Crowne Plaza Yantai Sea View by IHG

Guest rooms were nice size and views are excellent.

Air condition was poor to bad. The guest rooms were showing their age. The staff struggled to keep the breakfast buffet food hot.

The sea view room was nice, clean, comfortable beds. Breakfast had plenty of choices of both Chinese and European food.

It is located too far from everything, you need to take a taxi to go shopping and sightseeing. No shops or restaurants around the hotel. There's nothing to do at the beach, nobody swims.

Sunday lunch was difficult to find and had to order room services

Varied breakfast, decent sized room and friendly staff.

They initially gave us a room that smelled of cigarette smoke, but we were able to change it to another one. The room also needed a deep cleaning.

Aamiaisravintolan viileys

Bed was not clean. It was bad smell on the pilloow

Loved the seaview and the staff was fantastic. One of my best stays ever.

Sehr freundlich und hilfsbereit Personal, tolle Frühstück mit Spielecke für Kindern, super Lage zur Strand und allen Sehenswürdigkeiten!

Die Möbel sind teilweise relativ alt, aber mit der Preise kann man nichts meckern. Ich bin trotzdem zufrieden!

The hotel is close to a nice beach area, and it’s not too far from most Laishan district attractions. The staff was mostly very nice. Lots of options for food service (although expensive).

The room’s interior was aged with a very stained carpet and ceiling, broken lights, broken tiles and mirror in the bathroom, mold in the bathroom, the windows don’t open, and the air conditioning/heat would not change temperature despite being reset multiple times- making the room very cold.

다 좋았어요

아쉬운점은 엘리베이터 앞에 흡연

Близко от огромного пляжа. Круглосуточный магазин с едой напротив. Просторные номера, никаких посторонних запахов, огромные окна, очень мягко и эффективно работает кондиционер. Огромные удобнейшие кровати. Сотрудники говорят по-английски. Очень отзывчивый грамотный сервис

Всё хорошо

Friendly staff

Why insult guests by demanding a 600 RMB deposit beyond the room rate? Do they automatically assume that their clients demolish the room or steal from them? Why treat guests like boarding school children by fixing the air conditioning at a very cold 21C and making it impossible to change it? Reception told us the only way to make the room less cold was to switch it off completely. This made for an extremely unpleasant stay. The dark brown and grey colour scheme of the room, combined with rather dim lighting (and the cold) is depressing.

N/C

The view

The shower was broken, the floor in the toilet needed maintenance. The pillow selction was not comfortable. The staff doesn't speak english, the common areas are not heated in winter and you need to wear a coat in the lobby and restaurant.

Their AC system is simply bad, after sending someone to clean the filter, which didn’t help, after an hour sweating in the room they have changed me to another room, then to another room… was a bit better, but Temp. Will not go down to 23 C. Besides, this is now an old ruined down place…

Good location with view and service

Air conditioner was out of order

good location and comfortable room beautiful sea view out of window (so make sure you book a room with sea view)

Staff and service were great. Just not many dining options for after hours.

Our room was not very clean. The headboard was dirty. the carpet had stains, the bathroom mirror was not clean. Not enough towels. Speak better English.

Absolutely beautiful facilities

.

Thermostat seemed to be centrally managed. Never could get room to the appropriate temp. I was here 10 years ago and it seemed better then.

The room was clean and tidy, but the window glass was not clean

The hotel itself and staffs are great. The only thing was that I experienced smoking smell around the elevator area at 36 floor. My room was right next to the elevator and the moment I opened the door, the smell all came into my room. The staff had to open the window for me to get rid of the smell.

Hotel is situated in a relatively newly developed area, good neighborhood, with various eatery to choose from. However, hotel definitely requires major renovation in the guess room at least for the room we stayed, it has gorgeous sea view, but carpet is in pretty bad condition, restroom tile, especially near the tub has a major crack, exhausted fan didn't work at all. All staff members were friendly and courteous.

Space

Cold inside

Nothing

No one was aware I had breakfast included in my rate, WiFi is super slow so I used overseas plan, toilet did not flush unless you open the toilet lid and flush manually, no one speaks English, I can continue for a day...

Generally good, the sea view is fantastic.

Good

Nothing

酒店位置很好，可以看到松林和大海。酒店的服务和设施也很到位，一次愉快的入住体验。

コロナ禍の為、レストランが閉鎖、土日しか開かない。朝食はバイキングだけど、聞いたところ、シェフさんは検査を受けずに出勤しているため、感染リスク大の為、行けなかった。朝食込みの料金…

바람소리가 너무 심해서 잠을 설쳤어요. 창문 테이핑이 제대로 되지 않아서 자다 바로 하고 잤어요

酒店房間有点舊，房間整潔和舒適

항상 믿고 갑니다

スタッフは初々しく感じも良かったが、クローゼットからの水漏れがあり、部屋を変わった。そもそものインフラに問題ないでしょうか？

不満点は無いですが、トイレにウォシュレットがあると嬉しい

広くて快適だった。喫煙部屋があって良かった。清潔だった。

Good value Hotel location near the ocean. very nice rooms.

