Renaissance Wind Creek Curacao Resort

Excelente ubicación, tienen un Starbucks dentro del hotel y casino que te dan credito gratis oara jugar

Localização, café da manhã e limpeza

Atendimento da recepção

Las habitaciones y la zona de piscina

Bom café da manhã e demais infraestrutura.

Fui cobrado erroneamente sobre um passeio de "Nautilus", do qual não fiz.

Hotel położony jest w świetnej lokalizacji. Ma własną plażę i basen infinity z piaszczystym dnem. Świetna obsługa w recepcji. Dziękujemy pani Melisa za pomoc pierwszego dnia. Obok hotelu jest całkiem niezła wypożyczalnia samochodów.

Nie bardzo mam co napisać :) chyba tylko, że masaże na plaży są ekstremalnie drogie. Ale nie ma obowiązku z nich korzystania.

The localization, very beautiful .

The check-in service was terrible. I waited half an hour in line and my room was not ready. There is no proper structure for breakfast. They prioritize people arriving from the cruise ships, and if you are a hotel guest you have to wait in line just to get a seat. And on top of that, they still charge a service fee. Very disappointing experience.

The staff was friendly and the location was perfect

It was all good

Very friendly, professional and courteous staff

grosse Zimmer und Sauberkeit

Kein Feriehotel. Viele Kongresse, Meetings und demendsprechend viele Business Menschen. Ferienfeeling kam leider nicht auf

The location is great to walk to the Queen Emma bridge and go shopping on that side or stay on this side and shop at the mall in the fort. The food was good at all venues on the property. The infinity pool with the sand bottom was amazing. The ocean view room had beds that were comfortable and the room was serviced twice daily by housekeeping. The bellmen are great at helping you get taxi service when you need it.

I have stayed at this location three times in the past decade. The following statements note things that were different from any of my past stays. I was pretty disappointed because I am remembering the other stays that I had which were fantastic. The room had a horrible odor when we first entered. The bellman got someone from housekeeping to bring and spray Lysol in the room. The odor was not so bad after you were in the room for a while but was awful every time you entered the room. Drinks were very watery at most of the hotel venues with the exception of one bartender who seemed to be very skilled with the appropriate amounts to mix. Some of the staff (in all areas of the hotel) seem to have difficulty with understanding and speaking English.

Lokatie

Nvt

A localização é fantástica! O staff super gentil, as facilidades, o conforto. Eu já havia estado lá e só vi melhorias!!

Nada! Foi tudo perfeito!

Practical location good service

Nothing

Centrical happy staff clean room & bathroom

Nothing

Staff super, posizione top

Location (very close to the centre of Willemstad), convenient shops all around, fitness centre reasonably equipped, pool area very nice (careful! It’s not a beach - it’s a salt water pool mimicking a beach). Very good breakfast buffet. Parking and car rental onsite. Spacious rooms. The ocean view is fine but not astonishing.

The quality and attention of housekeeping was different day by day. Breakfast queues were sometimes long even if tables were available. Sometimes certain items at the buffet were not available and not replaced. Everything is closed in the mall on Sundays. The hotel gets very packed whenever a cruise would come in (virtually half of the days). Expensive "beach" restaurant for average food and microscopic portions. Very noisy housekeeping in the morning - the hoover in the hallway might wake you up. Very limited concierge services for booking excursions and give recommendations.

Todo limpio, muy bonito, además de excelente ubicación .

Las almohadas. Estaban limpias pero eran muy blandas.

Quartos amplos, limpos, insonorizados. Piscina espectacular. Optima localização. Bom pequeno-almoço. Funcionários simpáticos e atenciosos. Estacionamento gratuito muito prático.

Nada.

Absolutamente todo. Está en la mejor ubicación de la ciudad, todo queda muy cerca, la atención siempre amable y respetuosa, las habitaciones siempre limpias muy cuidadas, el desayuno buenísimo muy variado y bien atendido. Es un excelente hotel

Curaçao was amazing. There was so much to do and see. The hotel was located in a great area, shopping, food, parking and Starbucks all close and walking distance. We felt safe the entire trip. Get a car and explore the beaches and places. Take a trip on the catamaran to see the private island. The food was amazing everywhere we went. More reviews to come!!!

