of all are the views, amazing
This hotel is all about location! The views from the top of the hill are amazing! The property used to be a private villa from an opulent local family. Room is absolutely beautiful: huge and comfy bed, living area, wooden floors, picturesque bathroom (good amenities) +++ views! The common areas are a little bit torn, but they didn’t loose their style. Staff very wellcoming and sympathetic! The only con i found was breakfast: pretty much basic and unorganized. All in all is an excellent property! Consider a mean of transportation to move to and from the hotel, or a decent shape to go down all the steps and climb them up the way back!
A spectacular colonialesque site overlooking the UNESCO city of Guanajuato from on high, with shades of past glories. At night the sparkling city lights up the walls of the valley are reminiscent of La Paz in miniature, a freeze frame of a multicoloured firework explosion. Take dinner on the terrace enjoying this vista. The Refugio Suite was huge with massive windows onto the beautiful 180 degree panorama of the city, but there is an air of antiquity muffling the potential. The bathroom, complete with bath larger than some swimming pools I’ve seen, is quirky (stylised dolphin motif taps and rails reminiscent of a DeMille set) and in serious need of reformation. Shaving mirror - bonus points! Excellent bed and linen. Good breakfast. Good dinner. Except for the experience driving through the the astonishing and seemingly endless maze of intersecting subterranean tunnels to the limited central car parking is best avoided, enjoy the exercise of the countless steps... Bit of a hike to the funicular to descend in a cabin the size of a telephone kiosk to the centre. Shades of Katherine Hepburn appearance in "Suddenly Last Summer".
Amazing views from Room, just a couple minutes walk to El Pipila. Room was HUGE and everyone working at the Hotel were amazing. My only Negatives were the bathrooms. They were huge, but they needed to be updated. The Shower is a water wasting shower. Gallons of water flow from shower head, wish they would update to a water friendly shower. Also only one of the 2 vanities were working, and the working one only had the cold water working. Wish the furniture was also set up better to enjoy the incredible views. I saw that they were building more room, i hope they take advantage of the amazing views for the new construction.
We stayed two nights at the top of one of the many cerros...mountain tops that surround the city of Guanajuato.This hotel was excellent in all aspects.The spacious room,ample parking secured,fine food in the restauraunt,freindly staff ...where should I stop.We will definetly be back.AND the view of the whole city is fabulous.One of the top of the BEST hotels here.You will not be disappointed.
Staff receptive and provided a room of our choice. Staff acknowledged and greeted at all times of interaction. Warm and inviting hotel.
Besides being hard to find, hotel is fine. It is outdated though so don't expect modern anything. Needs maintenance. Had to change rooms on last day because of a broken window latch that kept slamming into window due to extremely windy condition during nights.
We loved the hotel and the staff. The room has the most expectacular view of the city. It's a great option when traveling for vacation.
I enjoyed my stay at the hotel although it was very noisy. I could hear many people talking in the hallways or other rooms on different occasions.
The location was amazing !
The views are incredible. Although our room was not one of the nicer, cleaner, updated rooms, the view made up for this. The staff was also very friendly and welcoming at all times.
Confortable large room, the heating systems works great, the restaurant has excellent chefs .. The Internet Hot Spot could be better ...
This was a lovely hotel with friendly, helpful staff, but the location is less than ideal for those that want to stroll around town late at night. We took the funicular down into town one day, and walk down a foot path another time. We are young(ish) and wore comfortable shoes, but location would be less than ideal for those that are not fully ambulatory.
Good location. Had a nice stay.
We stayed only for one night and we loved it. There was beautiful views of Guanajuato. The room was larger and well equipped. The hotel staff was very nice and help us. The meal we had was great!
Great location to viewing the city without the noise and traffic.
We didn't want to stay in the loud busy downtown of Guanajuato, so we took a chance that it would live up to it's reviews. It did and more. We were almost the only people in the hotel. They only have six rooms.
Boutique hotel. Colonial style with only six suites. Very good restaurant. Excellent service. Best views of the city and close to the city center. Loved it
Excellent location, great view. Highly recommended hotel in GTO. Staff was very friendly, polite and accommodating. The restaurant has a great organic menu and decent prices too. The suite was very spacious. Very clean hotel overall.
Beautiful location high above Guanajuato. Presidential suite had fantastic views of the city. Staff was very accommodating. However few spoke English. Room had adequate furnitings, was very spacious and had a beautifully tiled large bathroom. You had to take cabs to get to the town but cost was very reasonable.
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What guests love
Areas to consider
Cleanliness
7.2/10Facilities are old and poorly maintained, impacting cleanliness.
Service
7.7/10Staff not very friendly or helpful, as noted in the reviews.
Location
9.2/10Spectacular views from the hotel, although far from the city center.
Room Quality
7.2/10Rooms are spacious but lack maintenance; noise from outside is an issue.
Amenities
8.7/10Standard amenities for a hotel of this tier, but improvements needed.
Value for Money
8.2/10Good value considering location and beauty, though some aspects need improvement.
Food and Beverage
8.2/10Food quality is good, but limited options were noted.
Overall Experience
9.2/10Great views and location somewhat compensate for other issues.
Perched in Guanajuato with views noted by guests, the property blends colonial charm with a dramatic hillside ambiance.
Dine on international cuisine in the on-site Casa Colorada restaurant and enjoy a bar for evening drinks.
Take advantage of express check-in/out, concierge services, and a business center to support your stay.