Vila Gale Lagos

O espaço exterior

O quarto onde fiquei instalada, por cima do espaço da refeição

Las instalaciones.

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L’emplacement, la piscine extérieure et le spa

Difficile de trouver un transat à la piscine extérieure

Красивый бассейн и сад с инжиром

Персонал, работник рецепции ни разу не улыбнулся при заселении. Официанта в ресторане ждала 10 мин, затем еще 15 мин нес бокал вина, не принес, принес его коллега. На баре внутри бармен, на мою просьбу проверить забытую 5 минут на баре карту от номера, не глядя даже, сказала что ее нет, хотя она лежала у нее за спиной, пришлось вместе с гостями отеля просить ее повернуться и дать мне забытую карту. Общее впечатление: уставший недовольный персонал, наверное у них тяжелые условия и маленькая зарплата, я могу их понять, но все же я гость и это не должно отражаться на моем отдыхе.

piscine dejeuner je n'ai pas utilisé le restaurant de l'hotel seulement pour le petit dejeuner

nettoyage chambre pas de problèmes de propreté mais toujours très difficile que notre chambre arrivé a être nettoyer tous les jours

Todo

Nada

Las instalaciones son fabulosas, el personal amable y atento, habitación cómoda.

Faltaba un poco de luz en la habitación y el baño, todo negro y con poca luz, estábamos siempre buscando algo.

Excellent location and beautiful hotel

Acomodação espaçosa e super confortável, além de bonita!

O Box do banheiro, vaza um pouco e molha o banheiro.

The hotel has a huge and magnificent pool, although the water is quite cold. The rooms were clean but stuffy, with very poor soundproofing—you could hear the neighbours snoring. The dinner buffet was disappointing and not worth the €29.

Location

I wish there was a kettle for tea

Facilities were great, close to the city center of Lagos, great buffet and breakfast and beach behind is the best.

Coffee, and Italian buffet.

Praticamente de tudo.

1.Da falta de profissionalismo de alguns trabalhadores imigrantes, alguns nem falavam português. 2. Do edredão que põem nas camas durante o verão e que é um padrão habitual, mas dispensável nesta altura do ano. Mas isto é um pormenor.

Nice and clean. Nice pool area.

Boa localização. Pequeno almoço muito bom e variado. Staff extremamente simpático, atencioso e disponível. Os espaços exteriores são excelentes, com destaque para as piscinas, o jardim e a zona das espreguiçadeiras. Jardim muitíssimo agradável, muito bem cuidado que proporciona um ambiente acolhedor.

O buffet do jantar ficou bastante aquém das expectativas, quer pela qualidade, quer pela repetitividade. As almofadas eram muito desconfortáveis e o colchão apresentava sinais evidentes de desgaste. Também a utilização das espreguiçadeiras foi um ponto negativo. Apesar dos avisos, alguns hóspedes reservavam lugares com toalhas e ausentavam-se durante horas, nomeadamente para ir à praia. Esta regra deveria ser efetivamente fiscalizada pela equipa do hotel, garantindo uma utilização justa dos espaços comuns.

Bom

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Tudo excelente

Excelente

Poucas alternativas para jantar/almoço e menus para criança a preços pouco acessíveis e sem qualidade.

Las instalaciones y especialmente la parte pensada para niños

Que algunos de los trabajadores sólo hablan portugués y resulta algo más complicado entenderse.

Localização, 5 min a pé de uma praia excecional; tamanho da piscina exterior; bufete de pequeno almoço; quarto premium, vista piscina e mar/cidade, espaçoso e confortável; variedade de bebidas disponíveis nos bares e nas refeições; todo o staff; boa organização do serviço no restaurante Versátil; garagem com acesso direto por elevador, aos diferentes pisos.

Espreguiçadeiras da piscina "reservadas", com toalhas, desde manhã cedo, sem ninguém a ocupá-las; muitas crianças por todo o lado, inclusivamente ao longo de todo o horário na piscina interior e durante a animação no bar, à noite; inexistência de fruta, iogurtes, bolos, ou afins, disponíveis como "snacks" para o meio da manhã e/ou da tarde, mas tão só sandes, tostas e hamburgueres; ao longo de uma semana, no bufete de almoço e jantar, a carne de vaca grelhada não se conseguia mastigar e não havia nenhuma opção de refeição com ovos.