The staff made us feel at home, during the vacation at Curacao. The bellboy named Alexis, help us with the luggage, even to weight them, to make sure did not go over the maximum limit for the Airlines requirements. The food at the buffet in the Atlantis Restaurant is adsolutely superb. The rooms and bathrooms are extremely clean. The beach and pool at the second level are both outstanding and relaxing including the massage area. The bar at the beach area has the best drinks and food ever taste. The amenities are outstanding and food service as well. The hotel is accessible to a corridor of stores and restaurants filled with lots of souvenirs and good food. Including to city tours and be able to walk to downtown and cross over the bridge, to the other side of the city of Willemstad. The Manager Herbert Castillo, is a fine gentlemen that with his professionalism made us feel at home. Overall, I highly recommend the Hotel Renaissance Wind Creek Resort for your stay in the country of Curacao.

I had a wonderful first experience in Curaçao, and my stay at the Renaissance Curaçao Resort was a big part of it. The room was clean, comfortable, and nicely maintained. From the moment I arrived, I received a super warm welcome, and the service throughout my stay was excellent. A special thank you to Alexis, the bellman, who made a great first impression. He was very friendly, helpful, and professional, and his assistance really set the standard for the service I experienced during my stay. The check-in process was smooth and easy, and everyone I interacted with was welcoming and attentive. Since this was my first time visiting Curaçao, I highly recommend signing up for one of the walking tours. It’s a great way to learn about the island, discover the history and culture, and explore the beautiful streets of Curaçao. Overall, I had a great experience and would highly recommend Renaissance Curaçao to anyone visiting the island. I would definitely consider staying here again!

Hospitality and breakfast

La parte que más me gustó de mi estadía fueron el personal del hotel, muy amables y alegres. Tuve un upgrade en la habitaciones y la que me tocó tenía una viste espectacular frente al mar.

Todo me gustó.

Quarto muito confortável, grande e com todo o necessário para passar alguns dias Camas, toalhas confeitáveis Piso frio (ideal para praia)

De não ter janela e poucas opções de canais internacionais

The ocean view was amazing. The front deskperson give advice on lot of nice places to go.

La ubicación es excelente y su propia playa

El 50% del personal no me pareció muy amable.

Localização, atendimento, conforto e modernidade dos quartos e café da manhã.

Tudo ótimo!!!

The location.

There’s nothing not to like.

Localizaçao, conforto, otimo cafe da manha

Ar condicionado fica oscilando. Fica quente e depois gelado

Quartos amplos

Secador quebrado

Nice close to downtown - you can walk

Nothing

Énorme resort mais personnel très agreasble et sympathique. Accès à la petite plage privée (qui ressemble plus à une piscine qu’a une plage d’ailleurs)

Pas de prise européenne dans la chambre Tv de très mauvaise qualité

Good location,

The Blue inifinty bar staff was not very attentive, wanted to ordered a drink and the guy just keeps conversing with other guests at the bar meanwhile I wait there to be helped. Your job is to help all guests with the same attention and care!

Da localização, dos bares e restaurantes próximos

Nada

Location is great for walking to nearby restaurants and the town. It wasnt overly crowded. We did do their all inclusive package. Not really necessary for this property. Did come in handy when we stayed at the pool all day. The servers will be more attentive if you tip them to start. There were a few children at the pool, but not like you felt like it was too many. The rooms are spacious, very clean and had comfortable beds. We could not hear our neighbors which was nice. The restaurants on property have good food. The hotel is located next to where they let off for the cruise ships. Bar gets busy before the boat departs.

Ubicación excelente. El personal muy amable. Gran variedad de actividades. Buen desayuno

We had an amazing stay at this hotel. Our room was high up facing the lagoon. Walkable to downtown shops and restaurants. Helpful staff. There is a Starbucks inside where we got our morning coffee and croissant. We did not eat at the hotel so cannot comment on the food. Parking for the rental car was simple and never an issue.

La ubicación es excelente, a solo minutos caminando del puente de Reina Emma, hay restaurantes y tiendas, las habitaciones son amplias, el personal es muy amable y el desayuno muy bueno. Estaban con la temática del mundial y toda la energía estaba a tope. Súper recomendado

Todo me gustó

in het algemeen zeer gekwalificeerd personeel, van ontvangst, verblijf tot aan vertrek oprechte glimlach en expertise ervaren! De ligging en faciliteiten zijn uitstekend, evenzo de Wind Creek Arena waar alle WK-wedstrijden 2026 bekeken kunnen worden en als ode aan het Blue Wave Team; geweldig initiatief!

NVT

The hotel was very clean, in a great location, and the staff were friendly. It was a perfect stay for me and my family. The breakfast was also very nice, with plenty of variety.

