Holiday Inn Chengdu Century City-EastTower by IHG

成都はPM2.5で空気か悪いのが👎難点でした

Air conditioning system not working - can't cool down the room.Water from shower gets to the bathroom floor

スタッフが親切だった

とても広くて綺麗でした。スタッフも親切。

參展便利

Good

The hotel was far from Chengdu’s city center. However, I went there for business. There were few amenities and eateries around. The breakfast was ok but mostly Chinese type. Room was clean and tidy.

Only issue was the lights were out the morning we left. Not a big deal since we could open the curtains. However, if it had been dark outside, the bathroom would have been very hard to use.

Easy check in, nice room. The only issue was that there isn't much to do around the hotel. Breakfast was also good!

It was a great stay! I arrived early in the morning and not only the friendly staff gave me early check in, she also offered a free upgrade and free breakfast and it was totally worth it! The neighbourhood is convenient, close to the airport, shopping centre, park and convenience store. Definitely recommend!

Excellent! 下次來成都一定會再住次飯店

It was hard to decide where to stay in Chengdu. This hotel was good but it would have been better to be closer to the subway (it was about a 10 minute walk to the nearest station) which is probably the easiest way to get around. I think the hotel is really there to service the Century City conference complex.

Location is very good and hotel was very clean and well-maintained. Best hotel for the money.

공항에서 접근성이 좋으며 호텔 주변이 교통을 이용하기에 좋음 객실은 큰편이며 깔끔하고 편안했음 직원들이 친절했으며 조식은 향이 강한 음식은 뺏으면함

Hotel was friendly, the front desk staff had excellent English!

전체적으로 좋았습니다.

도심에선 거리가 있지만 외곽으로 나가는 교통이 좋은 편이며, 근처에 global center라는 몰이 있어서 근무 외 시간을 지내기도 좋음.

Lots of English spoken here. As close to "western" as you can get in China. A nice respite after a couple weeks on the road.

very simple hotel that is not really value for money. the bed and pillow is really poor for an international brand...location is as expected within conference hall distance with not alot to do after 8pm. AC is centralised and cannot be adjusted effectively....room was stuck in about 25degree but felt more like 28degree which is rather warm to sleep. the breakfast was surprisingly not bad....compared to the ones i had just across the street at intercontinental...and 1000x better than the local hotels

I has stayed in this hotel many times. In this particular trip the hotel staff was very helpful when I accidentally left some item in a taxi. They quickly found the taxi and arranged the item to be sent back to the hotel room within an hour. Their help was very much appreciated.

I stayed 2 nights and it was very enjoyable. The employees are very nice, but the breakfast could offer more options. The rooms are very clean, but the bathroom sink was leaking. The staff knows little English, but they try. The Metro is about a 8 min walk, but the scenery is beautiful. Overall my stay was nice and I would recommend this hotel.

There is nothing wrong with this hotel. The room is clean, bed comfortable, and bathroom adequate. There is no separate shower which could be a small issue for some but otherwise the room is great. The restaurant is good for business. Front desk is polite and helpful. Area wise it is a bit out of the way form shops but there is a lot of restaurant around.

Good hotel for business stay when you nede visit nearby industrial areas

박람회장에서 가까운 반면 주면에 가게 등 편의시설이 부족한데 도보 15분정도 거리에 글로벌 센터(롯데백화점 입점)가 있어 그곳에서 식사/쇼핑이 가능했습니다.

[홀리데이이 인]의 경우 이스트타워와 웨스트타워가 있는데 웨스트타워가 좀더 낫다라는 평이 큽니다. 박람회장도 이스트타워보다 더 가깝고요. 제가 묵은 이스트타워의 경우 직원들의 대응이나 전체적인 만족도는 높았습니다. 조식의 경우도 만족스러웠고요. 대부분 영어로 의사전달이 가능했습니다. 객실엔 무료와이파이 및 유선인터넷이 가능합니다. LG070 전화기를 가져갔는데 호텔에서 제공하는 와이파이로 신호를 잡으면 통화가 불가한 반면 같이 가져간 iptime 공유기에 유선 인터넷을 연결하여 070전화기와 재설정하니 정상적으로 통화가 되었습니다. 1월임에도 불구하고 모기가 있었습니다. 복도(엘리베이터 입구)에서 흡연이 가능해 비흡연자는 좀 불편한 부분이 있었습니다.