La ubicacion al lado de la playa y las piscinas son muy chulas. La zona de jardin tambien genial. Zonas infantiles y opciones de entretenimiento. Ademas super bien ubicado del pueblo de Lagos.

El desayuno muy mejorable, urgente que cambien de maquinas de cafe y mejoren la calidad de los productos. Tambien podrian tener mas variedad en la parte "healthy". Los dulces muy mal, duros y muy del super. Una lastima que no esta a la altura de las instalaciones. El horario de la piscina infantil acaba a las 6pm. No seria un problema sino fuera porque esta junto al parque y entonces no puedes ir al parque infantil tampoco. No se entiende porque tampoco hay vigilancia. Las mantas, eran muy antiguas, mejorable a nordicos.

Quiet, excellent location near everything but at the same time far away from everything

Gostei do espaço estilo , simples , elegante e confortável x

Podia ter máquina de café , e chaleiras nos quartos , roupões e chinelos sem acréscimo de valores.

De a minha namorada ter sido mordida na perna por percevejos!

Emplacement de l’établissement L’espace piscine extérieur Dîner avec un nouveau thème chaque soir Sauna et hammam

Il était noté « vue campagne » sur l’annonce, nous avons eu vue sur le parking. Malgré un commentaire via le lien, aucun retour. Piscine, espace spa froid et jacuzzi non fonctionnel. Prix des consommations au bar de la piscine trop chers.

O hotel é um bom exemplo de como se pode fazer um excelente "resort". Muita área livre e um belíssimo pomar com muitas árvores de fruto diversas, oliveiras, etc. Um cenário natural muito enquadrado na paisagem algarvia. Gostei da variedade e boa qualidade dos produtos e da afabilidade do pessoal. A piscina é extraordinária, quer em tamanho como em temperatura e qualidade da água, existem muitas camas e muitas sombras, havendo muito espaço para todos apesar de o hotel estar cheio. A pizzaria "Massa Fina", à borda da piscina, tem uma ementa variada e muita qualidade e serviço atencioso e eficaz. Parabéns por esta unidade hoteleira exemplar.

Num hotel como este, para além da garrafa de água grátis colocada no quarto e da oferta de fruta fresca, muito apreciada, seria também agradável que se dispusesse de uma chaleira elétrica e uma ou duas saquetas de café e de chá, para quando o hóspede quer tomar uma bebida quente e já não quer (ou já não pode) ir a um dos bares ou cafés do hotel. Pela minha parte foi a única falha que detetei.

Gostei da recepdividade dos funcionários. Todos atenciosos

nada

Camera e piscina ,verde nella struttura. Vicinanza mare. Pulizia buona. Bel campo tennis, palestra un po povera.

Offerta colazione e cena poco allettante. La colazione identica tutti i giorni. Cena non all'altezza del prezzo e del resto dell'hotel

tudo perfeito, ambiente perfeito para criança.

Très bel hôtel, les suites spacieuses et confortables, très grandes piscines , les restaurants et le restaurant principal offrent des plats délicieux et variés, la plage est juste magnifique,le personnel très chaleureux

Lage und Pool ist super, Bar ist auch top.

Das Restaurant (Buffet)kein Auswahl, immer gleiche Lebensmittel, Gerichte. Geschirr braucht Sauberkeit. Die Warteschlange Abends. Keine Pünktlichkeit, manchmal Öffnung 19:10, manchmal 19.05, Warteschlange 20-30 Leute. Das Zimmer braucht schon langsam Renovierung, Dusche undicht...

Localidade praia em frente ótima espaço, muito bonito

As espreguiçadeiras da piscina sempre ocupadas

Ampla, com excelente visual, sem barulho externo.

Nada

Desayuno: comedor amplio y espacioso con espacio en el exterior. Gran cantidad de variedad para poder elegir con un personal muy eficiente y atento para solucionar y proporcionar un desayuno lo más agradable posible. Limpieza extrema en todo momento.

La piscina por la tarde tenía sesión infantil con lo cual la música estaba demasiado alta y no permitía un descanso durante el tiempo que duraba dicha sesión.

O espaço exterior e as piscinas.

Gostei de tudo.

Piscinas, cercanía a la playa, spa, habitación amplia

Poca variedad y calidad media del desayuno, muy por debajo de nuestras expectativas

Great room. Great location. All clean. Small minibar inside the room. We had the seaview.

