Eiger Guest House - Grindelwald

Gteat location

Perfect location, well equipped studio apartment

Down duvet is not a good option in summer heat and no aircon.

Fantastic location and very friendly staff and the bottom apartment with patio had the most amazing view.

Uns haben die Lage, das schöne Zimmer und das freundliche Personal gefallen.

So etwas gibt es nicht

Ubicación

Instalaciones viejas El segundo y tercer día no tuvimos internet en las habitaciones En el área de comedor y recepción abundantes moscas En las habitaciones tuvimos muchas arañas y hormigas

excellent facility, good location, good service and friendly staff.

Everything

Nothing

酒店离火车站步行十分钟的距离，去first缆车站只要五分钟。员工非常友善且有帮助，给我们热情的招待，帮助我们拿行李。房间位于一楼，大件行李无压力，还有一个户外阳台，可以看到艾格峰的壮美景色。房子布局合理，干净整洁，有生活所需的一切物品，可以自己煮食，没有比坐在阳台看着艾格峰的日落吃饭更美好的体验了。

没有，一切都很好

Amazing location. Eiger view, restaurants, bakery and proxmity to train station. Hotel staff was very helpful. When we reached grindelwald train station it was raining, we got the shuttle pickup. Clean apartment and super comfortable for the family

Clean and wonderful location. Low roof in the shower bathtub. It was bit uncomfortable

Bedding was exceptional with fluffy soft and warm doonas and pillows.

Lounge room settee very rigid and uncomfortable.

comfortable and nice

close to everywere

Emplacements

Rapport qualité prix

Location, friendly and efficient staff , health spa facilities.

The staff were incredibly welcoming and friendly, and the check-in process was smooth and efficient, which gave a great first impression.

However, the furniture felt a bit dated and could use updating. Also, kitchen appliances were tricky to use—an instruction guide would be helpful for guests.

Buena ubicación, apartamento muy amplio, parking gratuito. Servicios del hotel al lado apartamento.

Faltaría microondas en cocina.

الموقع في السنتر وممتاز جدا

الشقة جيدة وتحتاج لمزيد السعة ضيقة نوعا ما

Great location, friendly staff. We had an apartment with small kitchen and it was perfect for a small group.

הכל..

היה בעיה שבחצר אין תאורה למרות שביקשתי לסדר.. גם בכניסה לבנין וסביב מאוד חשוך וזה מפחיד

The staff was the kindest. Very quiet. In the Guest House we had access to a washer and dryer.

Very hot during the days when we went. We were outside mostly during the day, but it was still warm whenever inside. With open windows at night it was okay.

Friendly staff

The best location and a great space, really enjoyed the whole stay.

Absolutely nothing.

Simply amazing. Loved every bit of it. Staff are courteous and knowledgeable. Special shout out to Benjamin and Miguel. we reached late as our flight was delayed. When we were checking in Benjamin asked us if we had dinner and arranged for the bar kitchen to be open till we had something to eat. Miguel was at the railway station to pick us up which was a blessing after the long journey from Zurich. We will surely be back there on our next trip.

Great breakfast. Friendly staff. Excellent location. Easy parking. Incredible views! Clean room with ample space.

Couch was very small.

Great hotel in a great location. Professional staff.

Room is nice and very cozy, love the view

Need more light

Clean. Comfy. Quiet. Very friendly staff!

Superb!

Perfect

Nothing

Excellent location. Friendly staff. Accommodations were ok. Restaurant was excellent. We stayed in the 1st floor of the guest house and it felt a little like sleep-away camp when we arrived. There was a plug-in air freshener that made the apartment smell cheap. It was very hot in the evenings and somewhat uncomfortable to sleep as the unit did not have air conditioning. We also were unaware of the minimum age requirement for the fitness center and spa. As a result, our 13 year old son, was asked to leave the fitness center and was not granted full use of the facility.

Excellent location. Convenient

the ground floor Eiger Aparthotel apartment is spacious for a family of 4. We booked with the cleaning package with as bonus the coffee + OK cake between 3 and 5pm in the hotel. The gym in the hotel is top and walk to the station 5 minutes easy.

What is there not to like about the clean Swiss air when you are surrounded by impressive mountains, including the Eiger itself?

Location

Not the best view from balcony

I stayed at Eiger Selfness Hotel for 5 nights and I had a wonderful time. The hotel is centrally located in a beautiful spot, with a view of the mountains. The staff were friendly and helpful, and they made me feel welcome and comfortable. One of the highlights of my stay was the daily sauna, which was available for the guests. It was a great way to unwind and rejuvenate after a day of hiking. Another thing I loved was the afternoon tea, which was a delight. There were also many small little things that made my stay wonderful.

None

Very good

location , staff

Beautiful views. Spacious apartment. On site laundry. In the center of everything.

It was an all around great leg of the trip. Grindelwald is a great town that isn’t too crowded and pretty central or easy to travel to all that you want to see and do in the area. The hotel was also central to all of Grindelwald and was an easy5 minute walk from the train station. I would recommend all!

The room was very spacious and pretty with fantastic views! The staff was extremely kind, helpful, and patient. The hotel is very customer-oriented and provides opportunities for all types of families and individuals to enjoy their vacation.

For the price , I did expect the room to be in better condition. We had a broken radiator that wouldn't turn off (during summer), the floors are water damaged, the kitchen is outdated, one of the bathroom doors was very hard to close, and the room was generally fairly dark due to locations of light fixtures. We would absolutely go back, but would look to do so at a lower price point.

We loved our stay! The staff were so friendly and helpful and the location was perfect!

Location is very good. Staff service is exceptional.

