Kingfisher Pacific Resort & Spa

Enjoyed the hydropath

Pillows were uncomfortable.

Very Calming

The walls were very thin, you could definitely hear people talking in the next room.

Our 3rd trip to Kingfisher Inn from Alberta. Always a great experience but noticed the prices are getting up there.

Nothing

Oceanside location, pool and spa

Lack of aircon in the studio. The fans were quite noisy.

地理位置确实不错

作为一个度假村，连免费的瓶装水也没有，吃相有点难看。再加上房间设施比较旧，没有空调，提供的电风扇非常差，很吵。餐厅里有太多的苍蝇，吃个饭好像跟苍蝇抢

We had amazing room and view. I love the garden.

The room was exactly as advertised and matched the photos — the view was truly stunning and just as I had hoped for. Waking up to such a serene and beautiful landscape was definitely a highlight of the stay. Another positive was the underground parking, which was a thoughtful touch. It meant we didn’t have to worry about getting into an overheated car on warm days — a small but much-appreciated convenience that added to the overall comfort of the experience. These aspects certainly made parts of the stay enjoyable, though unfortunately, other elements left us disappointed.

We recently stayed at Kingfisher and unfortunately, the experience didn’t match the expectations for the price we paid. The suite itself was beautiful, but arriving to a completely sealed room on a 26-degree summer day made it feel like walking into a furnace. While I now realize the lack of air conditioning was noted in the small print, it’s surprising that in 2025, a $450/night room wouldn’t include AC — especially in the summer. Most customers wouldn’t think to double-check that in this day and age. To make things worse, the electric furnace in the room had been left on for reasons we still don’t understand. The thermostat and controller were off, yet heat continued to flow into the space. We didn’t catch this until hours later when the room still wouldn’t cool down. When we called the front desk, we were told the “pilot” needed to be manually switched off by maintenance — but that could only be done after 7 AM. Another surprise: no complimentary water bottles in the room. The two small bottles provided were priced, and when we asked the front desk, we were told to simply get water from the tap. That’s not what you expect at a property of this caliber, especially when compared to other top hotels across Canada. Overall, $450 for the view alone feels hard to justify. Yes, maintenance eventually resolved the furnace issue and brought us an extra fan, but that’s a standard expectation anywhere — not something that should define a premium experience. I’m still left wondering: what exactly does Kingfisher offer that warrants this price point? For us, the value just wasn’t there.

Excellent food. Friendly staff

Lovely gardens and property. All the staff were friendly and helpful

I liked everything

Beautiful views, very comfortable beds, delicious food and great wine list. The spa and pools were also Amazing.

It looked a bit Christmas like. Possibly all white lights however was still very beautiful.

Very pretty, rooms along the coast have beautiful views

Front desk folks always seem a little aloof

Did not like the menu options in the dining room. Nothing appealed to me. I prefer simple food without a lot of pretension.

Beautiful location with excellent food on site. Location suitable for access to Courtenay.

We were in a room near the 'smoking section' of the outdoor area. Cigarette smoke wafted into our room.

Serene ocean setting with beautiful west coast style accommodation. The view overlooking the gardens and ocean was breathtaking. The bed was very comfortable. The food at the restaurant was exceptional.

I wish there was a beach or forest trail or boardwalk to go for a walk/jog from the resort

Food and view

bed was like concrete

The staff and the environment

Lovely gardens and outlook

Bathroom sink black around the edge

This place is just amazing. I'll definitely come back here again. Food is delicious, hydropath is very relaxing, and it's worth trying at least one time in your life.

Beautiful place.

I just wonder why there was not a AC unit in #412? This would have been very nice. The room was very nice!!!!

spectacular resort and amenities

Fire bowls Food on site

Everything.

Nothing

It was all great

Nothing

The view from our room was beautiful and the room itself was comfortable

NA

The amenities are great, very good food, dining options and staff are very friendly. Service was amazing in the restaurant pods, but it’s an expensive night out.

Pricy, renovations right outside our room, not much privacy.

Location only

We recently stayed at a 3-star hotel/spa for three nights for our anniversary celebration and unfortunately, it was quite underwhelming and stressful. The hotel rooms were nothing out of the ordinary, resembling those of a REGULAR budget hotel. However, the real disappointment came with the spa facilities and customer service. Despite the promise of relaxation, the spa fell short of expectations. The amenities were lacking, steam room broken, sauna is super small and the overall experience was far from relaxing. Additionally, the customer service left much to be desired; most staff members seemed indifferent and unresponsive to guest needs. The Hydropth session was interesting, despite the rush and impolite attendant hurrying things up. To top it off, the exorbitant prices only added insult to injury, making the whole experience feel like a colossal waste of time and money. If you’re seeking relaxation, look elsewhere, as this hotel/spa is more likely to induce stress than alleviate it.