The food and drinks where a little overpriced.

The resort is very spacious with an open and friendly vibe. The rooms are also very spacious and well equipped with amenities. On arrival we were greeted with bottle of water and Riangelo and the ladies at the front desk were so friendly, helpful and made great suggestions. This resort not only met, but exceeded the expectations of a Marriott resort.

Localização. Colaboradores atenciosos e simpáticos. Quarto amplified e confortável. Bom café da manhã. Praia particular, mesmo que artificial. Estacionamento fácil, seguro e gratuito.

Pratos do restaurante Infinity. Apesar de ser informado que os pratos são pequenos (me lembrou mais “tapas”), ficaram aquém do esperado, tanto pela quantidade quanto pelo aspecto e sabor. A experiência não valeu a pena.

Funcionários simpáticos e solícitos, café da manhã delicioso e localização excelente

A piscina estava em manutenção e tivemos que trocar de hotel por este motivo. Ficamos muito desapontados pois era excelente

Cama , vista , Tv , sofá

Condicionador de ar não esfriava bem a noite /madrugada. Meu quarto ficou 2 dias sem ser limpo

We stayed at the Renaissance for our Honeymoon and had a fantastic time! The hotel had a lovely vibe throughout - everything was clean and well presented, and the decor all very up-to-date! On arrival, the transfer from the airport only took 20 minutes by taxi. We were welcomed very warmly by the reception staff, who had very kindly offered us a room upgrade to celebrate our special occasion! The room was larger than expected, clean and well equipped with minibar. The air conditioning was easy to control, and meant our room was always so lovely to return to following time out in the hot and humid climate of Curacao. Having coeliac disease meant I needed to order Gluten Free meals - the menu at each of the hotel's restaurants was lacking at first glance, but if we spoke to staff and enquired, there were actually many options - including specially made pancakes at breakfast! The cocktails at the 5 O'Clock Somewhere bar were fantastic! Such a massive range of drinks to suit everyone...and even better that these were available on our all-inclusive package. The hotel's infinity pool was a massive selling point. There were plenty of sun loungers, but it was low-season, so I suspect it does get busier! There was also a lovely Infinity Beach Bar, with nice light bites for lunch. We also had a romantic beach dinner on one of our first nights, and it was one of the highlights of our stay, with a delicious menu of small plates. It was only a short walk from the hotel into Willemstad centre, across the "Swinging Old Lady" bridge. There were also a fantastic range of restaurants within a close walk if you wanted to go outside the hotel at any point. Particular thanks goes to Ivoriee and Sjari, who made our stay very special - Ivoriee always remembering our names and welcoming us with big smiles, and Sjari ensuring all of my gluten-free needs were met at the hotels restaurant! We would definitely recommend the Renaissance to anyone wanting to visit Curacao.

Excelente localização e atendimento. As mulheres do café da manhã são ótimas. Atendimento da Elisabeh e a senhora que faz os omeletes. Queridas demais

Barulho do outro quarto. Pessoal sem noção

Quartos espaçosos. Boa localização.

A piscina estava em manutenção durante a nossa estadia. Embora tenham oferecido uma alternativa os horários eram limitados. Cafe da manhã tinha uma variedade um pouco limitada.

