Hilton Dalaman Sarigerme Resort & Golf

the restaurants and the beach

cleaning , room is not worth what i payed, it is barley a 2 to 3 star hotel room, alaonthe shower was broken and they had to fix it while we are in the room, the floor was cracking and making weird sounds like an old wooden house, one if the staff was so rude

The property has amazing facilities and the staff were very professional and friendly The location is amazing and it provides great value for money

1- The buzz on the room doors was annoying ,especially if you are traveling with a baby. I recommend changing it to something softer in tone or no buzz because it’s not that necessary. 2- for some reason our room AC did not work around 1-4 AM , so the room suddenly would be really hot. The AC issues was only at that time frame , in other times of the day it was fine , but it was also annoying to wake up in the middle of night sweating.

Четвёртый раз отдыхаем в этом отеле, очень сильно ухудшилась уборка в номерах.

Excellent hotel with variety of food, very kind and helpful staff, clean and comfortable rooms. Room service provided every day full drink bar. Hotel location spacious with plenty of pools and restaurants, bars. Beach clean ☺️it exceeded our expectations. Will come back definitely.

breakfast was good, the location regarding the beach was a little difficult...

MOSQUITOS... why couldnt you spray more in the garden, also spray the rooms once a week when you clean them... they spoiled my holiday....

The breakfast was vast in the options for any age and taste preference. So much variety and all very delicious.

na

doğayla içiçe harika bir otel, yemekler gayet iyi, personel güleryüzlü ve samimi

akşam çok sivrisinek vardı, tabi bukonuda otel pek bişey yapamaz

Everything

Nothing

Очень понравилось территория, номера, сервис, были с ребёнком восьми лет, в номере не было халата, позвонили на ресепшен, через три минуты халат принесли. Отличный приватный спа

То что было, все понравилось, но если б ещё были бы жареные яйца и лосось наутро, было бы вообще шик блеск! ✨

Breakfast was very nice with large and varied selection.

I felt that the carpet could be refreshed.

Локация отличная и наверное это лучший отель из тех, что можно найти в даламане, но есть ньансы Отличная чистая территория, были там второй раз, детям нравятся горки, хорошая анимация, единственное - у персонала очень хороший английский и по этому детям, у кого Английский не navite - сложно ) не сильно вовлекают детей, которым 10+, дочка ходила на мероприятия, но другие дети не приходили. Номера отличные, не хватает кофемашины

Персонал! Просто ужасно! От того, что такое количество людей, видимо ценность каждого отдельного гостя сводится к минимуму. Как конвейер и это чувствуется. В номере протекла крыша из за дождей, никто не извинился, не попытался улучшить пребывание за испорченную ночь, потому что пришлось переезжать в другой номер с двумя детьми в первом часу ночи! Даже чемоданы не помогли перенести. Я предупредил, что если мне за этот будет benefit, то я напишу честный отзыв, никто не отреагировал, потому что отзывы отдельного человека их не интересуют. Еда, красивая столовая, нет красивых блюд, атмосферы, никто не убирает грязные тарелки, кофе плохой, чтобы попросить воду или вино- нужно бегать за персоналом. Очереди везде!

The staff were the heart of this resort. Their warmth , efficiency , and genuine car for guests were truly commendable . The resort was haven off activities . Multiple swimming pools , catered to all ages. The entertainment team kept guests engaged with variety off activities throughout the day . The dining options were plentiful,, delightful. Staff, the facilities and overall atmosphere exceeded our expectation.

Outstanding experience.the resort exceeded our expectations.

Facilities and food

The room was dark

Quality and service

Location is very far to city center

Room was excellent. Most staff were polite, professional and helpful.

Few things to improve. 1. Some staff in Vento bar provide preferential treatment to some customers in exchange of tip. This is not good in an all inclusive, expensive resort. 2. Adult only pool is a very good idea but there were families with small and noisy children there, ignoring the rule. If you cannot enforce the rules, what is the point? Hotel management should be more proactive. 3. Air conditioning in the rest and relax room in the Turkish bath area was very inadequate.

Excellent facilities and entertainment

Stunning hotel with so much to do!! We only stayed one night. Wish we we able to stay longer to enjoy more of this hotel..

Rooms were a bit out of date..

