Hotel Mio Riviera Nayarit - Adults Only

Yes

I really loved this hotel!! The upper pool area is amazing! It has a great restaurant to have breakfast in. It was great that breakfasts were included - the food was always really good but the service upstairs was hit and miss. The bed was pretty hard (which I think is pretty normal in Mexico). The room was clean and the housekeeping staff did a fantastic job. The front desk staff is always friendly and accommodating.

Fantastic value in a great location. Loved staying here. Bed was super comfy and the sheets were fabulous. Highly recommend.

Waited 15 for front desk to get a key

Terrific rooftop patio with lovely pools, lounge areas, and panoramic views. The hotel was immaculately clean, and full of lush plantings everywhere which made the whole place so pleasant and relaxing. The staff were equally wonderful… extremely polite and attentive. My wife and I felt very well looked after during our stay and would go back in a heartbeat!

The wait staff at the restaurant upstairs were all great! I'm give a shout out to Angel, David, Victor, and Paola. There were more, but I can't remember all names. I did have an incident with the young manager downstairs. My wife and I let off some steam have a few drinks when we first arr I ve, and we were both very tired. My wife ordered some drinks for the room for the evening and he never sent them. I went down to the front desk later and asked about it. He said he didn’t send it because why wife was drunk. For the record, she was not. Mostly she was tired. We had only a few hours of sleep for a couple of days. I had to confront him about it in a civil way later. That was very unfortunate. He also seemed to avoid us for the remainder of the week and a half we were there.

I enjoyed the view from my room. The service is also excellent, everyone is very friendly.

Quiet. Well maintained. Great staff.

Clean and new property

It was a good place to stay for one night 😃 excellent view from the rooftop of the hotel👌

I liked the rooftop pool

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Everything was excellent! Highly recommend this lovely gem.

First time I stayed I did receive a compliment bottle but the second time I was not offered. Everything was amazing except the receptionist uniform it was one of the ugliest uniforms I have ever seen and it kind of stands out and takes the view away from enjoying the view of the hotel

Friendly staff overall, hotel was very quiet. Food was nice but not enough selection.

We loved how clean and quiet the hotel was! The location was only about a 15 minute walk from Nuevo Vallarta beach and the breakfast was delicious. Thank you for the great stay!

All the staff was nice and friendly.

Hotel was great. The breakfast was good and the staff was very nice. Everything’s new and the style was modern. The pools on the roof were clean and well done. Lots of shade. Great views. One thing to be aware of the area is not great for walking around. The beach is a 10 min walk away. There’s a few ok restaurants and shops near by, but it’s somewhat isolated. It’s easy to uber to downtown or other places.

Excellent value and location. Rooms are modern and clean

The rooftop pools are amazing. Great service and clean area.

Es un hotel maravilloso definitivamente regresaria

Huge thanks to Heidi! Perfect example of Front Desk Receptionists. Gracias Heidi!! -Adalberto

Wonderful rooftop pool and bar

Quiet and modern and clean resort with friendly staff.

It was nice. Staff was very friendly, but never received my complimentary bottle of wine for being a Silver member on Expedia

Fantastic hotel and great rooftop

definitely I will be back to this hotel is nice clean and excellent people working there thank you

Can't speak highly enough about this hotel, excellent staff, especially Angel, Rodolfo, Francisco, and Humberto! Rooms were clean and fresh and breakfast included was always fantastic Rooftop Garden was incredible, lots of seating options and shade or sun depending on what you wanted that day. Not far from beach access, great restaurants within walking distance!

Super great service

Un nouvel hôtel magnifique ou tous cherche a nous rendre heureux d'y passer quelques jours. Du RG (Roof Garden) les paysages sont superbes, le confort a la hauteur et les petits déjeuner excellents avec le service d'Angel pour les rendre encore meilleur.

It was a nice experience. We stayed one week and all the staff make us feel at home. I want to say thank you specially to Victor,Angel, Daniel and Heidi. Thank you very much for everything

Una experiencia muy bonita. Es mi segunda vez en este hotel y lo recomiendo. Todo muy limpio, el staff muy servicial y bien amigable nos sentimos como en casa. Gracias a Victor, Angel, Daniel, Heidi y todas las demás personas que nos ayudaron. Esperamos regresar pronto.

It’s new and beautiful. The pools and hot tubs are perfect. All the staff was professional, friendly and very helpful. We really enjoyed our stay!

The staff are wonderful

Hotel was fantastic and the food breakfast was great and I recommend to pay breakfast in advance. There are places to have lunch or dinner closet to the hotel.