Location was good, breakfast great choice of food, bacon and sausages where a bit cold, room was adequate good view. Pool bar food over priced alcohol was quite expensive 5.60 for sagress two and three euros cheaper everywhere else unless you where visiting for the day it was 20% cheaper for food and drink which is quite unfair as I paid nearly two thousand euros for a week also I was over charged by 10 euros my daughter and my niece where also over charged at the pool bar Summary nice room ,great pool ,food ok, service very slow , put weekly activities in room prior to arriving for night entertainment and child activities.

Do pequeno almoço, tinha bastante variedade. A vista do quarto era muito bonita,a cama confortável.

A água do duche saía para o chão, e não havia tapete para quando se sai do banho. O almoço e jantar poderia ser melhor.

La zona de la piscina

Localização perto da praia. Estacionamento. Pequeno almoço diversificado. Piscina. Espaço infantil adequado e diversificado. Espaços verdes bem cuidados.

Pouca iluminação à noite, no exterior (estacionamento) e interior (quarto e corredores). A cor do quarto e salas em geral, achei um pouco escura demais para o ambiente.

El paisaje, comodidad en las camas. Aparcamientos, instalaciones

Las cenas. Repetitivas y falta a partir de la hora

La jubilación y el.complejo hotelero

La hora de hacer las habitaciones

Before I begin, a quick tip when reading TripAdvisor reviews: I tend to ignore most of the glowing 5-star reviews and head straight for the average ones. They usually give you a much more realistic picture of what a hotel is actually like. Anyway, here’s my experience. Pros The rooms are nice, clean and serviced regularly. The beds are quite hard, although obviously that comes down to personal preference. Unfortunately, that’s about where the positives end. Cons Reception / Welcome The welcome was surprisingly poor. No smiles, no real greeting, no “welcome to our hotel”, no welcome drink — just a very matter-of-fact check-in. First impressions matter in hospitality, and ours wasn’t good. Rooms / Cost Cutting While the rooms are clean, the cost cutting becomes obvious very quickly. There’s no tea or coffee in the room — something you’d expect as standard even in budget hotels such as Travelodge. No dressing gowns. No body lotion — again, something we’ve found standard in virtually every decent hotel we’ve stayed in. Instead, they promote expensive toiletries from some unheard-of brand in reception that you can buy yourself. I was half surprised they still provided soap and toilet paper. It all gives the impression of a hotel where someone has gone through the guest experience with a spreadsheet and removed anything they could get away with. Pool The pool itself is fine, but there simply aren’t enough umbrellas. Unless you manage to get one of the better spots close to the pool, you’re left baking in the sun. For a hotel in the Algarve in summer, providing adequate shade really shouldn’t be an afterthought. Location There’s virtually nothing immediately around the hotel apart from a petrol station next door. The beach isn’t particularly convenient either. You need to cross the road and then walk another 5–10 minutes to reach it. The old town, to be fair, is brilliant and well worth visiting, but it’s roughly a 30–40 minute walk. Walking back in the evening also means passing an area where groups of homeless people with dogs congregate, which we found intimidating. Food Average and fairly basic. We went B&B so can’t comment on the evening meal and surroundings/service but at breakfast, bizarrely, only small plates seemed to be available, making it unnecessarily awkward to eat a normal meal without food falling off the edges. Why a hotel would deliberately make something as basic as eating your breakfast more difficult is beyond me. Overall This could be a very nice hotel, which is what makes it more disappointing. The overriding impression is that the proprietors have stripped away all those small touches that make a hotel stay feel comfortable, welcoming and memorable, leaving the experience pared back to the bare minimum. Clean rooms alone don’t make a good hotel. It feels less like hospitality and more like cost control.

Da localização, jardins e piscina bastante cuidado, em geral alimentação com qualidade e boas opções no "massa fina"

A decoração podia ser melhorada. O vermelho e o preto devia ser substituído por cores maias claras e que apelam ao Verão!

Da alimentaçao e da simpatia dos funcionarios.

