Cloître de la Collégiale
Cloître de la Collégiale, Sentier du Donjon, 2002 Neuchâtel, Switzerland- Attraction
- Wheelchair Accessible
English
Hotels in Neuchâtel
80% match
80% match
78% match
Similar hotels nearby
Compare nearby stays with similar location, guest experience, amenities, and class.
80% matchHôtel Alpes & Lac
Neuchâtel, CH
3-star8.4/10 guest score2,372 reviews
0.83 km (0.52 mi) away
LocationGuest Experience
80% matchTouring au Lac
Neuchâtel, CH
3-star8/10 guest score1,401 reviews
0.55 km (0.34 mi) away
LocationGuest Experience
78% matchHôtel Des Arts
Neuchâtel, CH
3-star8.4/10 guest score2,108 reviews
0.82 km (0.51 mi) away
LocationGuest Experience
About this hotel
Unique Location
Situated in the heart of Neuchâtel, Hôtel de l’Ecluse is a mere 300 meters from the picturesque Lake Neuchâtel, offering a tranquil setting for your stay.
Charming Rooms
Each room at Hôtel de l’Ecluse is a bespoke experience, featuring distinctive decor ranging from romantic to smart to colorful. Enjoy modern amenities like flat-screen cable TV, a minibar, and some rooms even boast a kitchenette upon request.
Convenient Amenities
Benefit from complimentary WiFi, onsite parking with direct access, and easy access to public transportation. Indulge in a delicious breakfast in the new breakfast room or under the shade of a fig tree in the patio.
Ready to experience the charm and convenience of Hôtel de l’Ecluse? Book your stay now!
Nearby Attractions
Château de Neuchâtel
Château de Neuchâtel, Rue de la Collégiale, 2002 Neuchâtel, Switzerland- Historic
- Civil
- Tourist Site
- Attraction
- Castle
- Limited
Guillaume Farel
Guillaume Farel, Rue de la Collégiale, 2002 Neuchâtel, Switzerland- Memorial
Important Information
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Safety deposit box
Bar
Fax/photocopying
Golf course
Ironing service
Dry cleaning
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Parking garage
Shuttle service (additional charge)
Electric vehicle charging station
Public transport tickets
Outdoor furniture
Pet bowls
Pet basket
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Smoke alarms
Key access
Face masks for guests available
Security alarm
Room Types
Triple Room
Up to 3 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
These rooms are equipped with a flat screen TV, air conditionner, a telephone, a mini-bar and free WiFi.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
Room details
32 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofa
Quadruple Room
Up to 4 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This quadruple room is equipped with a flat screen TV, air conditionner, telephone, mini-bar and free Wi-Fi.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsSofaHardwood or parquet floorsElectric kettle
Double Room
Up to 1 guests18 sqmQueen bed (151-180 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room's kitchenette, which has a stovetop and a refrigerator, is available for cooking and storing food. The double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.
Sleeps
Up to 1 guests
1 adults
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
Garden View
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerKitchenetteMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsDining areaElectric kettle
Suite
Up to 2 guests32 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This suite features a tea/coffee maker, air conditionner, mini-bar and flat-screen TV.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
32 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneHair dryerDeskSeating AreaToiletPrivate bathroomHeatingSatellite channelsHardwood or parquet floorsElectric kettleWardrobe or closetCoffee machine
Classic Double Room Single Use, 1 Queen Bed
Up to 1 guestsQueen Bed (150-160 cm wide)
1 Queen Bed
Individually decorated room
Internet - Free WiFi
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchen with refrigerator, stovetop, cookware/dishware, and electric kettle
Sleep - Premium bedding
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Desk, phone, and iron/ironing board (on request)
Comfort - Daily housekeeping and heating
Need to Know - No cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Queen Bed (150-160 cm wide)
In-room amenities
MinibarShowerSafety deposit boxTelephoneHair dryerMini-fridgeRefrigeratorDeskPrivate bathroomHeatingSatellite channelsKitchenElectric kettleWardrobe or closetStovetopRoom service (limited hours)
Double Room
Up to 2 guests20 sqmQueen bed (151-180 cm wide)
These rooms are equipped with a flat screen TV, a telephone, a mini-bar and free WiFi. Some rooms have a small kitchenette which can be used on request.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
20 sqm
In-room amenities
Coffee/tea makerMinibarShowerTVTelephoneAir conditioningHair dryerKitchenetteMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomHeatingSatellite channels
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,191 total)
Provider-sourced guest reviews.
