West Bay Club

I love the staff, customer service, the room, everything

Everything was amazing, the food, pool, staff and the beach on site! Luxury at your fingertips and close to everything.

The property is amazing! All the amenities are convenient and the staff is super friendly and very accommodating. The breakfast has so many options. First rate!

Nothing

The property was decent, but nothing luxurious; it was pretty basic overall. Breakfast offerings were limited, and while there was a pool, it was the only one on site. The beach had very strong currents during our visit (which isn’t the resort’s fault), but it did affect our enjoyment. Overall, I found Turks and Caicos to be overpriced for what it offers, and it’s not a destination I’d personally choose to return to.

Beach was beautiful and stuff is very nice.

We love our ocean front property however I believe some upgrades are well needed but we love this hotel our third time back ! Thank you

An absolutely amazing stay at this stunning property! I’m already planning a return. Thank you West Bay Club for making this a memorable birthday stay!

The property is magical. Staff was so friendly and accommodating to all our requests. I was proposing my best friend in Turks and Caicos and they were so supportive. I would definitely come back, great views and access to the beach.

Room was very clean. Hotel restaurant was good. All staff were very nice and accommodating.

The property was beautiful and everyone is professional and friendly.

The property was picturesque, and the staff was very attentive! The food was delicious, and the cocktails were perfect!

Overall, staff was super nice and friendly. The property can use a little bit of an upgrade.

Everyone is friendly and efficient

The hotel was nice but no many options for food.

Absolutely beautiful! So relaxing. Everyone was wonderful. Thank you so much for the much needed quiet getaway!!

The staff was super attentive and the beach view was spectacular.

I thoroughly enjoyed my stay at West Bay Club. Turks and Caicos is a beautiful island but the people are more beautiful. The staff Lloydeka, Roshana, Ralph and Giovanni made my stay delightful. The food was really good especially off the resort and all my concerns were addressed in a timely fashion. I will be back !

Excellent!

Great stay. Great staff. Very clean. Easy beach access. A little pricey for food and room WiFi is very slow.

Amazing quiet property, food was fabulous, clean, pool was beautiful, friendly helpful staff!

It was a nice hotel, staff was great.

Staff was amazing

The staff and accommodations were excellent.

My room was very clean everyday with plenty of towels. The staff were All amazing, from the receptionists to the towel guys. The beaches were beautiful and warm.

The view, beach, clean room, and staff

Everything was great

Excellent resort! Staff was so friendly and extremely helpful with anything we needed. Our room was very clean and comfortable. The location is great near excellent restaurants and I loved the free breakfast every morning and the use of any non motorized activities. Beach area is amazing! One of our best vacations ever!! Thank you

The hotel is very clean and with well maintained areas. It was a very quiet and relaxing stay. Staff is nice and helpful.

Service was amazing

The property was very nice and quiet

Loved it.

What we like.Most of the staff are welcoming and affable,respectful too.Resolve issues in atime

I enjoyed every single thing of this hotel and the island. The staff the people were absolutely 💯% perfect. Breathtaking everything

Very quiet hotel nice beach only has 1 pool but overall good experience.

Close proximity to the airport. The staff was friendly and very accommodating, from making dinner reservations to taxi reservations, every repeat met with a smile. My room was spacious and clean. If you are looking for a quiet, low key vacation this is a great option.

Loved it.

Excellent

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let's start with the amazing staff from the cooks, servers, house keepers Gladys, employees on the beach. The cook Ironelys made us feel right at home apart from preparing delicious menu. Petrona, Abigal, Ms.Kay, Irene at the beach restaurant and cook Alex were attentive, and made us feel at home. Employees at the beach were very helpful. Nathanial was amazing and very polite. They made our first trip to West Bay Club unforgettable we are booking our trip again at West Bay Club.

it is great - peaceful and fantastic if you want to chill. Not in the tourist area.

Our family of 4 had a relaxing time here. We got married in turks and have been to the island 5x. We prefer to rent a car and stay on the quieter side of Grace Bay. We chose WBC for the spacious rooms and kids club. My 7 year old love going there between the hours of 1-3pm when the sun was hot.

Great property, we had a wonderful stay. More dining options on site and a convenience store would have been nice but they took great care of us. There are a few dining options within a 10min walk. I would recommend having a rental car.

Staff was excellent and very helpful I wish there was more food selection for dinner but overall I had a great time

Faye and Gabby are very customer service oriented

The property was very clean. It was quiet and you could get a lot of R&R. The rooms/suites very spacious, clean, modern and bright, with very comfortable beds. The food was overall delicious, however, i would have liked a little store onsite for snacks, drinks, etc. There is not store nearby within walking distance and the kitchen closes at 9:30 every night, so if you were still hungry after that, you were in trouble.

