voco Royalty Puebla Downtown by IHG vs Similar Hotels

Some reviews noted small rooms and lack of windows.

Rooms are described as comfortable but with some issues regarding noise and size.

Rooms were noted as unique and comfortable, although some had minor issues.

Rooms were reported as small with some discomfort, including noise and inadequate space.

The rooms were very clean, with multiple mentions of cleanliness.

Several mentions of dirty sheets and cleanliness issues in reviews.

Several reviews mentioned cleanliness issues, with comments about old rugs and overall maintenance.

Some guests reported cleanliness issues, such as mold in the bathroom and unclean sheets.

The hotel is located in the historic center, ideal for tourism.

Multiple positive mentions of the hotel's convenient central location.

Highlighted as a strong point with excellent accessibility to historical areas.

The hotel location received high praise for its central positioning and convenience to nearby attractions.

Guests highly praised the friendly and helpful staff.

Consistent positive feedback regarding the staff's helpfulness and friendliness.

Consistently positive feedback about friendly and helpful staff.

Most reviews praised the staff for their friendly and helpful nature, although some noted a lack of professionalism at times.

Positive remarks on food quality were noted.

Some complaints about the quality of food and limited breakfast options.

Breakfast was well-received but some reviews criticized the price of food.

Guests appreciated the coffee break, but specific food options were not mentioned.

Amenities like a coffee machine and good wifi were appreciated.

Decent amenities mentioned, though breakfast options are limited.

Amenities like music and water provision were appreciated, though a lack of certain items was noted.

Amenities like the terrace and parking service were appreciated, though the lack of an elevator was a downside for some.

Some considerations regarding room space relative to price.

Mixed feelings about pricing and value, particularly regarding breakfast.

General perception of a decent value, though some guests found the pricing a bit high for the food.

Given the pricing and overall experience, guests felt they received good value, except where cleanliness was concerned.