9/10
Reviewed Sep 16, 2026Pas de Clim
4/10
Reviewed Sep 13, 2026Nulla
Camera pagata non male senza aria condizionata o ventilatore sotto lo sguardo dei passanti.
9/10
Reviewed Sep 13, 2026Sehr gute Lage Wirkt sehr gepflegt und privat architektonisch gelungen
9/10
Reviewed Sep 12, 2026מיקים נוח, שירות אדיב, נקי.
9/10
Reviewed Sep 9, 2026I stayed at this hotel for four nights and had a very pleasant experience. The room was clean, bright, and filled with natural light. It had everything I needed, including a small kitchenette, which was very convenient. There’s also a supermarket very close to the hotel. The staff were polite, warm, and welcoming throughout my stay. I enjoyed my time here so much that I’m even considering coming back for a future vacation.
10/10
Reviewed Sep 9, 2026L'emplacement est parfait pour visiter la ville et se rendre facilement à la gare. Le personnel est charmant et à l'écoute. La chambre impeccable et confortable.
rien
9/10
Reviewed Sep 9, 2026facilities and staff
location was great, just a bit outside of the center, past a busy road.
8/10
Reviewed Sep 8, 2026Accueil, literie, propreté
Insonorisation peu efficace.
10/10
Reviewed Sep 8, 2026Chambre spacieuse , très très propre , sdb neuve , kitchenette superbe , climatisation bien appréciée par ces chaleurs même en septembre, calme , literie impeccable , draps immaculés et décoration très épurée . Je reviendrais.
10/10
Reviewed Sep 7, 2026eveything
9/10
Reviewed Sep 7, 2026L'Hotel si trova in una posizione strategica, a pochissimi passi dal centro e dalla fermata dell'autobus che porta ovunque a Neuchatel. La stanza è dotata di ogni comfort e le ragazze sono gentilissime. Anche la colazione è ottima! Consigliato!
5/10
Reviewed Aug 31, 2026Zentral gelegen
Es war nicht möglich die Fenster zu öffnen, da das Zimmer direkt an der Hauptstraße lag
9/10
Reviewed Aug 26, 2026Really helpful, friendly staff. Good location. Really comfortable bed and quietest air conditioning ever which was perfect. Lovely relaxing surroundings on the terrace.
Not so keen on having to pay for coffee in the room as am used to this being included in room rate. Also not sure I'd be keen as a single traveller walking to the hotel late at night.
9/10
Reviewed Aug 21, 2026- Lage in unmittelbarer Nähe zur Altstadt - E-Bikes konnten unkompliziert eingestellt und aufgeladen werden - gutes Frühstück mit Blick auf schönen Innenhof - ruhig, obwohl direkt an Strasse - sehr hilfsbereites, freundliches Personal
9/10
Reviewed Aug 20, 2026Die Ausstattung hat uns sehr gefallen und den kleinen Hof.
8/10
Reviewed Aug 19, 2026Ein gemütliches Hôtel
3/10
Reviewed Aug 18, 2026La situation de l'hôtel, proximité du centre ville.
Bien que nous ayons réservé une chambre avec climatisation comme indiqué sur le site de Booking, celle-ci n'en avait pas. Apparemment, seules quelques chambres en ont mais elles étaient toutes bookées. Situation très inconfortable durant la période de canicule. La direction est au courant mais ne veut pas retirer l'information de climatisation sur le site car cela leur ferait perdre des clients. De plus, la salle de bains est minuscule ainsi que la cabine de douche. Une des 2 fenêtres était cassée, une table haute avec une seule chaise ... pas de coffre fort... très cher payé pour une chambre soit disant climatisée. Cet hôtel ne mérite pas ses trois étoiles.
9/10
Reviewed Aug 17, 2026L'accueil a été chaleureux et des plus précis; la chambre était absolument impeccable et le mini-bar était achalandé. Le système clé chambre/passe de nuit est excellent et permet une grande liberté. Le petit déjeûner (en option) était moderne et excellent.
