Ocean Breeze Nuevo Vallarta

Exclente servicio, muy limpias todas las instalaciones y los cuartos. La atencion del staff muy buena. Hotel muy bonito.

Rude parking attendant

Horrible experience

Staff was very attentive.

Great room with ocean view, always clean in room and facilities.

Love staying here , It is our go to place to stay every time,

Quiet, safe and excellent staff and service. I have had a great stay several times since November. Elizabeth, Sandra and Joshua, Carolina and Karen have gone above and beyond to make my stay comfortable and the valet Antonio, Inocente, Raul are wonderful to help me and make my travel much easier. The entire staff at Ocean Breeze is stellar and kind and helpful. Ocean Breeze is like family and I feel welcomed there. The staff goes the extra mile for their guests. I am thankful for such wonderful people in my life that made my medical recovery much easier and the housekeeping staff and dining staff is better than anywhere in Nuevo. Truly a lovely place to stay. I will be back very soon.

The check in staff were fantastic! Everyone is always so lovely here.

Good location

Beautiful property! Excellent service!

The staff were professional and kind

Very friendly and polite staff all around. Room was always cleaned. Pool area nice. Great pizza but only on Wednesdays :(

Excellent staff and service. They treat you like family

Love the location. Staff is excellent. The rooms are tired and in need of simple updates.

The good was not always good, pizza a little raw.

It’s my second time staying at this hotel and I love it, really clean, elegant and staff is super nice and helpful.

Clean, good location, great staff!

Extras costs for everything

Beautiful property , right on the beach with amazing sunsets numerous pools & the lazy river lots of restaurants both on & off the property ...a great happy hour, lots of options of things to do if you like to keep busy- spanishlessons, water exercises , bocce, volleyball

It was average for a place in this area. Disappointed in house dining. Food wasn't that good.

We had a fantastic weekend for our anniversary!

Everything in orden. Service is excelent.

Staff are very friendly. Location is excellent and there are some great restaurants in the area.

Close to ocean. Very friendly good service.

Excelent resort. We loved it they have everything you need and everything very clean. The food was delicious and great staff. The pool was amazing.

Just ok, no frills, nickel and dime ya on everything, no self parking, expensive, check in security checked my 14 year old bag thru scanner like at the airport, beach n this area is bad because right where the river does out tons of tree debris, ocean is brown from all the sediments! Place is tranquilo which was nice

Staff are always great!

The entire stay was wonderful, especially the pool. Highly recommended and would happily return!

Great location and the staff are always amazing!

Hair, Joshua and Karen were great. The hospitality was great and they provided excelent customer service.

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nuestra estancia estuvo muy bien, sin embargo, deben de mejorar el servicio en el área de restaurante ya que es muy tardado. El hotel está muy bien y cuenta con actividades en la alberca la mayor parte del tiempo.

Spotless. Staff amazing

Great location. Family friendly.

Grounds, pool and lobby are very nice. There is no food and bar options. Just one of each. Scanning of luggage upon arrival is aggravating and insulting to the international traveler. And placing a zig zag exit is just annoying. Please create a welcome entrance and exit. Ridiculous set up.

Me and my family really enjoyed this hotel the kids love it and want to go back.

Excelente

Great beach and pool, responsive staff room clean. Woderful staff in restaurant. Would return.

It’s enough you get to know the staff. And they remember you as well. After the mixup with Expedia the front desk was very helpful big hassle with Expedia was the only issue.

Can’t beat the beach here

Beautiful location and wonderful Ocean View.

Overall the resort is nice. Clean. Good bargain. Great staff. Facilities very clean and updated. I felt they were a little overbearing with regard to our kids. No jumping into the pool. No running in the kiddie pool. They even called the room when my daughter was sitting on the balcony by herself watching her tablet because there was no adult (balcony is about 1.5 feet outside of door, not true balcony, and I was sitting right inside there). The water system smelled so much of bleach and my skin was so itchy.

Perfect spot for an engagement !

Our room had a great view. Nice beach. Common areas very nicely decorated. Good security check entering the property.

Property is beautiful and clean. Staff very helpful and attentive.

Excellent staying

The only thing I didn't like is that it didn't have public parking, I had to leave the car and wait 30 minutes to pick it up, that's the only thing I didn't like about that hotel

There are staff that need work on their customer service to be specific the receptionist. I was attended by a man name Oscar and didn't feel welcome what so ever. The other staff were lovely.