Lovely hotel, Iryna in Guest Relations dealt with the issues we had extremely quickly. Really relaxing stay

I can honestly say this is the number 1 all-inclusive hotel and resort in Turkey after 35 years of travelling to Turkey. The staff are on another level no matter what their duty is in the hotel. The food is wonderful and just so much to do.The comlete experience was fantastic, what a holiday!

The room was clean, and the staff was very nice and welcoming.

N/a

Everything was amazing! There’s something for every age group of people. The unlimited food & drinks, spacious & comfortable rooms, cleanliness, customer services, polite staff, variety of activities, outstanding performances in the shows. Also friendly helpful customer service from the concierge (Mr Huseyin) in organising our private yacht day trip and King Gazebo day. We also appreciate his help in arranging the travel to Gocek Marina and a surprise birthday celebration cake and balloons at the yacht on a very last minute request. Thank you!

Airports transfers should have been included in the price of deluxe rooms , especially knowing the airport is only 20mins away from the hotel. Also i wish if the hotels private beach had clear sand to walk on as the pebbles are not easy to walk on.

Great accommodation. Lots of options in the buffet! Did not get bored! Lots of activities to keep kids and adults entertained! Great venue!!

I recently stayed at the Hilton in Daksnan and overall, the experience was quite pleasant. The location is fantastic – right by the sea with easy access to a lovely beach, and surrounded by peaceful, scenic views. The hotel itself is modern, clean, and well-maintained. The food was also really good, with a variety of options that were tasty and fresh. The beach area was one of the highlights – clean, well-organized, and perfect for relaxing. Other facilities like the pool, gym, and common areas were up to Hilton standards – comfortable, stylish, and professional. However, I unfortunately have to mention a major issue that affected our stay: the smell coming from the toilet in the room was extremely unpleasant. It wasn’t just a faint odor – it was strong and persistent, to the point where it really impacted our comfort. It smelled like something wasn’t functioning properly in the plumbing or ventilation system. We tried airing out the room, but the smell always came back. For a hotel of this level, this was really disappointing. It’s a shame because everything else was really good. The staff was friendly, check-in was smooth, and the surroundings are beautiful. But that one issue – the strong, unpleasant toilet smell – made it hard to fully enjoy the stay. It turned what could have been a perfect holiday into a somewhat uncomfortable one.

However, I unfortunately have to mention a major issue that affected our stay: the smell coming from the toilet in the room was extremely unpleasant. It wasn’t just a faint odor – it was strong and persistent, to the point where it really impacted our comfort. It smelled like something wasn’t functioning properly in the plumbing or ventilation system. We tried airing out the room, but the smell always came back. For a hotel of this level, this was really disappointing.

Very family friendly.

It is getting outdated. Chairs were creaking and have clearly not been replaced since the hotel opened. Definitely understaffed compared to previous years.

Buffet was good for all meals. As were Velo and Breeze. All staff were good.

There was a conference being held whilst we were there and delegates occupied all of the 16+ area in the buffet. Also, one evening they filled the cocktail bar and with only one member of staff on duty it took absolutely ages to get a drink. Tried 2 of the A La Cartes but thought value for money was poor. Given that your drinks are already paid for, a 35/40 EURO supplement pp for food was excessive. The Teppanyaki experience was good for drama but food was not tasty - eg very basic fried chicken and salmon. Sauces were out of a jar and cold. Would be nice to have a 16+ swimming/sauna area as the facilities were overrun by children running in and out of the saunas/steam rooms unsupervised and with little regard for guests who wanted to relax -maybe more visible supervision from staff or a strict notice to parents!

The location is great and the facilities are superb. We didn't have time to do as much as we could have here, but the beach, it's chairs, social areas, the catering was all great. We also enjoyed the options in in the main, self-service buffet. The room was wonderful: views, clean and spacious.

I expect an all-inclusive to include all the restaurants. All the restaurants, with the exception of the self-service buffet, required an additional payment. As we were only here for two days, we stayed with the buffet. This would have been very annoying if our stay was any longer. Also, the hotel sent me messages requiring advance payment when our 'contract' was 'Pay at the Property'. This caused me undue stress as I started to believe that I had been a victim of fraud and felt the need to cancel my credit card, just before international travel. Booking.com has assured me that they will make certain that their providers honour the terms under which we book.

the staff- food - all amenities are extremely well organized

Amazing experience at the Hilton, we lived how everything is thought of and so much to do.

