Dama de Elche
Dama de Elche, Parc d'Elx, 03501 Benidorm, Spain- Sculpture
Compare nearby stays with similar location, guest experience, amenities, and class.
Prime Location near Beaches
Hotel Santa Faz boasts a prime location just steps away from Benidorm’s famous Levante and Poniente Beaches, offering guests the perfect seaside getaway.
Comfortable Rooms with Modern Amenities
Each air-conditioned room at Hotel Santa Faz features a private balcony, satellite TV, work desk, and free WiFi, ensuring a comfortable and convenient stay for all guests.
Convenient Services and Facilities
Guests can take advantage of services such as bicycle and car rental, tourist information, and ticket reservations at the 24-hour reception. Additionally, the hotel offers an express check-in and check-out service for added convenience.
Experience the best of Benidorm at Hotel Santa Faz - book your stay now for a memorable beachside retreat!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
4 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
10 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
La ubicación
Que teníamos desayuno reservado y cuando bajamos al comedor tocó esperar por qué estaba lleno, eso es entendible. Pero cuando se libro una mesa no había nadie para cambiar la mantelería, estaba sucio del comensal anterior. Y no pudimos comer, tuvimos que ir a desayunar fuera. Evidentemente no íbamos a comer en una mesa sucia.
Emplacement
La chambre
Everything
Nothing
La ubicación y el personal estupendo
Lo cercano de la playa y lugares de ambiente
La atención y su ubicación
La falta de insonorizadas las habitaciones
Really great location.staff extremely helpful and friendly couldn't fault it!
A bit noisy at night but that's because its right in the heart of the old town!
Location would have been ideal.
The room was a single bed with no alternative to upgrade. Very small and pokey. Aircon was not great which made it unpleasant! No guests allowed between 10pm-10am which as a single traveller should not be restricted Not the greatest place. I checked in and out within an hour or arriving and paid alternative accommodation
- Blizina svega, lokacija - Higijena sobe i restorana - Dobar doručak - Vrijedno osoblje - Klima - Bašta ispred za pušače - Kupatilo
- Kreveti montažni - Jednolična ponuda za doručak - Francuski balkon - Jedan tečni sapun za sve (sapun, šampon, tuš gel) - Nedostaje fen
La ubicación
Todo bien
Good location.
Please think about rehoming the turtles in your reception area. They are in a small tank that is not heated and they have limited room. Turtles are aquatic animals that need heat lamps and space to swim! The tank was also not clean - please can this be rectified. The walls are also paper thin so you can hear every foot step, every door shut, every person talking too which made for an unsettling night. Our A/C was also dripping all over the floor, we did let reception know and were told maintenance would come in but they never did. We had to put towels down to mop up the wet.
No desayune
Todo bien
La ubicación era lo mejor del hotel en general todo genial 😊
Lokacija hotela je odlicna. Ljubazni domacini. Odrzavanje higijene sobe i zamena peskira je svakodnevna. Dorucak i vecera su dobri.
Soba nije imala mali frizider. Velika buka nocu, koja je dolazila sa ulice i obliznjih lokala.
la ubicación es muy buena, y el personal, te atiende muy bien
Buena ubicación, personal muy atento.
La ubicación inmejorable, tuvimos que aparcar el coche lejos pero no lo movimos en 5 días, ya que las dos playas estaban a 3 minutos andando y los comercios y demás alrededor. El desayuno y la cena también de 10 , poca variedad pero todo lo que había estaba riquísimo. Enhorabuena al cocinero.
El baño demasiado pequeño y las almohadas no del todo cómodas pero sin más.
La ubicación
La habitación
Great location in the old town, exceptional helpful staff, comfortable beds. Great selection at breakfast. 2-3mins walk to the mirador (viewing point overlooking the beach). Lots of shops, bars and restaurants close by.
Couldn't get Air con working on arrival and the room was sweltering. Receptionist was very quick to get it going for us. Bathroom door was awkward, only half opens then gets wedged, need to navigate around it to get to toilet and shower. Probably because it's water damaged at the bottom. Some of the cooked breakfast items could be a bit warmer. General decor needs updating
Buena ubicación y cerca de Playas
Didn't like the cooked breakfast had jam and toast good coffee and fresh orange
The cooked breakfast
Relación calidad precio. Cercanía a las plazas, desayunos.
