Crowne Plaza Foshan by IHG

Awesome stay. Staff is attentive and always ready to help. Very good place for vegetarians as you get Indian breakfast and Masala tea. Rooms are spacious and clean.

One of the worst hotel . Bad experience... they rang us at night to pay for a cup of coffee ...not recommended Mr albaqadleh

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I had a truly pleasant stay at the Crowne Plaza Foshan. The hotel is beautifully designed with elegant décor and spacious, comfortable rooms. As an IHG Diamond Elite member, I was delighted to receive a complimentary upgrade to a suite, which made my stay even more enjoyable. The staff were extremely polite, helpful, and always attentive to guest needs, which added a personal touch to the experience. The hotel also offers access to a lounge, which is a great place to relax. Overall, I highly recommend this hotel for both business and leisure travelers. Looking forward to my next visit!

It was a nive friendly atmosphere with excellent comunication from the desck help.

Good service

i was booked for 4 night stay, first night i arrived and checked in- just the smell of urine was just unbearable! this hotel is old, and absolutely not as described! be aware! they have done a great job at taking pictures, but the reality is this hotel is beyong saving! should be a 1 star hotel at best! i left after the first night and lost 3 paid nights- there is much better hotels at the same price!!!

What I like most is that there are direct buses going to Hong Kong, and that it is walking distance to all that we need to go to. The front desk staff, Mr. David Li, was exceptionally helpful and pleasant.

very convenient For going to metro subway sight seeing area， kung fu and lion dance celermony places , but the events should be more to draw the tourists attention for their next visits. Prepare more leaflets for introducing the attractions , kungfu master mr. Yip Ming who was related to Bruce Lee. I think , the introduction, and advertising are too less for such area who are full of history which are now still influenced the world, including the food and the calture, it is rich but less introduction and advertisement !!! And also the old temple an and the wood crafts on the walls or rooftops

The staff were exceptionally helpful and friendly.

Ver nice

Great hotel and great service.

Great hotel and great service. I have been using this hotel since 2019

The woman at reception/check in/checkout was great, very happy, full of smiles.

Good location, breakfast was good.

No proper lighting in the room.. very old hotel

Good location for a business traveler. Restaurant staff speaks almost no English and some of the hot foods on buffet were not very hot. A tad dated but in great shape and extremely comfortable bed with nice linens. I’d probably stay here again despite some unusual smells In The room, especially in the evening. Like sewer gas or not well ventilated bathrooms. Not sure

I recently stayed at the Crowne Plaza Foshan and was thoroughly impressed with the exceptional service, especially by Jessie Shen at the reception. Her warm hospitality and professionalism stood out, especially when we had specialized requests . She went above and beyond to ensure our stay was seamless and comfortable, handling every detail with care and a genuine smile. Her assistance set the tone for a truly enjoyable experience. The rooms were very pleasant – spacious, clean, and thoughtfully equipped with all the necessary amenities. The beds were comfortable, and the overall ambiance of the room provided a perfect retreat after a busy day exploring the city. The hotel’s location is another standout feature. Situated in a convenient area, it’s close to several halal food options, which was a great advantage for us. I highly recommend the Crowne Plaza Foshan for its excellent service, well-appointed rooms, and strategic location. A special thanks again to Jessie Shen for making our visit so memorable!

Great hotel. Lovely staff & wonderful all round experience. Close to lots of shopping and super easy to get around. Will be back for sure! 🤍✨

It is my family gathering trip. We stayed in this hotel several time. Nice hotel in the center of Foshan.

Amazing breakfast buffet

Good service

Place was nice and clean. Breakfast was great. Nice and friendly staff. Definitely be back again

I have been staying in this hotel for many years and consider it my Chinese home whilst I'm in Foshan. This time my experience was not so good I do hope they listen to what I am saying as no one seemed to be when I was there last week. the rooms are lovely, large, and clean, I stay on the executive floors on 17/18/19 you get use of the club lounge. Unfortunately, that's now only open from 17.30 to 20.30 and is as boring as hell. Very few staff speak English except reception and management serving staff in the restaurants speak only Chinese except for the Managers at breakfast. I ordered soup to start my evening meal and a Cheeseburger with chips for the main course. The cheeseburger turned up before the soup so when the soup did turn up, some 15 minutes later I rejected it. Something is going wrong all of a sudden and this hotel is no longer 5-star and International. Sorry, but the management said 99.9% of guests were Chinese so no need to speak English.

Good location. Everything is within walking distance. Little bit out dated.