Serenity gardens

Rained and got soaked walking building to building They did provide some umbrellas tho

Everything

Everything

Was average feel like it was overrated

Only one small hot tub steam room not hot

Beautiful gardens and ocean view. Excellent food. Very friendly, attentive staff at hotel, restaurants and spa.

I wish the rooms had a microwave.

Garden and spa were wonderful

More options for salads and vegetarian meals are expected

Beautiful location, amazing views and lovely room.

The spa and food are terrific. The sea view is ok but not that impressive.

Comfortable, cozy, clean and well-equipped ocean front suite. Everything is close-by and convenient. Staff were exceptional across the board.

An amazing location that blends the elements of the nature with a luxurious resort. Staff were friendly and accommodating. Stone massage highly recommended. Food was delicious.

nice stay in a beautiful setting

We went to the SPA and ate at Ocean7 Restaurant. Both were excellent.

Our stay was nice in overall. Beautiful garden, the room has everything you need for your stay, staff is super friendly and accommodating. I think a little bit more of a care needed for this place. Our newly renovated room had cracked sink. Whould you live yours like that at home? Probably not. Half of the hangers are broken near sauna & swimming pool. Nowhere to hang your bathrobe.It’s minor, but annoying. Don’t understand, why it is not fixed. Bathrobes themselves are too small for average size man. And sauna was cold to use. Takes quite some time to warm up We enjoyed our stay, but for the price it could’ve been better

Loved the individual seating areas outside with the fireplace. So cozy and special

There was 3 of us and the room had plenty of space. There were tea/coffee facilities as well. The room was right on the sea front with such amazing views. It was very peacefull

It was a shame there was not a small shop onsite to be able to grab supplies without having to get in the car.

The grounds are so beautifully landscaped with seating areas throughout and the ocean views are spectacular!

The food was awesome, staff superior. Highly recommended.

Such an excellent stay. The Hydropath was amazing.

We LOVE the Hydropath!

Beautiful resort. Staff was excellent. Would high recommend and will most likely stay again.

A tranquil and peaceful spot, with inspiring views and ocean ambience. My wife’s favourite resort!

Truly ocean front room, spacious and comfortable! Spa and pool were great - clean and staff friendly Restaurant was delicious! Of course a bit of a wait for a table due to less seating space but staff handled it well!

Beautiful is all I can say. The view, the rooms, the property! It was lovely. The bed was very comfortable and we could stare at the ocean. There were many areas to sit and enjoy the views. I loved the bubbling creek with chairs and a fire bowl. There was even live music! One concern was the restaurant was not available unless you booked prior to checking in. The first night we didn’t get dinner till after 10 as they didn’t have room and after a day of traveling and the heat this was a horrible start. We didn’t understand as there were lots of empty tables throughout the evening. We managed to get a reservation for 9:30 for the walk-in restaurant and when we arrived we were not impressed. It took 45 minutes to get a burger, the waitress was not very friendly and overall not a great first day. My husband wanted to leave. In comparison though, after convincing him to stay we managed to get reservations in the fine dining, although at an inconvenient time, the waitress was helpful and lovely, the food was excellent and timely. The views were wonderful. Overall a wonderful meal. It was explained at this time that they were short staffed and the kitchen and wait staff were unable to handle the volume. If we knew we would have reserved before leaving home, so that is my recommendation. The breakfast was also delicious! In the spa area we loved the pool and hot tub and took advantage of the hydro path, all of it was wonderfully relaxing. Would do it again!

Beautiful resort and very friendly staff. We hope to return!

Beautiful relaxing stay. We stayed in the Arbutus suite overlooking the beach. Spa treatments were top notch. Enjoyed hydropath and massage treatments. Excellent dinner in the restaurant. Lots of updates have been done to the resort including beautiful landscaping with fire pits and seating.

Beautiful property loved hanging at the fire pits, food was amazing and of coarse the hydropath always my favorite!!

Hotel was great and staff was really polite and accommodating. Beautifully located and the lights in the garden were fantastic. However the beds were really uncomfortable. We went for a relaxing weekend but left with sore backs. Food was overpriced for its quality. We found that eating in Courtenay was of better quality and value. Overall a good stay.

Beautiful waterfront location and views. One of the nicest places we’ve been. Not for the budget conscious though. Meant more for hoydies.

Beautiful and relaxing

We really appreciated that Covid protocol was met with the grace and professionalism that did not take away from the overall 5 star enjoyment of this property.

Tranquill oceanfront peaceful setting. Our room was beautiful with a cozy fireplace and double patio doors to view the ocean waves. A very comfortable king bed with quality pillows and bedding...nice bathroom with heated floor. Kitchenette with all the necesities and a few extras !!💗❤

The oceanfront room with separate bedroom was spacious and lovely; my massage was pure bliss and the restaurant food was incredible.

We enjoyed our three night stay celebrating our 67th anniversary. Friendly staff, good food, nice room, and having our dog along was great. I especially liked the pool and hot tub and used it every day. Thanks for a memorable time.