La piscina, la limpieza y parking gratuito , grandes zonas comunes , y la actividad para niños pequeños Genial

No haber animación y actividades para adultos , solo un espectáculo nocturno y el comedor del buffet se queda un poco excaso de variedad de comida

Le cadre de l'hôtel et la propreté et la piscine ainsi que les bar

Les belles chambres

Gute Lage, saubere / schöne Zimmer, grosser / schöner Pool, schönes Gym / SPA Bereich, nahe beim Strand, nähe beim Ort, feines Essen

Lauter Speisesaal, Poolregel (keine Reservierungen mit Badetüchern am Morgen) nicht durchgesetzt -> doof für die, welche sich daran halten wie wir… aber für unanständige Kunden, kann das Hotel nichts tun

Las instalaciones

El buffet era regular

Worst all-inclusive we’ve ever stayed in. We genuinely wanted to love Vila Galé Lagos, but unfortunately this ended up being one of the worst holidays we’ve ever had. Firstly, credit where it’s due. Inês on reception was fantastic despite having already worked a 10-hour shift. After our delayed flight caused us to miss the snack bar, the hotel kindly sent complimentary food to our room. The omelette station was excellent, Aqua Zumba was one of the highlights of the week, the children’s entertainment looked great, the massage was sensational, and Fabi and Daniella at the pool bar worked unbelievably hard all week. Now… the food. We’ve stayed in plenty of all-inclusive hotels and never once come home feeling like we’d lost weight. Never have we felt genuinely hungry at an all-inclusive. By day three we weren’t asking, “What shall we eat?” We were asking, “Shall we just leave the hotel?” The buffet lacked variety, most of the hot food was cold, even the chips were somehow unsalted, and the restaurant layout meant everyone crowded into one area. One evening there were just three desserts. Three. One of us has a dairy allergy. Despite telling reception twice and informing the restaurant, we still had to hunt down staff every morning just to get soya milk. The overall theme of this hotel seemed to be… discomfort. The pool is a great size, but the water felt like a bath rather than somewhere to cool off. It’s also incredibly shallow. Water barely reached my chest. No wonder there’s no lifeguard. Honestly, drowning in this pool would take commitment. If you want to know what the inside of a boombox sounds like 24/7, come and chill by this pool. Peace? Don’t know her. There weren’t enough umbrellas, rubbish sat on tables and in cup holders for days, towels regularly had green stains, the sunbeds often had bird mess on them, and the seagulls seemed to treat the pool like their personal toilet. The pool bar deserves another mention. Fabi and Daniella were fantastic but looked constantly understaffed. We ordered the same drink every day—Jack Daniel’s and Coke Zero—yet unless one of those two made it, it somehow became complicated. On our final day even the assistant director had to jump behind the bar to help. The rooms continued the theme of discomfort. The walls are so thin you’ll think World War III has started if someone drags a chair next door, and the mattress genuinely felt like sleeping on rocks. Housekeeping was inconsistent, often not arriving until 3pm or later, and one day they simply made the bed over a chocolate stain. The décor can only be described as Silent Hill meets a mannequin convention. There are mannequins everywhere, painted people all over the walls and by the end of the holiday we were still asking ourselves one question… Why is there a woman painted on the wall? The evening seating was much the same: around four comfortable sofas… then rows of plastic chairs. Again… discomfort. We genuinely started joking that the shop was a myth because every time we walked over it was closed. The wristbands were awful. At least one broke every single day and had to be replaced. Looking back, there’s one word that sums up this hotel perfectly: discomfort. We came to Portugal expecting to come home refreshed. Instead, we came home hungry, uncomfortable and relieved it was over. Unfortunately, we wouldn’t return.

The grounds were nice. The staff was great. The breakfast was decent. Coffee was great!

The noise in the room was awful. I could hear everything above and below us. Chairs dragging, balls rolling, kids screaming. It went on past midnight. For the price we paid I would think the rooms would have better soundproofing. I will never stay here again.

Sa localisation près de la plage de Leia praia. La chambre supérieure avec balcon vue sur mer est spacieuse, le lit grand et confortable.

Hôtel trop grand pour mon goût. Pas de possibilité de se faire un thé ou un café dans la chambre. J’avais pris l’option demi- pension par contre l’eau n’est pas comprise: pas de carafe d’eau, il faut payer une eau en bouteille.

Good location. The atmosphere is cheap. Carpets in the corredors are old and full of stains. Children beds are not comfortable at all. They over charge you for using the tennis court and for the rackets and balls. They don't have a private beach. It is a public beach (a nice one). The swimming pool has loud music which makes it impossible to relax. There is no coffee in the room unless you ask for a machine or kettle. Most of the staff are nice. Bad value for money.

