Piazza Duomo
Piazza Duomo, 43121 Parma PR, Italy- Pedestrian
- Attraction
- Wheelchair Accessible
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation with Stunning Views
Modern Rooms and Suites: Enjoy comfortable and modern guest rooms, suites, and apartments with free Wi-Fi and views of Parma's Cathedral. The accommodation includes air conditioning and private bathrooms with spa baths or crystal shower stalls. Suites and apartments also feature convenient kitchenettes.
Convenient Amenities: Indulge in a delicious breakfast at the typical café on-site, and unwind at the wellness centre. Take advantage of the glass elevator offering panoramic city views from the top floor.
Historic Charm and Relaxation: Located in a medieval square next to the Baptistery, Palazzo Dalla Rosa Prati offers a unique blend of historic charm and modern comfort. Book now to experience the perfect stay in Parma.
Check-in from
02:30 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
20 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Queen bed (151-180 cm wide), 2 Twin bed (90-130 cm wide)
Room details
45 sqm
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
60 sqm
In-room amenities
Sleeps
Up to 7 guests
7 adults · 6 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide), Double bed (131-150 cm wide)
Room details
100 sqm
Street View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
2 Queen Beds OR 1 Double Bed and 2 Twin Beds
646 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Kitchen with refrigerator, stovetop, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Washing machine, yard, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
60 m2
In-room amenities
1 Double Bed
377 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Kitchenette with refrigerator, stovetop, cookware/dishware, and coffee/tea maker
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Free local calls, desk, and yard; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
35 m2
In-room amenities
1 Double Bed
431 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and room service
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Safe, yard, and access to in-room childcare
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
40 m2
In-room amenities
2 Double Beds
753 sq feet
Layout - 2 bedrooms and dining area
Internet - Free WiFi
Entertainment - Flat-screen TV with premium channels and first-run movies
Food & Drink - Kitchen with refrigerator, stovetop, dishwasher, and cookware/dishware
Sleep - Premium bedding, a down duvet, and bed sheets
Bathroom - Private bathroom, bathtub or shower, slippers, and free toiletries
Practical - Washing machine, yard, and access to in-room childcare; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Energy-saving switches and LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
70 m2
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
65 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Hübsche alte Einrichtung in den Zimmern
Klimananlage ließ sich nicht ausschalten
Location
La situation géographique: derrière le baptistère, idéal pour visiter le centre historique
Aménagement minimaliste, impersonnel et sans goût. Nous étions dans l’appartement du deuxième étage avec deux chambres et il y avait juste un divan mais pas de salon pour discuter à quatre. Équipement insuffisant : pas de machine à café, pas de sèche-cheveux Les photos ne correspondent pas Aucune vue.
Einmalige Lage! Sehr hilfsbereite Damen an der Rezeption. Geräumiges Zimmer mit kl. Kühlschrank, Wasserkocher, Schreibtisch, Ablagemöglichkeiten u. gutes Badezimmer. Sicherer Parkplatz in der Nähe.
Unser Zimmer war sehr dunkel, das einzige Fenster zwischen Liftschacht und Hauswand.
The location is fantastic, right in the centre of beautiful Parma, which is a gorgeous, small city. The property was spotlessly clean and our room was a decent size, had a kettle and mini fridge in a dedicated kitchenette area. I really appreciate a hotel room with a kettle so this appealed to me. There is no food on the premises however we found a great cafe on the main street, 2 mins walk away for breakfast.
This might have been particular to our room but the bed was pretty average and the pillows absolutely terrible. The facilities in the kitchenette were well-used and a bit outdated. EG. kettle did not auto shut off, which I thought could be dangerous if you weren’t watching.
위치가 완벽하며 무엇보다 친절한 직원분 덕분에 주차도 어려움 없이 잘하고 편안한 숙박을 할 수 있었습니다. 파르마에 대한 이미지가 너무 좋게 남아 다시 또 방문하고 싶습니다.
Die Lage ist top - besser geht es nicht. Der Wagen konnte sicher in einem nahen Innenhof geparkt werden. Die nette Dame vom Empfang hat uns begleitet, was sehr angenehm war weil die vielen Einbahnstrassen doch eine Herausforderung sein können. Wir hatten ohne Frühstück gebucht, es gibt diverse Cafes in der Nähe wo man seinen Cafe mit Croissant bekommen kann.