We just returned from a visit to the Renaissance Wind Creek Curacao. Our stay was from June 3rd-7th. The purpose of our visit was to celebrate my 50th birthday. While this was a beautiful property, we experienced a couple of issues that interrupted what would have otherwise been a 5-star experience. First, we were notified via email four days prior to the start of our trip that we would not be able to access the infinity beach, pool, and bar due to construction, which is absurd. I say that because the purpose of traveling to an island and staying at an all-inclusive resort is to enjoy all of the amenities that the resort has to offer. The selling point for any resort is the beach and pool. So then the question becomes, why were we still subject to resort fees? Why would we not be compensated for the lack of the most important part of any resort (besides the restaurants)? Why were we not offered a free night or any sort of credit/refund? Upon check-in, it was explained that we would be shuttled back and forth to a public beach. That is not a fair trade. We pay for a certain brand of hotel because of the access and convenience of being able to walk to and from the amenities offered. I am not a fan of packing a bag and being transported offsite daily to a random beach unless I choose to do an excursion. This beach did not even have a pool, and the bathrooms were disgusting. I do not like the idea of spending half the day offsite just to experience the mediocre beach. This was very poor planning on the hotel’s part, and I believe Marriott was aware well in advance of the planned construction and elected not to inform guests timely, which left us with no other options. To receive an email 3-4 days prior to arrival presents an issue of dishonesty and a lack of consideration by the hotel. This ridiculous timeline did not allow us to rebook because other hotels within proximity to the area we desired to stay in were fully booked and/or not highly rated. To add insult to injury, we found out the pool opened the very next day after we departed. Marriott will have to take full accountability and provide some level of compensation for this inconvenience. A shuttle bus was a very low-level effort, and as a loyalty member, I have higher expectations. The next issue was returning to our room one evening and finding a roach crawling in the shower. I understand Caribbean islands have the potential for bug infestations; however, I still expect more from Marriott’s brand. This is a clear sign of a bigger problem that should be addressed immediately. You can understand our dismay as this made us very uncomfortable for the duration of our stay. Very disgusting to say the least. The last issue that we encountered was excessive noise in the morning due to work being done on what sounded like pipes being banged on. Construction taking place anytime prior to 9 a.m. on any given day while on vacation is unacceptable. These issues were addressed with the front desk staff. I hope they kept a record of our complaints to pass on to the corporate office, and hopefully, Marriott team members are working to identify a solution for guests. I expect to hear from someone regarding the aforementioned issues immediately.

Another great stay despite a few obstacles. The staff, especially Zahrya, RiAngelo, Alexis, and Michelangelo provided excellent service and solutions to issues. We had no hot water in our shower for 3 out of our 10 days, but the issue was well handled and we were assisted with relocation to a better room. We were, however, compensated for our inconvenience. A celebratory desert tray was delivered for my birthday.. The beach, as usual was great. However, we were disturbed on one day by smoking and a personal music speaker, which should have been addressed by the beach attendants. Hamburgers at the beach bar were very good. All restaurants in Rif Fort were excellent for service and food with the exception of Steak and Ribs. We hope to return next year

Heel centraal dicht bij alles in de buurt en de gelegenheid perfect

Gewoon perfect

The staff is above amazing, they are always smiling and extremely kind. At check-in they inform you of all things possible on the island. My mom and I travel for Mother’s Day together and when you’re greeted with so much love and kindness and our ride from airport was quick and our driver was pretty cool also. Around the hotel you are surrounded by shops, fun and the view is breathtaking. This hotel is very clean there’s a Starbucks in the building (YESSS)! Our room had a spectacular view of the ocean and the breeze is all day and feels so good with hot weather. You definitely should add this to your bucket list for sure!! Ohh Thursday in Punda at night is the place to be fireworks and all.

Escelente ubicación, genial la piscina con playa. El servicio del personal excelentisimo

Falta un poco de oferta en actividades y entretenimiento

We had an amazing dining experience at Renaissance Wind Creek Curaçao Resort. From the moment we arrived, the atmosphere was stylish, relaxed, and welcoming, with beautiful views that made the evening even more special. The food was absolutely excellent. Every dish was fresh, flavorful, and beautifully presented. The menu offered a great variety, and everything we ordered was prepared perfectly. The cocktails were also fantastic and paired wonderfully with the food. What truly stood out was the service: attentive, friendly, and professional without feeling forced. The staff made us feel genuinely welcome and ensured we had a wonderful evening from start to finish. If you are looking for a great place to enjoy quality food and a beautiful atmosphere in Curaçao, this is definitely a place worth visiting. Highly recommended!

La ubicación

El buffet de cena me pareció escaso y sin variedad de ofertas que me encantaran .Los postres sobre todo muy poca cosa

I really enjoyed my stay here. Location is amazing. Basically in the middle of the island. While I recommend renting a car to get to some of the beaches , you would be fine without one. Everything is 15 mins away. Service was great. Beach-like pool on the second floor is great. The cruise port dock is basically on the grounds of the resort. I Would stay here again if I visited Curacao.

The Renaissance is centrally located with easy access to the downtown core for restaurants and shops. We chose to not do the all inclusive and we’re happy with our choice - others we spoke to did the all inclusive and were equally as happy. Thank you Ivory, Dwayne and Emerson for your amazing attention to details and service. The infinity pools - there are two - one is natural sea salt water! Beach vibes for sure with the convenience of the hotel. Thank you for making our 30th wedding anniversary special. The front staff are knowledgeable and kind. Amazing experience all around.