The customer service was great. We liked the place. The rooms could use some upgrade. Our sliding door didn’t close all the way and underneath the sink was dirty. It didn’t affect our stay but might consider staying here again because of the rooms

Everybody was nice and friendly. The hotel was very clean. It needed more options for outside shopping and eating

I have been staying here for over 15 years and it is still as nice as it was back then. Stayed two weeks and never left the property. Highly recommend

The beach was awesome

There was lots of construction noise dirt traffic! They promised to move us and every day they had an excuse for keeping us in a room right on the construction! Very bad restaurant on site.

Only complain is that the AC did not cool enough. It reached 21 C at night which was confortable enough but during the day It never came lower than 25 C

Great staff

Eric at front desk was excellent.

From checkin to departure the staff were very friendly and helpful. Always had smiles on their faces. We had the regular hotel room with 2 double beds (they were comfortable) and a bar fridge. Hair dryer did not work so they installed a new one. Pool was not too cold, and there were a lot of lounges. Unfortunately, like most places, people put towels, books, etc on them at 8 in the morning (against Hotel rules). The beach was expansive and also had a lot of lounge chairs & palapas. We didn’t buy the meal plan as it was expensive. Bought a few groceries to have breakfast in our room and then ate out at some of the many great restaurants nearby. Did buy 2 hamburgers for lunch poolside but it was very expensive. We would return to Ocean Breeze (now called Sea Garden).

Pros: * The pool, the beach and the restaurant are near each other no need to make a lot of steps like other hotels. * Good service either you look like mexican or like foreign * Climate pool * This hotel does not waist ALL your time on parking or trains as (Vidanta grand luxx or Grand Mayan) * The pizza is delicious Cons: * Pool hours should close at 10 pm instead of 9 pm * Ice machine location Special thanks to Karen Galaviz at the lobby for the check inn and the check out. She make us feel very welcome on this long trip. Notes: *Ocean breeze seems to be Sea Garden, so its part of Vidanta *You should call the hotel to see the smoking rules. I believe 420 is not allowed on the beach or any hotel location, but I can not tell.

It’s giving motel

I enjoyed the stay because it was quiet and safe. The staff was super nice and helpful. They have games and events at the pool area. The hotel is highly clean. The only thing that bothered me was the room conditions. A bit old school. The bathtub was already cracked and had some weird stains. The toilet kept running. Unusual for such new area. Nevertheless, I was happy. My daughter and I had a great time. Cute restaurants around the area.

Bell Boys were great, especially Jorge. Joy squad were very entertaining. Manny, Funny, Josie, Luis , Brittney. Older building with lots of charm. Front desk did wonderfully. Just remember your in there country, relax and enjoy a Mexican minute.

We were so very pleased with everything this property had to offer. The views, staff and food were out of this world❣️❣️

We got to the hotel at 315pm and was told that check in started at 500pm. (RESERVATION SAID CHECK IN STARTS AT 300PM) After waiting and checking we finally got in the room at 515pm.

Great place ,older crowd. Great staff , safe , good location , recommended for people , that want a quite place , they let you make or bring your own drinks for pool . Helped me on . A budget so i can come next year

We had a great stay, the entire staff was fantastic, very attentive, pleasant and helpful. Pool grounds were great, beach access. The only thing that fell short at the hotel is the food and drinks. There are not many restaurant choices outside the hotel, but not having great food at the hotel, made us look elsewhere.

Very nice beachfront hotel, with big pools and nice waterfront. The rooms were clean and beds very comfortable. Food in the restaurant was good. Drinks are quite expensive other than beer.

Property is small and easy and fast to get around. Very quiet area, quiet at night. Meet the same people and staff everyday which makes for a friendlier experience. One restaurant. Its clean and staff is very helpful and friendly. Our tub in 2306 needs resurfacing. Walking outside is safe and many restaurants with different options all seem to cater to tourists with allergies. Walking the huge beach is safe, not a lot of locals selling anything except at the beach market. Its about 20 min cab ride to town for about 250 to 280 pesos. Breakfast buffet is amazing, so much choice even for me with lots of food allergies. GF, egg free and dairy free. I would recommend the whale watching tours and rhythm of the night tour.

The hotel was very clean , the welcoming staff was awesome . Unfortunately a few front desk staff were not so friendly. When I booked on line with Expedia it sais that it was an all inclusive but it is not . The restaurant and bars are expensive. I would not stay there again

The property is small and easy to get around. The dining option is limited to one restaurant with a small menu. It is within walking distance of other restaurants around the marina. Our room had a coffee maker and small fridge. There was no option to purchase or grab an early morning coffee other than making one in your room. The beds are comfortable and rooms are clean. The staff are very good. Entertainment is very minimal and drinks are expensive in the bar/lounge.