I read some mixed reviews before commit to his hotel. Unfortunately, none of them were true. We loved our visit to this hotel. The breakfast is great. The pool area really relaxed and the kids club is perfect. We didn’t do all inclusive as like to have a mixture of food. Really enjoyed staying here and would highly recommend.

Lovely hotel and pool complex area. The location is good, and is a ten minute walk to the beach and a 25 minute walk to the marina/ old town. The rooms are spacious and comfortable. The staff especially in the pool area work hard but at times are frustrating as they are more interested in continuing their own conversations than serving customers. This is not helped by a confusing drink/ food service for ordering and paying that doesn’t work very well. Overall, I would recommend the hotel and is good value for the quality of hotel and facilities.

Pool

Lunch expensive

Bom pequeno almoço

horario reduzido

Ubicación

director del hotel/ tuve una urgencia médica 2 días antes de salir y sé negaron en rotundo a hacer ningún tipo de devolución..

Schöne Anlage mit riesigem Pool, sehr freundliche Mitarbeiter überall und alles da… Poolbar, Gym, Kinderspielbereich. Zum wirklich schönen Sandstrand muss man über eine Straße und S-Bahnlinie, ist aber nicht störend. Nach Lagos mit vielen tollen Restaurants und Hafen mit vielen Bootstouren sind es ca 20min Fußweg, Mietwagen ist trotzdem vorteilhaft.

Das einzige, was Verbesserungspotenzial hat, ist die morgendliche Frühstückslogistik. Einen Tisch zu ergattern und diesen beim langwierigen Essenholen vom Buffet nicht gleich wieder zu verlieren, ist eine kleine Herausforderung. Wir hatten kein Abendessen gebucht, aber wenn es dort genauso unentspannt zugeht, würde ich davon eher abraten.

The hotel, pools and breakfast were good.

You need to cross train tracks to reach the beach that takes about 5min to walk. Beach is beautiful but no amenities belong to the hotel there. Towels for the pool have to be picked up from the spa, very inconvenient. The outdoor pool looks amazing but very cold. Indoor pool is also surprisingly cold. Many hotels in this area are heating their outdoor pools and we were so surprised to see none of their pools were heated. If the hotel invest on hiring more staff for the towel distribution and consider heating the pool, it is a great hotel indeed. The hotel also need general maintainence since many things were worn out.

We have had a week staying half board and this hotel has exceeded all expectations. We stayed with our 2 children. Location is excellent just 5 minute walk to the beautiful beach and 10 minute Uber to Lagos. Breakfast has a great variety to suit everyone and each evening meal is themed. Some of the reviews stated that the food is not warm. However, breakfast and dinner have a 3 hour window to dine so if you come later then some of the food out will cool but it’s all fresh. Gym and indoor pool excellent. Outdoor pool is huge which the children loved. Good value for money. Our case got lost at the Airport and a huge thank you to Ines on reception for helping us! I would highly recommend!

Die Lage, der Strand beim Hotel, Terasse, Umgebung mit Pool, Zimmer.

Stromausfall, Haarföhn nicht funktioniert, Klima hat gespinnt, Essen war sehr minderwertig, nicht viel Auswahl, Room Service schlecht da fast nie erreichbar, Zimmer wurde aufgeräumt aber nicht die Bettwäsche gewechselt. Der Duschkopf in der Dusche war sehr schwach. Lüftung im WC funktionierte nicht bei grösseren Geschäften.

Pools

Very loud music in pool area sometimes

Wunderbare Lage, toller großer Pool und Zugang zum Strand. Außergewöhnlich nettes Personal, viele Möglichkeiten abends etwas zu unternehmen. Buffet ist vielfältig und ausreichend. Viel Entertainment für Kinder.

Durch das vielfältige Angebot für Kinder ist es meist sehr laut am Pool. Das Essensangebot an der Poolbar entsprach nicht unseren Erwartungen.

The look of the hotel is amazing, and the outside zones are clearly being taken care of. The swimming pool area is great to relax and take the kids for a swim.