I stayed at Wind Creek Resort Curaçao from April 14th to April 20th. Overall, the experience was fine until Friday night, when everything changed. There was a party taking place inside the hotel, and my room was facing directly toward it. The noise level was extremely loud — it honestly felt like the DJ was inside my room. The music went on past midnight, making it impossible to rest properly, especially since I had an early tour planned the next morning. This shows a clear lack of consideration for guests. I’ve never experienced anything like this before in a hotel. To make matters worse, this was my honeymoon, and there was nothing done to make it feel special or memorable. Very disappointing experience.

This hotel had a lot to live up to as we were supposed to be in the Maldives, but due the war in the middle east we were forced to rearrange. The hotel has been superb. The rooms spacious, comfortable, clean and well equipped. We had a king double with street view. The street is a little noisy when the door is open, but once closed the room was very quiet. The bed was very comfortable and room temperature was perfect. We were all inclusive. The food quality has been excellent and we dined under the stars at the Infinity beach bar. The choice of food on the all inclusive buffet in the main restaurant wasn't as extensive as some hotels I've experienced. However the quality was very good and nice to see there wasn't chips with every meal. We ate mainly at the infinity beach bar where we found the staff to be attentive snd friendly. We also ate at the 5 o'clock somewhere bar. Here the food was excellent, staff friendly but service incredibly slow, 50 minutes to be served a drink and 60 minutes till our food arrived. I guess we need to adjust to island time!! All in all we had an excellent holiday, Curacao is a lovely friendly place to visit, and we would highly recommend the Renaissance Wind Creek Hotel. It's location is perfectly suited to exploring Willemstad.

Would highly recommend staying here if you are planning at trip to Curacao. It is located right in the heart of the city and is close to everything that you want and need. The staff were polite and helpful. There is a car rental agency across the street so you can go adventuring. The man made beach was quiet and calm. We spent more tome there than we thought because the other beaches were packed with people and I have no desire to pay to go to a beach, get a chair, etc.. There are loads of restaurants located nearby as it is an easy walk to Punda and Otrabanda. The hotel itself isn’t super fancy but our room was spacious and comfortable. I would definitely go back.

We had a fantastic stay at the Wind Creek Resort in Curacao! We spent five nights and six days at the resort with another couple, looking for an all-inclusive experience in one of our favorite Caribbean islands. The hotel is very updated, modern and clean. The rooms are spacious with comfortable memory foam beds. We paid about $3,000 for an ocean-view balcony room, which overlooked the cruise ship piers. It was so nice to come out in the morning and at night to look at the cruise ships and the tropical background! I would say the view made us really feel like we were on vacation! We were looking forward to some great food, which we got to enjoy daily! With the all-inclusive package, we got to enjoy food/drinks at one of three restaurants on property and got to choose from several restaurants within walking distance of the resort (which we got a $100 voucher for). We ate most of our meals at the main dining room within the hotel, which was laid out with modern amenities, A/C and a friendly staff. The food was amazing! Starting with the breakfast buffet with a friendly omelet station chef and the fresh smoothie lady, who always had a smile! We loved the mini pumpkin pancakes, the hash browns and of course, the bacon! My wife loved the morning parfait, which she ordered from the friendly wait staff. When we finished breakfast, we went up to the man-made beach/pool area to grab a shady spot under a straw hut. Since we were four people, we had to get up to grab seats early or else face