Alles war zu unserer vollsten Zufriedenheit
L’emplacement ne pourrait être mieux. Le personnel sympatiques aussi
Le check out durant un marathon de la ville. Impossible d’obtenir un taxi pour le transport à l’heure du check out. Cette information aurait du être partager au moment de confirmer l’heure requis pour quitter lors du check in (j’aurais changer mes plan, plutôt que de manquer mon train!!)
Palazzo Dalla Rosa Prati is an amazing property. It has a great location in the center. Our apartment was huge, clean, beautifully decorated and so comfortable. The staff was outstanding. We were running very late due to traffic issue and Aileen stayed late to help us with checking in and parking. We were exhausted so having someone there to assist made a huge difference. A++++ all around!
Nothing!
Everything.....
Nothing.....
Wonderful location, quiet and comfortable. Staff were lovely, very helpful. Air-conditioning was efficient and quiet. Big room with cooking facility.
Nothing really.
Delightful historic hotel, quietly located right next to the Baptistery and Duomo. Large beautifully decorated apartment. Very helpful attentive staff.
Nothing
Todo ! La ubicación es maravillosa ! Frente al duomo.. está ubicado en un palacio, increíble. Es grande espacioso perfecto La atención de la recepción, encantadores . Y el desayuno un 7, en un café cercano . Con carta libre, delicioso.
Nada todo perfecto. Quizás falta más jabón en el baño, pero da lo mismo compramos y Listo.
Tolles Hotel und super Lage. Alles Tipptopp!
Location cannot be beat...right next to the Baptistry and the Duomo.
Apartment we stayed had an AC that made random noises that woke us up at night even when turned off. Bedding and furnitures need upgrade. Perhaps the rooms in the main buildings are better, but the apartment we stayed were not suitable for two couples (four adults) to share, since there is only one small bathroom. (I think the apartment is best suitable for a family with young children)...
Reception was very helpful. Location is perfect. The apartment was lovely, comfortable and charming.
N/a
Emplacement, parking, chambre
Rien
Such a perfect hotel in an amazing setting. Staff are brilliant, location is amazing, beds are very comfortable and the rooms are spacious with great views.
.
parking
Het personeel was erg prettig en de kamer was erg schoon.
Location is excellent. The room was very comfortable. Staff was very helpful checking and providing a place to park. Would recommend when visiting Parma.
Nothing
Past reception, our room was off a picturesque patio and was decorated in a Parma provincial style, with antique prints and paintings. It immediately switched me into vacation mode. Stepping out of the hotel, you're looking out onto the main square with the beautiful Duomo and Baptistry (don't miss it!). Cafés and a bookshop on the same street. The neighbors where the hotel's parking lot is called the hotel to say we'd left our weird hybrid electric rental car on... very kind of them, as we had a flight the next day! And the staff were all very helpful and friendly--we'd stay there again for sure!
Fabulous location next to Duomo with easy access to many restaurants. The parking lot was just a short distance away. The staff were very pleasant, informative and accommodating. The room was beautifully and tastefully decorated while maintaining a sense of the past elegance of the palazzo. Room was clean, bed was comfortable, and water pressure was great. There was air conditioning and an elevator!
All good
Le personnel était très bien, mais la jeune fille ne comprenait pas pour le parking elle ne savait pas donc il a fallu attendre assez longtemps pour savoir qu’il y avait un parking à proximité. Nous avons été obligé de garé la voiture dans l’après-midi à plus de 900 m de l’hôtel, ensuite nous sommes revenus à l’hôtel à pied et là l’autre personne nous a dit qu’il y avait le parking à proximité, donc obligé d’aller rechercher la voiture, ça nous a fait presque 4 km avec les allers-retours, donc nous avons vite mangé et nous avons été nous coucher tellement on était fatigués. Donc Parme a été très vite visité. Tout ça, parce que la jeune fille n’était pas compétente
La tv qui n’a aucun streaming et date des années 20
War wie immer sehr schön
Emplacement idéal et chambre formidable !
Petit déjeuner à deux pas de l hôtel.
Property in a very central location next to the Cathedral and a beautiful building itself! The staff were immensely friendly and helpful and we were given a free upgrade which was amazing. We originally booked a room but were essentially given an entire apartment which was very exciting for us as a young couple. Properly felt very secure, towels and toiletries were provided. Would not hesitate to recommend and should we come back to Parma we will definitely stay again!