Me and my girlfriend at the time stayed here for one night in June 2023. The hotel was 5-star quality, with super friendly staff and excellent interior décor. The bar was very nice, though I only tried beer when it came to beverages. Our room was large and super clean, with a massive TV and a fantastic view looking out over Foshan. The bathroom featured a powerful shower and a decent sized bathtub, which was very welcoming after a long day of walking around the city.

This is my fourth stay in Foshan Crowne Plaza in 2024. The hotel offers an excellent buffet for breakfast (generally free or a nominal fee for hotel guests). Buffet also offers a good lunch and dinner for half price for hotel guests if you are not inclined to try local cuisine. Within 400 meters of hotel, there are 4 shopping malls, a main subway stop (Zumaio), two movie theaters, many dining options. Staff excellent and always an English speaker available. Although a non-smoking hotel, 3 floors of rooms available for smokers. Good gym, ping pong and pool table available. Outdoor pool on 5th floor BUT swim caps must be worn over hair at all times. Truly an excellent choice for the Western traveler.

Excellent choice for the Western traveler; very popular with businessmen and families. The buffet almost Las Vegas level food choices (something for everyone).

Returned after 15years and will be back for another visit before the end of the year. Front desk staff very helpfull and friendly, especially Maggie. Would not recommend breakfast and did not have time to enjoy dinner.

Good

Always enjoy my stay here, good neighbourhood, lots to do in the area. Close to restaurants and shopping areas. Very friendly staff.

Very nice 4 star hotel Great buffet dining

I stayed for two nights in the hotel and was quite surprised about the status of the facility - the entire room (especially all wooden furniture) was really worn down and needs urgent renovation and refurbishment. The doors are very noisy and you can hear everybody on the corridor. Wifi in general was appreciated (can access social media websites which are usually blocked in CN) however did breaks down a couple of times. The gym is well managed while breakfast is decent and well prepared.

An overrated old hotel ! Rooms are ok kind.We called reception and requested for breakfast for the next day around 10.30 in the night and they insisted us to pay immediately. We were so tired after a long day of work and told them we will pay in the morning. But they were so rude and very affirmative. They wanted the payment the previous night to arrange breakfast for the next day. The point to note here is we are just two people !! We were like why are they behaving like this!! We were staying for a week and we settled all the bills just before this conversation! Wondering how they treat a customer like this in a 5 star hotel . Next the Indian food! Horrible …. For breakfast they had few Indian dishes which were looking and tasting pathetic. When we tried ordering Indian food for dinner the chef was not available on all days .Then why are they giving us Indian menu. You call and ask something for room service they will send something else ! !

The hotel is badly in need of a new de-humidifier. The building smell musty, especially the carpet. Even the bathroom towels feel moist all the time.

Breakfast was amazing, and staff helpful. The bar 63 was a highlight on the top floor with amazing views of the city. Would stay here again has other restaurants around the area and a lovely area out the front to eat and drink. Our room was very roomy and clean.

Offer excellent body massage services and clean facilities!

Well kept!

The hotel is excellent, the dining room for breakfast and dinner presents good that is varied and well cooked, but lukewarm.the used plates and utensils are not cleared from tables. When they are after asking you are expected to use used dirty cutlery for your next course. The toaster does not work properly, you are e PE to spread frozen hard butter, which is impossible of course. The staff are friendly and obliging, but need further training to ensure the restaurant service is 100%. The idea that you are asked to sign your bill for your buffet dinner as soon as you arrive in the restaurant is a strange and unacceptable idea. My partner and I were told nicely that we were only entitled to one breakfast between us twice, this apparently was a mistake sent to the restaurant from the receptions computer system, the restaurant staff apologised and gifted us a nice cake to apologise. Unfortunately it happened again two days later. Overlall the hotel in my view is excellent, the staff also, just a little bit more training in service in the restaurant.

with this hotel's wifi you can access google facebook freely, no need VPN. i'm a furniture market guide and sourcing agent in Foshan China, if need me, my email: cndragonsourcing@qq.com, www.cndragongsourcing.com

this hotel is not pet friendly in the restaurant on the 2 floor people are rude a real pity for such a nice looking hotel ,won't visit it again in the near future ,staff in restaurant are probably from a farm ,dont know you need to put up signs if you are a dog hater

Wow，second time come toFoshan crowne plaza,even the hotel 40th years ,but their standards alway be good , every guest wear face masks,let me feel very good,that’s hotel sample,And also every time I came,buffet is my favorite,breakfast and dinner . Especially thanks Jones Lai and Yu Hao FO, will come back soon

Everything is fine, For the price this hotel exceeded my expectations! The staff especially must be commended. The hotel itself is quite old but has been maintained very well. The staff attitude makes up for any faults this hotel has. They helped us in every way they could. This is how a hotel should be run.

