Pacific Hotel vs Similar Hotels

Mixed to negative: reports of small rooms, very hard beds, sagging/itchy mattresses, occasional cockroaches, noisy rooms under gym and AC too cold; some internal rooms without windows but bathrooms clean.

While some rooms are lovely, there are mentions of small and old rooms which affected the experience.

Mixed sentiments, many noted good room quality, but some reports of noise and old furnishings.

Rooms described as nice and large but with some issues such as noise and air conditioning.

Multiple reviews note clean, bright rooms and good housekeeping; generally praised for cleanliness with no widespread reports of damp or dirt.

Some reviews mentioned bugs and old facilities, indicating cleanliness could be improved.

Several reviews indicated cleanliness issues such as bugs and unclean rooms.

The reviews mention good cleanliness, but there are indications of some maintenance issues.

Central and convenient for attractions (markets, museum, palace) and easy to organise days from, but multiple notes about traffic/noise in the area and a small walk to some shops.

The location is ideal for visiting the center of Phnom Penh; convenient for guests.

Location is praised multiple times for convenience and access to amenities.

Great location with easy access to tourist spots, but some mentions of walking difficulties.

Consistently excellent mentions of staff (Sivling, Sreynith, Nimul and reception) being friendly, helpful and attentive; several reviews single out warm, helpful service.

Many positive mentions of staff being friendly, accommodating, and genuinely helpful.

Staff consistently mentioned as friendly and helpful.

Overall positive sentiment regarding the staff's friendliness and helpfulness.

Breakfast is frequently praised as varied and good, though a couple of guests found it merely 'okay' or listed breakfast as a minor negative.

Breakfast is consistently praised as excellent and a highlight of the stay.

Not mentioned in reviews, thus considered standard quality for this hotel tier.

Mixed reviews on breakfast; positive mentions alongside some complaints.

Gym praised as excellent with decent equipment; breakfast buffet regularly mentioned as varied and good; minor issues reported (no TV connection in one case).

Standard amenities were provided, but some facilities felt outdated.

Some amenities noted as lacking, like a functioning sauna and issues with room features.

Good amenities like the rooftop pool and breakfast are positively noted.

Several guests explicitly state good value and excellent rapport qualité/prix; generally seen as good value for Phnom Penh.

Generally perceived as a good value, though some felt amenities did not match expectations.

Many reviews suggest good value considering price and service.

Fair value noted, but some complaints about specific item prices.