Nothing
Très très bien, la gentillesse, la position de l'hôtel, tout était top !
Locatie, en personeel was heel vriendelijk
Emplacement. Grande chambre bien équipée. Calme. Parking intérieur. Propre et literie parfaite.
Emplacement incroyable Place de la cathédrale Super appart
Rien
Posizione e struttura, in generale,un po’ troppo pesante ( per me) l’arredo antico ma che è consono al luogo della struttura
Parcheggio un po’ caro x una notte
Super Lage mitten im Zentrum. Wir sind als Familie zu sechst gereist und hatten ein Apartment mit sehr großzügigen Zimmern im schönen Ambiente, sehr sauber und mit sehr bequemen Betten. Besonders hervorheben möchte ich die Freundlichkeit und Professionalität des Hotelpersonals , jede Anfrage und Wunsch von mir wurde sofort beantwortet und erfüllt . Vielen Dank
Es gibt nichts .
Super emplacement. Très spacieux et fonctionnel . Personnel sympathique et disponible
Emplacement idéal Personnel très agréable et à l’écoute Parking à proximité
Clim un peu bruyante Accès à l’établissement pas évident la première fois !
L’emplacement sur la cathédrale Le calme La qualité du service La possibilité de garer son véhicule
C’est la deuxième fois que nous venons et tout est toujours très bien
Rien
L’appartement mis à notre disposition dans un bâtiment classée était moderne, propre, pratique et son emplacement parfait. Merci pour l’accueil chaleureux et la gentillesse du personnel.
De locatie en de kamer.
Ik vond het jammer dat we voor het ontbijt naar een nabijgelegen café moesten, waar het ontbijt niet heel uitgebreid was.
Emplacement exceptionnel Sourire du personnel sans interruption Appartement flambant neuf
Accès au parking difficile
L emplacement idéal
La literie inconfortable
Emplacement exceptionnel
La chambre était sympa mais pas celle à baldaquin présentée sur les photos
Fantastic location in town centre next to duomo. Large room, more like a suite. Dog friendly
Uitstekende locatie. Goed bed. Vriendelijke ontvangst.
De locatie was geweldig en het hotel ontzettend charmant en mooi. Echt geweldig! Een ruime suite, met keuken. Een prachtige entree, ontzettend vriendelijk personeel, het rook er heerlijk naar de geur van Comfort Zone en een AAA-locatie. Een absolute aanrader!
Heerlijk voor mij dat er een bad aanwezig was, maar jammer voor mijn man dat hij moest douchen onder een kleine douchekop in het bad… maar ik begrijp dat dit een uitdaging is om aan te passen in oude Italiaanse panden :-), dus niet heel erg!
Emplacement hyper central qui permet de revenir à l’hôtel pour se reposer ou autre.
Tout est de bon niveau
Location! It was amazing to be RIGHT next to the baptistery! It was also spacious and very comfortable for our family.
La localisation et style
Au top comme d'habitude ! C'est notre hôtel à chaque halte à Parme et franchement on adore même si selon les périodes c'est pas donné niveau prix !
Location really good, historical heart of Parma, and loved the town, very quiet without vehicles etc
don't know - perhaps having breakfast as available option
This is a charming, beautiful property with excellent staff that helped us through out our stay. Everything was well done and thoughtful. It was a joy to stay here.
Nothing.
I was a solo traveler so I was surprised that they “upgraded” me to a three bedroom apartment. It was a waste of space and actually a little creepy to be staying alone in the third floor of a poorly lit separate building. It would have been an interesting choice if I had been staying with someone or staying more than one night.
The apartment was quite outdated and not in a classic way
Good location
Parking was a bit difficult, but very close by!
Nice interior design, perfect location, nice staff
Geweldig plekje met een uitstekende prijs- kwaliteitverhouding. Kind- en hondvriendelijk met ruime kamers en relatief veel privacy, in hartje Parma
Location is excellent, the staff is very friendly and helpful, the building itself has a history to it and it was fantastic staying at the heart of Parma where everything is within walking distance. The apartment was modern and well-equipped. We visited during a heat wave, and it was great to have a well-working air-conditioning in all the bedrooms.