My bed it was the only complaint very noise, need a ne bed overall mattress and frame room was excellent and pillows were great. best stay in Turks the beach area its amazing and large beach area, other hotels near by the beach area its very small. we will be back soon !

We love the property! The hotel was clean, and staff was nice. The only downfall is there are only two restaurants on resort. The food is not very good. There are more restaurants at the Wymar hotel you can walk to next door or the Marine room. I would suggest the hotel provide a shuttle to a few restaurants. We had to pay 24.00 each way to a restaurant and that became very expensive. In addition, all restaurants on the island had a 22% service/ tax mark up.

Hotel was great and our room was large with a balcony overlooking the ocean. Staff was amazing and very friendly. Breakfast was good but food was limited at the resort. Restaurants at adjacent property were awesome and a 4 minute walk so not a big drawback. Marine room down the street is a must to eat. Great stay and would recommend.

The cleaning, the food, the beach area… was everything very good.

We went in July and the property was relaxing and quiet. Great beach and nice pool. Easy to unwind and enjoy your getaway.

The resort was nothing like the pictures online.

My wife and I spent our honeymoon here and it was incredible. Breakfast buffet was great. Lunch and dinner solid menus. The beach is so close

The property was absolutely beautiful! The two-bedroom oceanfront suite gave us and our 2 boys privacy. We especially enjoyed the beach and pool! Took the bikes for a ride and that was fun. Walked to dinner at least 2 nights and felt safe in the area. It is remote so be prepared to rent a car or pay for a cab. We enjoyed our stay! Thank you!

Great hotel at the beach. Good food and nice pool.

We had a really nice stay at the West Bay Club. Everything is very clean, well-kept, and they provide all you need to enjoy the beach and pool. Would love to return, and would recommend to others.

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Absolutely stunning beach. Very clean and helpful staff to help you set up beach loungers. Rooms are very clean and very nice. Food on the resort is great but be ready to spend a pretty penny. But that’s anywhere you go on Turks and Caicos. Kid friendly. I would definitely come back. My daughter loved the curry chicken wings at the beach restaurant. She also says the only negative is the pillows were too fluffy.

Beautiful place. The staff were super nice and amazing. Made my vacation amazing

Very Good

We stayed for two weeks in a well equipped kitchen suite. Staff was friendly and helpful. Location on Grace Bay Beach is beautiful and close to great snorkeling at Coral Garden Beach, a 10 minute walk along the beach away. A car is necessary to explore the island. This was a vacation that we did not want to end.

I specifically loved how big the rooms and balcony were. The staff were amazing and very welcoming from when we got there to the end!

Excellent service and very friendly employees always willing to help and the place is very clean and quiet.

Very nice hotel…the room was fully serviced with kitchen setup. The hotel bar and breakfast was perfect the pool and beach was a plus direct access and beautiful sand with lounge chairs and all… The turn down service was my favorite… the only downside was no full body mirror available in the room. However my sister’s room was equipped with one… overall the stay the staff… especially our housekeeper she was excellent… attentive and courteous… will definitely return…

I had an amazing experience at West Bay. Staff were wonderful and property was clean and well kept. I definitely recommend this resort going forward!”.

I always thought that Turks and Caicos would be rich for what it cost, instead it’s very very poor except for the few resorts and 1 supermarket. The hotel was okay, the room a bit outdated. The beach was nice but not as nice as close to the Ritz. The guy at the front desk was fun and nice but the rest of them not so much mostly not at the bar. I find it crazy that we had to wait in line to get a table for breakfast, it’s not that hard to put unless five more tables for the price that you charge the stay. Also put more servers for breakfast as for one isn’t easy and luck in the service. Very quiet resort with no entretainment.

We had a fabulous time. Our room was not ready we waited about an hour 20 minutes but they comped lunch for us while we waited but then we could not get a late check out. Everyone greeted us very kindly, housekeeping came by every day. I would have liked more restaurants on the property. It also gets expensive with all of the taxi rides you may want to rent a car but it would also be nice if the resort had a designated shuttle for the grocery store and local shopping. Lastly, it would have been nice not for a full gift shop but a small room where you could access Tylenol or tums, etc. Overall great trip! The water and beach is amazing and it wasn’t super crowded which we loved!

This property was very small, quiet, and well kept Our 1 bedroom was very nice and spacoius. Most of the staff were very friendly with the exception of a few. The front desk was helpful with whatever we needed. The breakfast was good and the cheesy grits were excellent. The beach was clean and a lounge chair was always avaliable. The only downside is that the property is further away from the downtown area,

The staff here is very acknowledge, also very helpful, the rooms are super clean. The cleaning staff if very very good. The breakfast staff is very good and helps you get what you need. No problem. The pool was dirty until my wife called. Then the lifeguard clean it up after 30 min. The area is very clean.

