Hotel Rufolo

Great location, older infrastructure that could use a lift.

Shower didn’t drain, some foul smell from bathroom pipes

Hotel is clean, staffs are polite but not so helpful or knowledgeable of local porter, which exists. Porters are only work for and are only available from hotels they work for. We found an independent porter in the area after spotting them out during our town walks. Air conditioning in my room is great but I heard from the people from our wedding party said they have no air conditioning in the suite. It has been quite warm in high 80s.

The bathroom has a very foul smell that lasts few hours, shower did not drain well that left me standing in water, which left me short and minimal showers. I did tell the desk however, same happened the next day. Not worth what we paid for.

Everything. Lovely hotel. Wonderful quiet location so close to the centre of town. Fantastic staff.

Our only comment is that our beautiful room did not have any kettle/ coffee and tea making facilities. This was a bit disappointing because we always enjoy these, and even the most basic cheap hotels provide these. We don't want to have to call, wait for, be interrupted by, and pay for room service for a coffee on our balcony. . This facility would have been more important than a daily turn down service with chocolate or daily eplacement of towels.

The location is stunning, the rooms well appointed and very clean and the pool area was beautiful. The young man who attended the pool was excellent and very hard working.

Some of the staff were a little surly but probably a language barrier. But on the whole a very enjoyable stay.

Location mozzafiato, ristorante ottimo, personale cortesissimo. Non vediamo l’ora di ritornare

Loved the location being right outside the Plaza, no stairs. Hotel was beautiful, beds were very comfortable and bathrooms & bedrooms were very large.

When I went to the bar in the morning or evening, it was alway closed.

Great service and super location!

Breakfast was expensive and not great.

Ate lunch at their terrace restaurant: amazing view, very average food at best, in fact the only meal we had in 10 days that was’t good. The pour of the wine was pathetic/minute especially for the cost, ridiculous

Loved the location, close to town & to Villas Rufolo & Cimbrone , which we enjoyed immensely !! Also wonderful dinner at hotel & amazing views! Perfect 40th wedding anniversary celebration visiting gorgeous Amalfi Coast ! Wonderful food, weather, friendly people & stunning landscapes !

L’emplacement est idéal et la vue est vraiment sublime. L’hôtel est calme et le personnel gentil, serviable professionnel et attentif.

Le prix de la chambre est un peu cher par rapport aux prestations proposées (plus de 300 euros la nuit). À ce prix là en France vous avez accès à des hôtels plus luxueux.

Clean , most part, friendly staff( except 1 young lady waitress) great Salvatore, Luigi,michel , front desk staff. One waitress a little “ full of herself”

“Dead of energy “ esp at patio, bar(5’X5’) area. It was crammed into its spot. A bar area is often a place of congregation, meeting others , making new friends.Totally impossible here. That area was an afterthought. Drinks a little pricy! A little, low decibel, Italian music would have been novel! Sat down for breakfast, 5 family members got menus 15 minutes later and was told the buffet was just closed. Poor waitstaff business decision and non-caring attitude. Our 3- rooms of people never went back for food or drink the next 4 days!!! CAN U SAY- lost revenue!!! All because of the “Initial” encounter, the first day. I think her name was Bianca?!

Our travel agent booked us here and we were disappointed with this choice. The view from our room was amazing but the room itself was tired and dated. You can tell that this hotel was probably wonderful a couple decades ago. My 90 year old in-laws would have loved it there. In fact, it felt very much like we were staying in their home. It is clean, well located and the staff is nice but the hotel is very much in need of an update and some love. We would not stay here again.

The evening staff in the restaurant made our experience amazing and the food was incredible, we also had a lovely surprise of having a hot tub on our balcony! Also the pool was amazing X

Breakfast and lunch staff and food options were poor , the staff during these times made us feel very unwelcome and did affect our experience

We had an amazing stay at Hotel Rufolo and I can’t recommend it enough. The location is perfect, right in town with easy access and overlooks the Amalfi Coast and Villa Rufolo gardens. The hotel itself is beautiful and clean with spacious rooms. Would absolutely stay here again, thank you.

Everything was great, except the beds. Very old and unconfortable beds. It would be so easy to buy new beds and make this a perfect hotel... But again, the rest was great. Amazing view, amazing room and amazing staff.

