Lemon Tree Hotel, Indore vs Similar Hotels

Several complaints about room condition: old-looking rooms, small bathrooms, old fittings, water leakage, faulty flush/AC issues and poor maintenance on arrival.

Several reviews noted cramped and small rooms, indicating a need for improvement.

Rooms were described as large and beautiful, but cleanliness affected the perception.

Mixed feedback; cozy rooms mentioned but instances of dark and cramped conditions noted.

Multiple comments highlight poor hygiene and cleaning: toilets and baths not cleaned properly, bad hygiene reports, stains and general lack of upkeep in rooms and bathrooms.

Multiple reviews indicated poor cleanliness, particularly with dirty rooms and bathrooms.

Multiple reviews indicated issues with cleanliness of bed linens and towels.

Multiple complaints about unclean rooms and unhygienic conditions.

Repeatedly described as 'prime' and 'central' — excellent location for accessing city attractions and business areas.

Location was often praised, though a few reviews mentioned it was further from the station than expected.

Several reviews praised the ideal location, especially for cricket ground access.

Many positive remarks regarding the location and convenience.

Service is a strong point: numerous mentions of friendly, courteous and responsive staff (Surbhi, Neha, Raghuvendra, others), prompt resolution (room upgrade after leakage) and helpful front desk, though a few reports of irritating reception behaviour and slow room service.

Service quality varied, with some positive mentions, but some complaints about unprofessional staff.

Most reviews highlighted friendly and helpful staff.

Inconsistent service quality, with instances of rudeness and poor customer care noted.

Generally praised — multiple notes of good breakfast/lunch/dinner and a chef who accommodates dietary needs — though isolated complaints about specific items (sandwich mistake, coffee/french fries) and a short menu.

Food quality was mentioned as below average in some cases, but breakfast had fair varieties.

Food received positive remarks, especially breakfast.

General satisfaction with food quality, but requests for more options made.

Mixed: some positive notes about property and dining, but practical amenities were lacking in some stays (no toiletries, missing bucket/mug/slippers, small bathtub, limited menu).

Amenities were generally lacking, with several mentions of malfunctioning facilities.

Some promised amenities were missing, but overall standard was expected.

Some amenities described as lacking, with specific requests for a swimming pool and spa.

Mixed sentiment: some guests said the hotel was expensive and 'not worth' the price, while others called it good value; overall leans toward dissatisfaction on cost versus condition.

Experience did not meet expectations for the price paid according to some reviews.

Value considered reasonable based on location and service quality.

Concerns raised about whether the stay provided value for the price paid.