Several broken things, shower flooded after a 5 min bath, pipe/sewer smell from that bathroom, bathroom door with no way of locking and makes too much noise. Bedroom door without any possibility of closing from inside to prevent kids from opening it. Second bed was small, and made way too much noise, that same bed was a sofa bed but there was no way to physical connect them meaning kids during the night would move and disconnect the bed and they would fall. AC turning off when balcony door was open (which is ok) but not turning on again afterwards making this a boring administrative work. Then the walk from the handicap parking lot to the room was a 6 minutes walking, there is only on elevator area to the room. Restaurants are super expensive, a 5 year old paid 30€ for a "buffet" because the other restaurants needed reservation. Few person's actually spoken Portuguese. The kids swimming pool which was what made us book the hotel was non functioning and the kids area was great for a 5 year old but not appropriate for a 2 year. Overall for the price I consider one of the worst experiences ever in Algarve.

We are staying here at the moment. The hotel itself if wonderful. Very well kept, clean and good location. Same cant be said for the service. When we arrived, it took us almost an hour to check in, we have 2 small children with us who were understandably getting very frustrated. All the staff are very distracted. Rooms are lovely though. We have been to reception numerous times to request more tea and coffee for the room, over 24 hours later we still have none. Getting a drink at the pool bar takes ages, again, there aren't enough staff and the staff that are there are all distracted and chatting to each other. The main bar in the hotel is exactly the same, waited 45 mins for 3 drinks. There are no where near enough staff working here at all. Evening food is lovely, lots of selection and very tasty.

Having stayed many times at the Vila Gale over the last 13 years this was our first visit back after 4 years. The upgraded rooms are very nice, the daily cleaning cannot be faulted and all the cleaners are very friendly and helpful and we always leave a good tip. All the staff cannot do enough to help. Our main concern was the pool area, the sunbeds which you have to admit are over 10 years old that we now about, they are sagging when you sit on them because they have been stretched that much, i had to search to find a good one every day as some of them are broken underneath and you don't realise till you sit on them, then you have to find a good one. Since our last visit the parasols have been bolted to the floor, many people as ourselves will move the parasol around with the sun, you cannot do this if they are bolted down and most of the ones we used had holes in them, if you try to move the sunbeds to follow the sun we found at one point our sunbeds were on the edge of the pool. You have a policy saying that if sunbeds are left unattended for more than 45 minutes then towels will be removed. My wife and i watched 4 days running 3 different families left towels on beds at 08:30am and the earliest any of them came back was 11:30am, you could see them all walk out of the back gate and weren't the least bothered, and when they came back just sat on them without giving a thought for anyone who could not find a bed to sit on. Please sort some new sunbeds and release the parasols. The canopies you have put around the edge of the pool are very nice, but unless you get there before 8am you will have no chance of getting one. We may return again next year but at the moment i doubt we will.

Amazing pool. Breakfast had a huge selection.

Struttura molto grande, ma silenziosa e immersa nel verde, camera spaziosa, piscina fantastica, a due passi dalla meravigliosa Meia Praia. Ottima colazione, cena buona.

Servizio bar della piscina costoso e poco efficiente.

La qualité et la modernité de l'hôtel, l'emplacement .La piscine est pas mal également mais l'eau est un peu trop chaude.

La nourriture et le monde très bruyant au restaurant. C'est pas dans cet hôtel qu'on peut apprécier la tranquillité. Trop village vacances et trop d'enfants.

Perto da praia.

Banheiro sem box molhava todo o chão. Camas de solteiro para um casal.

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Bel hôtel, bon emplacement.

Trop familiale à mon goût, donc hôtel bruyant , c est plus un club de vacances pour enfants qu'un hôtel 4 étoiles. Il n'y a personne pour vous porter les bagages dans la chambre....ils embauchent des jeunes débutants comme serveurs : tous les matins j' ai vu ces serveurs casser des verres en faisant tomber leur plateau !... Le ménage est réalisé l après-midi...voir le soir...ou pas du tout....

Very comfortable, excellent family room on the ground floor. Loads of things for the kids but nicely spread out over the hotel.

Breakfast in a very area for the volume of people. Felt busy. But actual breakfast was delicious

Das instalações, do Spa e estar junto à praia.

Os jatos da piscina interior deviam estar em funcionamento. Os refrigerantes em geral são de fraca qualidade.

El tamaño de la habitación y los zumos del desayuno.

El baño de la habitación necesita una reforma. No hay amenities en la habitación(sólo champú y gel) pero luego venden crema en recepción. La cama sonaba cada vez que nos movíamos. Las hamacas de la playa son de pago

A piscina exterior e toda a zona envolvente foi o que mais se destacou pela positiva durante a nossa estadia. O hotel encontra-se numa localização excelente, especialmente por se situar apenas a 5min a pé da praia.