Amazing pool Some nice places to eat out front. Just too far away from the beach for me.Because I love the ocean

Great location

We spent several days here for our honeymoon in early April. Staff members were friendly and seemed to take initiative to help if we had “that look” that tourists have when they don’t know what’s going on—haha! We LOVED being at the RG, the rooftop pool, bar and lounge area. We spent a few evenings there playing card games and enjoying some drinks by the pool. The property is in Nuevo Vallarta, which is a short drive away from PV, and also means this area is quiet and more secluded than Puerto Vallarta. We were able to catch the public bus and ride to PV for just a few pesos, and this was safe so no worries there. We would say that the distance between the hotel and PV made things less convenient, but since we were on vacation, that wasn’t an insurmountable problem. Overall, this was a beautiful property with great staff and we would consider staying there again on a future visit.

Best

Staff members are very friendly, helpful and professional. I want to thank everyone who was very nice and professional with us in special to Galaxia, Victor, Christian and Andresito, Gracias amigos.

This hotel is wonderful. Heidi at the front desk is amazing. She is very helpful in addressing patrons needs. Victor was also over the top parking our car and then carrying our luggage and showing us to our room. The customer service at this hotel, is awesome. I highly recommend this hotel when visiting Nuevo Vallarta. The property has a great location across the street from Playa Royal. The pools are beautiful and the hot tubs overlooking the city are a perfect place to relax.

Overall pleasant. Had a room that wasnt cooling, they switched us at our request at 10pm. Very nice ambiance - being adults only.. the rooftop pools and hot tubs are great!

Great hotel, excellent value

**there are two Hotel Mio locations. - in PV and Nuevo Vallarta/Nayarit. Make sure you know which one you’re booking** I had a large panoramic bay view room and it was very nice. Great pillows, but the mattress was too firm for me. Enjoyed the rooftop garden bar and restaurant. Food and drinks were delicious. Wish that the pool had been larger for the hotel guests (guessing that the other pool is for condo owners/guests?). The staff was really accommodating and enjoyed my brief stay. Shout out to Victor who went above and beyond with good service.

This was our best experience among all of hotel stays

The place was nice and quiet. I would definitely go back.

Where to begin. We stayed 10 days. Beautiful property. Clean and quiet despite the construction nearby. Food menu wasn’t massive but the food was delicious, good portions and priced well. The staff are amazing. Andreas and Jugo to name just a couple. Andreas you made our stay and went above and beyond. The front desk staff were also helpful and kind. Room was adequate and comfortable, perhaps some more hooks or a dresser would be helpful for longer stays. Transit was right out front and the bus system was easy to learn to sight see and go places like the Malecon etc if I didn’t want to uber. The pool was clean and lovely. A break from the music now and then would be nice for reading or just relaxing. Lots of lounges around and the hot tub was perfect. Hospital and pharmacy close. Everything you could need. This is a gem of a hotel that is well priced and we will definitely be back.

The staff was very nice! We were greeted by Andres and Hugo every morning for breakfast. They made sure we had everything we needed and had a fun time. They gave good recommendations for attractions and sight seeing. The food was great and perfectly portioned and priced for breakfast, lunch, dinner and snacks. Each floor had its own ice and water machine to fill your water bottle. The pools were very clean and we spent many days lounging for hours. Big drinks that were cheap. Quick walk to the beach through a public entrance. Can uber everywhere for cheap. 30 minutes to anywhere you need to go.

This was an outstanding hotel to stay at. The price was a third of an all-inclusive and there are three terrific restaurants within a 5-minute walk. There is also a pharmacy 1 minute's walk away. We aren't big breakfast people, so we'd hit the pharmacy to pick up some bottles of yogurt and some packaged croissants. Coffee is served by the front desk each morning. The rooftop pools are very clean, and the main pool is warm. The rooms were very spacious. We took the cheapest room, which had a "tropical" view. It overlooks the construction next door as well as the river and greenery. We were offered an upgrade for a reasonable price, but decided to stay with our original choice as we spent very little time in our room. A big thank you to Victor, who took great care of us while there. Would stay again in a heartbeat.

A little noisy

The hotel is excellent, beautiful, clean. The staff was friendly. I really recommended it.

Beautiful roof top pool and restaurant area. Very friendly helpful staff. I would definitely stay here again!