The pictures at booking showed multiple suits and apartments so it was somewhat misleading to get a flat we did not see at the booking. The induction stove was quite a nuisance to deal with.
Prachtig palazzo, centraal gelegen.
De locatie en het zeer grote logement-appartement.
Niets
Oui en raison notamment de l emplacement
Parking compliqué à proximité
Sehr nette und zuvorkommende Mitarbeiter. Exzellente Lage. Sehr bequemes kühles (!) Zimmer. Sehr schönes Haus. Alles bestens.
L’accueil chaleureux, l’espace et l’emplacement au cœur de la ville
Rien!
Parking un peu cher
Aardig personeel, prijs kwaliteit, locatie
Iets verouderd meubilair in de kamer maar dat geeft ook de charme dus daar kies je voor.
Helpful staff, great location
Kitchen wasn't great, no coffee machine (in Italy!), high price water in the fridge
Perfekte Lage, sehr zentral
Eigentlich alles bestens! Kapselkaffe und Bügeleisen hätten es einfach ausgezeichnet gemacht. Aber wir waren sehr zufrieden :)
The hotel was lovely, you couldn’t ask for a better location.
I like the architecture, functionality and location of the property.
The style and size of the apartment.
Location
THIS is the style that is my favorite in Italy! Old school elegance. Not uptight ridiculously expensive, but effortless grace in keeping an old building old, but up to date. The pictures give a very accurate representation. In an amazing location, the surreally empty immense square in front of the main Duomo. Some excellent restaurants nearby.
I dont have any complaints…some people might find the bathroom a little cramped, but its not extreme.
The location was amazing. Parking availability was great. Rooms were large and clean. Amenities were appreciated.
Nothing!
Lage war fantastisch
War alles gut 👌
Everything was wonderful. Perfect location, incredibly helpful staff, beautifully furnished.
Hotel molto bello situato in un palazzo storico nella piazza del duomo. Abbiamo ottenuto un upgrade e ci è stata data una suite veramente bella, spaziosa e confortevole. Abbiamo parcheggiato nel loro parcheggio privato a 24 euro al giorno. Staff molto disponibile. Peccato essere rimasti una sola notte.
A perfect hotel experience. The room was so beautiful it was just a joy to be in the room. The location was perfect next door to the Babtistry. The staff are perfect , kind, accommodating cheerful helpful.
Huge apartment with everything you need, centrally located, good air conditioning, Private parking nearby.
The bedrooms are fairly bright, even with the blinds closed. We all found the beds rather uncomfortable and didn't sleep well, but we couldn't pinpoint what the cause was.
Beautiful room, spacious, clean, strong water and WiFi and great location
None
Right beside the baptistery & cathedral, you cannot get any better than that! & since you’re checked in inside the historical town, that will allow you to bring your car & park in the area. Bonus, they allow us to park inside the courtyard of the hotel, so convenient! We went to the restaurant recommended by the hotel just right across it, & it’s excellent!
We had a wonderful stay at this hotel. The suite was immaculate, the location was absolutely perfect and Megan provided impeccable service and recommendations! We loved our stay and will return!
Einfach alles. Das Hotel ist ein pures positives Erlebnis von A bis Z direkt neben dem Dom. Absolut empfehlenswert.
nichts zu bemängeln
L'accueil, l'emplacement, le service
La chaleur
De ligging maar zeker ook de sfeer in het authentieke, antieke Palazzo. Stijlvol ingericht in een mix van tradities en design. Daarnaast ontzettend vriendelijke receptie die ook de ontheffing voor de ZTL voor je regelt Daarnaast kun je ontbijt regelen in vlakbij gelegen bar Cavour. Ook dat was prima!
Eigenlijk helemaal niets
Центр міста, все поруч
Подушки
Tudo mto bom, instalações e localização.
We stayed here for three nights in June, the location is perfect, opposite the Duomo and the Baptistry. The room was enormous and had a little kitchenette with a hob and basic cooking stuff if you should need it. The hotel is very quiet and there is excellent soundproofing from what little street noise there is. Breakfast is a little different, served in a room in a cafeteria reached from the courtyard of the hotel. In common with most Italian hotel breakfasts it’s basic but we were cheerfully served with eggs, toast, and even avacado on toast on request. There is a pleasant pavement bar/restaurant next door, and some excellent restaurants in the next street. Parma itself is a beautiful laid back city and this place makes you feel a real part of it.