Embora tenhamos gostado da nossa estadia, há alguns aspetos negativos que merecem ser mencionados. Começando pelo preço das bebidas ao jantar: num hotel de 4 estrelas, consideramos inadmissível servir um copo de Coca-Cola de pressão e cobrar 4,50 €. Estes preços excessivos aplicam-se, aliás, a praticamente todas as bebidas vendidas no restaurante. O staff do spa revelou-se pouco simpático e transmitiu a sensação de estar a atender os clientes por obrigação. Por fim, e para nós o aspeto mais preocupante: a segurança. O hotel é bastante amplo, especialmente na zona exterior, e dispõe de um percurso que convida os hóspedes a fazer caminhadas. No entanto, para nosso espanto, existe um acesso que permite a entrada de qualquer pessoa vinda do exterior, sem qualquer tipo de controlo ou vigilância. Considerem estes pontos para futuras melhorias.

This hotel is a 25 minute walk from Lagos shops and restaurants which is hard going in the heat. If you are not all inclusive there are no shops nearby for water or snacks etc. There is a local hourly bus service but this is not reliable and we found that at the weekend sometimes the bus just did not turn up. The pool was lovely and no problem getting a sunbed. The rooms are badly sound proofed and you can hear everything so woken at 7:00 each morning with a crying baby and all the noise that goes on to organise a child. Noisy children and parents in the corridor of different families that are going for breakfast at 7:30 in the morning. Phoned reception as glass bottle dropped in room and glass everywhere, I was told to hold even before I could say why I was calling. Sat for over 15 minutes waiting on someone coming back to the phone, eventually gave up a went to reception to get assistance. Rooms are sometimes not cleaned until 3 in the afternoon, so don’t plan an afternoon siesta. Lagos was a lovely and would go back but not to this hotel.

O pequeno almoço com muita variada e qualidade, a piscina exterior enorme e com muitas espreguiçadeiras a água sempre ótima. O Jacuzzi e a piscina interior também muito boa. Praia muito perto do hotel dá para ir a pé facilmente. O bar também muito bom.

O Buffet no jantar não tinha muita variedade e a qualidade não era a melhor para o preço.

Big swimming pool, close to huge beach, quiet in the night (if neighbours are quiet), good breakfast

Very thin walls, can hear neighbours talking normally late night, it was very windy, which I think is very usual in that area

Localização, conforto

Máquinas de café sem serviço

Het hotel is ideaal qua locatie. Aan het strand en 15 minuten wandelen via de boardwalk naar het stad. Ontbijt was lekker en gevarieerd. Ruime kamers, vriendelijk personeel. Goede ervaring!

Niet

Had a perfect week. Immaculate room with sea view. Clean towels every day. Spent most days at the beautiful pool. The addition of an entertainment team was an added bonus, loved the aqua aerobics/gym. Also enjoyed music at the pool. The pool bar was very welcoming. Lot of variety at breakfast buffet. There is a lovely beach across the road and a lovely walk along the boardwalk. Yes it is a walk to the marina and the town but taxis were very reasonable to bring us home!!

Le buffet n'était pas a la hauteur de nos attentes surtout lors des soirées à thème

Prachtig zwembad. Goed ontbijt en heerlijke bedden.

Prijs /kwaliteit

The hotel/resort has very spacious rooms and a nice patio with an ocean view. There is no coffee in the room unless you pay extra. There is no Kleenex or tissues provided and no water. We received one small bottle when we checked in. We purchased bed and breakfast. Breakfast is a disaster. Coffee machines are not working most of the time. Hot breakfast has no taste and is mostly cold. Staff don’t seem happy and it shows in the service. We are finding that eating out is our best option but we are about 30 minutes to town walking. Lagos is beautiful. The town is beautiful. The beaches are beautiful and close by. This is not what we had hoped for especially when we had such amazing hotels in Barcelona and Lisbon. We would not return.

Kurzer Weg zum Strand. Netter Empfang mit Gutschein für Weinprobe. Genügend Liegen, auch im Schatten, vorhanden. Essen draußen war problemlos möglich (Ende Mai).