This was our third stay. The reception was very kind to upgrade us to a deluxe room on the upper floor. We could enjoy breakfast at the club floor. But frankly, there was more variety on the ground level one. The room was very spacious and everything was clean. The amenities were good. The staff was all very polite and helpful. The location was very convenient. I shall recommend my friends to stay here.

I even stayed at Crowne Plaza Foshan before. Everything is fine here. Especially the good location and the staff is helpful. I can't go home because of COVID-19. And I think it is convenient to stay here.

The location of this hotel is good, you can find shopping mall and restaurant very easy nearby. The hotel is clean and comfortable, they upgrade the room for me and give a surprise gift to my kid which is lovely.

I have been staying at this hotel for more than 15 years, always good service and nice staff, shuttle service doing Canton Fair, very good western breakfast, if you want a good hotel in Foshan, this is a good place to stay

6 out of 10

Crown Plaza Foshan is a regular hotel in the city of Foshan. It was not the most modern hotel, but the room was very comfortable and clean. The staff of the front desk and concierge were very helpful and polite.

The club room that we booked was big and clean. Situated on the club level, it was very convenient for our coffee breaks and evening drinks. The receptionist at the club was very friendly and her service was immaculate. The breakfast was very sumptuous with a good spread. A fantastic place to stay in Foshan

I will definitely recommend to my friends to stay at this hotel. He is a pleasure to spend time here everyone is friendly kind and attentive and willing to help you immediately the rooms are exceptional clean and very nice

Friendly staffs, Clean room, Good food at Chinese restaurant .

Everyone isn the hotel are so friendly and the hotels is the best I have visited is clean

Booked one of the Executive suites for the night. Great view of the city and the suite was very well appointed and had all the amenities. Private dining room for suites was also a nice extra and had a good selection for breakfast. Good service all round. Live music in downstairs bar area.

room was Dirty. Cleaning staff same as Shampoo and body was used.

Great location and value nothing fancy about the rooms getting a bit old

It’s an older hotel but rooms are clean and spacious . Good European food options for breakfast . Great location to walk to shopping area and Xintiandi outdoor restaurant area

From the moment you step into the foyer, you get the feeling of size, which seems to be a theme of the hotel. The lobby is huge, impressive and welcoming, the guest rooms are large, comfortable and spacious, and even the buffet (breakfast, lunch or dinner) is sizable. Perhaps not the most modern or chic, but very comfortable and good service. A stay here is alway good value for money, with more than sufficient amenities and a good enough level of service that will have you coming back again and again

Because we arrived much later than we'd hoped (around midnight) we didn't get the chance to see much. But the hotel was very good for us. It isn't a new hotel- the colours suggest 1980's- but it would have been a stunner at its time. Now, it's retro in a very pleasant way. Our room was comfortable, and quiet. The breakfast was a good variety. The staff were pleasant. It was a shame we only had 8 hours here- and most of them sleeping!- as I think it would be a good place for a longer stay.

Definitely not a 5 ot 4.5 star. Old chinese traditional style

Good location. Nice restaurants inside the hotel. Varieties of high quality cuisine are available.

The hotel is very centrally located and offers superb service. The rooms are very well appointed and the staff is very courteous. The hotel offers good options for vegetarian food and the vegetarian food is delicious. The house keeping and room service is excellent.

The front desk ladies were exceptionally pleasant to deal with.

I am very satisfied with this hotel in every aspects - service, location, cleanliness, food.... I normally stay in this hotel whenever I go to Foshan and I will do so in the future.

Just mess. I feel I were treated as extra but not customer.

Very friendly manner from desk to room service. The 19th floor lounge are exceptionally considerate. Even the so-called afternoon tea becomes a mini-buffet for dinner ! All staff greeted you on the hall and make you feel welcome like home coming.

I have been staying in Crowne Plaza many years. I now feel that the room is very tired and seriously needs upgrading. Poor lighting in room, poor lighting in bathroom. Very stuffy room, TV remote control in Chinese characters only, Minibar could not close, Carpet needs to be cleaned better

All services where excellent, it was a great stay as usual. Customers service courteous and always willing to help customers and handle in a professional manner. Alway will I recommend my friends to it.

The hotel is big. The room is nice and clean. The breakfast is very good. Service is good.

It’s a nice stroll to local landmarks. Warm welcome on arrival, but a bit hit and miss for the rest of the stay. Received an upgrade that allowed access to the club lounge. Found that you need to get their early in the morning for breakfast as the food starts to look a bit old later. The main breakfast area is recommended. Comfortable.

The buffet breakfast was wonderful! Highly recommend this hotel!

good location, easy for transportation. very clean and reasonable price.