Hotel Rufolo is a dream. The rooms are lovely and clean and we had the most beautiful terrace with the most incredible view. The staff is so lovely and accommodating. The breakfast buffet is wonderful. The hotel is very centrally located and you don’t have to walk up and down the side of the mountain to get to the hotel. It is a one minute walk to the pizzas and shopping. The restaurant is wonderful. I cannot say enough good things about this hotel. I hope to return soon.

Breakfast was a delicous buffet with fresh pastry, eggs, meats, cheese and fruit. The location was perfect with a lovely view that overlooked the coast. The staff was superb. Our stay was wonderful.

Nothing really.

Great location. Smaller rooms on the upper floors with now views have been upgraded and are nice.

Staff at the restaurant weren’t friendly and overworked. The large suit rooms have not been upgraded

10/10 such an amazing experience the city wasn’t too packed like Amalfi and Positano but even more beautiful. Locals were very nice the restaurants were amazing and so close so many options they were so clean I’d have a cleaning lady come in my room even if I was gone only 15 minutes I highly highly recommend anyone this hotel and city just an amazing experience truly I’m not just saying that I even learned a little bit of Italian and made some friends with locals it feels like I’m leaving my home. 11/10

The size of the room The view The staff The restaurant was Fantastic Pasquale charming and professional Carla great waitress …. Food was fresh and delicious However breakfast was a bit disappointing…..

No coffee or tea facilities in our room…… Complimentary water only supplied on day one……

Wow what an amazing place. A must visit! The views are amazing, staff incredible, food out of this world and the town quant and full of life. We left Positano early due to it not being our vibe. What a great decision

The hotel is just off the main square next to Villa Rufolo. The staff are incredible and so helpful. Ate here for lunch and evening meal twice which was beautiful, sat in the garden one night with a sax player. The waiters were so attentive and helpful. Our bedroom was gorgeous and large. Will definitely come back.

Great!

Hotel Rufolo has an amazing location in the heart of Ravello - the renovations means the bathrooms are very high quality and modern. The rooms are small but well appointed and comfortable. Staff are extremely friendly and helpful - my husband and I were very pleased with our week at the hotel overall!

The only negatives are that the size of the rooms - it's not cheap but rooms are small ( I think you pay for location)and they are not sound proofed at all to people in hallway... people talking in the hallways or walking past your room sound like they are in your room!

In town, beautiful views and property.

Great location! Beds are very uncomfortable.

Friendly and forthcoming staff, clean and spacious rooms, amazing location

Excellent service and location

Very nice. Good views

Gorgeous hotel in beautiful musical city. Very friendly and helpful staff.

Location to center of town, pool, with view of sea. Staff was very courteous and attentive.

Overpriced.

View obviously. Staff very nice and helpful. Location convenient. Not crowded.

All goodmarveloys

Location and caring for the guests.

I wrote perhaps 9 positive reviews from my wife's and my trip to Italy. This one is a big negative. Maybe this is because this is somewhat of a rural setting, but we found the front desk service uniformly poor. They did or would not help with dinner reservations, or more importantly, when we had terrible noises overhead in our room they would not change our room. I had to get out of bed and get the night manager to come into our room. He said it was not a problem because it stopped after 45 minutes. No apologies. The breakfast was very poor including a one-size-fits-all machine for coffee, tea, and/or cappuccino--all of which were poor. They were constantly out of fruit. And finally, when we went to check out they gave me a bill for $980 Euro when it was prepaid. After 25 minutes, they "found" our prepayment. Again, no apologies for a very tense situation when our driver was waiting for us. We were not about to leave and have a thousand dollars charged to us. A very poor experience for us overall. The only saving grace was impeccable housekeeping.

The view from our room of the gardens of the Villa Rufulo and the coast was beautiful! The room was spacious, as was the bathroom. The bed was comfortable and the breakfast included eggs and meats, cheeses, pastries, cereal and fruit. The location was close to the main square, shopping and restaurants.

Everything was delightful!

Location was excellent. Staff were friendly and unfailingly helpful. Food in restaurant and terrace for lunch was excellent. Would recommend this hotel to anyone going to a wedding in Ravello.