The building is beautiful, the location is very good and Paula was lovely.
Nothing
Ottima posizione e parcheggio a 200metri
Purtroppo nell'appartamento da 6 persone c'è un solo bagno, questo per me è impensabile e terribile. Vuol dire organizzarsi perché chiaramente in 6 fare la doccia e prepararsi dopo una giornata in città diventa lunga.
La posizione è perfetta, a fianco del battistero, nel mezzo della città. La soluzione del parcheggio è perfetta, e vicinissima
Direi che tutto era in linea a quanto descritto quindi tutto bene
It's in the perfect location, couldn't be more central! It's a beautiful old building and great value. We loved it for a 2 night stop over!
The rooms are a little dated and the parking situation is a little tricky. Otherwise it was great.
A wonderfully well-run, well-appointed, tasteful hotel. Highly recommended
Todo sumamente agradable
De ligging midden in het centrum. Mooi en groot appartement.
Niets
A lovely hotel in a perfect location . Very clean & comfortable with wonderful helpful staff .
Nothing
The historic vibe of the room (we had a family suite for the 3 of us). The location in the center of the main historic landmarks. Many restaurants very near the hotel. While there was a busy/touristy vibe during the day, we had a room facing the inner courtyard and it was very quiet. The parking was in a nearby locked courtyard which was great. The staff was very friendly and super helpful.
The location is surrounded by one-way streets. Some are one way only during the day and Google maps didn't seem to know that. But we managed to get there in the end - so more of a Google Maps problem than a Hotel problem.
The location is exceptional. You can walk almost anywhere, including the station, which is what we did. The staff were extremely friendly and helpful and really went the extra mile.
Nos encantó la ubicación, la limpieza y la atención de todo el personal.
Faltaba potencia al aire acondicionado, hacía calor en estas fechas, pero nada grave.
Hotel histórico, na praça do Duomo de Parma
Fabulous position in the heart of Parma
The only thing we didn’t like was the arrangement in a local cafe for breakfast which was poor
Très bel appartement Accueil chaleureux Parking sécurisé à proximité Centre historique exceptionnel et magnifique Commerces ,restaurants ,bars à proximité .
Rien de négatif;
Hervorzuheben ist die Lage des Hotels direkt neben dem Baptisterium und Dom mitten in der Altstadt. In der direkten Umgebung eine große Auswahl an Cafés zum Frühstück und Restaurants und Bars. Wichtig, da das Hotel kein Frühstück anbietet. Unser Zimmer war groß, Fenster zum Innenhof, auch im Bad. Ein kleine Küchenzeile ist vorhanden. Das Bett war etwas hart. Die Sauberkeit des Zimmers war makellos, die Atmosphäre wohnlich. Die Zimmer sind leicht mit dem Aufzug zu erreichen. Für die Zufahrt in die verkehrsberuhigte Zone gibt das Hotel eine gut verständliche Beschreibung. Der abgeschlossene Parkplatz liegt etwa 50 m entfernt. Die Straßenverhältnisse sind etwas beengt, aber möglich zu befahren. Check-in und -out waren einfach und schnell. Bei der Ankunft wurde uns beim Gepäck geholfen und alles gut erklärt. Preis-Leistung sind in Ordnung. Wir waren 3 Nächte dort, dafür bestens geeignet und wäre wieder unsere Wahl.
Beim Check-out erfolgte keine Hilfe beim Gepäck mehr.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.55/10Some guests mentioned noise issues from outside, indicating potential concerns about overall cleanliness and sound insulation.
Service
10/10Guest reviews often highlighted the friendliness and helpfulness of the staff, contributing to a positive experience.
Location
10/10The hotel is centrally located, making it easy for guests to explore the city, which was a frequent positive note in reviews.
Room Quality
9.52/10Rooms were described as spacious and well-maintained, although a few guests noted some improvements could be made.
Amenities
9.06/10Amenities were generally well-received, though some mentions of a need for additional facilities were noted.
Value for Money
9.51/10Guests felt they received good value for the quality of their stay, with some special deals enhancing this perception.
Food and Beverage
9.04/10While dining experiences weren't heavily detailed, the overall satisfaction with the local food culture contributed positively.
Overall Experience
9.5/10A positive overall experience was reported, with many guests expressing a desire to return due to their enjoyment.