Leonardo Hotel Swindon

Room clean and spacious

Lovely clean and spacious room. Best nights keep ever.

Stayed for one night in standard room. Have previously stayed in this hotel twice, but in their deluxe/superior room which was in a much better condition. Good choice of breakfast. Started clearing up breakfast 10.15 when breakfast is supposed to close at 10.30. Room good condition, comfortable bed, bathroom dated and bath had marks in it, so didn't use it. Staff helpful and friendly. Paid car park £6 for 24 hrs. About 10 mins walk to the station. Close proximity by car to Swindon Designer Outlet. Town centre/dining/cinema about 7 mins walk. The area felt unsafe late evening if walking.

Will definitely come back.. friendly staff... enjoyed my 2 nights stay... great affiordable hotel...

Great hotel, we were given an extra hour for free to check out which was lovely as my husband had to work. Helpful staff, great location!!

Bathroom was outdated water ran away slowly in the bath and shower curtain was way too long for the bath actual room was very nice and clean

Comfortable

Nice

All good shame about parking charge

a very nice hotel in close proximity to many places of interests

Great stop over location

The hotel should be a very good choice if you have a car. The hotel seems well maintained and thus in very good condition.

The hotel is about a 20 minute walk from Swindon Railway Station. It's a large building standing at a road junction. I've stayed in larger rooms at Leonardos Hotels elsewhere but it was the same good quality with satisfactory fixtures. The bed was firm and I would have liked some softer pillows. The room was very quiet with little noise outside the hotel or within the building. The buffet breakfast was varied with an array of tasty items including well cooked sausages and also poached eggs cooked to order. The staff I met were pleasant and helpful and I would stay at this hotel again.

Property is well located off the motorway. Does need upgrading. Breakfast slightly slow as only one staff member available to clear tables. Car parking space next to hotel not sufficient.

Check in was good, 1812 bar staff and breakfast staff were good. Manager was not helpful when I had to complain for the second day about plumbing issues (and then electrical ones as well) The noise has definitely increased from previous stays. I think the club side of business is now seems more important than the hotel side. I had dirty water coming back up the drains, dangerous electrical issues

Room

Hotel was okay, parking seems slightly dodgy 3rd party company and receptionist stated that just entering reg prevents a fine and asked me if I wanted to pay the £6 stated parking fee. In my view they should take the payment when you check in and register your reg, suspected they don’t because the parking company make a profit?

The lady who didn’t/couldn't check us in ( 40m early ) was completely disinterested, could say rude.

Excellent hotel in a convenient location. Close to bus station, shopping, dining. The hotel is clean with spacious rooms. Exceed my expectations.

The hotel is clean, which is really lovely to see as it is very rare to have a clean hotel nowadays. The only downside was the air conditioning was not working as it was set to automatic mode where I couldn't control it. I had to wait a while to see if this could be fixed, but eventually I was moved to another room where it worked fine, so no issues. The only thing I would say is that it kept turning itself off every couple of hours so I had to keep getting up to turn it back on again. It would be much better if the air con is fully controllable in each room, especially for people like myself who suffer with asthma. However, the staff were really friendly and helped as much as possible.

Great stay, excellence service.

A pleasant enough stay for the price paid, but for this to be a 4* hotel a lot needs doing. The rooms are run down in some areas (paint scuffed, dents in doors, minor interior damage) and no safe or fridge (which I feel should be compulsory for a 4* hotel) The room itself was spacious, large comfy bed and I had a good nights sleep. There was an ironing board and heated mirror in the bathroom. Shower was good, bathroom a little cramped though. Good paid parking at the back of the hotel. £6/night is a fair price.

Nice clean hotel, reasonable prices. Dining room very loud, noise echoing.

Really nice hotel. But a bit of a pain to get to from the railway station with all the road and regeneration work going on. Why whoever is doing the work do not open the pavement area up at weekends is beyond me. No one working. But having to go out of the way to get to the hotel. But that’s not the hotel’s fault.

The hotel was nice enough. Unfortunately the ice machine was broken but it is what it is. The booking came with free parking if you put your registration in at the reception, however the guy who checked us in was a bit weird saying it was £6 but he will waive the charge for us. We were on the 8th floor. I don't use lifts so I asked where the stairs were and he tried to tell me they didn't have any. Stairwell was nice until floor 5 where there was no carpet or wallpaper and the floor number was just spray painted on. Room was nice and clean. It was nice and quiet and you couldn't hear noise from other guests. Bed was comfortable enough and the air conditioning was very necessary. Had a nice little fridge in the room which was good. Overall I would give 4/5.

