Fortune Sector 27, Noida - Member ITC Hotels' Group vs Similar Hotels

Guests mention 'good rooms' but also cite issues like expired mini-bar inventory and space-saving washbasin in bathrooms — generally good rooms with some maintenance/stock problems.

Several reviews cited that the rooms were outdated and not matching the descriptions.

Rooms require urgent repairs or upgrades.

Room was spacious and as advertised.

Multiple reviews call out unclean bathrooms (water left on surfaces, space-saver washbasin) and dining hygiene problems (dirty napkins, uncovered dishes) — clear cleanliness issues.

Multiple reviews indicated the rooms were dirty, with stained sheets and mold in the bathrooms.

Rooms need urgent repairs or upgrades.

Property was clean and hygienic.

Location is frequently praised (and breakfast included noted positively); one guest felt location expectations weren't met, but overall location is a strong point.

Positive reviews highlighted the hotel's good location near attractions.

Prime location, everything within reach.

Location was well-rated.

Service is functional but several reports note poor serving etiquette and staff needing training (dining service issues, wrong dinner items served) — operational but inconsistent.

Some positive feedback on staff friendliness, but also mentions of rudeness and unhelpfulness.

Staff extended assistance to help and were prompt.

Standard quality for this hotel tier.

Food quality is described as amazing, but dining hygiene and buffet practices (dirty napkins, open dish covers, guests reusing plates/using hands) detract from the F&B experience.

Negative comments regarding food quality, with reports of stale and tasteless offerings.

Great food and catering service.

The complimentary breakfast was good.

Amenities show weaknesses: the gym is reported as too small and mini-bar items expired; overall amenity offering is below expected standards.

Amenities were described as basic but satisfactory, with some positive mentions.

Standard quality for this hotel tier.

No complimentary in-room tea/coffee supplies.

Standard quality for this hotel tier.

Some reviews indicated good value, while others felt the price was too high for the quality.

Price is reasonable but not without drawbacks.

Value for money.