Its a good hotel, had been here for several times, but this time the air conditioning were not turn on, the room were really warm.

Fabulous hotel - great staff - extremely comfortable room. Only one important detail: the hotel is about 100km away from YNT (and there is a shuttle bus to and from YNT). Hotels.com website says the hotel is only 10kms / WRONG Info!!!

숙소 및 청결함은 굿... 조식이 떨어짐.

Great, all the staff were really really welcoming and spoke great English. Perfect for a business trip and high quality of service.

煙台で宿泊する場合はこちらに泊まります

煙台に泊まるときはこちらを使用しております

TV choice is not so excellent, since the Korean channel is not available.

部屋が空いていたのかグレードアップしてもらえました。シャワールームが綺麗で、中国でよくある嫌な臭いがしなくてとても良かったです。朝食も美味しかったです。仕事で煙台に行くときは、次も泊まりたいと思います

酒店不错，房间宽敞干净，住着舒服。推荐。

바닷가 옆에 붙어 있어 새벽에 좀 추운듯 합니다.

The rooms are not at all maintained

Hotel is nice. It was very cold inside, not in room, but everywhere else.

일년에 5번 이상 사용하는 호텔. 예전에 비해 아침식사가 좀 부실해진것 빼곤 괜찮음.

A very nice hotel, a tall building with great views along the long beach. The room design was impressive with a glass bathroom and bathtub overlooking the ocean. Room service delivered my dinner on time, although the western style food I ordered wasn't quite right, but still enjoyable. I should have ordered local food. The hotel bar had live music, friendly staff and I enjoyed time there with business colleagues. Overall an enjoyable stay in an impressive grand hotel!

여러 부분에서 편안히 잘 쉴 수 있었고 아침 식사도 좋았어요. 한가지 아쉬움은 객실 TV의 화면이 깨끗하지 않고, 한국 채널로서 유일한 그 KBS가 보기에 불편한 정도로 썩 잘 나오지 않았다는 점이었어요.

Excellent stay. Will definitely come back when in Yantaï.

Good option in Yantai. Breakfast (included in our room) was offering a lot of good options, but unfortunately the huge room where it is served was freezing cold, as were most common areas. Nothing bad about the room, but the AC which could not be adjusted (it looked like it was set on a very high heat setting, so we had to just shut it down if we did not want to dry up during the night). Upon arrival, the TV was not working but it was promptly fixed.

무난함

All is good But. . When i use air conditioner. . .i saw many fine dust. On table, and my cellphone, labtop pc....Etc It felt like I was sick. There is instant need for action.

매번 이용하는 호텔입니다! 청결하고 친절하고- 언제나 만족하는 호텔입니다!! 이번엔 귀사를 통해 예약했는데- 요금및 신속도가 아주 좋았습니다!! 다음에도 부탁드립니다!! 감사합니다!

시설도 좋고 음식도 괞찬은 부페레스토랑에서 다 보이는곳에 음식물찌꺼기 처리통을 놔두고 직원들이 그릇에 남은 음식물 처리하는것이 보기도 너무 안좋고 비위생적으로 느껴졌음. 외국인들 정서에는 맞지않는 모습임.

いつも泊まってるホテルです。 烟台にいくときはここ以外ないでしょう。

Nice peaceful location facing an excellent clean beach. Hotel is for great to for business trips. The chinese Resturant in the hotel is particular good! strange thing is the suite only has one waste bin and kind of innovative arrangement inside the suite

Good location, staffs are very helpful and room conditions and room services superb

I am a frequent traveler to this hotel. The lobby is quite clean and very well staffed, however, of the 8 people at the front desk, only two spoke english. I was surprised since I would guess that 30-40% of the guests are foreign. The front desk attendants are quite friendly but its always quite chaotic, and it tends to make guests feel very anxious. The check in process after getting over the language barrier was quick. The rooms are reasonably clean and nicely decorated, but you can tell that some of the things are starting to show their age (upholstery on chairs, carpet). Most areas are clean, but if you look at detailed areas (between bed and nightstand), baseboards, behind TV etc, you'll find that the amount of dust in these areas has not been addressed in a long time. Bed linens are nice and crisp and clean, the beds offer a nice amount of firmness. No complaints for the sleep quality or temperature controls. The breakfast buffet is a large selection of western and oriental dishes, though the fried eggs were severely undercooked (egg whites still clear on top). Service at breakfast was non existent for coffee or tea, but they would remove your plates very fast at least. Overall, I'd stay here again, and I do when I go to Yantai.

친구네 방문차 들른 연태라 기대 안했는데 호텔 시설이 너무 좋았습니다. 룸도 무료로 업그레이드 받아서 객실도 넒고 더 좋았던 것 같아요^^

This was my third stay in about a month. Seems like I was given the worst room in the hotel. Very disappointing for a repeat customer. The staff however, was as friendly and helpful as ever.