El trato del personal
La insonorización de las habitaciones
La ubicacion y el personal
La television era de 10 pulgadas y solo iba la radio,el desyuno pobre para el precio que te cobran por noche,la habitacion antigua,la ducha no tenia presion,si plnias el aire y el secador se apagaba la luz...No repetiria
La habitación genial, y el personal muy amables y atentos.
Estuve genial
Personas, comida, i ubicación de hotel..
La buena atencion del personal y la excelente ubicación para todo 😊
En la habitación poco espacio
Personale gentile e disponibile, camere pulite e sistemate tutti i giorni , e posto strategico ! Top
El desayuno y la cena estaban muy bien, comida sencilla pero bien elaborada. La atención de todos los recepcionistas fue estupenda.
No tengo ninguna queja. Si acaso poner ganchos en el baño para dejar las toallas.
Lo cerca que esta, todo céntrico
El aire acondicionado no enfría bien
Ljubazno osoblje.Let bio naveče.Cuvali nam prtljagu nekoj prostoriji do polaska.Dorucak dobar,ali svaki dan isti pa dosadi.Vecera uz doplatu-dobra.Za kategoriju hotela -odlican.
Aparat za kafu se kvari ali su rešili problem Automaz za sokove su stavili da ne rad,ali jedna gošća Spankinja našla vodu sa automata.Posle skinulu natpis da ne radi.Znalo da ponestane escajg i nekih jela ali su to brzo rešavali.
la ubicación estuvo bien muy cerca a la playa
el suelo del baño estaba sucio con muchos pelos no habían limpiado bien y no pusieron papel higiénico
Excellent location in the Old Town. A few mins walk to the beach, bars, restaurants. Especially good if you are gay and going to the Old Town bars as it is in the middle of the strip. Big room. Lots of space. Outdoor area and a balcony. Bathroom was excellent. Staff were friendly. Great air con
Only real issue was that in my room, the shower gel wasnt really accessible when taking a shower.
Kedves személyzet segítőkész isteni reggeli és vacsora tisztaság kényelem jót lehetett piheni, klímatizalt szobák minden nap takarítás mindenhez közel. Tengerpart 5 percre van nagyon jól éreztük magunkat jövőre is ugyan eszt választanám. Köszönünk mindent jó élményekkel jöttünk haza.
Nem volt ojan.
Todo genial, muy centrico y personal muy atento.
Me pareció todo bien
No sabía q tambien se daban cena
El hotel está muy buen situado y el personal muy amable.
Regular
El trato es muy bueno, los trabajadores son muy simpáticos y estan muy pendientes.
La limpieza del baño podría haber estado mejor olía un poco fuerte
The location is great
Nice hotel and staff but bit dated although rooms were clean , The wall are paper thin you can hear everything going on in nxt room .
El personal en general.,un diez para ellos.
La iluminación,de la habitación muy escasa.
La ubicacion
Breakfast was good but could be a little bit hotter
Not very hot
El lugar su ubicación y el personal muy amables
Que solicite 2 camas individuales y pues me dieron una sola cama se pudo solucionar peor hubo falta de comunicación
Everything 🤩
Street Noises
Four
Seulement l’emplacement à proximité de tout
La restauration aucun choix, le buffet presque vide Pour le petit déjeuner toujours des pannes d’appareils, Une personne qui fait la réception fait aussi le service de la restauration ce n’est pas top Conseil ne prenez pas de demi pension
The location was very good
The hot breakfast was always cold but there is a microwave to use but eggs etc not always the best to reheat
L'accoglienza la disponibilità del personale
The whole experience was disappointing due to the air con not working. The first night we arrived I couldn’t get the air con to cool the room. I thought I wasn’t using the remote control right. So the second evening the receptionist came to the room and showed me how to use the remote. I was actually doing it right. The temperature in the room was 35 degrees all night. In the morning I told reception, but it was Saturday and the technician wasn’t working. On Monday and Tuesday the technician came to look at the air con and said it was ok. It wasn’t until I took a receptionist up to the room at 12.45 pm and he saw the temperature was 36 degrees that I was believed that it wasn’t working. I asked to be moved to another room but was told they were fully booked. I was told a new air con system was going to be installed. At no point did the Manager come to see me about the situation. I was given a 2 euro bottle of water to compensate. The day of checkout we went for breakfast and then we were going to have a shower and pack, as we’d got till 12 o’clock. When we got back to the room the engineers were waiting to install the new unit. I asked them to give us some time to shower and pack. So the last day was rushed. Besides the problem with the air con the breakfast was always cold, fried eggs and beans aren’t nice cold. The good things about the hotel was that the housekeeping was very good. The room was large. The receptionists were all very friendly. No noise from other rooms. If you get room 407 you will know that the air con is brand new.