My friend and I had to purchase plane tickets to fly back to Shanghai, so they recommended we purchase them by phone. I was able to keep up with the lady on the phone fairly well up until we had to give her our names, which are not Chinese and difficult to spell on the phone. The staff at the front desk were extremely helpful and texted and emailed her both of our names and passport info, otherwise she would not have been able to make the reservation for us. In addition, they gave us excellent directions to the sigh-seeing places we wanted to go.

前檯部員工服務很差，咖啡廳員工服務很好，有笑容，跟客人說早安，早餐也很豐富！

前堂部員工服務很差，經投訴後有改善！ 咖啡廳員工非常有禮，有笑容，有跟客人有眼神交流，早餐亦很好！-

I booked my room at this hotel through hotels.com, but when I went over to the reception for my check-in showing the print-out of my confirmation, they wanted another deposit of 5000 CNY which I think was ridiculous. Only after several conversations with the manager at the hotel was the issue resolved, and this itself took 2-3 days.

Since our arrival time is late, we got a FREE UPGRATE! Generally, the hotel is very comfortable.

Very good breakfast buffet with large selection (I had its price included with the room). The English skills of some of the people at the front desk were quite limited (e.g. didn't know what a "stamp" meant.), though everybody was very friendly and tried their best. The location was good for me because I had business meetings nearby and taxis are quite cheap. But the walking distance from the East Tower to the Century City metro station (about 1 km) felt surprisingly long in hot humid weather, and a taxi to downtown Chengdu cost about 40 yuan (~5-6 euros) and took about 25 minutes.

Good Location - next to Branded Goods Shopping Mall Airport Bus Direct to Hotel ( cost less than Y20)

综合较好，但床单及毛巾清洁度有待提高

there are 2 towers, one is brand new, even highest level than you expect from an Holiday Inn, rich, with good restaurants and facilities ... 200 meters far away there is the old tower, same hotel but with a deep needy of renewval, just acceptable bathroom and dirty old moquette carpet

We thoroughly enjoyed our stay here. The staff, from Management down were exceptionally friendly and helpful. The food catered to all tastes.We highly reccommend this Holiday Inn.

No, concerns with the Holiday Inn Century City. Excellent accommodations and staff. Friendly service and very beautiful rooms. For the price, I would recommend this hotel and visit again in the future.

Even now the hotels.com description still lists "Airport Transportation (complimentary)" under "Services/View more services," and that is one reason we booked this hotel. We also purposely booked at a rate with "Full Breakfast". And we pre-paid extra for a third person in the room. Upon arrival, we did have to pay for the airport shuttle, double what we had paid elsewhere, but for a much shorter trip. We were additionally charged an exorbitant price for an extra bed, and found we were only being given one breakfast. Too many additional charges and for these prices, we expected more from the concierge, who was not able to help us with theater tickets and reluctantly gave us a map.

Nice hotel...clean, comfortable, attractive. Perhaps not the best location for someone wanting to see and experience the "real" Cheng Du, as the hotel is located in a new city development still being built ....basically a huge outdoor mall with 2 hotels and many name-brand boutiques. It was fine for a lay-over night, however, and the staff is quite friendly and helpful.

There was a traffic control starting at 7:00 AM in the morning when I was leaving for the airport. Only outbound traffic was allowed. The hotel did not notify its guests about this. When I accidently found it out the night before and asked the front desk to arrange a cab for me at 6:30 AM, the front desk spent a long time trying to sell me its limo service (300 RMB) instead of simply getting the cab (50 RMB) for me. I needed to escalate a simple request like this all the way to the manager on duty to get my cab.

Hotel was for a quick between overnight between flights. They advertized free Airport transportation service. I even called the 800 number to confirm and they did. At the airport no service available. Called hotel and they said they could send a car for 300 RMB and it would tale 45-60 minutes. The cab costs 45 RMB. At the hotel the manager on duty said they never provided this service. Called the 800 number and they said thery should. Needless to say I paid for a cab Both ways. Could have stayed at a better hotel if I had know. Restaurants at the east Century were horrible. The upscale Chinese had customers but no one to see at PM for a table. We walded to the West tower where the lobby restaurant was satisfactory. Hotel room was typical Holiday Inn with a minor upside for decor. Look elswhere if looking for a good hotel.

great hotel everyone was very nice and did their best to answer every question i had, a bit far from the main city but getting back (by taxi) is only around 20rmb so not too bad