It was a friendly, lovely place and the staff were very helpful.

We had an early morning flight the next day and with a 4:00 pm check in we missed using any facilities. We did dine at the buffet, but I got food poisoning.

Total relaxation lovely gardens very clean friendly staff

Nothing

Facilities were great and everything you needed was inside the resort

Pretty much every thing: the service, the food, the location, the rooms, quality of facilities and equipments.

There is honestly absolutely nothing we did not like about the property.

Buffet good, plenty of pools and longers

Extras expensive like water activity

Excellent food and facilities. Guest service staff through room phone 2222 were all excellent, very attentive and prompt, also very friendly. All staff in general were professional and friendly. Spa facilities and their staff deserve special praise. Also, special thanks are due to "Kumsal lezzetleri" staff for their excellent service and delicious food

Only two things. Beach is a bit disappointing, also parasols are not good enough and they are small, a bit larger than a big Mexican hat, not providing enough shade. Another disappointment was about a small minority of staff, we observed few times they provided preferential treatment for some customers for a tip, for example in Vento restaurant. We should emphasize most of the staff in that restaurant were professional and not involved in such acts.

Direct sea access, excellent food and breakfast - kitchen unchangeable fabulous!

If you expect to get what you book, it could be surprised that instead sea view room you will be voluntary downgraded to Lake House with swamp view (presented from the staff as upgrade!!) with no view and different quality (like cheap apartment). After some hours fighting we got room what exactly booked. Is big surprise, when you arriving in Hotel and start to check in heard "sorry, all rooms is occupied, just tomorrow will be available, for now you have upgrade to lake house :((. " But this was just beginning - terrible cleanness. You have to be ready to find something under you bad from previous guests.

The swimming pools and the beach and as well the restaurant which offered variety type of food.

The value of my stay was way too high and not according to my expectations. I was not satisfied with the room furniture which does not comply with the Hilton standards. Moreover my room was way too far from the lobby (you need to walk for like 6 to 7 mins) to reach the lobby. Additionally the access card was disrupted 3 times within 2 days and I had to go the reception to reactivate the card and I was surprised that the hotel did not apply the access card over the mobile phones and the app. Of the hotel as well was not working properly (I could not log in). The king size bed was small for couple. The air condition in the room used to switch off every time I open the balcony door to go out and smoke. (I don’t think these are Hilton standards).

The resort is more than amazing and the locations of restaurants and coffee shops are organized well.

The staff and the green areas

Best thing was all inclusive, the best I have seen. Breakfast, snack bars, Dinner Buffet is one of the best. There are 11 swimming pools and all very clean. Facilities are second to none. Private beach area with free drink bar is most amazing.

Nothing we didn't like.

The staff were so kind and lovely, food service was incredibly efficient. You had everything you needed under your nose and the hotel itself is stunning- especially the sunsets and stars on the beach.

Hotel facilities ie pools , beach , spa, activities, main restaurant and Ala cart restaurants were great. Variety of food at main restaurant was tasty and delicious. Hotel staff with no expectations , reception,restaurants ,snack restaurants , cabana , housekeeping, entertainment, guest relations were polite ,helpful, friendly and good English speaking.

Enjoye my stay . Recommend for travelers.Best hotel in Dalaman .

Everything was great but Mehmet Yigit in the main restaurant was extraordinary person, attentive and humble wish him all the best in his future.

This was our second time with you and on both occasions most enjoyable,and I hope that we may make it a third time, if of course you may reward a loyal customer, with an offer, well I can always ask? Regards Freddie.

Staff are all attentive and smiling. The customer service is excellent. It’s like in you’re good hands at all times. Special mention to the valet parking team for your friendliness and the gift shop attendant who was patient and helped me picked my two bracelet souveniers. So many selection with buffet. Everynight there is additional variety dish. The cocktails and food at the kitchen bar are delicious. (No nasty headache from cocktails because they use decent ingredients) the snack bar are chef material. And the live band, mixed of local, pop rock and alternative music. The white party singer and DJ scratching, it got us off our chairs the energy was amazing. Finally, the turkish bath and VIP balinese massage we were treated like royals. Thank you so much Hilton!