The overall design and some of the facilities are a bit old, yet staff are responsive and the view is good.

Modern style room, very lovely, room service is absolutely amazing, close to train station and other local grocery stores

was continuous banging of doors through the night and morning ( was given late check out due to this ) but the cleaners where slamming the doors in the morning so ended up leaving ( management insisted on there was no banging doors )

High rise hotel in the heart of Swindon. walking distance to pubs

Nice restaurant and bar Reception staff very pleasant Restaurant staff not particularly friendly

Room was overall nice and clean however the Bathroom wasn’t in the best condition and quite dated, food at evening and morning time were both nice

Nice location for a quick overnight stay, parking is available at the hotel but is chargeable. Room was nice however the bathroom needed some attention. Staff were helpful and friendly.

Friendly, polite and efficient staff. Good food choice in the bar, clean and well maintained room. Lots of development going on near the hotel as of April 25, main road next to it but excellent soundproofing so an undisturbed rest.

We had a lovely stay, the hotel is lovely and the service was great. They had late check out which was great. Only reason for my lack of 5 star is the area the hotel is in. Seems to be in the middle of a housing estate.

Great hotel have stayed a few times and will stay there again

Hotel is on a busy road but from inside the room you can not hear the traffic It’s on the outskirts of town but easy to get a cab. Hotel receptionists were helpful and friendly and efficient on check in and out and when I needed to book a cab. The room was clean and tidy and would stay again

Great location , extremely clean and staff were exceptional.

Excellent

Clean and tidy

Brilliant apart from parking, there was no spaces when we arrived needs a bigger car park other than that everything inside was brilliant

Very disappointed with the stay. I was looking forward to catching up on sleep after a tiring day. But a member of staff decided to let themselves in at 8.30am which woke me and then I was up for the day.

Great location. Friendly and responsive.

Other guests using the 6th floor as a nightclub. Loud music blaring out until 1am and nothing done about it by hotel staff.

Stay was pleasant and refreshing. Star wars very welcoming. Breakfast was off great quality.

I had another great stay at Leonardo in Swindon. Friendly staff and a lovely clean room. Great comfort and no trouble during my stay.

wish it had a walk in shower

Good for business

Hotel was very good. Very friendly and pleasant staff. Breakfast was very good part morning 2. No fried eggs morning 1. Bar prices not extortionate. Only criticism is that TV in room has no apps and no radio, very limited channels and didn't appear to be able to stream content from phone orc tablet. Parking very good and loca perfect if you wanted to go into town and very close to train station.

The services is good but my bed 🛌 was too noisy room 805

Perfectly reasonable stay. Didn’t encounter any issues. Parking was easy and reasonable behind the hotel. Room was clean and the bed was comfortable. The restaurant food was nice.

Clean, comfortable & friendly.

Great hotel for the price, close to the theatre and main shopping area. Breakfast was a bit pricey for the quality.

Great stay. Would stay here again

5 mins drive from outlet

Lovely hotel; clean, tidy, comfy, service and staff were great. The cooked breakfast in the morning was cold and not overally tasty. This would be my only bad point.

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Pleasant staff. No front entrance parking or drop-off.

The hotel was pleasant and staff were friendly. Not too far to walk into town although traffic sometimes noisy. Breakfast wasn’t good. Not many of us staying there so no hot buffet. Ordered bacon and sausage etc individually but only got 1 piece of each. Quality not great.

I should have received an upgrade but didnt, staff were good but just not enough of them. Meal was poor

Great location for easy access to city centre. Very clean with excellent satff.

Staff friendly and helpful. Bed comfy and room adequate for a 1 night brief stay near station

Nice hotel for one night stay .

We had an amazing stay as we always do. Clean, comfotable and quiet.

Hotel was clean and had nice decor. Reception staff nice. Appreciated being put at the end of the corridor as it was quieter for my child.

The property was convinient.

Kind helpful staff. Spotlessly clean room and common areas

The check-in went smoothly fast. The amount that I have to pay for is a good steal for the money since I booked this over Travel Tuesday deal. I give 4 out of 5 stars because the the hotel don't allow food deliveries straight to the hotel room door. I have to put on/change clothes for me to pick up the food from the reception which nakes it inconvenient.

It got really infuriating every time the key cards failed! Having to traipse up and down to get a new key card was a joke - it happened this and the last time I stayed.