Rien
8/10
Reviewed Aug 17, 2026Le calme, le confort, la literie.
Dommage que les 2 capsules de café soient payantes.
8/10
Reviewed Aug 14, 2026Centrale ligging t.o.v. centrum en meer. Groot comfortabel bed. Handige kitchenette met 2 pits kookplaat en koelkast. Zeer vriendelijk en behulpzaam personeel.
Kleine badkamer, eenvoudig continentaal ontbijt. Gebruik van koffieapparaat op kamer is niet gratis.
9/10
Reviewed Aug 10, 2026Gute Lage - fußläufig vom Zentrum - und sehr freundliches Personal. Das Frühstück war vielseitig, für jeden etwas dabei.
Vorzugsweise Zimmer zur Rückseite, da auf der Vorderseite eine vielbefahrene Straße.
9/10
Reviewed Aug 10, 2026Accueil et gentillesse de nous donner une chambre avec climatisation sans l’avoir demandé. Tranquillité du coin. Chambre parfaite en terme de taille.
La capsule du café devait avoir subi la canicule…. Mais c’est vraiment un détail.
9/10
Reviewed Aug 9, 2026Bien situé dans le coeur de la ville
9/10
Reviewed Aug 6, 2026Ein tolles Hotel in perfekter Lage – die Altstadt ist bequem zu Fuß erreichbar. Parkmöglichkeiten gibt es direkt im Haus oder in einem nahegelegenen Parkhaus. Das Hotel war sehr sauber und das Personal ausgesprochen freundlich. Unser Zimmer fühlte sich fast wie eine kleine Wohnung an. Die Betten waren sehr bequem und für unser Kind gab es ein richtiges Schlafsofa mit einer guten Matratze. Besonders geschätzt haben wir den Kühlschrank, den Wasserkocher und die Kaffeemaschine im Zimmer. Wir kommen gerne wieder!
10/10
Reviewed Aug 3, 2026Personnel accueillant, emplacement à quelques minutes d’un quartier historique. Calme en pleine ville.
8/10
Reviewed Aug 3, 2026Gute Lage für diverse Aktivitäten in der Stadt. Freundliches und Zuvorkommendes Personal, und gutes Frühstück.
Leider hatte unser Zimmer keine Klimaanlage.
8/10
Reviewed Aug 2, 2026L'emplacement, la taille de l'hébergement, la propreté et l'accueil
Lors de la réservation une climatisation était indiquée dans la chambre, mais finalement seules certaines chambres en sont dotées. Cela aurait dû être mentionné lors de la réservation.
10/10
Reviewed Jul 24, 2026Le personnel très accueillant
10/10
Reviewed Jul 23, 2026La chambre était très spacieuse, bien équipée (coin bureau, canapé et table basse, machine à café, bouilloire), climatisée (un vrai plus en période de canicule!) et très propre.
9/10
Reviewed Jul 23, 2026Lage suoer Sehr sauber Schönes Dachzimmer, klimatisiert
Im Badezimmer/Zimmer fehlen Haken um Kleider/Tücher aufzuhängen
10/10
Reviewed Jul 22, 2026Lage, Ausstattung, Personal
Zuglärm in der Nacht bei offenem Fenster
8/10
Reviewed Jul 20, 2026Das Frühstück war klein aber fein; es hatte alles Wichtige dabei und das Brot war richtig frisch und gut. Der Innenhof ist wie eine kleine Oase zum entspannen, sehr schön eingerichtet. Die Lage des Hotels ist super um die Altstadt von Neuenburg bequem zu Fuss zu erkunden. Auch ist das Personal sehr freundlich und aufmerksam. Wir würden sofort wieder hier übernachten.
9/10
Reviewed Jul 19, 2026Quiet, clean, convenient. Good place to walk around the hotel. A kitchen in the room is the best point to choose this hotel.
My laptop cannot log-in to access WiFi of the hotel. It is useful if I can access WiFi without log-in the network.
8/10
Reviewed Jul 19, 2026Nettes Personal, gute Lage
7/10
Reviewed Jul 19, 2026Ontbijt mag wat uitgebreider.