Disappointed that no coffee or bottled water was supplied free of charge in the room.

No

Quiet, and well run.

It said 20min from airport took 2 hours to much traffic and gps takes you else where! Also when car left with valet was damaged!

Loved the ocean front view!!

Beautiful facility, wonderful views and very peaceful. Exceptional customer service.

Our flight was canceled and we had to find a new place to stay for one night. My partner was just released from the hospital as he had emergency surgery on his collar bone. We arrived at Ocean Breeze and was greeted by Leslie. She realized we spent the majority of our vacation in a hospital. Leslie was very personable and showed much compassion to us. She set us us in the most beautiful view room. It was the perfect stay to end our vacation.

Loved it

Very friendly and helpful staff Beautiful beach

Very friendly and helpful staff

Nice beachfront hotel for the price! Unfortunately the quality of the food at the restaurant is sub par. We only had lunch but it seemed like it was microwaved food. Srrvice is very slow, i know it slow everywhere in mexico, but when i see staff standing around and my water is empty for 20 mins it becomes annoying. Not much to do in the area, there are a couple of restaurants within walking distance but nothing on the ocean.

This property is often confusing as it is both named Ocean Breeze and Sea Garden and is a Vidanta property which is the huge timeshare that dominates the area. Cabbies sometimes get confused by the name. The beach in front is gorgeous and the pool is a nice place to spend some time. There is only one restaurant on the property and it is just ok. We whipped around the corner to another place called Eddies for less expensive and better food. The customer service here is very nice except they do one thing that is skeezy and imho illegal in that they take a deposit when you arrive of 500 dollars.... fair enough. Its for things you may buy at the restaurant or around the pool at the swim up bar BUT when you go to cash out you do NOT get the benefit of your own banks exhange rate to pay for the services.... no...they convert it to THEIR own exchange rate which is quite poor THEN charge you thereby padding their bottom line. So when you purchace something that is in pesos they calculate that in US funds at a much lower rate THEN ring it through in US funds anyway shortchanging you. One of the benefits of having a credit card is using it in a foreign country and getting YOUR banks best exchange rate. This hotel does not let you do that. Skeezy. exchange..... like many odid..

A great place to stay without breaking the bank. Expedia saved us even more. The hotel was clean and conveniently located for us this visit. Erick Armando at the front desk was quite helpful and Oscar with (pool service) kept us well hydrated at the pool. All of the staff was quite helpful. The beach was wonderful and local restaurants are just down the block if dining off site. We will be back. Thanks!

we traveled a complete family with small children, it was very nice and comfortable. I recommend it.

Had a very good experience while staying here. Loved the staff and the food options were amazing! Would recommend and can't wait to return again soon!

Love that it’s was on the beach

The stuff were very good food amazing Definitely I recommend it

Everything

To begin the location is not even puerto vallarta it in nallarit the staff was roude ando ther was only one restaurant the food eas expensive and terible i hace a son with autisum and was very unsatisfied with the food so i jot uber eat and the staff got after me that i could not bring anything that was no from the hotel i had my own musice in the beach and told me i could not have it on only ther songs and the wernot even playing anything i will never go again i have gone to other and beter servics restorts and never had any Issues

The food

Everything was wonderful! They had activities all day long while in the pool area, beach was perfect for kids and the surrounding area was very safe. My two kids walked around alone without any problems.

Less crowded, comfortable beds, very fast checking in and out process. Not hassled by a single timeshare person.

Nice hotel, rates are a good deal for the location and cleanliness of this place.

For it being a not inexpensive hotel they charge for absolutely everything. Even the coffee in the rooms. Incredible.

Very nice property with access to Vidanta amenities. Rooms are very clean and this property have less people than the other vidanta properties. I really like that. The bartenders from the pool are very friendly. I will come back to this hotel. Price is very affordable.

The staff is not very friendly, and the hotel is super far away from all the beutiful places is better to stay around conchas chinas have the beautiful beaches

Wonderful

Loved our stay at this hotel. Beautiful location, beautiful beach. We Traveled with kids and I do wish they had more organized activities on site for kids. I heard they had a few activities, but there was no communication or announcement board in Elevator area. Otherwise great stay and location. Family friendly

It was nice to have a room with ocean view.

I love this property as well as the location the staff and everything they offer everything is first class

Room was very nice. Internet was a major issue and they charged for Wi-Fi. Difficult to get a margarita