Holiday Inn Resort Goa by IHG vs Similar Hotels

Comfortable rooms, but there were mentions of musty smells.

Room comments are mixed-to-negative: small or outdated rooms, absence of expected bedding for a third guest, hard beds, and requests for upgrades (USB sockets, Wi‑Fi, frosting).

Room quality was criticized due to receiving the wrong room and complaints about specific accommodations.

The bed was 5' wide, not large enough for 2 people.

Clean and well-kept areas but overall room cleanliness lacked in some instances.

Multiple comments mention cleanliness issues (ants in rooms, flies on food, 'can be more cleaner'), so cleanliness is below the overall target.

Some rooms reported issues with cleanliness related to humidity.

Standard quality for this hotel tier.

Great beach and attractive surroundings, with good accessibility.

Location repeatedly highlighted as a major positive: private beach within minutes, easy walk through grounds to beach and consistent praise for beach access and grounds.

Excellent access to the beach and favorable location.

Location is amazing with great food options nearby.

Overall friendly staff, though some service instances noted could improve, like greeting.

Hospitality repeatedly praised: front-office managers and reception were very helpful and supportive, staff attentive in restaurant, and individual staff (Ibrahim) singled out for exceptional help.

Mixed reviews; while some staff were friendly, there were reports of uncooperative service.

The owners are very caring and friendly.

Food variety was average but breakfast was very crowded.

Food widely praised in several reviews (excellent breakfast, delicious food) but there are notable operational problems (very slow omelette service, breakfast delays) and isolated hygiene issues (flies).

Food quality highlighted as a disappointment, with many guests finding it below expectations.

Great food options nearby.

Great amenities like beach access, pools, and family-friendly facilities.

Strong pool/grounds and private pools noted, but spa availability issues, indoor games and some public areas lacking AC, and inconsistent golf-cart service reduce this score slightly.

Good facilities including pool and proximity to the beach.

Equipped with a small basic kitchen.

Good value considering the room rates and included services.

Mixed signals: some guests called it value for money while others felt the price-to-product ratio was poor (outdated room at ~170 EUR not reasonable).

High prices with several guests feeling the service and food did not meet expectations for a luxury hotel.

Standard quality for this hotel tier.