Fußweg in die City zu lang, zum Glück hatten wir ein Auto dabei. Variante Bus scheint auch zu gehen.

It's our sixth stay at this glorious hotel. The rooms are spotless. Staff very welcoming. The breakfast is absolutely fantastic. Such a variety. The pool is fabulous, really enjoyed Aqua fit. The hotel feels very safe and secure. So much to do at the hotel. Tennis. Beach volleyball. The library where you can sit and chill. If you fancy it ,always something going on in the bar.

Low calorie and fat free cakes so I can eat as much as I would like for breakfast!!! That lemon cake !!!! That's it .....well perhaps a free shuttle from Faro?

Tolle Hotelanlage, grosser Pool mit vielen Liegemöglichkeiten, Kinder herzlich willkommen, Frühstück super

Ruime kamer en heerlijk ontbijt!

Gostámos de tudo.

Sauber, gute Bars, top Poollamdschaft, ausreichend liegen

Die Lage des Vila Galé Lagos in Strandnähe ist grundsätzlich sehr schön und auch die Hotelanlage macht auf den ersten Blick einen ansprechenden Eindruck, der beim zweiten hinsehen aber getrübt wird. Besonders hervorheben möchten wir außerdem die Freundlichkeit und das Engagement der Mitarbeitenden vor Ort, die jederzeit bemüht waren, Lösungen für die angesprochenen Probleme zu finden. Dennoch entstand zunehmend der Eindruck, dass das Personal strukturelle und technische Mängel des in die Jahre gekommenen Hauses letztlich nicht mehr angemessen kompensieren konnte. Ebenso möchten wir ausdrücklich den außergewöhnlich professionellen Support der Mitarbeiter von Booking.com erwähnen. Erst durch deren Unterstützung war es letztlich möglich, den Aufenthalt vorzeitig zu beenden und eine Lösung für die Situation zu finden.

Das Frühstück war sehr stark auf englische Gäste ausgerichtet und bot für ein klassisches kontinentales Frühstück nur eine sehr eingeschränkte Auswahl. Zudem waren die hartgekochten Eier regelmäßig kalt. Deutlich schwerer wogen jedoch die technischen und hygienischen Mängel im Zimmer. Das Schlafsofa war defekt, der Föhn wies eine beschädigte Isolierung auf und in der Dusche führten lose Fliesen dazu, dass altes Wasser hervortrat. Besonders problematisch war für uns die Klimaanlage im Schlafzimmer, deren Lüfterrolle sichtbar stark verschmutzt beziehungsweise in unseren Augen mit Schimmel belastet war. Zwar reagierte das Personal schnell und bot alternative Zimmer an, allerdings befanden sich die dortigen Klimaanlagen in einem ähnlichen Zustand. Als Familie mit Kleinkind empfanden wir dies als erhebliches Hygiene- und Gesundheitsrisiko. Unser Wunsch, den Aufenthalt vorzeitig zu beenden und lediglich die nicht genutzten Tage erstattet zu bekommen, wurde seitens des Hotels mehrfach abgelehnt. Insgesamt hinterließ das Hotel bei uns daher trotz guter Lage leider den Eindruck mangelnder Instandhaltung und eines nicht angemessenen Umgangs mit berechtigten Beschwerden.

Localização e espaço exterior/piscina

Decoração dos quartos e áreas comuns, muito escura e "demodé"

Propreté, Literie, buffet petit déjeuné, environnement magnifique, l'espace enfant et la proximité de la plage.

Piscines vraiment trop froides (intérieure et extérieure) et pas d’accès au jacuzzi autorisé pour les enfants. Buffet trop « continental » et classique, trop cher - ne reflète pas les spécialités culinaires du Portugal, on mange bien mieux à l'extérieur. Personnel globalement peu aimable (au restaurant et à la piscine)

La localisation , la propreté , le confort des chambres Buffet du soir très bien , moins bien le matin. .

Les chambres sont très mal insonorisées . On entend tout de la chambre d’à côté

Solides Hotel, und da im Mai wegen Vorsaison nicht allzu voll, war der Aufenthalt sehr angenehm. Insbesondere der kurze Weg zum Strand und der herrliche große Pool waren super!

Leider sehr hellhörige Zimmer, man hört nahezu alles aus den Nachbarzimmern, was die Nachruhe leider öfter gestört hat. Schade!

The staff were extremely friendly and helpful

Nothing