Incredibly good value for money. Spotlessly clean, large rooms, comfy beds, terrific breakfast buffet, good bar. Only minor gripe was a lack of staff in the bar area on Sunday after breakfast. Took a while to get a coffee, then staff dissappeared again. If you're staying with kids, note you can have 2 adults & 2 kids under 12 in one room, with a king sized & queen sized bed. We didnt pick up on this & booked adjoining rooms. They delivered a activity/snack bag for the kids to the room, nice touch. Despite the minor gripes we were very impressed with the hotel & would recommend.

The staff were lovely and friendly, the hotel was really nice inside. Great value

Nice clean place which is close to the station. No frills but good value.

All the staff were excellent - Wioletta and all reception staff

Meets the minimum needs, good location, and rather newly refurbished. Unfortunately, disappointing quality if the food seeved as part of room service- small portions and overpriced.

Hotel was nice enough. Food was very poor though and expensive

The room quality was poor, I spoke to hotel staff and have photos. The staff were friendly and kind, shame about room finish.

Grest hotek for 3 day working trip to swindon

Clean

Second stay at the hotel. Very nice room. Pleasant experience with the staff who were friendly.

Good breakfast, quick check in. Lovely room for a last minute booking. Would stay again

Very clean, good sized room for Superior room, and queen sized bed. Worth the upgrade for comfort. Dated bathroom, could do with an upgrade to toilet and shower.

Managed to cheak in early so very happy. Room was hot and couldn’t work the thermostat as it kept switching off. Breakfast was poor, waiting around for items plus not good quality.

Absolutely loved it. Fabulous executive room. Spacious. Everywhere very clean. Loved the balloons and gifts on the bed. Everyone was very polite and helpful. Food delicious. Good variety of buffet and hot droid at breakfast. Loads of discount vouchers which made the stay very affordable. Couldn’t fault a thing. Parking is £6 for 24 hours but that’s not expensive.

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Friendly staffs,hotel very clean,good breakfast At a central place yet quiet. Would love to be back.

All staff very welcoming & helpful. Nice food & service in bar area. Room large & spotlessly clean, great value!

No Parking available

Mould in bathroom, the bathroom stink of cigarette, curtain covered in spider webs. The room was tired and chipped paint. Not what I expected from this brand.

Vert expensive for what it is nearly 20 pounds for two drinks is too much the food 2as average at best and agin very expensive Although the rooms were very nice amd had everything we needed

Very clean room. Staff were helpful with any enquiries.

Stayed on my wedding anniversary at the hotel. The hotel management surprised me with an amazing room setup. Enjoyed every minute. Excellent hotel and ideal visiting the designer outlet stores and Coates water park. Hotel is excellent. Best customer I have experienced in Swindon

A little surprise was no water in the room to drink And a little surprise had to pay extra for parking

Overall our stay was very pleasant with no issues. We stayed for 1 night with my partner and our daughter. The check in was quick and easy, I saw people complaining for the parking in previous reviews but I think it is nothing to complain. The hotel is at really good location and £6 for parking/overnight is pretty reasonable. Very nice and stylish inside with great bar and restaurant. The bed was comfy and the room sizes are pretty good. The only downside I would say is that you can hear the cars from the street and overnight they were couple of guys with fast cars revving and driving fast down the road. The breakfast was good you have full English breakfast with variety of pastries and cereals and some fruits. Nice coffee and fresh juices are offered too. People at the reception are very helpful and friendly. I forgot my watch in the room when we left and they post it to me with next day delivery you won’t get that at many hotels. Amazing staff honest people and very helpful. I am impressed definitely would recommend it for others who are considering for staying over. Thank you

The check in was very confusing as initially they tried to charge me for one night even though my reservation was clearly for two nights. The interconnecting room seemed to be having a party until 3am which made it difficult to sleep. Normally I would have confronted the offending guests myself but as I have recently beeen diagnosed with cancer I didn't feel up to the task.

Highly recommend the hotel, room and breakast. Area around a bit bleak but easy walk to the station.

We stayed for 1 night on Saturday 24th August 2024, room fantastic , all staff friendly n helpful , I would highly recommend a stay here

Perfect for stay

Stayed here as a stop over on route to west Wales, nice hotel, friendly staff and very good breakfast. No bad points about the hotel.

Only one night but couldn’t fault any of it

TOO BLOODY NOISEY . 5 AM OTHER PEOPLE CHATTING AND SLAMMING DOORS. BOTTLES SMASHING ... CAR ALARMS GOING OFF.. HAD NO SLEEP .. SOUNDED LIKE A DISCO OUTSIDE

Good stay on the whole. Only problem was at check in and the staff didn’t charge the right room rates for the right room compared to the booking and insisted on the person booked in a double room paying the rate for the family room (despite the booking being in the correct names etc)