8/10
Reviewed Jul 15, 2026Geen parking, openbare parkeergelegenheden zijn duur.
9/10
Reviewed Jul 15, 2026Alles was man benötigt im Zimmer, das Bett ist grosszügig und bequem und das Zimmer ebenfalls.
Schade, dass die Zimmer so grau und unpersönlich sind und nicht zum Look des Hotels von aussen passen.
4/10
Reviewed Jul 14, 2026Very poor variety. No omlelts
Lack of air conditioning-(which was Promised written in the order) The size of the room. No full size mirror. Poorly equipped uncomfortable chairs. Noisy facing the train
9/10
Reviewed Jul 13, 2026Nous avons apprécié l'amabilité du personnel, la chambre spacieuse pour 2 adultes avec un enfant et le petit déjeuner complet. La proximité du centre.
10/10
Reviewed Jul 12, 2026Zentrumsnähe
--
9/10
Reviewed Jul 9, 2026la chambre est spacieuse climatisée et propre
9/10
Reviewed Jul 8, 2026Le confort, la propreté et le calme de l’hôtel
L’absence de parking
8/10
Reviewed Jun 28, 2026Geen parkeergarage aanwezig.
9/10
Reviewed Jun 28, 2026L'emplacement proche de la zone piétonne et des restos
-
10/10
Reviewed Jun 28, 2026Le calme, la climatisation était un vrai plus en cette période de canicule, la literie haute gammes plus que parfaite
Le parking un peu chère en supplément même si il est à côté Le petit dej un peu simple
8/10
Reviewed Jun 27, 2026Très bon équipement en chambre et le calme
Malheureusement pas de climatisation il faisait donc très très chaud dans la chambre
8/10
Reviewed Jun 21, 2026Il faut absolument rajouter des voilages aux fenêtres du rez de chaussée pour éviter que les gens sur la terrasse voient dans la chambre!
10/10
Reviewed Jun 20, 2026Le confort de literie , la climatisation , la cour intérieure très jolie , l’accueil extra ! La proximité du parking souterrain et l’accès aux restaurants
8/10
Reviewed Jun 19, 2026Do quarto e do seu conforto da cama. Noite muito tranquila.
Pequeno almoço bastante fraco. Esperava algo mais continental. Senti falta de uns ovos mexidos e mais variedade de fruta.
8/10
Reviewed Jun 17, 2026Chambre petite mais confortable, Bien placé pour visiter la ville. Réduction pour parking public non loin. Système de clé pour rentrer dans l'hôtel tard très pratique.
Douche peu pratique. Escalier pour accéder à la réception, il faut appeler pour avoir accès à l’ascenseur.
8/10
Reviewed Jun 15, 2026Localisation centrale Chambre rénovée Calme
Salle de bain minuscule, dont la douche Dureté du matelas Détails: plafond SDB abimé (éclats peinture) et interrupteurs électriques noirs de saleté
10/10
Reviewed Jun 14, 2026L’accueil
10/10
Reviewed Jun 14, 2026La gentillesse, le service, l'autonomie, l'emplacement, et cette magnifique chambre
8/10
Reviewed Jun 13, 2026Bien situé dans la ville, proche de petites rues commerçantes et restaurants
Fauteuil dans la chambre pas très confortable et manque de crochets dans la salle de bain
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Clean rooms
- •Great location
- •Comfortable beds
- •Spacious room
Areas to consider
- •Limited breakfast variety
- •Parking fees
- •Noise from street
- •Minor cleanliness issues
Cleanliness
8.13/10Most reviews mention that rooms are clean, though there are a couple of cleanliness issues reported.
Service
9.1/10Multiple comments highlight friendly and helpful staff.
Location
9.14/10The location is frequently praised as convenient and central.
Room Quality
8.09/10Rooms are described as spacious and comfortable but concerns over amenities exist.
Amenities
7.62/10Some reviews indicate limited amenities, such as a lack of adequate breakfast options.
Value for Money
8.08/10Guests express that prices can be high compared to services offered.
Food and Beverage
7.63/10Breakfast options are viewed as lacking variety and frugality suggested.
Overall Experience
8.6/10Overall a positive stay with willingness to return indicated by many guests.