Like: food was good but expensive; sitting area with fires and chairs;excellent staff;professional and friendly staff; comfortable beds Dislike: Room was in need of updating but we were not told anything about that; lighting in the room poor for reading and none at the desk for computer;

Loved the spa and restaurant was good this stay and it was excellent my last stay at the resort in March . The room was hot and made it very uncomfortable and I couldn’t leave the door open because of mosquitos and safety for my son and myself . The room had a bad smell couldn’t determine where it was coming from but it smelled like urine . I loved the resort it was beautiful especially the fire pit areas . My son was disappointed because we could only use the pool for one hour a day 😢 the hot tub was also broken 😢

My husband and I enjoyed every aspect of our stay. The room was just right, with a beautiful view of the lovely grounds and the ocean in the background. We made good use of the pool, hot tub, and saunas, and the restaurant was top notch. We hope to visit again soon!

The room was lovely- the shower is amazing- likely the best shower I've ever had in any resort or hotel! Very peaceful gardens and chairs outside the room to relax. The food is excellent and expect the cost to reflect that. Close to town. A lovely resort for a peaceful get away!

Excellent food at the restaurant and the gardens were spectacular.

In these Covid times, our expectations are lower. Having said that, here are our thoughts. Our room was clean but tired (original wing), and while it was nice to be at the pool, but there were lots of restrictions. The pool attendant did her best to make it an ‘okay’ experience. The $100 hydropath experience had a reduced schedule which we had called to try and book repeatedly for 3 days before we arrived, but no one answered the phone any of those times. By the time we checked in, it was fully booked. We would have overlooked these things, but the kicker was that on the longest day of the year, we had looked forward to settling in After an expensive dinner at one of the fire pits to watch the scenic view with a fresh glass of wine at 9:55pm, only to have an attendant turn up at 10pm to announce, ‘We close them down at 10pm”. Awesome. We were disappointed.

Everything I had experienced at Kingfisher was amazing! The hydro path, fine dining at the restaurant, drinks at the pub and late night chat around the fire pit...LOVED.

Was great, wish they had bath tubs

What's not to like about this property? It is absolutely beautiful with the setting right on the ocean. The grounds are very well cared for and the lighted trees in the garden at night are spectacular. I was in town for an event and wasn't able to get an appointment at the spa - that is my only disappointment - but that's not any fault of the resort.

Steam room was amazing, outdoor pool was perfect temperature even in February! Outdoor gas fires where such amazing thing to have

Nice room. Didn’t like the tacky light show in the garden.

The restaurant was outstanding. we made reservation for Valentine's day and our anniversary on Dec. When we arrived they did not have a seat for us. Somehow the reservation was lost. The manager, Tim, was amazing. He managed to get us in for an awesome meal. We were in the section that has not yet been renovated. I would not recommend staying in that section. The bed was hard and uncomfortable. Other buildings look OK. The hydropath spa is a must do. It was the best part of our stay. The garden was beautiful with all the lights.

Wonderful freindly knowledgeable staff

Fantastic staff and amazing amenities. Great place to stay!

Unfortunately the spa had a fire and was closed the time that we stayed. As such we did not get to partake in the unique spa the Kingfisher has to offer. This was our 15 year anniversary so it was a disappointing stay.

The staff are all amazingly accommodating, sadly there had been a fire in the spa so that was not available. Rooms quiet and comfortable (showing their age) in room coffee and tea were both insipid.

Beautiful all Around.

Great place, amazing views and installations. Unfortunately they have a lot of new people without proper training/support, and that is lowering a bit the quality of the experience. I hope they can be trained properly to improve customer experience!

Very good set-up as a couple getaway; however, somewhat disappointed with the food and the 45-minute wait time (from ordering) at the onsite restaurant.

there was nothing not to like, it was a really nice place

Always a pleasure to stay. The staff cannot do enough to make your stay more pleasurable. I had breakfast one morning watching a bald eagle atop a tall tree enjoying the view. We ate dinner lunch and a breakfast. We enjoyed it all. The spa and services are a must. Our room was clean but it was in the older section and was, I felt, in need of a refit. We experienced a constant banging noise in the wall. The staff went out of their way to make sure we were compensated. The property was decked out for the festive season. The garden was lit up to rival Disney Land. We will return next year.

The ad regarding my room said walk out to the garden but the room was on the 2 Nd floor not ground and it said I was getting a room With 1 bed the room had 2. I could see the ground floor 1 bedroom rooms from my window and they looked a lot nicer and worth the. $200 spent for 1 night.

Some of the rooms are in bad need of updating. Restaurant doesn’t open for breakfast early enough.

Beautiful quiet setting - great views from the oceanfront studio Was disappointed with the service at the reception in the spa - on first visit to book my appointment was ignored for several minutes including well staff came in and out of the reception area and talked to each other. I was told to come for my spa appointment 15 mins early, which I did, and was then ignored again for several minutes with staff and clients coming in and out.