Beautiful facilities, excellent service. The rooms are comfortable and modern, with everything needed to enjoy a wonderful vacation. The food and service are good. We felt like at home, enjoying the peaceful surroundings and lush vegetation.

Our stay at West Bay Club was great. Our room was large with strong air conditioning. The beach is the best part of the location. It’s so beautiful and a bit quieter and less populated than the other resorts a bit further down. The staff were so friendly and helpful and the food was delicious! Would definitely return and recommend.

Beautiful place, kind staff, quiet around mid june- definitely a place to relax.

My wife and both daughters (19 & 13) had a wonderful time at The West Bay Club. We’ve found a resort and to be honest, we don’t want to look elsewhere. Sure, other resorts may have all-inclusive, more nightlife, etc. But for us, we didn’t want all that, making this such a perfect resort. The beach - OMG! If you don’t find this beach amazing, the problem perhaps belongs with you. Staff was great and were just genuine people. Dining was good - just wish they rotated the menu a bit. Other dining locations are limited on resort, but we took a couple sweet walks along the beach to other resort restaurants and enjoyed them as well. Overall - 10/10 stay and I cannot stress how much we desire to get back to TWBC! Thank you for a perfect and memorable family vacation!

Fantastic Place to relax. Not crowded.. spacious and well maintained property. We are glad we went here. Only downside is Turks and Caicos is an expensive island but West Bay Cliv hands a great place to stay.

Water went out

Great hotel and beach location. Friendly staff.

Friendly staff. Beautiful lodging. Beautiful pool and beach. Good free breakfast. Very clean and housekeeping each day! Definitely a luxury resort.

We were not able to make it to the trip due to flight issues, we had called the hotel multiple times to see if there can be a partial refund. They said they will call us back but never did. Probably not a great way of doing business.

West bay club is a good value but you’re not getting an all-inclusive resort so factor in renting a car and cost of eating offsite as the dining options on resort are extremely limited. Elevator was out of service for 5 of our 7 days with no alternative option given which wasn’t terrible for us but inconvenient when leaving. Staff was outstanding and service was top notch.

Everything was truly amazing – from the hotel itself, which is dreamy, to every single staff member doing everything to make sure you have an incredible experience. Everyone is so kind and friendly, always ready to help. The place is beautiful and makes you want to stay for a long time.

Nothing to say!

Property was perfectly built where it felt big but was easily walkable. Everything was close from wonderful breakfast buffet to the beach. Everything was very clean and service was top notch. Chairs on the beach were comfortable and the beach there was one of the best I’ve been to.

Beautiful place, staff is nice

Great staff and value for the money

Had a wonderful stay

Beautiful property, Beach and pools were gorgeous. Good restaurants within walking distance. Room was spacious and clean.

Incredible and hospitable staff. Great food and drinks. The beach was impeccable

Great spot on the beach, very peaceful and relaxing. Loved it!

Staff very friendly and was able to get a response from them fast if you needed something

This is a fantastic property for families or people looking for a quieter place without partying and a staff that offers a personalized, nice touch.

Great spot

Very nice resort.. Unit was musty smelling and no TV service only prime video and apps but not YouTube tv. Old sound system that is unusable. Also couldn’t change the volume on the tv in the living room. But great view and beach is awesome.

It’s a beautiful setting the staff were all friendly and accommodating. Our room was as pictured-we enjoyed the breakfast buffet and taking walks and snorkeling. Close enough to restaurants

We stayed in their ocean front luxury suite which was really nice. The suite was kept clean, nicely decorated, spacious with a balcony and with great views of the beach/ocean. The staff was extremely friendly and professional.

My husband and I stayed at West Bay Club for our babymoon, and I can't say enough wonderful things about our experience—especially the front desk staff. There was one amazing woman working during our entire stay (5/15–5/18) who truly made a lasting impression. On the day we were leaving, she said the kindest, most heartfelt things to me about the baby we’re expecting. Her words were so genuine and uplifting, I actually cried tears of joy. It was such a special moment—she felt like an angel sent just when I needed her most. She absolutely deserves recognition and, honestly, a raise. Her warmth and kindness turned a great stay into an unforgettable one. Thank you, West Bay Club, for making our babymoon so memorable. We can’t wait to return—next time as a family of three!

All the staff are nice, the grounds are beautiful, the room was clean and the food was good! I would definitely stay here again.

Quiet place away from hotel zone. Must taxi everywhere

We had a wonderful time. The staff was very nice and the room was clean.

Staff was very nice and helpful.

Staff at the front desk was not friendly or particularly helpful. Very different than the other hospitality we enjoyed on the rest of the island. And the food was not great and very limited.