We booked this hotel at the last minute, as we wanted a short break from our 4-week stay on Capri. The Hotel Rufolo is a charming, quite old-fashioned hotel located very centrally in Ravello. We’d booked a deluxe room with a view of the sea and were given a lovely room on the fourth floor with an enormous private terrace - incredible views of the Mediterranean! The room was comfortable and quiet. Breakfast was included with our room rate and it was just so so. Although the breakfast room was largely empty when we arrived around 8:30 am, many of the buffet offerings had not been replenished and we had to seek out staff to get us some scrambled eggs and bacon, which took some time. But breakfast aside, our experience at the Hotel Rufolo was very pleasant and we wouldn’t hesitate to recommend it to anyone planning a short stay in the beautiful town of Ravello.

Great view, central location.

We would have liked the restaurant to be open more during the day.

We stayed at the Hotel Rufalo for two nights in between a visit to Sorrento and Positano, and it was amazing. So much so that when we arrived in Positano i wanted to go back to Hotel Rufolo. I had never been to Ravello and so I was kind of hesitant about the location and the hotel and both blew me away. The staff and the accommodations were wonderful. The room was very spacious and extremely clean, and we had a view that was incredible. We loved being able to see the towers of Villa Rufolo on one side and then the sea below on the right. It was so beautiful and peaceful. The staff helped us with any questions we had and we enjoyed the breakfast and took advantage of the pool as well while we were there. I actually think the photos on their website do not do it justice. It was a remarkable place to stay and we hope to return in the future.

Location was amazing, views were spectacular. Staff very friendly and helpful.

No iron or ironing board.

Pool, location and rooftop restaurant staff were amazing!

Tremendously friendly and helpful staff. Wonderful breakfasts. Best pool at any hotel I’ve ever stayed. Not full size, but a competitive swimmer can actually do laps without it being a turn-fest.

Staff were so lovely and helpful and the views were amazing from the balcony

Slightly pricey but worth it

General experience, warm welcome, lot's to do

Great swimming pool. Amazing View.

Breakfast was lackluster. Elevators seemed a little dangerous. Difficult to get in touch with front desk at times.

Location, views, comfortable bed, quiet Excellent staff. They arranged our transfers to the hotel and helped with an existing check out transfer. Rosaria Schiavo was very diligent about keeping in touch with me regarding our transfers

Air conditioning not cooling enough, bathrooms too hot/no vents.

The location and the views were great. The staff were all very kind and helpful.

The beds were hard and not that comfortable; everything else was really great.

The hotel is in a great location. Though the hotel decor is dated- it is very clean and well kept! Service was wonderful and the views were spectacular from our suite. Breakfast is Ok and the dining room on the third floor was awful for dinner despite the view. The waitstaff were wonderful though. I’d go back in a heartbeat!

Great location and super friendly staff. Everyone was very helpful. The views from the restaurant were extraordinary. Very charming, old world ambiance.

Next time I would select a room with a bigger balcony.

A must visit islands. Incredible scenery and amazing food experience. Amalfi is a bit crowded but we still enjoyed a lot. Capri is beautiful and w enjoyed the boat trip and the chair lift. The view of the island from the chair lift and the top of the mountain is breathtaking

It is a beautiful property conveniently located in the Herat of Ravello. The staff was super friendly and helpful. The sea view was amazing!

perfect location well away from the Amalfi crowds. No traffic as largely pedestrianised

taxis to Ravello are a ripoff - be aware how much you are going to be charged before getting in. Nb this is not a criticism of the hotel

Great Staff!! Great Location.

Expensive

Incredible location with amazing vista. A place of calmness of a busy week in Sorrento, Capri, Positano and Amalfi. Definitely favourite spot on the whole of the Amalgi coast.

Everything was great 😊

Perfect location to explore the town

I would have liked more information about the porter for our luggage

The breakfast was good

There was nothing I did not like.

the view and swimming pool

room was horrible !!!!!!!! smell, moist, cold, old fourniture, no shower

excellent location and views. friendly helpful staff great evening meal in restaurant

breakfast - terrible

Ravello is magical and the Hotel Rufolo was the icing on the cake. It was recommended by a friend and we recommend it to our friends. They helped me arrange transport and last minute travel plans. Helplul and friendly staff, patient with our almost complete lack of Italian. We woke up to amazing sunrises every morning.