El trato del personal fue excelente
Just back from Hotel La Santa Faz, we stayed for 9 nights and were on the Forth floor so no noise from the street below in fact it was very quiet in the hotel the whole time we stayed there . The rooms were basic but very clean with fresh towels everyday , we were half board and the Breakfast was ok although sometimes not very hot, the evening meal was also ok and we never went hungry . The staff were very welcoming and always helpful especially Carlos, Rafa and Elias , on the whole a nice clean hotel close to the beach , bars and restaurants. We will be returning
Friendly staff
Nothing
Staff, breakfast, cleanliness,.....
La Paz
Marcharme
Muy mala experiencia, no han colaborado con una simple equivocacion en la fecha de entrada aunque quieria pagar la diferencia para el cambio
It had all nice and cozy
I liked everything about the property.
Good location in the Old Town. 5 minute walk to Levante Beach. Rooms small but clean, adequate for a short break. Definitely not suitable for a week or two stay. Very, very thin walls which made sleeping very difficult. Every movement/ conversation could be heard from other people. Street noise was also a problem as doors did not shut properly! And there are quite a few late night spots in the area! Breakfast was good. Didn't spend anymore time than necessary in the hotel other than to (try) to sleep, have breakfast and to shower. Would not return tbh!!
La ubicación
Q no tenía ningún armario cajonero, o baldas para dejar ropa
La comodidad, la limpieza y la habitación.
El hotel no tiene la culpa. Los energúmenos que nos dieron la noche.
Situación
Problemas por la noche en pasillo Ruidos voces y recepción no hace nada No se pudo dormir
Proximité de tous les commerces et toutes les comodités pour les restaurants.
Il manquait d'équipement dans les chambres (sèche cheveux, mini bar)
La vicinanza a tutto
De ligging.
Gehorig, maar dat is bijna in elk hotel in Spanje
Shower was efficient. Room was clean
Lift wasn't working during our stay and room was 3 flights up. One of our parry has back issues and one is over 70 years old. Not ideal...
La cercanía con la playa y el centro
La limpieza se ha e un día si y otro no. Te hacen la habitación contigo dentro y no levantan las sábanas solo las suben hacia arriba. Llevábamos desayuno y cena , la cual era excasa pues ponían lo justo. Mejor no dar este servicio.
Excelente ubicación, limpieza, buffet libre de desayuno y cena muy bueno. Personal muy atento en todo momento. Gracias Carlos, Elías y cocinero.
Estás increíblemente limpio, céntrico, el personal es super amable, de esos sitios que mantienen la esencia de la España de los 90. Para volver!
Cumple con todas las expectativas calidad/precio
Väldigt centralt i Gamla stan. Underbar och hjälpsam personal.
Frukosten var inget att hänga i julgranen
La ubicacion
El mantenimiento
La posizione centrale, vicinissima sia al centro che alle spiagge, e poi bisogna fare un plauso al personale per la cortesia sempre dimostrata anche tangibilmente offrendoci due bottiglie di vino e prestandoci anche l'ombrellone per la spiaggia. La colazione, anche se di qualità discreta, potrebbe essere migliorabile. Anche la cena non era male anche se un pò monotona. Per ultimo vorrei sottolineare il rapporto qualità-prezzo veramente insuperabile con riferimento a strutture della medesima categoria.
La camera era minimale, forse qualche altro suppellettile non sarebbe stato male e poi era rumorosa nel senso che l'isolamento delle pareti era veramente insufficiente.
La ubicación
Falta reformar
The location was great very central to everything
It was very noisy as I was first floor facing street
Very clean, staff were helpful and pleasant.
Nothing
Comfy beds , helpful staff , hot shower , regular maid service . Food Ok Great location
Only issue was very thin partition walls . Could even hear someone scrolling on their phone in the next room . Noisy guests banging on door during night but this is not the fault of the hotel
La ubicación,en pleno centro
Hotel necesita reforma
I loved how central it was and the room was very clean shower was awesome
The noise of the buffet in the morning but that might have depended on the room we were in
La ubicación
Camas muy muy muy poca luz en el baño
The staff were very friendly, excellent customer service from the moment we arrived, carrying our cases up the stairs and seeing if we knew the area. The 2 rooms we had were spotlessly clean.