Amazing service, especially Victor. Beautiful property

Absolutely loved the rooftop pools. The bar and restaurant being right there made it super convenient to have lazy days by the various pools. The staff were incredible and always so friendly and helpful. There are a few restaurants within walking distance, or it's easy to grab an uber. We learned later how the local bus system worked and definitely would have saved us some walking, but the weather was beautiful. The local beach access is a short walk down the road and was lovely walking. Unfortunately there was construction happening right next door, but we rarely heard anything and it wasn't disrupting our stay. One night we woke around 3 am with noise above us that couldn't be explained, but it only happened the once. Andres, Angel, Hugo and Karla were a great time and always had smiles. Not having kids running around and making noise was another excellent perk for us.

Everyone of the staff was good and helpful, BUT one of the night guys at front desk, we didn't have the 4 towels for the 4 people in the room I asked him for the other two, he totally ignored. The restaurant food wasn't good, the servers need more training.

Great service

Great location convenient to all

Beautiful place , and its quiet.

Very nice new property. Only issue is you can hear everything/everyone in the halls while you are in your room. You hear the flushing of toilets and running showers from other rooms.

Great place. However there were times that people were partying till the wee hours on the morning which made sleep a little disrupted. Every now and then there was a sewage type smell coming from the sink. Everything else was great. I recommend this place. There is a building being constructed on the other side of the building from where our suite was, so we felt lucky to not have to face it. Pools and hot tub were great. Food was good but a little pricey compared to other parts of Puerto Vallarta. Could use a little more selection. Drinks were good, but a little on the pricey side as well comparatively. But we enjoyed our stay.

There’s some rooms with a window with no shade sunlight will come in the morning and point toward the beds

Hotel Mío was in a safe and walkable area. Our initial room was noisy due to the gym being above us and upon informing the front desk, Daniel the manager moved and upgraded us to a room with a panoramic view. The bell boy, Ricardo was very attentive at all times and Andres our waiter during breakfast was amazing! Thank you Hotel Mio. We would definitely come back.

Loved my stay! Overall the room was beautiful, it did have a smell coming from their sink that was obviously designed by a amn haha cause theres no space for toiletries. But the hotel staff took care of the smell sonehow. I did get injured on my second day in Mexico at the hotel pool deck, i was walking to the daybed and slipped and hurt my back and cut my left toe pretty bad which resulted in me being super limited to any activities i had planned while in Mexico so that really sucked. But the hotel staff helped bandage it up a couple times. I will definitely be going back. Oh the hotel food was honestly just meh.and very limited in my opinion.

This property has great marketing but when you visit it’s a different story. The food and service was atrocious. I would never stay here again nor would I ever recommend it to my friends/ family. Very underwhelming experience.

One of the controllable parts of guest experience is the customer service. While staying there, I had a poor experience at the restaurant/rooftop dining area and bar. I had a friend join me for dinner, and we went for one drink. Ramon was my server ( greeting me, took my order, delivered my order and brought me my bill). It was 140mx and I gave Ramon 200mx and told him I didn't need change. He was a good server. When leaving towards elevator, I heard a woman screaming 'Miss!! Miss!! You didn't pay!!!' . She was running and yelling though restaurant at me. I was shocked and told her I had already paid Ramon. Her name tag said Josselin. I was upset and embarrassed and told her I didn't appreciate being called a thief. She said it was a mistake but did not apologize. I suggested she ask the server first before chasing a customer and yelling for all to hear, and left. I still had two days of a 5 day stay left, and told both front reception how upsetting it was, as well as the day manager the next morning. I was never followed up with at all. Customer service is completely within Mio's ability to impact, and I left disappointed.

This new property recently opened so obviously it is in excellent shape. The rooms are a great size with comfortable beds and pillows. The staff are very friendly and always willing to help. The rooftop pools are amazing with incredible views. There is the main pool, a smaller pool and a hot tub. I'll definitely be coming back to stay here!

I have been coming to nuevo vallarta for 25 years and have stayed in most properties near the beach. And in this time, i have never ever received worst customer service in my life. The management are rude, aggressive and unwilling to answer questions. We checked out early 20 mins after being berrated by the desk manager infront of other clients. They refused to refund our money stating that it their policy to not issue refunds. Ridiculous treatment.

Good location, friendly employees and excellent front desk people 😁👍 Thank you!

Pool was beautiful

Was just what we needed. Great staff

Amazing brand new hotel. We picked this hotel because it is adults only. Only downfall is that it is dog friendly....and the dog in the room across from ours barked all day and night.

awesome place

There is 2 hotel mios so be careful your booking the correct one. As we did not. Next door is construction so it’s kind of loud if you’re looking to relax. The food is okay, the service is kind of slow. But for how cheap it is to stay it’s worth the value.