A great little boutique hotel with a great location next to the Villa Rufolo, and a lovely view of the ocean (when it was not raining). Breakfast had a good selection although we were not fond of having a press the button cappuccino (vending machine type). The folks at the front desk were pleasant and helpful. Only issue was when it dropped into the 50’s and the room became quite chilly, heating was sporadic and had to be turned on by the hotel—no in room controls that worked until the hotel turned it on. We were hiking in the pouring rain every day and were pretty cold.

Very uncomfortable beds, poor breakfast & dated hotel. Does not resemble photos on hotels.com

Absolutely beautiful hotel with a great clean pool with stunning views of the Bay of Salerno. Staff very friendly, welcoming and helpful. Room size very good, beautiful views and great central location few minutes from Ravello square. Would not hesitate to book here again .

Just a minor point, but more choice would be good for breakfast. However would not stop me booking again as was still adequate.

Not very friendly at all. I got in around 8 from driving all day and the restaurant manager intentionally left me waiting at the entrance of the restaurant for 15 minutes before coming over to say that it was 9 and they couldn't do anything. Most all the restaurants were closed nearby and I hadnt eaten all day. Extremely discourteous, especially as a paying guest of the hotel. General attitude of displeasure when speaking with staff. Cold. The first room I went into (of which they had a very light occupancy at the time of the year) had a giant stain on the bedding, was hot with not fan or window, and a very weak wifi connection. Only until I asked for a new room was I shown a room feeling Im a bother.

great location, big room, beautiful view, nice pool

food options were mediocre

The hotel has one of the most stunning locations looking down into the bay below. We had a comfortable but dated room with a wonderful big terrace. Breakfast was no more than adequate but the food in the main restaurant was just about average and people clearly came for the view and not the food

Both are excellent

Noisy. Could hear noise coming from the dining room. Swimming pool is very shallow. Cannot swim in it. Photos are deceptive.

The location of the hotel is perfect. very convenient to all Ravello has to offer.

I liked everything about the property. No complaints.

Outstanding and very helpful staff, before and during stay. Location could not be more perfect. Beautifully appointed rooms with exceptional views. Highly recommend the on-site restaurant for dinner. And the breakfast buffet has a great variety of choices!

Location great!

Hotel needs to be updated inside

Our stay was just okay. The rooms were small and the beds were uncomfortable. The staff wasn’t very helpful with making reservations. It was beautiful but an older hotel.

Excellent location. Beautiful suites with magnificent views. Super breakfast. I cannot recommend more highly.

Everything was perfect.

I thought I’d be disappointed bc we choose a room with no Ocean view and no balcony. But we ended up with our own garden over looking a spectacular view of the ocean. The room was clean and the front desk was very knowledgeable and was able to help us navigate taxis and transportation in general. The hotel is very close to the square of the town and was at the bottom of a hill leading to Villa Cimbrone. so I believe we had the best location.

The restaurant was slower and the staff could’ve been friendlier.

Great location Beautiful superior rooms with glorious sea view Lovely reception staff Restaurant excellent Big pool to cool off on hot days Lots help with luggage , helping us get transfer to Naples

Nothing . A perfect stay Committed staff

Nice property located in ravello, pros: checkin was stress free and both ladies at reception were very kind and welcoming, swimming pool, amazing view from swimming pool of the sea, walking distance to the piazza and the bus stop at ravello to visit amalfi coast and other places along the coast. Cons: 1. avoid breakfast at the hotel and rather eat at the cafes which are in walking distance to the piazza (50m distance) 2. Rooms in need of refurbishment 3. The lady at Checkout was rude and we had an unpleasant experience. We had taken out 2 bottles from the minibar and kept it outside to make room for the juice we got from outside, she instead charged us and started accusing us when we said that the water bottles were not used by us and kept outside the minibar. The checkout was stressful because of that lady. The management must counsel the lady on customer service. 4. No Uber available so we had to take the local taxi to praiano which was expensive - 80 euros for one way transfer. 5. Hotel is

Best stay ever! It’s a family hotel located in an amazing area in Ravello, it’s a historical place and it is mesmerizing The hospitality and the service were perfect The staff are very nice and welcoming The rooms are clean and the services are great and the view is breathtaking! I recommend this place for a holiday for couples and friends Enjoyed my time there

Hotel Rufolo is beautiful, clean and the staff is superb. Would recommend this hotel to everyone.