having no shady spots. Our bar waiters were Tyriq and Emerson, who couldn't be nicer guys. They were constantly checking on us and providing drinks, even waving to us while we were in the water to see if we were ok. We appreciated their customer service the most and tipped them big for it! The drinks are not top shelf liquor, which was fine for us. We mostly had buckets of beer, pina coladas, sodas and strawberry daiquiris. Lunch was mostly at the infinity bar by the pool, where Emerson and Tyriq would serve us our shrimp and beef skewers, fries and burgers. All the food was excellent, except the burgers, which didn't taste like real beef for some reason, so we didn't order it again. Instead, we opted for wings, which were very good! By dinner, we went back to the main restaurant where the menu was basically the same, but we tried a different dish from the menu each night. There, we were greeted by another Tariq and Stephen, who were our servers on different nights. Both Tariq and Stephen were always very nice and greeted us like old friends. We loved being served by them! Some evenings, because we had the all-inclusive package, we sampled some of the tasty dishes at the dinner buffet. The flavors were amazing and helped bridge the gap while we waited for our other dinner to arrive. We highly recommend you try the local fish that is served on the buffet and the menu (red snapper, salmon. etc) We tried the pizza as an appetizer and it was actually very good for island pizza! We wanted the crust to be a bit crunchier, so we had them cook it well done, but it ended up burning the cheese on top, so that was not very good, but overall, the pizza was a good appetizer! One evening, we tried the seafood restaurant at the old fort next door to the resort. Our wives made the reservation at the front desk for that restaurant, but due to a communication error, they did not get the vouchers we were supposed to use at the restaurant as part of our all-inclusive package. We had a good meal with a great view at the seafood restaurant, but at the end of the meal, the waiter asked for our vouchers that we didn't have. We had called the resort, who offered to bring the vouchers to us at the restaurant, but we opted to send one person back to the front desk to get the vouchers. You would think this would just be an electronic transaction with a QR code or something - NO - the front desk had to HAND WRITE EIGHT PAPER $25 vouchers for us! INSANE! Why not write ONE voucher for $100 per room? This was one of the craziest things for me all week - also, because this nice lady at the front desk had to write these vouchers out and then I had to go back to the restaurant with these stupid coupons/vouchers! We spoke to a manager later in the week about this and he said they were working on that issue. The meal cost each couple about $170, so we had to put in $70 cash/charge and added a nice 20% tip for good service. The housekeeping staff were all very nice and responded to our needs as they came up. Everyone smiled and said good morning all over the resort. The casino was clean and well organized all week. We played slots, roulette and Caribbean Poker. We spent hours down there each night and walked away having a good time, even though we didn't get rich! I think the casino manager needs to know that having more than six or seven machines down (off) was a big turn off on a busy holiday weekend. Every machine needs to be on and working well - especially for a casino resort! As for excursions, we recommend booking BlueFinn Charters for the Klein Curacao (all day) trip. Excellent service, fantastic BBQ lunch and pickup at the resort. They also offer a West Side of the Island snorkeling/BBQ trip, which we want to try next time as well. We took the Sunset Cruise from IRIE TOURS - which was recommended by the resort excursion person on the second floor. I forget her name, but she was very helpful and patient with us as we chose our tours! At the end of the trip, we took photos with all our favorite servers, who were like family by the end of the week! We can't wait to book this resort again and plan to invite more couples to join us!