Nil

Great location. Great views.A lot of of shops and restaurants around. Walking distance from the train station. Nice area to be walking and chilling in the evening. Highly recommended!

The need to carry luggage via stairs in the hotel although few steps but with heavy loads it feels forever. For muslim travellers, hardly any halal food here. We had to cook some meals

We really enjoyed our stay. Good location, walking distance to train station, Grindelwald First, Coop Supermaket, etc. Staffs were excellent & friendly and especially Melanie thank you for a surprise gift on my birthday. I love there’s kitchen so we could prepare breakfast and dinner, also there’s washing machine & dryer. We didnt feel cold as room was warm enough. Beds were comfortable. We will stay here again if we go to Grindelwald.

Nothing, only if you can add more washing machine & dryer it would be better.

The staffs are excellent & extremely friendly. The apartment is very clean per my fussy 76-year-old standard. The space is just nice for our family of 5. I'll definitely stay here again.

Only 1 washer & dryer each, can offer more washer & dryer facilities, especially during the evening when most are back from day tours & and do laundry in the evening.

Location excellent. Water for shower hot and strong flow. Kitchen fully stocked with necessary items.

All beds were twins so no full or queen.

We can prepare breakfast and dinner at the apartment. Very comfortable! There is a big COOP store nearby.

Absolutely loved our stay at Eiger hotel. The staff were so friendly. Our apartment had every amenities we could hope for to make our stay comfortable. Still can’t get over the view from our balcony.

Had a great experience can’t think of one

This hotel is a 6-7 minute walk to the train station and is right in the center of shopping, grocery store and restaurants. Our room has a mountain view which was an upgrade. The balcony was fantastic for us to sit back and relax to enjoy the mountains

The room light is a bit dim. Everything else was perfect

The check in was smooth not much conversation we were tired so we got to go to the room quickly Location was great convenient to rail station and grindelwald -First Size of the room was awesome There was a washer and dryer on premises Staff was always smiling and greeting everyone Loved the coffee and cakes from 3 to 5pm everyday missed it the first day

At check-in explanations were not clear I used up approximately 12 to 15 euros on washing machine when the price for one cycle was €1.70 I informed 5 people of the staff 3 receptionist and 2 repair technicians but I never got my money back or a satisfactory explanation for the loss of my money each staff member told me that they would inform the next staff member on duty. It was like no one knew what to do and did not wish to take responsibility for the problem. The room was a bit old and outdated and doors were chipped badly from the sides and bottom. The TV was placed very awkwardly in the room next to the beds but the screen was away from the pillows. The feeling I got from the room was that it was a room that needed to be updated and was being used as a store room and was hurriedly cleared to give to guests just to make the sale. The lightening in the room was extremely dim for the size of the room only 2 bedside lamps and one light over the dinning table and a very bright light by the entrance which did not add to the main part of the room being light up.

A big studio room with balcony and the view is mountain.

Housekeeping did come on second day but didn’t clean the room & toilet. Then I put up “no disturb” sign. I was busy going out & forgot to ask for cleaning.

Short distance from the station

Terrible soundproof which made sleeps difficult. To make things worse there was construction work early in the morning

Incredible staff. Hotel was nice with convenient bar, wonderful spa included. Room was nice with an incredible view.

Nothing to mention. Staff was great and very helpful.

Staff, Location and view from our balcony!

Old property, but kept it nice and comfy.

The very warm welcome we received from all of the staff. The beautiful surroundings within the complex. We had an apartment which was well appointed. Location was excellent for access to trains and cablecars.

The kitchen was well setup except a microwave and/or baking tray for cooking smaller items would have been beneficial. Being in an apartment with a kitchen, it is expected that we would purchase some meals from local supermarkets but the options for cooking these items were limited.

Comfortable. Close to facilities and restaurant. Helpful staff .

Nth

Great location with scenic views !

Heater wasn’t working well during first night but the staffs brought portable heater which solved the problem .

I’d recommend this property to anyone looking for a true small town feel in the middle of the Swiss Alps. The property was amazing and convenient to all attractions, dining and transportation.

The location and the view were excellent. The staff was very professional to pay attentions to the guests' needs. The hotel spa was good, too.

It was under the hotel renovation and it was noisy in the morning and there was no electricity between midnight and 6 am. I got this information after I booked the room.

It had a full kitchen so we could make our own breakfast. 7 min walk from the main train station. Restaurants and shops very close by. Friendly and helpful staff

Its a bit hard to find the entrance to the hotel. Also its tricky carrying bags up some stairs from the reception area and then taking the lift, walking thru the gym and then again catching a lift. Strange way of reaching our room.

We are a family of 6 ,stayed at the guest house,the view of the mountains are phenomenal,apartment is very spacious and the beds are very comfortable. Very close to the main street of Grindelwald, just a few minutes walk to the supermarket and many restaurants.The free afternoon tea and cake every afternoon is a great benefit for us.

the bathroom drainage system can be improved

The staff!! Great location. The room obviously going to be refurbed at some stage, and updated. Good breakfast offering. Elevator Complimentary car to train with our luggage at checkout.

Room was very hot, and the beds hard.

Location was perfect, close to the station, close to Grindelwald First. Personnel exceptionally kind and helpful not only about the hotel but also in terms of the attractions, their support was great!

Would stay here again

The staff is responsive and innovative in solving an issue with my room. I like the way they own the issue and resolve it right away.

They can put up a couple of more signs to guide the guests to their rooms.

Staff very friendly and helpful

Old and dirty. Bought a Swiffer to mop floors as it was gross. Chair had stains and was full of dust and pet residue; we moved it outside as it was disgusting.