Nice & comfortable stay with big rooms & good breakfast with Indian food.

Have stayed at this hotel every year and find it pleasant. This time it bothered me that they did not fix the clogged sink and the cleaning lady did not bother to report it as an issue. In addition, of all the years I have come to China, I have not got food poisoning; this time, after after eating lunch at this hotel on my last day stay, within the hour my stomach was in a lot of pain.

Hotel had cigarette smoke smell and the room had a cigarette smell on the first day. Didn't smell it in the room later on. It's an older hotel but had a great pool and sauna. Breakfast was pricey but plenty of options within walking distance of hotel for breakfast, lunch and dinner. Hotel staff very helpful in writing down addresses in Chinese for the cab drivers and pointing me in the right direction for things I was looking for. I would stay again if in the area.

Pool was cold and no shower in room, its not comfortable, Canadian money was not accepted to be exchanged

Staffs are very helpful, there’s no complain about room’s condition at all.

People greeted us well. Our stay was fulfilled

Nice room Easy location and friendly staff

My stay at this hotel was great. From the administration to the staff where al courteous and professional. It was a pleasure to stay there

All service are first class and very excellent, all associates are courteous and always willing to help and they greet you with a smile. Truly this is the best place to stay

First 2 rooms were not good (broken door lock in first room; second room with a towel left on the couch and a leaking toilet). I was later upgraded to Executive Floor.

Overall is good, but the reception staff were too inexperienced and slow. It took both check in and out quite a long time compared to other same level hotels!!

Great massage on the 5th floor at reasonable price Hotel facilities are very good Bus to Hong Kong and Guangzhou leave from hotel We were upgraded to a beautiful room A great well run hotel

Close to Lingnan Tiandi and metro. One thing to improve is the club room food which was sometimes cold.

Nice hotel. Everything is quite satisfactory except the guy managing the swimming pool. He is impolite to guests.

We travel a lot in China for business. We prefer to have a hotel that doesn’t smelll like Las Vegas and also more updated furniture. It’s an ok please for the night nothing special, breakfast just ok.

Nice front desk, close to public transportation, a huge swimming pool

Very friendly staff excellent location great swimming pool

Very convenient location, Ling Nan Tian di is just blocks away within walking distance, a local supermarket right behind the hotel, a lot of restaurants and shopping around the hotel as well. Very professional and friendly staff. Fast wifi, great TV channel options. In room safe available which is very useful for tourists who want to lock away IDs and money. Couple improvement needed though: First, fliers are available at the lobby and by the computer desk in the room promoting seasonal events and service around, we did not find out the wonderful massage package and the Chinese New Year events around the neighborhood until the day before we checked out, so we missed out on the good deal. The front desk should probably promote them when guests check in. Second, maybe a miscommunication between the local branch and the head quarter. We booked the hotel through hotel.com, it was stated on the website that a 500 cny will be charged per stay for the accidental deposit, which is very normal since we have to deposit $100 US dollar here anyway, but when we arrived, we were informed 500 per night (the country's definitely of per stay is different than what we have in mind, per stay for us means per booking , one for the whole trip), luckily we have enough cash on hand because we just landed. Lastly, at least one microwave should be provided, maybe near the restaurant for emergency use. I got hungry at 2am on the first day due to jetleg, no where for food

Comfortable and convenient. Spacious room.

Something from the ventilation causing us sneezing and coughing. We ended up sick after the one night stay.

Great stay - reserved two rooms for me and my son. When Checking out the hotel told that that when booking trough Expedia, I would not be getting any of my honors points. Not a big deal , but an un-expected down side of Expedia and the Crown Plaza's policy. I like both Expedia and the Crown Plaza, but getting cheap on giving out the points, leaves a little sour note in the experience.

I stayed with my 84 years old mom at the hotel and the the staff were so friendly and caring. The room was very clean and facilities were top-notched. Authentic and delicious were so easily accessible in the in house restaurants. We ended up staying longer than planed because of the pleasant experience. Thumbs up for this oasis in the urban city.

It is amazing

Just was in town for business and the Crown Plaza is a comfortable place to stay, room, bed, food,etc.

I had strongly stressed that the room needed was non smoking room but I had received a smoking room despite my request but the front staff was good. They had changed altogether 3 rooms for me. At the end, I was very thankful for the room received. however, hotel seems to have very poor wifi, I can't use wifi quick enough for anytime. This is very bad for me since I'm on my business trip. I had managed to inform them during my check out time and was told that they can provide me with extra connection. So, for this hotel nothing can receive naturally, it is important to let them know or complain at the point of trouble.

Great location and friendly service

Even we were given a room on the non smoking floor a guest near by was smoking.

good location, shopping is within walking distance