O processo de check-In foi simplesmente horrível. Um pessoa para atender vários clientes e chegada de tripulantes de companha aéreas. O hotel é bastante grande, então é obvio que seria preciso uma recepção para atender o numero de pessoas. A chegada de uma viagem internacional é sempre cansativa e o check-In deve ser rápido. Tiveram problema com o fornecimento de agua quente por 2, 3 dias. Os valores da alimentação no restaurante não são compatíveis, muito elevados. Isso deveria ser revisto.

dimensões do quarto, cama e travesseiros, além do Banheiro. Café bom.

El personal del hotel es super amable, siempre intenta comunicarse contigo en tu idioma nativo. Siempre buscan ayudarte y guiarte en todas tus dudas. La piscina estaba limpia, la playa infinita era agradable, un poco fría el agua pero bien. Los cocteles y bebidas eran frías y el butfeet fue bueno. La habitación es amplia, cómoda y limpia.

En general, todo cumplió con las expectativas. Como sugerencia, podrían incluir más actividades de baile o espacios tipo discoteca para parejas, dentro del plan todo incluido.

Our five-day stay at the Renaissance Resort became a truly unforgettable experience, and what stands out most is the extraordinary level of hospitality we received from the staff. While our stay did not begin exactly as we had hoped, the team’s warmth, professionalism, and genuine care completely transformed our experience and made my husband’s birthday celebration feel incredibly special. Within the first 24 hours, we were disappointed enough that I had even contacted my travel agent to explore switching resorts. However, Manager Juillain McDonald was absolutely instrumental in turning everything around. She was receptive, compassionate, and sincerely interested in hearing our concerns. Rather than offering surface-level responses, she listened, took immediate action, and quickly contacted the appropriate team members to address the issues. Her responsiveness, leadership, and commitment to guest satisfaction made a lasting impression on us and truly changed the course of our stay. A very special and heartfelt thank you goes to Manager Angelique Knight, who was phenomenal in every sense. She was instrumental in curating the perfect ambience and atmosphere for my husband’s birthday dinner by the sea. Every detail felt intentional, elegant, and beautifully executed. She created a setting that felt intimate, romantic, and truly unforgettable. Her thoughtfulness and ability to make us feel celebrated and cared for elevated the entire experience. Angelique was not only exceptional in her service, but also in her leadership and grace, and we are deeply grateful for the love and attention she poured into making that evening so special. Stephen, our initial server, gets a special recognition because he truly made everything possible from the very beginning. My husband is a very particular eater, and Stephen went out of his way to ensure the kitchen understood exactly what he wanted, even when it was different from what was being served. He made accommodations happen effortlessly and with such kindness. That willingness to honor our preferences and nuances set the tone for what would become an exceptional stay. Every interaction we had with Stephen after that initial meeting was just as impressive. he was attentive, thoughtful, and genuinely committed to making sure we were comfortable and happy. Chef Bhumi was absolutely outstanding. After learning that one of our dining experiences had not met our expectations, Chef Bhumi immediately came to our table personally, apologized, and took ownership in such a sincere and gracious way. He was deeply committed to ensuring we left satisfied and happy. He then created a beautiful dining experience for us and played a significant role in making my husband’s birthday celebration special. What meant even more was that throughout our stay, Chef Bhumi continued to check in with us, whether during breakfast, lunch, or dinner simply to make sure we were enjoying ourselves. That level of personal care is rare and was deeply appreciated. Even on the day we departed, Chef Bhumi went above and beyond by making sure we were prepared for our long trip home. He thoughtfully packed a wrap with my husband’s favorite grilled chicken for the journey, which was such a genuine and caring gesture. His hospitality was heartfelt, memorable, and something we will always be grateful for. Njemile (Server) was phenomenal during my husband’s birthday dinner celebration. Her presence was warm, polished, and engaging, and her desire to serve was unmatched. She made the evening even more enjoyable by sharing thoughtful recommendations on places to visit and things to experience, which made us feel even more connected to the destination. Her service was truly memorable. Jouen (Breakfast Server) was equally wonderful. Her warm spirit, gracious attitude, and genuine willingness to serve made each breakfast such a pleasant and uplifting experience. She was consistently welcoming and refreshing, and her presence added so much to our mornings. At the front desk, we encountered several outstanding team members who all helped make our stay feel warm, seamless, and cared for. Zahyra (Front Desk) had such a pleasant, welcoming disposition from the very beginning, and her kindness immediately made us feel comfortable. Dahlia (Front Desk) was also incredibly warm, gracious, and eager to help enhance our stay. Thalia (Front Desk) was kind and helpful, and we appreciated her lovely presence. Martesano (Front Desk) was exceptional—he checked in with us, helped coordinate with Angelique, and played an important role in making sure our evening and overall experience were phenomenal. We also want to recognize Evelline (Navigator), who was absolutely wonderful in helping us determine where to go, what to do, and when to do it based on what I personally enjoy. Her recommendations and guidance were thoughtful, helpful, and added tremendous value to our stay. Even the violinist, who serenaded my husband with “Happy Birthday,” added such a magical, elegant, and unforgettable touch to the birthday celebration. It was a beautiful moment that we will remember for a very long time. What also deserves to be said—and what truly sets this resort apart, is that every single staff member we encountered throughout the resort was exceptional. From the bellmen, to housekeeping, to the staff we crossed paths with throughout the property, everyone was pleasant, warm, welcoming, and genuinely kind. There was a consistent spirit of hospitality throughout the entire resort that made us feel valued everywhere we went. That level of warmth across all departments speaks volumes about the culture and leadership of this property. If I had one area of constructive feedback, it would be that the room furniture and some in-room amenities could benefit from upgrades. However, the overall ambience of the resort was lovely, and the extraordinary hospitality we received far outweighed that concern. Because of the incredible efforts of Juillain McDonald, Angelique Knight, Stephen, Chef Bhumi, Njemile, Jouen, Zahyra, Dahlia, Thalia, Martesano, Evelyn/Evelline, and the many wonderful team members throughout the resort, what began as a disappointing start became a deeply meaningful, beautiful, and memorable stay. We sincerely thank the entire Renaissance Resort team for making my husband’s birthday celebration feel so special and for showing us such genuine care. We will absolutely return.