It is almost 1:30 am and it is so loud with parties I can’t sleep. Worst hotel experience I’ve encountered in PV. The MIO in PV is excellent, the one in Nuevo is terrible. The room has a bad smell and partying 24/7, no sleep. I would not recommend staying here.

The view

Loved the staff and the rooftop pools.

The hotel is really nice and the service is excellent, however there’s a big construction just beside the hotel and is extremely loud that you can’t relax in the pool or in your room from 7am to 6pm every single day. One of the night we stayed, the construction crew was working till 9pm, hammering and making a lot of noise till the point we had to ask for a se one change of room. The staff is very friendly and they helped us with these issues. The service of the staff at the rooftop is excellent.

Service rooms are great Omar at bar is great bartender

Rooms were cleaned better 9 am and 5 pm. Sometimes not at all. Elevators need to be cleaned, not much for food choice and expensive for quality. For a newer hotel starting to get very rundown. Not enough maintenance.

Another lovely stay. Can’t say enough good things about this hotel. It’s our favourite hotel in the area. Easy to walk to beach, restaurants and bars.

Nice clean room and great rooftop pool. Mostly friendly staff but some not able to speak English. Unfortunately the location is too far from everything and has unpleasant odor throughout the hotel. Rental car needed for this area.

Love this brand new Hotel Mio in Nuevo Vallarta. It's brand new and you get the great Mio experience with friendly staff with great drinks and music! A great property with walkable dining options. Quiet and safe with lots of parking. I'll be back!

So thankful for all of the wonderful staff here at Mio, it was such a relaxing time & each staff member took time and care to make sure your trip was totally perfect. Beautiful views and hotel, and it always felt so quiet and not crowded. So much gratitude

Staff is representative of all Mexican citizens. Polite, super friendly and accommodating!

A find! Clean, with helpful staff, a lovely rooftop pool and lounge area, and a great buffet breakfast -- all for a reasonable price. Great surrounding area, safe, walkable.

This was the perfect getaway for us. Spent 2 weeks at the Mio. The rooms were clean and modern with decent house keeping. They have purified ice and water machines on every floor so you can keep your bottle topped up. Free secure parking, very friendly and helpful staff. Initially, we had the room 347 right under the gym, some users got there very early in the morning and was very loud banging from dropping dumbbells or stacks, the front desk promptly moved us to a better room. I would recommend they delay the gym opening until 8am for the sake of the guests below. The gym is nice and air conditioned btw. The roof top pool is amazing, plenty of room to get a good spot in the morning. We opted for the breakfast which usually was a very good buffet but a few days were a-la-cart. Not as many options but still excellent. To get to the beach you do have to walk a block or so down to public access but that is ok, a walk will do you good. short walk to the mall and Starbucks at Paradise Village. A few good restaurants next door. Overall, for the good price, it is excellent value and experience.

Service was not great at pool and restaurant

Amazing place to stay. Roof top pools and hot tubs are fantastic along with the resturant. Beach access is a little ways away. The views from the balcony and roof top are so grand!

Great hotel! Staff was super friendly and helpful specially Ramon. Enjoyed the pool and hot tub a lot. Only would recommend more maintenance on the pool. Few days main pool was a little dirty. Breakfast was super!

Inconvenient to the beach and the beach was pretty dirty

Newness, Hotel is only 8 months old. Excellent roof top pools and hot tubs. Ocean beach is a 15 minute walk. A shopping mall is a 15 minute walk. Excellent restaurants close by.

The hotel is very clean and quiet. The room was clean and comfortable. I particularly enjoyed the shower area.

Nice and clean place. Very quiet I will comeback

Service and food were great

Overall, a very nice stay with rooftop pool providing nice bay view.

My room was described as "tropical deluxe" but it faced a massive active construction site. Very noisy and viewless. The hotel was not busy and there were plenty of rooms available overlooking something else but only if I paid an upgrade fee. Not impressed.

I like the place but it’s too far from the beach

Really, the major issue to the space is the location and the utter lack of restaurants nearby. To get anywhere worth being at, you will need to take a cab or Uber. The staff is kind, knowledgeable and helpful. The rooms clean and mostly functional. There is no coffee maker in the room so coffee must be gotten from outside the restaurant where they don't supply lids so you can't take it to go.

Enjoyed the location and the Hotel was great !

This was our 3rd stay at Mio in Nuevo. We really enjoyed the area for access to restaurants, the beach and walking. Room is very spacious and clean. The view from the rooftop is beautiful.