The 3rd day room cleaning was not as great as the first and 2nd day. The new towels were not folded properly looks like been thrown up the rail. We put the robes in the bath tub along with the used towels to indicate we need new ones but the cleaner just hang them up again. The desks was not dusted. Even so we still left tip as we were happy with the first few days cleaner and stocking the fridge with refreshment.

Our first stay at the Hilton in Serigerme, hotel amazing, service brilliant, drinks on offer great quality, food very good with several different restaurants on offer.

The facilities, bars/restaurants, vastness of the complex

N/A

Great place to stay with wonderful facilities. Staff very friendly and helpful. Unfortunately only 1 restaurant is included in all inclusive which was a bit disappointing. Wish they had a breakfast only option

This hotel is ideal for families at all, the animation team was the best, still things to do ... beautiful beach and I loved the beach bar with the DJ Evening show was great as well. Friendly and helpul staff!!!! Only 20 min from the airport.

Comfortable loved the extra door to get to rooms helped keep noise to a minimum. adult only area at pool was a bonus. Would have been better to have table service by the pool in this area.

Restaurant was like a canteen. Nearly every night we sat down to a dirty table. I specifically emailed before we arrived to say we were there for 2 nights only and we wanted to eat a la carte. NONE of the a la carte restaurants had availability by the time we arrived. Food was the same every night in the canteen.

Sea side location breakfast area very nice

Rooms are so far from lobby and main restaurant

The facilities were great - good kids club and beach bar

The pools were very cold

Hotel and it's facilities abound although they're a little dated now. Overall a great experience, but not the best value for money, pricey.

Staff clearly serving those from whom they think they can get tips. I don't tip so I had to fetch my own drinks napkins and cutlery. On the rare occasion I did get a drink it was cola from a pump, while the tippers were getting cans. Skin colour profiling was also pretty obvious, I'm brown so little to no service for me. We left only 100TL tip on the bed for the cleaner on day one and returned to a clean room. Next day we left £10, we returned at midday to an unmade room but the money was gone. Room wasn't made until past 4pm, so no more tipping. This says more about the workers than the hotel, but it's about the experience, right? They need to fake it better. At least one ala carte and one spa treatment ought to have been free, considering the most basic cost £300 per night. Food, though reasonably good, got monotonous after 3 days.

Perfect territory and food. As for the main restaurant the quality of food was excellent.

The hotel urgently needs renovation. Old furniture,towels and no proper cleaning in the beach, old furniture, towels, old wallpapers in the corridors and in the rooms. Inspite there are lots of English tourists - personnel speaks very bad English, no animation at all, no event manager who can sell different packages for special events. We booked flowers - they delivered them at 10.30 instead of 08.00 and they were ugly. No packages for romantic holidays, for birthdays, nothing at all, even they can't make a breakfast in the room or dinner in the beach with candles. Be careful with the photobox. It's impossible to have one like this in 5 star hotel. They take 15 pounds for 1 photo and say that it doesn't matter whether it is printed out or not. So for 40 minutes session you may pay about 1000 euro if you like the photos. No matter whether they used an assistant, special equipment or design programmes. You will not meet anything like this price list anywhere in the world's hotels. Housekeeping started to knock at 9 o'clock every day when you are still sleeping.

Swimming pools , food, luxury

Nothing

everything

nothing

The food and cocktails were bot so good and the hotel in general just felt very old and the beach towels were of low quality.

Everything was perfect this us our second year in row. No place beats this place

None

The food options and taste was amazing. The variety of entertainment planned by hotel was perfect. The staff are so friendly. Big property so u wont get board during your stay.

The cleanliness of room was nog good and enough ! Even after daily room service I could see there is no vacuum is used for our room or bathroom wasn’t cleaned ! Just they were changing towels and bed sheet once for us !

Too much mosquitos. Everything else was good for the price.

Great facility's variety of foods options ie main restaurant,snacks restaurants and Ala Cart restaurants.staff were polite and helpful and English speaking. Excellent activities and night shoes.location was great. Special thanks for Luella from housekeeping staff for her outstanding performance she managed to accommodate All our requests.

Everything was great

Huge hotel. Feels very American corporate. Nice art school but had to pay extra. Good buffet and good service. Felt it lacks some charm

Food was excellent, staff were extremely helpful. We used the Turkish bath and spa services and the service offered by Durmus Zenyp, Mustiri was superb