This review of the Renaissance Wind Creek Curaçao Resort and Curaçao itself is long overdue especially since we have nothing but good things to say about our trip in Nov 2025. The resort facilities and amenities were great and the snorkeling and Willemstad fun and interesting. We had really good dinners at Maira’s Kitchen and Bodega Siete Gotas. By far, the best part of our trip were the lovely people at the resort. Thalia greeted us at the front desk and became our friend and nanny. She provided us with details of the hotel, island and the City of Willemstad. It was fun to see her enthusiasm when we talked about Curacaos’ recent qualification into the 2026 World Cup. Recognizing us as old ,frazzled travelers she hooked us up with Angelo at the bar who concocted an elixir that launched us into laid back Island mode. In the meantime, Roland, another friendly person, took care of our baggage and shared his World Cup thoughts and recounted the Island’s celebrations. We were a little concerned about the lack of a beach at The Renaissance but those doubts were quelled by the infinity pool and beach like environment. Great ocean view, salt water pool with a sandy bottom, sand beach and an abundance of available lounges and fresh water showers ….no seaweed or unexpected sea creatures were encountered in the warm pool. Our package included breakfast and every morning Martina would make us the best omelets with a smile and friendly conversation. Sjarvenska and Seigreda were always nearby to chat, refill coffees and make life easy. Talk about service…We met Zara at the front desk and mentioned that we hadn’t been able to find any Curaçao soccer jerseys for our grandkids. She said that tomorrow was her day off and she would look for jerseys and also ask her sister to look. We realized that the friendliness was genuine but told her that her offer was way too above and beyond. Several days later as we were checking out she called out to us by our names and asked if we had found the jerseys for our grandkids . Wow! Recommend the snorkeling, especially the areas with turtles….pretty cool . Willemstad was nice for wandering. In addition to shops, a moving bridge and Murals we enjoyed the Christmas lights and pageantry. Francisco at Advance Car Rental was a very nice guy and the entire rental process was incredibly efficient. Good Luck on the World Cup Stage Curaçao!!!

We stayed at The Renaissance Wind Creek, and it was the perfect location! You could walk to the Fort and all the shops, down to the Queen Emma Floating Bridge and then right down to the Curacao sign. The service was the best! All of the staff were so welcoming, and they made me and my best friend's birthday so special. Evelyn decorated our room, which was very clean and provided champagne and desserts. You have the 5 o'clock Somewhere Bar on-site, which was such a vibe. Mary is a whole vibe and provided so many details about the island; very sweet. Ms. Niomi, who I think was the manager, was always very present to any of our needs and the sweetest as well. Overall, 100/10; made me want to move there!

Tudo funcionando, seguro…

Frio demais nas áreas comuns…

We had an excellent experience at the Renaissance. We would have provided a five star rating, but there were hot water issues on and off during our stay. We almost gave them a five rating regardless for the following reasons: the staff were so friendly and helpful. In particular, we appreciated zahyra at the front desk (so awesome!), njemile (at the dining room), and tyriq (dining room). Each of them made our stay that much more enjoyable. the food was interesting, tasty and consistent. We had the all inclusive package and found there was enough variety and good options. All our meals were good during our stay. the infinity pool was so much fun and such a great asset room was spacious and clean and quiet We would definitely return. We know they were working hard to fix the hot water issue, but it did partly take away from the enjoyment of our trip.

We thoroughly enjoyed this property. On arrival, we were greeted with a bottle of cold water, and only waited a short time to be checked in. The hotel frontdesk service was excellent. The Nautilus breakfast buffet had a well-balanced variety of food. The ladies who made the pancakes were fantastic, as were our hostess, Sjouela, and her team. Room service was excellent too, with plenty of choices for a late night snack. The doormen, Alexis and Roland, were very attentive .The hotel responded quickly to the broken pillow and the replacement of the nightstand. Furthermore, the room's cleanliness and amenities were excellent, as was sleep quality. Beds were comfortable and you had a couple of pillows to chose from. We loved the seawater pool, and had a burger at the pool bar that to me was excellent. Fresh towels were availale every day, and the staff was very attentive too. Overall, as frequent Marriott members, we appreciate that this hotel has friendly staff, good service, and a building is generally well-maintained. We also thank the hotel management, especially Herbert Castillo, for their attention to detail and his quick and assertive reaction to our requests.

Nice hotel, close to the heart of Willemstad. But beware, we are here now and there has been no hot water in the hotel since yesterday. This is completely unacceptable!

The location was fantastic and the employees were super nice

Molte cose che non vanno bene

Tutto

This was a beautiful place to spend the day while we were in port on our cruise. The beach and pools were uncrowded, and it was easy to find loungers in the shade. We had a delicious lunch using the food credit. A great value. Highly recommended!

Perfect place to stay if you want to be in Willemstad. The gym is really nice. The fort shops and restaurants are great. It’s a short walk to anywhere in the city. I did not like the bed or sheets. If I slept better I would give 5 stars. But I’d stay again,