Our initial room had a shower that was so small, I couldn't get in it, so we had to change rooms for a walk in shower. Our initial room had a fabulously big balcony with the sun in the afternoon. Our new room had a tiny balcony on the colder side of the hotel. The contentental breakfast was ok, but the English left a lot to be desired.
Everything
Nothing
Very convenient position, basic, but clean hotel, with lovely staff.
The balcony doors did not close properly and were not good at eliminating noise.
La ubicación, estaba cerca de todo
La verdad es q no puedo decir nada q no me gustase,
Fantastic location right in the old town. Really friendly and helpful staff. I had breakfast and dinner included and it was great. It's good value for money.
The area is noisy at night and the walls are thin too, so noise penetrates from room to room. Take ear plugs.
Have stayed here several times because it is such a great location. This time was better than ever, a huge room, great walk in shower, all the staff very friendly and the food that we had was good quality and nice and hot.
Price including breakfast is good
No fridge or free safe in room. Rooms very dated
La situación y el personal
Mejorar algunos detalles
La ubicación perfecta y la cama super grande 🙂
estaba limpio y tenía terraza
no tenía nevera y solo un jabón q no hacía espuma a saber si estaba muy mezclado con agua o algo
Kicsi de felszerelt szoba. Finom reggeli és vacsora, nagyon jó elhelyezkedés. Pár éjszakàra tökéletes választás volt.
Nem volt ilyen.
La amabilidad del personal, la ubicación
Se oía bastante el ruido de las habitaciones cercanas
The staff were exceptional, very pleasant and helpful. Listened well to our issue with the noise from other guests. Breakfast was great, nice choice and fresh.
The room was 502, the only room with a key, this room seemed to be like an additional pair room. The beds were very uncomfortable, a small double pushed up to the wall and a single with a very lumpy mattress. No where to place a drink or phone whilst in bed. The lighting was dreadful we had two small lamps on the wall, no other lighting in the main room. The tiniest TV I've ever seen in a hotel, it was the size of a large tablet! No amenities in the room, such a hairdryer, and fridge, tea and coffee would be nice but not essential for a short stay. Cleaning was not up to scratch, lots of hairs on the floor in and around the bathroom. The shower unit was extremely small, cube style which you needed to wedge yourself in and out. You could hear everything from the room and bathroom next door. The terrace area is lovely, but wasn't clean, it was very grumpy. We felt this room was possibly used for staff and not paying guests, as initially our room was on the 2nd floor according to the email I received. The hotel from our experience needs an update, it is very reasonable but improvements could be made to bring it up.
La ubicación es perfecta! El personal muy atento. Carlos el sr de recepción 10/10
Las instalaciones un poco deterioradas, grifos oxidados, no había agua para ducharte durante 2 horas (estaban arreglando una tubería), el jabón del baño (mejor llevarse el suyo personal), se escucha todoooo lo que pasa fuera de la habitación.
El trato del equipo fue extraordinario, y nos sentimos como en familia. Tanto el Ceo, como Carlos y Rafa en recepción y el chef, son extremadamente amables y serviciales. Aunque es un hotel antiguo y se está renovando, aún carece de cierto mobiliario. Pero la estancia no ha podido ser más grata. La ubicación es privilegiada, a un paso de ambas playas, y el personal de limpieza muy eficiente. Desayuno y cena son bufet , el cual no es el del Meliá, pero todo está bueno y es suficiente. Animo a la gente a que lo pruebe en sus vacaciones o viajes.
Únicamente los muebles escasos y decoración de la habitación, pero para dormir suficiente, y la mejor oferta en relación calidad/precio.
The property was in the middle of everything you wanted to do
I’m lazy so missed the breakfast but that’s my fault
La ubicación excelente y el personal muy amable y atento
Creo que todo estaba muy bien, pero deberían tener más variedad en el menú
El trato del personal y la ubicación del hotel
La ducha
Excelente Estancia
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.89/10Several reviews noted poor maintenance and issues with cleanliness.
Service
8.86/10Staff received positive feedback for their helpfulness and friendliness.
Location
9.4/10Location received consistent praise for being excellent.
Room Quality
6.35/10Rooms described as tired, with complaints about noise and furniture condition.
Amenities
7.88/10Missing amenities like kettles and some issues with air conditioning noted.
Value for Money
7.84/10Value perceived as acceptable but some reviews questioned quality.
Food and Beverage
8.39/10Food quality received some praise, though breakfast quality mentioned as poor.
Overall Experience
8.36/10Overall experience mixed, but some enjoyed their stay despite issues.