This was my second stay in about a month. The hotel continues to do everything right. I tried the Friday night buffet on the 47th floor. A fair price for very good food and a big selection.

Unless you need to stay directly downtown, this is the place to stay. Picturesque location and extremely friendly English-speaking staff.

Travelled for Business and the hotel was perfect for my stay.

This hotel is deteriorating as I have stayed a number of times and little less impressed each time. Location is main drawing point. Hotel lobby etc is cold and rooms not as clean as previously.

Great hotel, shame about the location. If working at the conference centre next door it's perfect. Otherwise it's nowhere near anything.

It was a short stay. But It was a great. I'm definitely going back next time . And I would recommend to everyone.

It's my second time in this hotel. I always loved it. Everything is perfect and staff are very nice and friendly. Rooms are very nice big and have nice views. Even the bathroom has nice view. I strongly recommend.

Really nice facilities! And great parking service. With Tesla charging service.

Only 5 minutes walk to the Exhibition Center. Hotel room is bigger than usual and reasonable price. Good breakfast buffet and several choice of restaurant. Top floor restaurant Taste of Asia, I had Indian Curry and taste was excellent. A little far from down town but walking distance to beach.

Good hotel on this city or don't know if I can get better hotel here in yandai

I will stay there again. Very nice hotel.

this hotel exceeds all my expectations. the ocean is a short walk and the Pool and fitness center is very clean.

This hotel is Great the staff is very accomidating and the rooms are very clean and modren. Highly recommended.!

Checked into the hotel. The room was set at 30 degree C. Temperature control was not working. Called the front desk. The response was to send a maintenance person right away. Waited 10 minutes, no one showed up while I was steaming inside the room. Called front desk again and asked for a simple thing, change me to a different room but the front desk responded the same, send maintenance person. Waited again for another 10 minutes. Took my suitcase and went to the front desk, requested for a manager to take care of this problem, just assign me to another room. The manager took care of the problem and apologized for the long delay.

Everything was first class here. Can say nothing bad.

Our destination on this leg of this tour was actually Penglai, so the main reason we booked the Crowne Plaza in Yantai was the rave reviews of the world class restaurants, the Indian Cuisine in particular, on the scenic top floor - very very disappointed to find that they were closed (unadvertised on Hotels.com And the in-room hotel registry!) The manager was very polite about our complaints saying that the *Chinese* hotel's website clearly states this - gave us a 20% discount to the ground floor in house Chinese restaurant..., which was better than average but didn't satisfy the desired break from 3 weeks of (much loved) Chinese cuisine. We had a beautiful ocean view of the area where the Bohai and Yellow Seas converge from our upper level seaview room. Very clean comfortable room, but was still surprised by the somewhat typical (in China) stained carpets, and shower that, even with a door, flooded into the rest of the bathroom. Being a residential builder, I'm Always amazed by China's plumbing and electrical oversights...

Very Disappointed;This is the second time I stayed at this hotel and it will be the last.The clerk at checkin said the deposit would be credited back to my card upon departure and I was informed at checkout that it would be"several days ,maybe longer"The woman wearing glasses at checkout was much less than helpful and had a bad attitude.I told her as well as the checkin clerk that I would pay cash at checkout for any charges and the charges were still taken from my deposit.She offered no explanation and said it was too late to change the deduction.I am surprised she has a job at Crowne Plaza.Although it is a small amount of money it is a great inconvenience to me,THE CUSTOMER.In general I was greatly disappointed in the check in and out service and witnessed many people behind the counter having personal discussions and handling customers while continuing these discussions with many people waiting in line.I would be pleased to answer any specific questions.I would like to be notified when my reimbursement has been made.I would not recommend this hotel and would discourage my coworkers and clients from staying there.

One of the better hotels in the area. Good service and clean rooms, just what you need on a business trip.

A very nicely built hotel on sea front, perfect for getaway and hide yourself from the rest of the world. A bit far from any interesting area or city center. Rate is fair and the services were good.

maintenance of the room needs to increase regularity.

Very pleased during the stay in the hotel

The Crowne Plaza Yantai was my first hotel in China, so no expectations going in. Airport transfer was smooth, staff were incredibly accommodating. Was upgraded to a sea-view room at check-in, though being in the middle of winter, there wasn't much to look at. Loved the massive-sized bathtub. One curiosity was the location of the hotel, being very displaced from the city centre, requiring mostly travel by taxi.

This hotel is awesome! If you have to be in the area for work or for another item, this is your choice. The staff, room, services are excellent very well priced. I was pleasantly surprised by the booking.

leaky toilet and broken shower head for a 5 star hotel ? Come on..........

This Crowne Plaza is very convenient and somewhat close to the airport. Staff was extremely helpful and dinner past mid-night was good since I arrived really late.

Very impressed with the restaurant manager from Italy. He is very attentive to the guests and hands on every detail.